NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
45 reportsClear category filter90,000 miles · Nov 21, 2020
Electrical SystemEnginePower Train
I PURCHASED THIS VEHICLE, 2013 CHEVY TRAVERSE LS ON 5/6/2030, A COUPLE WEEKS AFTER PURCHASING THE VEHICLE I NOTICED THE TRANSMISSION SLIPPING, I BROUGHT IT BACK THREE TIMES TO SUN USED CARS, ALL WITHIN MY WARRANTY PERIOD AND THEY COULD NOT DUPLICATE THE ISSUE, SO NOW THEY WILL NO LONGER FIX THE VEHICLE, AND I AM STILL HAVING ISS…
Read full complaint
I PURCHASED THIS VEHICLE, 2013 CHEVY TRAVERSE LS ON 5/6/2030, A COUPLE WEEKS AFTER PURCHASING THE VEHICLE I NOTICED THE TRANSMISSION SLIPPING, I BROUGHT IT BACK THREE TIMES TO SUN USED CARS, ALL WITHIN MY WARRANTY PERIOD AND THEY COULD NOT DUPLICATE THE ISSUE, SO NOW THEY WILL NO LONGER FIX THE VEHICLE, AND I AM STILL HAVING ISSUES WITH IT SLIPPING. I THINK IT MAY BE ELECTRICAL BECAUSE WHEN IT WON'T SHIFT AND YOU TURN IT OFF AND BACK ON AGAIN IT WILL SHIFT GEARS. THERE IS ALSO 4 AIR BAG SENSORS THAT ARE SHOWING UP AS AN ISSUE THAT STARTED AFTER THE RELAY SWITCH FOR THE LOCKS WERE FIXED.
NHTSA ODI #11375710
70,000 miles · Sep 22, 2020
Electronic Stability Control (esc)Engine
WHILE DRIVING THE CAR ON THE FREEWAY WITH MY KIDS DRIVING NORMAL WHEN THE STABILITRAK HAPPENED, AND THE CAR WENT FROM 60 MILES PER HOUR TO 20 MILE PER HOUR ON THE FREEWAY ALMOST CAUSING A BAD ACCIDENT. WE GOT VERY SCARED. I BEEN LOOKING UP ONLINE ON THIS ISSUE AND IT SEEMS THIS IS A ISSUE WITH THE GM CARS.
NHTSA ODI #11360387
98,504 miles · Sep 17, 2020
EnginePower TrainVehicle Speed Control
THE CAR IS A 2013 CHEVY TRAVERSE LS WITH 98,804 MILES ON IT. WHEN DRIVING AT HIGHWAY SPEED THE VEHICLE SERVICE ENGINE LIGHT STARTED FLASHING AND A WARNING ON THE DASH CAME UP OF SERVICE TRACTION CONTROL, TRACTION CONTROL SYSTEM OFF, REDUCED ENGINE POWER . THE VEHICLE REDUCED SPEED FROM 60 MPH TO 25 MPH. THE VEHICLE STARTED SHAK…
Read full complaint
THE CAR IS A 2013 CHEVY TRAVERSE LS WITH 98,804 MILES ON IT. WHEN DRIVING AT HIGHWAY SPEED THE VEHICLE SERVICE ENGINE LIGHT STARTED FLASHING AND A WARNING ON THE DASH CAME UP OF SERVICE TRACTION CONTROL, TRACTION CONTROL SYSTEM OFF, REDUCED ENGINE POWER . THE VEHICLE REDUCED SPEED FROM 60 MPH TO 25 MPH. THE VEHICLE STARTED SHAKING AND SOUNDED LIKE IT WAS MISFIRING. WHEN I BROUGHT THE VEHICLE TO A PARKING LOT IT WOULD LURCH FORWARD WHEN I LET OFF THE BRAKE PEDAL. THERE WERE NO WARNING SIGNS OF ANY MECHANICAL ISSUES OR TRANSMISSION ISSUES PRIOR TO THIS. I SHUT OFF THE VEHICLE LET IT SIT FOR A MOMENT AND RESTARTED IT. VEHICLE STARTED FINE NO MISFIRING OR LURCHING WHEN I LET OFF THE BRAKE. AFTER RESETTING THE FAULTS THE VEHICLE DROVE LIKE NORMAL. APPEARS TO BE AN ELECTRONIC ISSUE. POSSIBLY THE FUSE BLOCK. I HAVE BEEN A MECHANIC FOR 25 YEARS THIS WAS MY FIRST TIME EVER SEEING THIS ISSUE.
NHTSA ODI #11355582
72,000 miles · Sep 8, 2020
Engine
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE ENGINE FAILED, WHILE DRIVING AT VARIOUS SPEEDS WITH THE ENGINE POWER REDUCED WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. ADDITIONALLY, THE ENGINE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS AT A COMPLETE STOP. TH…
Read full complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE ENGINE FAILED, WHILE DRIVING AT VARIOUS SPEEDS WITH THE ENGINE POWER REDUCED WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. ADDITIONALLY, THE ENGINE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS AT A COMPLETE STOP. THE CONTACT PULLED OVER TO THE SHOULDER AFTER THE FAILURE AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO RED WING CHEVROLET BUICK CADILLAC (2500 US 6, RED WING, MN 55066, (651) 388-4777) TO BE TO DIAGNOSED. THE CAUSE OF THE FAILURE WAS LOCATED AT THE ENGINE'S FUSE BOX WIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. INVALID VIN.
NHTSA ODI #11353694
106,000 miles · Mar 18, 2020
Electrical SystemElectronic Stability Control (esc)Engine
IN THE PAST FEW MONTHS MY 2013 CHEV TRAVERSE HAS HAD THE REDUCED ENGINE POWER PROBLEM EXPERIENCED BY THOUSANDS OF OTHER OWNERS. IT HAS HAPPENED GOING 70 MPH ON THE HIGHWAY AND 30 MPH ON CITY STREETS. USUALLY I PULL OVER TO THE SIDE OF THE ROAD. TURN OFF THE ENGINE FOR A MINUTE THEN THE CAR WILL START AND OPERATE AS NORMAL FOR A …
Read full complaint
IN THE PAST FEW MONTHS MY 2013 CHEV TRAVERSE HAS HAD THE REDUCED ENGINE POWER PROBLEM EXPERIENCED BY THOUSANDS OF OTHER OWNERS. IT HAS HAPPENED GOING 70 MPH ON THE HIGHWAY AND 30 MPH ON CITY STREETS. USUALLY I PULL OVER TO THE SIDE OF THE ROAD. TURN OFF THE ENGINE FOR A MINUTE THEN THE CAR WILL START AND OPERATE AS NORMAL FOR A FEW DAYS OR A FEW WEEKS. IN THE PAST MONTH I HAVE BEEN IN FEAR FOR MY LIFE. I WAS DRIVING 70 MPH ON THE HIGHWAY AND MY ENGINE TOTALLY SHUT DOWN. I HAD TO AVOID A TRACTOR TRAILER IN THE RIGHT LANE AND COAST OVER TO THE SIDE OF THE ROAD WITH NO POWER STEERING. THE CAR WOULD NOT RESTART. I HAD THE CAR TOWED TO MY MECHANIC. AFTER THE CAR SAT IDLE FOR A DAY IT STARTED UP. CODES WERE CLEARED AND IT RAN NORMALLY AGAIN FOR WEEKS. LAST WEEK WHILE TRAVELING AT 35 MPH ON A CITY STREET THE ENGINE SHUT OFF. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD WITH NO POWER STEERING, BUT STILL IMPACTING THE FLOW OF TRAFFIC. A LOCAL POLICE OFFICER HELPED ME PUSH THE CAR FURTHER OFF THE ROAD ONTO THE SIDEWALK. IT WOULD NOT RESTART. I HAD IT TOWED TO MY MECHANIC. 24 HOURS LATER THE CAR STARTED OK. CODES WERE CLEARED AND IT ONCE AGAIN COULD OPERATE NORMALLY. MY MECHANIC CONSULTED TO A GM MECHANIC AND THEY AGREED THE PROBLEM IS THE IGNITION SWITCH. MY TRAVERSE HAS NOT HAD A RECALL FOR IGNITION SWITCH REPLACEMENT. I AM AWARE THAT GM IGNITION SWITCH PROBLEMS HAVE KILLED OVER (100) GM VEHICLE OWNERS. MILLIONS OF GM CARS HAVE BEEN RECALLED AND THIS PROBLEM HAS BEEN FIXED BY REPLACING THE IGNITION SWITCH, IGNITION LOCK CYLINDER AND IGNITION KEY. MANY MORE GM VEHICLES LIKE MY 2013 CHEV TRAVERSE SHOULD BE RECALLED AND FIXED OR MORE PEOPLE WILL DIE. IN FACT MY GUESS IS HUNDREDS OF ADDITIONAL DRIVERS AND PASSENGERS HAVE DIED AND THE PROBLEM IGNITION SWITCH WAS NOT BLAMED FOR THESE ADDITIONAL DEATHS.
NHTSA ODI #11318566
89,000 miles · Mar 2, 2020
EngineTraction Control System
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT AND TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE SPEED WAS REDUCED FROM 40 TO 20 MPH. AFTER TURNING THE ENGINE OFF AND BACK ON THE VEHICLE OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO THE…
Read full complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT AND TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE SPEED WAS REDUCED FROM 40 TO 20 MPH. AFTER TURNING THE ENGINE OFF AND BACK ON THE VEHICLE OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER, APPLE CHEVROLET LOCATED AT (8585 WEST 159TH ST, TENLEY PARK, IL.) WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE AND NO REPAIRS WERE PERFORMED. THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.*DT
NHTSA ODI #11315538
111,000 miles · Feb 7, 2020
Electrical SystemElectronic Stability Control (esc)Engine
WHILE DRIVING, MY CHECK ENGINE LIGHT CAME ON. ALSO TRACTION LIGHT CAME ON, LOSS OF POWER CAME ON, AND STABILITY TRACTION TURNED OFF. MY SPEED REDUCED FROM 40 TO 25. I SHUT THE CAR OFF AND NOW ONLY THE CHECK ENGINE LIGHT IS ON.
NHTSA ODI #11307702
86,000 miles · Jan 25, 2020
Electronic Stability Control (esc)EngineVehicle Speed Control
WHILE DRIVING I EXPERIENCED 'TRACTION CONTROL OFF'; 'SERVICE STABILITRAC'; 'SERVICE TRACTION CONTROL' AND THEN THE CAR WENT INTO 'REDUCED ENGINE POWER. I WAS IN TRAFFIC AND HAD TO QUICKLY MAKE AN UNSAFE TURN TO AVOID BEING REAR-ENDED BY THE VEHICLE BEHIND ME. THIS HAS HAPPENED TWICE NOW.
NHTSA ODI #11301875
118,000 miles · Jan 22, 2020
Engine
DRIVING ON THE INTERSTATE GOING 75 MPH WHEN THE TRACTION CONTROL WARNING CAME ON AND ENGINE SHUT DOWN
NHTSA ODI #11301042
108,511 miles · Oct 11, 2019
Engine
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR CONDITIONING WAS NOT OPERATING PROPERLY. THE VEHICLE WAS TAKEN TO BEATY CHEVROLET (9615 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 233-9063) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNTS FRACTURED DUE TO EXCESSIVE CORROSION. THE VEHICLE WAS REPAIRED. THE…
Read full complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR CONDITIONING WAS NOT OPERATING PROPERLY. THE VEHICLE WAS TAKEN TO BEATY CHEVROLET (9615 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 233-9063) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNTS FRACTURED DUE TO EXCESSIVE CORROSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,511. *PM CONSUMER STATED HIGH AND LOW SIDELINES AND EXCHANGER/CONDENSOR REPLACED DUE TO CORROSION.*JB
NHTSA ODI #11267872
Official recalls
4Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Illustration