NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
43 reportsClear category filter73,000 miles · Sep 12, 2017
Electronic Stability Control (esc)Fuel/propulsion System
SERVICE STABILITRAC, TRACTION CONTROL OFF, ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL. THE VEHICLE WILL NOT DRIVER MORE THAN 30 MILES PER HOUR. DEALER AND OTHER SERVICE SHOPS HAVE NOT BEEN ABLE TO FIND ANY CODES. IF YOU TURN THE VEHICLE OFF AND BACK ON IT WILL WORK FINE AND IT CAN BE WEEKS OR EVEN MONTHS BEFORE IT HAPPENS…
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SERVICE STABILITRAC, TRACTION CONTROL OFF, ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL. THE VEHICLE WILL NOT DRIVER MORE THAN 30 MILES PER HOUR. DEALER AND OTHER SERVICE SHOPS HAVE NOT BEEN ABLE TO FIND ANY CODES. IF YOU TURN THE VEHICLE OFF AND BACK ON IT WILL WORK FINE AND IT CAN BE WEEKS OR EVEN MONTHS BEFORE IT HAPPENS AGAIN. IN SEARCHING THE INTERNET THERE ARE MANY REPORTS OF THE SAME ISSUE IN DIFFERENT BLOGS, THIS IS A SAFETY CONCERN AS YOU CAN LOSE POWER WHEN DRIVING IN A HIGHWAY AT 70 MPH. SEE THIS YOUTUBE VIDEO WHICH SHOWS THE ISSUE. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11022832
5 miles · May 1, 2017
Electronic Stability Control (esc)Fuel/propulsion System
WHILE EXITING A STORE PARKING LOT ONTO A CITY STREET, AT NIGHT, GOING APPROX. 40MPH , I HAD MY 3 YOUNG CHILDREN IN THE VEHICLE AND MY SUV SUDDENLY LOSS POWER. IT SHUT DOWN COMPLETELY, IN THE MIDDLE OF TRAFFIC, WITH OUT WARNING. LUCKILY THE CAR BEHIND ME SEEN WHAT WAS GOING ON AND DID NOT REAR END ME. I TRIED TO START THE V…
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WHILE EXITING A STORE PARKING LOT ONTO A CITY STREET, AT NIGHT, GOING APPROX. 40MPH , I HAD MY 3 YOUNG CHILDREN IN THE VEHICLE AND MY SUV SUDDENLY LOSS POWER. IT SHUT DOWN COMPLETELY, IN THE MIDDLE OF TRAFFIC, WITH OUT WARNING. LUCKILY THE CAR BEHIND ME SEEN WHAT WAS GOING ON AND DID NOT REAR END ME. I TRIED TO START THE VEHICLE UP AND IT WANTED TO TURN OVER BUT COULDN'T. THE ENGINE LIGHT CAME ON AND IT STARTED TO SMELL OF GASOLINE. THE PEOPLE IN THE CAR BEHIND ME, HELPED ME BY PUSHING MY CAR OUT OF THE WAY OF TRAFFIC INTO A PARKING LOT. I CALLED ROADSIDE ASSISTANCE AND HAD THEM TOW MY TRUCK TO MY HOUSE SINCE THE DEALSHIP WAS ALREADY CLOSED. THE NEXT MORNING, THEY TOWED IT TO THE NEAREST CHEVY DEALERSHIP. THE FOLLOWING DAY THE DEALER DIAGNOSED IT WITH A FUEL PUMP FLOW CONTROL FAILURE, AND TOLD ME IT WOULD BE $ 965.00 TO REPAIR. I HAVE ONLY OWNED THIS VEHICLE FOR 6 MONTHS, AND IT ONLY HAS, 70,000 MILES, WITH A MANUFACTURE POWERTRAIN WARRANTY STILL. SO I CALLED GM, AND COME TO FIND OUT THERE WAS A RECALL ON THE SAME YEAR MAKE AND MODEL AS MY SUV, FOR THE SAME PROBLEM/PART, BUT BECAUSE THE RECALL IS VIN SPECIFIC, GM WILL NOT PAY FOR THE REPAIR. I PUT IN A SERVICE REQUEST AND HAVE SPOKEN TO 7 DIFFERENT PEOPLE, WITH 1 SUPERVISOR ADVISING ME THAT THEY WERE GOING TO CONTACT THE DEALERSHIP AND SEE WHAT THEY COULD DO TO HELP GET IT FIXED. THAT WAS 4 DAYS AGO, NEVER HEARD BACK FROM ANYONE. I CALLED TODAY AND THE LADY I SPOKE WITH, SAID THERE WAS NO NOTES INDICATING THAT ANYONE WAS WORKING ON A SOLUTION, OR OF ANYTHING THEY PROMISED TO DO. THE ONLY THING SHE SAID WAS MY VEHICLE WASNT COVERED UNDER THE WARRANTY AND THERE WAS NOTHING THEY COULD DO. SO NOW I AM VERY UPSET, I HAVEN'T BEEN ABLE TO GET TO WORK BECAUSE THIS WAS MY ONLY SOURCE OF TRANSPORTATION AND I WASN'T PROVIDED A LOANER, I DO NOT HAVE THE MONEY TO FIX IT. CAN SOMEONE PLEASE HELP??
NHTSA ODI #10981688
55,000 miles · Feb 22, 2017
Electronic Stability Control (esc)
I COUNTINUE TO HAVE ISSUES WITH THE VEHICLE WITH THE CHECK ENGINE LIGHT COMING ON AND SERVICE STABILITRAK AND THEN REDUCED ENGINE POWER. THIS ERROR COME UP MULTIPLES TIME A WEEK IT IS VERY DANGEROUS AS THE VEHICLE LOSES ENGINE POWER AS A RESULT OF THIS ISSUE RESULTING IN REDUCED SPEEDS ETC. THE VEHICLE HAS BEEN TO THE DEALER A…
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I COUNTINUE TO HAVE ISSUES WITH THE VEHICLE WITH THE CHECK ENGINE LIGHT COMING ON AND SERVICE STABILITRAK AND THEN REDUCED ENGINE POWER. THIS ERROR COME UP MULTIPLES TIME A WEEK IT IS VERY DANGEROUS AS THE VEHICLE LOSES ENGINE POWER AS A RESULT OF THIS ISSUE RESULTING IN REDUCED SPEEDS ETC. THE VEHICLE HAS BEEN TO THE DEALER AND THEY HAVE YET TO DIAGNOSE THE ISSUE. THIS IS A KNOWN ISSUE WITH THESE VEHICLES A SIMPLE SEARCH OF THE INTERNET WILL REVIEWS FORUM UPON FORUM ABOUT THIS KNOWN ISSUE
NHTSA ODI #10956376
118,633 miles · Jul 11, 2016
Electronic Stability Control (esc)
DRIVING TO WORK AND ALL OF A SUDDEN THE LIGHT PANEL TELLS ME ENGINE POWER REDUCED TRACTION CONTROL OFF AND SERVICE TRACTION. I DIDN'T HAVE THE TRACTION ON. TURNED AROUND WENT HOME. CAR SOUNDS HORRIBLE. TURNED IT OFF LET IT SIT. LIGHTS GONE BUT SCARED TO DRIVE IT. WILL HAVE IT LOOKED AT BUT DOESN'T SOUND GOOD. SINGLE MOM AND LIVE…
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DRIVING TO WORK AND ALL OF A SUDDEN THE LIGHT PANEL TELLS ME ENGINE POWER REDUCED TRACTION CONTROL OFF AND SERVICE TRACTION. I DIDN'T HAVE THE TRACTION ON. TURNED AROUND WENT HOME. CAR SOUNDS HORRIBLE. TURNED IT OFF LET IT SIT. LIGHTS GONE BUT SCARED TO DRIVE IT. WILL HAVE IT LOOKED AT BUT DOESN'T SOUND GOOD. SINGLE MOM AND LIVE PAYCHECK TO PAYCHECK WHO WORKS EVERYDAY. WHAT AM I GOING TO DO.
NHTSA ODI #10883891
58,000 miles · Jun 8, 2016
Electronic Stability Control (esc)EnginePower Train
CAR STALLS WHILE IDLING. THE RPM'S AND THE BATTERY GAUGE GO UP AND DOWN WHILE DRIVING ON CITY STREETS AND HIGHWAY. IT HAS ALSO BEEN WARM AND COLD WEATHER. THE CAR WILL REDUCE SPEED ON IT'S OWN WHILE THIS IS HAPPENING. THE VEHICLE DRIVES ROUGH AND THE ENGINE SOUNDS HARSH. ORIGINALLY ENGINE LIGHT CODES OF P0174 AND P0171 CAME ON A…
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CAR STALLS WHILE IDLING. THE RPM'S AND THE BATTERY GAUGE GO UP AND DOWN WHILE DRIVING ON CITY STREETS AND HIGHWAY. IT HAS ALSO BEEN WARM AND COLD WEATHER. THE CAR WILL REDUCE SPEED ON IT'S OWN WHILE THIS IS HAPPENING. THE VEHICLE DRIVES ROUGH AND THE ENGINE SOUNDS HARSH. ORIGINALLY ENGINE LIGHT CODES OF P0174 AND P0171 CAME ON AND DEALERSHIP CLEANED AIR FLOW. NOW NO CODES AND DEALER ISN'T ABLE TO ALWAYS RECREATE. I HAVE BROUGHT TO DEALER MULTIPLE TIMES FOR SAME ISSUE. OWNED VEHICLE LESS THAN 90 DAYS.
NHTSA ODI #10873189
44,000 miles · Jan 21, 2016
Electronic Stability Control (esc)
DRIVING MY 2013 CHEVY TRAVERSE ON THE HIGHWAY 65MPH STABILITY TRAC LIGHT COMES ON REDUCED ENGINE POWER MESSAGE SERVICE STABILITY TRAC MESSAGE VEHICLE SLOWED DOWN TO 20MPH IN ABOUT 20 SECONDS COULD HAVE CAUSED A SERIOUS ACCIDENT RESULTING IN SEVER INJURY OR DEATH TO MYSELF AND YOUNG CHILDREN IN THE VEHICLE WITH ME
NHTSA ODI #10821368
59,134 miles · Dec 28, 2015
Electronic Stability Control (esc)SteeringVehicle Speed Control
WHILE DRIVING ABOUT 65 MPH ON US-59 IN MY 2013 CHEVROLET TRAVERSE LTZ , THE INSTRUMENT PANEL LIT UP LIKE A CHRISTMAS TREE, FOLLOWED BY A RAPID, UN-CONTROLLED DECELERATION, LOSS OF POWER, AND LOSS OF STEERING. THIS WAS WHILE DRIVING ON A STRAIGHT ROAD, AND NO SURFACE IMPEDIMENTS SUCH AS RAIN, SNOW, SLEET, ECT.. THE ISSUE WAS "…
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WHILE DRIVING ABOUT 65 MPH ON US-59 IN MY 2013 CHEVROLET TRAVERSE LTZ , THE INSTRUMENT PANEL LIT UP LIKE A CHRISTMAS TREE, FOLLOWED BY A RAPID, UN-CONTROLLED DECELERATION, LOSS OF POWER, AND LOSS OF STEERING. THIS WAS WHILE DRIVING ON A STRAIGHT ROAD, AND NO SURFACE IMPEDIMENTS SUCH AS RAIN, SNOW, SLEET, ECT.. THE ISSUE WAS "STABILITRAK! AS A 30 YEAR, CAREER LAW ENFORCEMENT OFFICER WHO INVESTIGATED THOUSANDS OF ACCIDENTS, THIS WAS A VERY DANGEROUS SITUATION AND MY FAMILY AND I ARE VERY LUCKY TO BE ALIVE. I ALSO FOUND THERE IS A LONG HISTORY OF THIS GOING BACK TO AT LEAST 2010. THIS SAME VEHICLE HAS HAD THE REAR A/C FIXED 4 TIMES AND MYLINK SYSTEM FIXED 2X.
NHTSA ODI #10816407
59,609 miles · Dec 9, 2015
Electronic Stability Control (esc)Engine
I WAS DRIVING WHEN MY CHECK ENGINE LIGHT CAME ON. I GOT AN ERROR MESSAGE FOR LOSS OF TRACTION CONTROL AND SERVICE STABILITRACK. ADDITIONAL MESSAGE, ENGINE POWER REDUCED BUT WAS STILL ABLE TO DRIVE BUT AT A DECREASED SPEED. I WAS ABLE TO INCREASE SPEED BY USING RPM GAUGE AND SHIFTING TRANSMISSION BY PRESSING AND RELEASING ACCELA…
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I WAS DRIVING WHEN MY CHECK ENGINE LIGHT CAME ON. I GOT AN ERROR MESSAGE FOR LOSS OF TRACTION CONTROL AND SERVICE STABILITRACK. ADDITIONAL MESSAGE, ENGINE POWER REDUCED BUT WAS STILL ABLE TO DRIVE BUT AT A DECREASED SPEED. I WAS ABLE TO INCREASE SPEED BY USING RPM GAUGE AND SHIFTING TRANSMISSION BY PRESSING AND RELEASING ACCELARATOR TO SIMULATE MANUAL SHIFTING. I EVENTUALLY PULLED OVER OFF THE ROAD, TURNED OFF THE ENGINE AND RESTARTED. EVERYTHING APPEARED TO RETURN TO NORMAL UNTIL IT HAPPENED AGAIN THE FOLLOWING DAY WHILE DRIVING OUT OF MY DRIVEWAY. GOT AN OBD SCAN AND CODES WERE P2122 AND P2138. ADVISED THIS WAS A RECALL IN THE 2010 MODEL- HOW IS IT STILL HAPPENING IN MODELS THREE YEARS LATER? DOESN'T APPEAR IT WAS SUCCESSFULLY RESOLVED AND NOT A COVERED REPAIR THAT IS SEVERAL HUNDRED DOLLARS. THIS IS A POTENTIALLY DANGEROUS EVENT AND CAN CAUSE AN ACCIDENT OR DEATH.
NHTSA ODI #10809217
38,000 miles · Nov 8, 2015
Electrical SystemElectronic Stability Control (esc)
CAR TURNED ITSELF OFF WHILE DRIVING 55 MPH ON HIGHWAY WITH MY CHILDREN IN THE CAR. TRAVERSE RANDOMLY SWITCHES BETWEEN CD AND RADIO BY ITSELF. TRACTION CONTROL WARNING SOUNDS RANDOMLY. SOMETIMES WHEN KEY IS TURNED OFF ALL GOES BLACK ON DASH WITHOUT OPENING THE DOOR. THERE IS NO PATTERN TO ANY OF THIS. ALWAYS TOTALLY RANDOM. I…
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CAR TURNED ITSELF OFF WHILE DRIVING 55 MPH ON HIGHWAY WITH MY CHILDREN IN THE CAR. TRAVERSE RANDOMLY SWITCHES BETWEEN CD AND RADIO BY ITSELF. TRACTION CONTROL WARNING SOUNDS RANDOMLY. SOMETIMES WHEN KEY IS TURNED OFF ALL GOES BLACK ON DASH WITHOUT OPENING THE DOOR. THERE IS NO PATTERN TO ANY OF THIS. ALWAYS TOTALLY RANDOM. I HAVE STARTED PRESSING RECORD ON MY PHONE BEFORE EVERY TIME I START MY CAR FOR THE POSSIBILITY THAT I WILL CATCH ONE OF THE RANDOM INSTANCES ON CAMERA. DEALERSHIP HAS REPLACED MY RADIO FOCUSING ON IT AND IGNORING MY TRACTION CONTROL ISSUE AND POWER LOSS. SINCE THESE ISSUES CANNOT BE TRIGGERED AND ARE COMPLETELY RANDOM I HAD TO CATCH MY RADIO FREEZING UP ON VIDEO TO GET DEALER TO BELIEVE MY ACCUSATIONS. MY CAR HAS BEEN "REPROGRAMMED" TWICE, NEW RADIO INSTALLED, REPAIRED INFORMATION BUTTONS ONCE, THEN INFORMATION BUTTONS REPLACED AND EACH TIME TELLING ME THAT ITS ALL FIXED NOW. WELL, I NOW HAVE VIDEO THAT PROVES DIFFERENTLY. SO WHEN IS THE NEXT TIME MY CAR IS GOING TO SHUT OFF? WILL MY CHILDREN BE WITH ME OR WILL IT ONLY BE A RISK OF THEM LOSING THEIR MOTHER??
NHTSA ODI #10789049
39,000 miles · Oct 31, 2015
Electronic Stability Control (esc)
I WAS IDLING AT A STOP LIGHT WHEN MY CHECK ENGINE LIGHT CAME ON. I GOT AN ERROR MESSAGE FOR LOSS OF TRACTION CONTROL AND STABILITRACK. MY ENGINE THEN COMPLETELY LOST POWER. I TURNED OFF THE ENGINE AND RESTARTED. MY CAR GOT ME THROUGH THE INTERSECTION WHEN IT IMMEDIATELY HAPPENED AGAIN. THIS WAS A RECALL IN THE 2010 MODEL- HOW IS…
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I WAS IDLING AT A STOP LIGHT WHEN MY CHECK ENGINE LIGHT CAME ON. I GOT AN ERROR MESSAGE FOR LOSS OF TRACTION CONTROL AND STABILITRACK. MY ENGINE THEN COMPLETELY LOST POWER. I TURNED OFF THE ENGINE AND RESTARTED. MY CAR GOT ME THROUGH THE INTERSECTION WHEN IT IMMEDIATELY HAPPENED AGAIN. THIS WAS A RECALL IN THE 2010 MODEL- HOW IS IT STILL HAPPENING IN MODELS THREE YEARS LATER?
NHTSA ODI #10787478
Official recalls
4Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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