NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
19 reportsClear category filter107,000 miles · May 1, 2019
Electronic Stability Control (esc)Power TrainVehicle Speed Control
WHILE DRIVING ON A BUSY HIGHWAY AND WITHOUT WARNING MY 2013 TRAVERSE STARTED TO LOOSE POWER. THIS WAS VERY DANGEROUS AND QUITE SCARY AS I ALMOST GOT REAR ENDED BY CARS BEHIND ME AS MY VEHICLE ALMOST SLOWED DOWN TO A COMPLETE STOP ON THE HIGHWAY. THE 'TRACTION CONTROL IS OFF' LLIGHT CAME ON - FOLLOWED BY THE 'STABILITRAK', 'LOS…
Read full complaint
WHILE DRIVING ON A BUSY HIGHWAY AND WITHOUT WARNING MY 2013 TRAVERSE STARTED TO LOOSE POWER. THIS WAS VERY DANGEROUS AND QUITE SCARY AS I ALMOST GOT REAR ENDED BY CARS BEHIND ME AS MY VEHICLE ALMOST SLOWED DOWN TO A COMPLETE STOP ON THE HIGHWAY. THE 'TRACTION CONTROL IS OFF' LLIGHT CAME ON - FOLLOWED BY THE 'STABILITRAK', 'LOSS OF ENGINE POWER' AND 'SERVICE TRACTION CONTROL'. I MADE IT TO AN HWY EXIT AT ABOUT 5 MPH. THANKFULLY, I WAS ABLE TO FIND A SAFE PLACE ON THE SIDE OF THE ROAD BEFORE MY CAR ENGINE STARTED TO SHAKE AND THEN CUT OFF. I HAD TO GET A TOW TO THE CHEVY DEALERSHIP SERVICE. THIS SUVHAS HAD A NUMBER OF ISSUES FROM THE TIME I PURCHASED THE VEHICLE. THE FIRST ISSUE IS LOSS OF POWER DURING ACCELERATION, WHICH THE DEALERSHIP HAS CONTINUED TO DISMISS. I HAVE ALSO HAD ISSUES WITH THE AIR BAGS, TRANSMISSION, SEATBELTS AND POWER STEERING. THE POWER STEERING AND TRANSMISSION WERE RECENTLY 'REPAIRED' THIS PAST YEAR, BUT I HAVE CONTINUED TO HAVE ISSUES WITH BOTH OF THOSE SYSTEMS.
NHTSA ODI #11204900
65,000 miles · Dec 27, 2018
Electronic Stability Control (esc)EngineVehicle Speed Control
THE ENGINE WITHOUT WARNING WENT INTO REDUCED POWER MODE AND WOULD NOT LET ME GO PAST 30 MILES AN HOUR. IT THEN FLASHED REDUCED POWER, STABLE TRACK, AND TRACTION CONTROL. VERY UNSAFE ON A BUSY HIGHWAY WHEN DRIVING AND ON A BUSY STREET TO JUST LOSE POWER.
NHTSA ODI #11163663
102,000 miles · Sep 20, 2018
Electronic Stability Control (esc)EngineVehicle Speed Control
DRIVING TO WORK LIKE ANY OTHER DAY. ALL OF A SUDDEN SERVICE TRACTION CONTROL STABILITRACK AND REDUCED ENGINE POWER COMES ON. LUCKILY NOT HEAVY TRAFFIC. BOYFRIEND CAME TO TAKE IT TO THE SHOP AND IT WOULDN'T EVEN CRANK UP. SEEING ALL THESE COMPLAINTS I REALLY HOPE THIS ISN'T A COSTLY ISSUE BECAUSE A LAWYER WILL BE CONTACTED TO GE…
Read full complaint
DRIVING TO WORK LIKE ANY OTHER DAY. ALL OF A SUDDEN SERVICE TRACTION CONTROL STABILITRACK AND REDUCED ENGINE POWER COMES ON. LUCKILY NOT HEAVY TRAFFIC. BOYFRIEND CAME TO TAKE IT TO THE SHOP AND IT WOULDN'T EVEN CRANK UP. SEEING ALL THESE COMPLAINTS I REALLY HOPE THIS ISN'T A COSTLY ISSUE BECAUSE A LAWYER WILL BE CONTACTED TO GET TO THE BOTTOM OF THESE ISSUES WITH THIS AND ALL PARTIES WILL BE REIMBURSED FOR THIS! I HAD TO LEAVE WORK EARLY TO TAKE CARE OF JUST GETTING MY CAR SOMEWHERE FOR IT TO BE LOOKED AT AND NOT A HAPPY PERSON!
NHTSA ODI #11130458
59,000 miles · Jul 12, 2018
Electronic Stability Control (esc)Fuel/propulsion SystemVehicle Speed Control
I WAS DRIVING TO WORK LIKE ANY OTHER DAY. AS I WAS ABOUT TEN MINUTES AWAY FROM MY WORK. MY TRAVERSE SUDDENLY STARTED TO SHAKE. AND THEN THE CHECK ENGINE LIGHT CAME ON AND ENGINE POWER REDUCE, SERVICE STABILITRAK, TRACTION CONTROL OFF POPPED UP ON MY DASH BOARD. I WENT FROM 70 MPH TO UNDER 20 MPH WITH IN SECONDS. THANK GOD IT WAS…
Read full complaint
I WAS DRIVING TO WORK LIKE ANY OTHER DAY. AS I WAS ABOUT TEN MINUTES AWAY FROM MY WORK. MY TRAVERSE SUDDENLY STARTED TO SHAKE. AND THEN THE CHECK ENGINE LIGHT CAME ON AND ENGINE POWER REDUCE, SERVICE STABILITRAK, TRACTION CONTROL OFF POPPED UP ON MY DASH BOARD. I WENT FROM 70 MPH TO UNDER 20 MPH WITH IN SECONDS. THANK GOD IT WAS NOT SO MUCH TRAFFIC BECAUSE I PROBABLY WOULD NOT BE HERE TYPING UP MY COMPLAINT ABOUT MY CAR. THERE IS EVEN A CHEVY FORUM THAT I FOUND, WHERE MULTIPLE PEOPLE HAVE HAD THE SAME EXACT ISSUE. WWW.TRAVERSEFORUM.COM HERE IS THE WEBSITE WHERE I HAVE FOUND MULTIPLE COMPLAINTS OF THE CHEVY TRAVERSE AND OTHER CHEVY MODELS. HOPE SOMEONE CAN DO SOMETHIG BEFORE SOMEONE GETS IN A HORRIFIC TRAFFIC ACCIDENT OR EVEN CAUSES DEATH TO SOMEONE.
NHTSA ODI #11111094
120,000 miles · Jun 29, 2017
Vehicle Speed Control
RANDOMLY WITHOUT WARNING MY TRAVERSE WILL COMPLETELY LOOSE POWER. IT DOES THIS WHILE DRIVING AT ANY SPEED, AND ALSO WHILE IDLING IN PARK.
NHTSA ODI #11002341
59,134 miles · Dec 28, 2015
Electronic Stability Control (esc)SteeringVehicle Speed Control
WHILE DRIVING ABOUT 65 MPH ON US-59 IN MY 2013 CHEVROLET TRAVERSE LTZ , THE INSTRUMENT PANEL LIT UP LIKE A CHRISTMAS TREE, FOLLOWED BY A RAPID, UN-CONTROLLED DECELERATION, LOSS OF POWER, AND LOSS OF STEERING. THIS WAS WHILE DRIVING ON A STRAIGHT ROAD, AND NO SURFACE IMPEDIMENTS SUCH AS RAIN, SNOW, SLEET, ECT.. THE ISSUE WAS "…
Read full complaint
WHILE DRIVING ABOUT 65 MPH ON US-59 IN MY 2013 CHEVROLET TRAVERSE LTZ , THE INSTRUMENT PANEL LIT UP LIKE A CHRISTMAS TREE, FOLLOWED BY A RAPID, UN-CONTROLLED DECELERATION, LOSS OF POWER, AND LOSS OF STEERING. THIS WAS WHILE DRIVING ON A STRAIGHT ROAD, AND NO SURFACE IMPEDIMENTS SUCH AS RAIN, SNOW, SLEET, ECT.. THE ISSUE WAS "STABILITRAK! AS A 30 YEAR, CAREER LAW ENFORCEMENT OFFICER WHO INVESTIGATED THOUSANDS OF ACCIDENTS, THIS WAS A VERY DANGEROUS SITUATION AND MY FAMILY AND I ARE VERY LUCKY TO BE ALIVE. I ALSO FOUND THERE IS A LONG HISTORY OF THIS GOING BACK TO AT LEAST 2010. THIS SAME VEHICLE HAS HAD THE REAR A/C FIXED 4 TIMES AND MYLINK SYSTEM FIXED 2X.
NHTSA ODI #10816407
28,500 miles · May 1, 2015
Electronic Stability Control (esc)Engine And Engine CoolingPower Train
TRAVELING AT ROUGHLY 55MPH THE VEHICLE STARTED BEEPING. THE CAR CONTROLS BEGAN TO BECOME HARD TO STEER AND WITHOUT WARNING THE SPEED IN SECONDS SLOWED TO 15-20 MPH. THE DASH STARTS REPORTING THE FOLLOWING INFORMATION:ENGINE POWER REDUCES SERVICE STABILITRAK TRACTION CONTROL OFF I PULL OVER SHUT OFF THE CAR AND EVENTUALLY T…
Read full complaint
TRAVELING AT ROUGHLY 55MPH THE VEHICLE STARTED BEEPING. THE CAR CONTROLS BEGAN TO BECOME HARD TO STEER AND WITHOUT WARNING THE SPEED IN SECONDS SLOWED TO 15-20 MPH. THE DASH STARTS REPORTING THE FOLLOWING INFORMATION:ENGINE POWER REDUCES SERVICE STABILITRAK TRACTION CONTROL OFF I PULL OVER SHUT OFF THE CAR AND EVENTUALLY THE DEALER SAYS IT WILL GO AWAY. ITS A NON ISSUE. THEN IT HAPPENS AGAIN AND AGAIN OVER AND OVER AGAIN. THE CODE EVERY TIME IS P2138. THE SERVICE DEPARTMENT EVEN THINKS AN EXISTING TSB IS THE ISSUE 11273 BUT SINCE MY CAR ISNT LISTED ON IT. *TR
NHTSA ODI #10714039
34,800 miles · Aug 25, 2014
Electronic Stability Control (esc)Power TrainVehicle Speed Control
THIS HAS NOW OCCURRED TWICE WITHIN THE PAST 30 DAYS. WHILE IN MOTION, THE VEHICLE TRANSMISSIONS JERKS, AND SPEED IS IMMEDIATELY REDUCED TO 5MPH. THE STABILITY CONTROL LIGHT COMES ON AS DOES THE CHECK ENGINE LIGHT. A REMOTE DIAGNOSTICS SCAN FROM ON-STAR IDENTIFIED 3 ERROR CODES: C0561, P0700, P182E. THE FIRST TIME IT OCCURRED WHI…
Read full complaint
THIS HAS NOW OCCURRED TWICE WITHIN THE PAST 30 DAYS. WHILE IN MOTION, THE VEHICLE TRANSMISSIONS JERKS, AND SPEED IS IMMEDIATELY REDUCED TO 5MPH. THE STABILITY CONTROL LIGHT COMES ON AS DOES THE CHECK ENGINE LIGHT. A REMOTE DIAGNOSTICS SCAN FROM ON-STAR IDENTIFIED 3 ERROR CODES: C0561, P0700, P182E. THE FIRST TIME IT OCCURRED WHILE EXITING A HIGHWAY OFF-RAMP. THIS VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT THERE WERE NO KNOW ISSUES RELATED TO THIS, NO RECALLS, AND NO SERVICE BULLETINS EXISTED DESCRIBING THIS BEHAVIOR FOR THE 2013 MODEL YEAR. THEY WERE UNABLE TO RECREATE THE PROBLEM AND RETURNED THE VEHICLE TO ME. THIS HAPPENED AGAIN YESTERDAY WHILE APPROACHING AN INTERSECTION AND SLOWING FROM ~35MPH WITH TRAFFIC CLOSE BEHIND. THIS IS AN EXTREMELY DANGEROUS SYSTEM BEHAVIOR WHICH COULD HAVE EASILY RESULTED IN A SEVERE INCIDENT IN A DANGEROUS INTERSECTION. WHILE THE VEHICLE IS IN THE STATE WHERE THE STABILITY CONTROL LIGHT IS ON WE OBSERVED HARD TRANSMISSION SHIFTING/JERKING INTO AND OUT OF PARK, REVERSE, NEUTRAL, AND DRIVE. WE TURNED THE VEHICLE OFF FOR 15 MINUTES. UPON RESTARTING, NORMAL OPERATIONS WERE RESTORED WITH THE EXCEPTION OF THE CHECK ENGINE LIGHT. THE CHECK ENGINE LIGHT TURNED OFF AFTER ~25-30 MILES OF DRIVING. *TR
NHTSA ODI #10628054
7,895 miles · Mar 14, 2014
EngineService BrakesSteering
AS I WAS DRIVING ON A HIGHWAY I STEPPED ON THE ACCELERATOR AND THE CAR DID NOT RESPOND AND CAME TO A SUDDEN STOP IN THE MIDDLE OF THE HIGHWAY. I HAD NO WARNING AND NO ABILITY TO PULL OFF TO THE SIDE OF THE ROAD. I COULD NOT RESTART THE CAR AND I HAD NO POWER STEERING OR BRAKES. I HAD MY CAR TOWED TO THE LOCAL GM DEALERSHIP AN…
Read full complaint
AS I WAS DRIVING ON A HIGHWAY I STEPPED ON THE ACCELERATOR AND THE CAR DID NOT RESPOND AND CAME TO A SUDDEN STOP IN THE MIDDLE OF THE HIGHWAY. I HAD NO WARNING AND NO ABILITY TO PULL OFF TO THE SIDE OF THE ROAD. I COULD NOT RESTART THE CAR AND I HAD NO POWER STEERING OR BRAKES. I HAD MY CAR TOWED TO THE LOCAL GM DEALERSHIP AND THEY FOUND THAT A PIECE IN THE ENGINE HAD FALLEN OR BROKEN AND DAMAGED THE PISTON, THE CYLINDER AND THE HEAD OF THE ENGINE. AS THE MECHANIC SAID, IT WAS A "CATASTROPHIC ENGINE FAILURE." THEY REPLACED THE ENGINE IN THE CAR AND THEN ONE DAY LATER, AFTER HAVING THE CAR AT THE DEALERSHIP FOR 32 DAYS, THE CHECK ENGINE LIGHT WENT ON. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY FOUND THAT THE OXYGEN SENSOR WAS NOT WORKING AND THEY REPLACED IT. GM TOLD ME THAT THE PIECE THAT FELL HAD NOT BEEN TIGHTENED PROPERLY AND THIS WAS MISSED ON THE FINAL INSPECTION. NOT ONLY AM I CONCERNED BY HAVING HAD THIS FRIGHTENING EXPERIENCE HAPPEN ON THE HIGHWAY, MOREOVER IN A NEW CAR, BUT THE SUDDEN STOPPING OF THE CAR WHILE DRIVING IS THE SAME THING THAT HAS HAPPENED TO THE CARS THAT HAVE RECENTLY BEEN RECALLED BY GM. I GOT THIS CAR BECAUSE OF ITS GOOD SAFETY PROFILE HOWEVER NOW I DO NOT FEEL SAFE AND SECURE DRIVING THIS CAR. *TR
NHTSA ODI #10569352
Official recalls
4Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Illustration