IllustrationMY WINDOW ON THE FRONT PASSENGER SIDE AND THE REAR BACK WILL NOT WORK WHEN OPERATED FROM DRIVER WINDOW PANEL. I ALSO HAVE A WARNING ON MY DASHBOARD THAT READS "SERVICE AIR BAG." I WAS PULLING OUT OF MY GARAGE ON DAY IN THE SUMMER WHEN I NOTICED IT AND IT HASN'T WENT AWAY SINCE.
2013 Chevrolet Traverse
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2013 Chevrolet Traverse do not stand out strongly from the model-year median of 302.
About this comparison →How this year compares
Owner complaints by model year
Compare all Traverse years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
190–25K
2425–50K
2650–75K
2775–100K
30100–150K
3150K+
129 reports with mileage · 33 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electronic Stability Control (esc). Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports2 fire reports5 injury reports
Unknown Or Other complaints
18 reportsWHILE DRIVING MY CAR STARTS ALARMING AND I GET A MESSAGE THAT SAYS SERVICE STABILITRAK, ENGINE POWER REDUCED, TRACTION CONTROL OFF. THIS CAUSES MY VEHICLE TO SLOW DOWN AND I HAVE VERY LITTLE CONTROL WHILE DRIVING IN SNOW. I USE THIS AS A FAMILY CAR, HAVE HAD IT CHECKED OUT AT A CHEVY DEALER AND WAS TOLD IT IS A SENSOR IN THE GAS…
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WHILE DRIVING MY CAR STARTS ALARMING AND I GET A MESSAGE THAT SAYS SERVICE STABILITRAK, ENGINE POWER REDUCED, TRACTION CONTROL OFF. THIS CAUSES MY VEHICLE TO SLOW DOWN AND I HAVE VERY LITTLE CONTROL WHILE DRIVING IN SNOW. I USE THIS AS A FAMILY CAR, HAVE HAD IT CHECKED OUT AT A CHEVY DEALER AND WAS TOLD IT IS A SENSOR IN THE GAS PEDAL. I HAVE SEEN A LOT OF PEOPLE HAVING THIS SAME ISSUE, HAS THERE BEEN A RECALL YET? CHEVY SHOULD BE FIXING THIS, MY FAMILY AND I COULD BE IN DANGER, I AM GOING TO REPLACE THE GAS PEDAL AND SEE IF THE ISSUE PERSISTS, HOWEVER IF IT DOES NOT FIX THE ISSUE I WILL NEVER BUY ANOTHER GM CAR AGAIN.
ENGINE/DRIVETRAIN > ENGINE POWER REDUCED AT 70 MPH MILTSTIPEK 01:12 PM 09-05-2017 I WANT TO REPORT A VERY DANGEROUS AND SAFETY HAZARD THAT WE RECENTLY EXPERIENCED WITH OUR 2013 LTZ TRAVERSE. ON JULY 23,2017 MY WIFE AND I WERE DRIVING ON INTERSTATE 80. DRIVING IN THE MIDDLE LANE GOING 70 MPH. ALL OF THE SUDDEN BELLS WERE RINGIN…
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ENGINE/DRIVETRAIN > ENGINE POWER REDUCED AT 70 MPH MILTSTIPEK 01:12 PM 09-05-2017 I WANT TO REPORT A VERY DANGEROUS AND SAFETY HAZARD THAT WE RECENTLY EXPERIENCED WITH OUR 2013 LTZ TRAVERSE. ON JULY 23,2017 MY WIFE AND I WERE DRIVING ON INTERSTATE 80. DRIVING IN THE MIDDLE LANE GOING 70 MPH. ALL OF THE SUDDEN BELLS WERE RINGING AND DASHBOARD ALERTS LIT UP. (TRACTION CONTROL OFF, SERVICE STABILITRAK,ENGINE POWER REDUCED) OUR SPEED WENT FROM 70 MPH TO 10 MPH IN SECONDS. THE TRAFFIC BEHIND US WERE SWERVING ALL AROUND US TO AVOID A SERIOUS ACCIDENT. WE WERE LUCKY NO ONE WAS KILLED. WE WERE FINALLY ABLE TO GET OFF THE ROAD INTO A TRUCK WEIGH STATION. OUR TRAVERSE WAS TOWED TO THE NEAREST CHEVY DEALER IN FRANKFORT,IL. LOW AND BEHOLD THERE WASN'T ANYTHING WRONG WITH THE TRACTION CONTROL OR THE STABILITRAK. WE WERE TOLD THAT THE CODES WERE FOR THE HIGH PRESSURE FUEL PUMP AND SENSOR. THE ECM SHOULD NOT HAVE THESE THREE PROBLEMS ROUTED TOGETHER. THERE SHOULD BE SOME SORT OF ALERT FOR THE HIGH PRESSURE FUEL PUMP BEFORE IT IT A PROBLEM AND THE ENGINE SPEED DROPPED. THE ECM SHOULD BE REPROGRAMMED SO THAT IT DOES NOT DROP THE SPEED DOWN THAT FAST. PLEASE GET THIS FIXED BEFORE THERE ARE MAJOR FATALITIES! GM YOU HAVE BEEN WARNED! (THIS IS ANOTHER PERSON WITH COUNTLESS OTHERS WITH THIS EXPERIENCE - FIX IT OR YOU WILL HAVE THEIR BLOOD ON YOUR HANDS) DO THE HONORABLE THING PLEASE!
WHILE DRIVING ON FREEWAY TRACTION CONTROL OFF LIGHT CAME ON THE ENGINE SPEED REDUCED CAME ON AND CAR IMMEDIATELY WENT FROM 60 MPH TO 15-20 CAUSING ME TO SPIN OUT AND LOSE CONTROL ON FREEWAY AND EVENTUALLY SLAMMED INTO SIDE OF ROAD, (MANAGED TO DRIVE HOME GOING ABOUT 15 MPH AT 1:00 IN THE MORNING)BENDING MY AXLE AND THE NEXT DAY …
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WHILE DRIVING ON FREEWAY TRACTION CONTROL OFF LIGHT CAME ON THE ENGINE SPEED REDUCED CAME ON AND CAR IMMEDIATELY WENT FROM 60 MPH TO 15-20 CAUSING ME TO SPIN OUT AND LOSE CONTROL ON FREEWAY AND EVENTUALLY SLAMMED INTO SIDE OF ROAD, (MANAGED TO DRIVE HOME GOING ABOUT 15 MPH AT 1:00 IN THE MORNING)BENDING MY AXLE AND THE NEXT DAY ON THE NEWS IT WAS REPORTED CARS WITH ONSTAR WERE HACKED. NEXT MORNING NO LIGHT WAS ON IN THE CAR AND ABLE TO DRIVE WITH BENT AXLE. REPAIRS COMPLETED AND MY INSURANCE RATES WERE INCREASED. ONE YEAR LATER LIGHT CAME ON AGAIN TRACTION CONTROL OFF THEN ENGINE SPEED REDUCED AND CAR WENT FROM 40 TO 15 (LUCKILY I JUST GOT OFF FREEWAY GOING TO WORK) ON SURFACE STREET AND MANAGED TO MAKE IT TO WORK. CALLED CHEVROLET DEALER AND WAS TOLD MANY DIFFERENT THINGS. WAS TOLD THAT PARTICULAR LIGHT COMES ON WHEN ANYTHING GOES WRONG WITH THE CAR TO PREVENT FURTHER DAMAGE TO "THE CAR" BUT PUT LIVES AT RISK. CHECKED THE CHEVROLET FORUM AND THIS HAPPENS QUITE OFTEN AND PEOPLE SAY GET RID OF IT AS SOON AS POSSIBLE AND DON'T USE IT AS A FAMILY CAR BECAUSE IT CAN STALL ON THE HIGHWAY. THIS FEATURE SHOULD BE REMOVED FROM ALL VEHICLES. I WAS TOLD THERE WAS A PRIVATE RECALL ON THE 2011 EQUINOX THROTTLE BODY, SHAME ON CHEVROLET, SHAME ON ONSTAR!
ENGINE LOSS. DRIVING ON HIGHWAY, IN SLOW LANE GOING TO EXIT, WHEN WE LOST STABILITY, TRACTION, ENGINE POWER REDUCED, TILL THERE WAS NO POWER. GOT IN A PARKING LOT, BY SLOWLY ROLLING DOWN HILL, THANK GOODNESS. WOULDN'T START BACK UP. WE WENT AND ATE, WHEN WE CAME BACK IT STARTED AGAIN LIKE NOTHING HAPPENED. GOING TO WORK LAS…
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ENGINE LOSS. DRIVING ON HIGHWAY, IN SLOW LANE GOING TO EXIT, WHEN WE LOST STABILITY, TRACTION, ENGINE POWER REDUCED, TILL THERE WAS NO POWER. GOT IN A PARKING LOT, BY SLOWLY ROLLING DOWN HILL, THANK GOODNESS. WOULDN'T START BACK UP. WE WENT AND ATE, WHEN WE CAME BACK IT STARTED AGAIN LIKE NOTHING HAPPENED. GOING TO WORK LAST WEEK, SAME THING. AT LEAST I HAD GOTTEN OFF THE HIGHWAY. THERE IS NO WARNING YOU LOOSE POWER. GOING TO GET SOMEONE KILLED.
THIS IS MY SECOND COMPLAINT I AM FILING, I HAVE A 2013 CHEVY TRAVERSE WITH FORTERA HL P255/65R18 109 TIRES, THE FIRST SET HAD MAJOR CRACKING THAT RAN ALONG THE INSIDE FIRST RIB AND LAST OUTSIDE RIB ALONG THE TREAD, WITH CRACKS THAT RAN HORIZONTAL TO THE WEAR INDICATORS, THE LAST TIME I CHECK THE CRACKS WAS ABOUT 4 MM LONG, THIS …
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THIS IS MY SECOND COMPLAINT I AM FILING, I HAVE A 2013 CHEVY TRAVERSE WITH FORTERA HL P255/65R18 109 TIRES, THE FIRST SET HAD MAJOR CRACKING THAT RAN ALONG THE INSIDE FIRST RIB AND LAST OUTSIDE RIB ALONG THE TREAD, WITH CRACKS THAT RAN HORIZONTAL TO THE WEAR INDICATORS, THE LAST TIME I CHECK THE CRACKS WAS ABOUT 4 MM LONG, THIS AFFECTED ALL FOUR TIRES. I CONTACTED THE DEALERSHIP, TOOK THE VEHICLE TO THE DEALERSHIP AND GOODYEAR MADE IT CLEAR AFTER TWO WEEKS THE ISSUE WE HAD WAS FROM "OZONE CRACKING" EVEN THOUGH THE TIRES ONLY HAD 22,000 PLUS MILES ON THEM AND REFUSED TO REPLACE UNDER THE RECALL, INSTEAD CHARGING ME A $389.00 PRORATED FEE FOR NEW TIRES OF THE EXACT SIZE, NAME AND QUALITY. ON 02 JULY, WHILE OUT MAKING PAYMENTS AND BUYING FOOD I NOTICED A VERY STRONG RUBBER SMELL, I CAME HOME AND THE SMELL HAD INCREASED TO THAT OF A RUBBER BURNING SMELL, I TOUCHED THE TIRES AND THEY WAS SO HOT I COULD NOT LEAVE MY HAND ON THE TREAD. I NOTICED THAT ONE TIRE HAD/HAS A BLUE GREEN COLOR TO IT FROM THE RIM TO THE MIDDLE JUST BELOW THE WORDS GOODYEAR, I ALSO NOTICED THAT THERE APPEARS TO BE WHAT LOOKS LIKE WEAR FROM THE TREAD LINE DOWN TO JUST BELOW THE WORDS GOODYEAR WHERE IT LOOKS LIKE THE TIRE IS RIDING ON THE ROAD ON THE SIDE WALL, OR AS I DESCRIBED IT TO BOTH GOODYEAR AND THE DEALERSHIP IT LOOKS LIKE THEY ARE RAN AGAINST A CURB, OF WHICH WE HAVE NO CURBS IN OUR BLOCK. THESE TIRES ALSO DO NOT MAINTAIN AIR PRESSURE,
I HAVE A 2013 CHEVY TRAVERSE THAT HAS MASSIVE CRACKING AROUND THE WHOLE TIRE BOTH ON THE INSIDE 1ST RIB AND THE OUTSIDE RIB, I FOUND CRACKS RUNNING ACROSS THE WEAR INDICATORS, I NOTIFIED THE DEALERSHIP WHO AFTER FINDING A RECALL (THE RECALL WAS FOR YEARS NOV 14 TO JAN 15) AGREED THE DESCRIPTION GIVEN BY GOODYEAR FOR THESE TIRE…
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I HAVE A 2013 CHEVY TRAVERSE THAT HAS MASSIVE CRACKING AROUND THE WHOLE TIRE BOTH ON THE INSIDE 1ST RIB AND THE OUTSIDE RIB, I FOUND CRACKS RUNNING ACROSS THE WEAR INDICATORS, I NOTIFIED THE DEALERSHIP WHO AFTER FINDING A RECALL (THE RECALL WAS FOR YEARS NOV 14 TO JAN 15) AGREED THE DESCRIPTION GIVEN BY GOODYEAR FOR THESE TIRES (P255/65R18 1095 FORTERA HL) ASKED FOR THE CAR SO THEY COULD REPLACE THE TIRES. AS OF YESTERDAY GOODYEAR CLAIMS ALL THE ISSUES ARE FROM OZONE CRACKING AND THEY ARE NOT LIABLE FOR THIS, EVEN THOUGH BY DEFINITATION THIS OCCURS ON THE OUTSIDE SIDEWALL NOT THE INSIDE OF THE TREAD OR ACROSS THE WEAR INDICATORS, I HAVE REPEADEDLY ASKED ABOUT THE 6 YEAR WARRENTY THAT IS SUPPOSE TO BE ON THESE AND STILL HAVE NO REPLY, I DO KNOW THERE ARE MULTIPLE COMPLAINTS FILED AGAINST THIS SPECIFIC TIRE FROM 2012 FORWARD FOR THE SAME ISSUE AND EXTREME TREAD WEAR. WITH THE CRACKS RUNNING THE FULL LENTH OF THE TREAD ON THE INSIDE AND THE CRACKS ACROSS THE WEAR INDICATORS THIS CREATES A MASSIVE DANGER IN TIRE SEPERATION OR BLOW OUTS AT HIGH SPEEDS ESPECIALLY IN THE SUMMER.
WHILE DRIVING THIS 2013 TRAVERSE, IT LOST ALL POWER WITH THE STABILINK AND TRACTION CONTROL WARNING LIGHTS BEING ACTIVATED IN THE MESSAGE CENTER. THEN THE 2013 TRAVERSE LOST POWER WITH THE CHECK ENGINE LIGHT ILLUMINATING, WHEN THIS OCCURRED THE TRAVERSE IMMEDIATELY SLOWED FROM 55 MPH TO 15 MPH CAUSING A REAR END COLLISION. ALL M…
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WHILE DRIVING THIS 2013 TRAVERSE, IT LOST ALL POWER WITH THE STABILINK AND TRACTION CONTROL WARNING LIGHTS BEING ACTIVATED IN THE MESSAGE CENTER. THEN THE 2013 TRAVERSE LOST POWER WITH THE CHECK ENGINE LIGHT ILLUMINATING, WHEN THIS OCCURRED THE TRAVERSE IMMEDIATELY SLOWED FROM 55 MPH TO 15 MPH CAUSING A REAR END COLLISION. ALL MY ONLINE RESEARCH IN DIFFERENT FORUMS DISPLAYS NUMEROUS OTHERS INCIDENTS OF THIS SAME STABILINK/TRACTION CONTROL ISSUE. IT DOES NOT APPEAR TO BE A SAFE DESIGN AND A RECALL SHOULD BE ANNOUNCED BEFORE SOMEONE IS SERIOUSLY INJURED. *JS
Official recalls
421V782000 · Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
21V246000 · Air Bags:critical Fasteners
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
14V266000 · Seat Belts
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
14V118000 · Air Bags:side/window
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648