NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
43 reportsClear category filter130,000 miles · Oct 29, 2020
Electrical SystemElectronic Stability Control (esc)Service Brakes
I HAVE BEEN HAVING PROBLEMS WITH MY 2013 CHEVY TRAVERSE THE TRACTION CONTROL LIGHT/STABILITRAX COMES ON, WHICH MAKES MY CHECK ENGINE LIGHT COME ON, WHICH THEN CAUSES MY ENGINE TO POWER DOWN, I WILL THEN HAVE TO WAIT 2-3 MINUTES AND IT WILL EITHER CRANK UP OR IT WON'T (HAS TO BE TOWED), IT ALSO CAUSES IT TO STALL OUT WHEN TAKING …
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I HAVE BEEN HAVING PROBLEMS WITH MY 2013 CHEVY TRAVERSE THE TRACTION CONTROL LIGHT/STABILITRAX COMES ON, WHICH MAKES MY CHECK ENGINE LIGHT COME ON, WHICH THEN CAUSES MY ENGINE TO POWER DOWN, I WILL THEN HAVE TO WAIT 2-3 MINUTES AND IT WILL EITHER CRANK UP OR IT WON'T (HAS TO BE TOWED), IT ALSO CAUSES IT TO STALL OUT WHEN TAKING OFF OR COMING TO A STOP. STALLED OUT ON ME WHILE PULLING OUT INTO ONCOMING TRAFFIC THANKFULLY I WASN'T ALL THE WAY OUT IN THE ROAD OR I WOULD HAVE BEEN T-BONED. I HAVE TAKEN THE VEHICLE TO A TWO DIFFERENT CHEVY DEALERS WHICH IT HAD TO BE TOWED TO BOTH WITHIN A MONTH THE FIRST ONE TOLD ME IT WAS JUST THE BATTERY $400 AND 4 DAYS LATER I WAS STRANDED ON THE SIDE OF THE ROAD WITH MY 3 KIDS AGAIN. I HAD TO TOWED TO ANOTHER CHEVY DEALER WHICH THEY REPLACED THE ECM, REPAIRED WIRING THAT HAD BURNT, REPLACED WIRING HARNESS AND FPCM THAT HAD ALSO BURNT AND PERFORMED A MULTIPOINT INSPECTION. I WAS CHARGED $1540.06 ON AUGUST 5, 2020 AND HEAR I AM OCTOBER 26, 2020 AND I AM ONCE AGAIN STRANDED ON THE SIDE OF THE ROAD WITH MY 3 KIDS DEALING WITH THE SAME ISSUES AS BEFORE
NHTSA ODI #11367028
70,000 miles · Sep 22, 2020
Electronic Stability Control (esc)Engine
WHILE DRIVING THE CAR ON THE FREEWAY WITH MY KIDS DRIVING NORMAL WHEN THE STABILITRAK HAPPENED, AND THE CAR WENT FROM 60 MILES PER HOUR TO 20 MILE PER HOUR ON THE FREEWAY ALMOST CAUSING A BAD ACCIDENT. WE GOT VERY SCARED. I BEEN LOOKING UP ONLINE ON THIS ISSUE AND IT SEEMS THIS IS A ISSUE WITH THE GM CARS.
NHTSA ODI #11360387
90,967 miles · Aug 8, 2020
Electrical SystemElectronic Stability Control (esc)Power Train
DRIVING AND THE TRANSMISSION OVERHEATS ON LONG CAR RIDES EVEN THOUGH THE FLUIDS ARE ALL FINE THE TRACTION CONTROL CODE COMES ON AND I LOSE POWER TO THE VEHICLE AFTER ABOUT 20 MINUTES
NHTSA ODI #11344039
Mileage unknown · Jul 10, 2020
Air BagsElectronic Stability Control (esc)Unknown Or Other
BEEN HAVING SERIOUS ISSUES WITH THE POWER ON TURNING MY SUV ON SOUNDS LIKE IT'S SPARKING HARD UNDER HOOD AND ALSO WHEN THE TRUCK RUNS IT JERKS AND WHEN I GO TO START IT UP IT TELLS ME SOMETHING ABOUT THE AIR BAGS THE ALTERNATOR READS 14.0 VOLTS THEN DROPS TO 12.5 VOLTS SOMETIMES IT STAYS THERE NEW BATTERY HAS BEEN PUT IN A GOLD …
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BEEN HAVING SERIOUS ISSUES WITH THE POWER ON TURNING MY SUV ON SOUNDS LIKE IT'S SPARKING HARD UNDER HOOD AND ALSO WHEN THE TRUCK RUNS IT JERKS AND WHEN I GO TO START IT UP IT TELLS ME SOMETHING ABOUT THE AIR BAGS THE ALTERNATOR READS 14.0 VOLTS THEN DROPS TO 12.5 VOLTS SOMETIMES IT STAYS THERE NEW BATTERY HAS BEEN PUT IN A GOLD TOP AND STILL PROBLEMS ARE NOT GOING AWAY THIS SHOULD BE A RECALL CAUSE I DON'T WANT TO HAVE TO WORRY ABOUT IF IT COULD CATCH ON FIRE OR WORST
NHTSA ODI #11338520
105,000 miles · Jun 30, 2020
Electrical SystemElectronic Stability Control (esc)
WHILE DRIVING THE VEHICLE WILL GO INTO REDUCED POWER, TURN OFF TRACTION CONTROL, TURN OFF STABILITY CONTROL. IT HAS ALSO TURNED OFF WHILE DRIVING. I LOOKED ONLINE AND SEE THIS HAS BEEN AN ISSUE FOR VEHICLES FROM 2009-2015, WITH NO KNOWN FOR SURE FIXES. THIS IS OBVIOUSLY A DANGEROUS SITUATION TO BE IN IF YOUR VEHICLE STALLS ON TH…
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WHILE DRIVING THE VEHICLE WILL GO INTO REDUCED POWER, TURN OFF TRACTION CONTROL, TURN OFF STABILITY CONTROL. IT HAS ALSO TURNED OFF WHILE DRIVING. I LOOKED ONLINE AND SEE THIS HAS BEEN AN ISSUE FOR VEHICLES FROM 2009-2015, WITH NO KNOWN FOR SURE FIXES. THIS IS OBVIOUSLY A DANGEROUS SITUATION TO BE IN IF YOUR VEHICLE STALLS ON THE HIGHWAY AT HIGH SPEEDS. I DONT HAVE MONEY TO KEEP FIXING THINGS THAT MAY OR MAY NOT BE THE PROBLEM.
NHTSA ODI #11331678
106,000 miles · Mar 18, 2020
Electrical SystemElectronic Stability Control (esc)Engine
IN THE PAST FEW MONTHS MY 2013 CHEV TRAVERSE HAS HAD THE REDUCED ENGINE POWER PROBLEM EXPERIENCED BY THOUSANDS OF OTHER OWNERS. IT HAS HAPPENED GOING 70 MPH ON THE HIGHWAY AND 30 MPH ON CITY STREETS. USUALLY I PULL OVER TO THE SIDE OF THE ROAD. TURN OFF THE ENGINE FOR A MINUTE THEN THE CAR WILL START AND OPERATE AS NORMAL FOR A …
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IN THE PAST FEW MONTHS MY 2013 CHEV TRAVERSE HAS HAD THE REDUCED ENGINE POWER PROBLEM EXPERIENCED BY THOUSANDS OF OTHER OWNERS. IT HAS HAPPENED GOING 70 MPH ON THE HIGHWAY AND 30 MPH ON CITY STREETS. USUALLY I PULL OVER TO THE SIDE OF THE ROAD. TURN OFF THE ENGINE FOR A MINUTE THEN THE CAR WILL START AND OPERATE AS NORMAL FOR A FEW DAYS OR A FEW WEEKS. IN THE PAST MONTH I HAVE BEEN IN FEAR FOR MY LIFE. I WAS DRIVING 70 MPH ON THE HIGHWAY AND MY ENGINE TOTALLY SHUT DOWN. I HAD TO AVOID A TRACTOR TRAILER IN THE RIGHT LANE AND COAST OVER TO THE SIDE OF THE ROAD WITH NO POWER STEERING. THE CAR WOULD NOT RESTART. I HAD THE CAR TOWED TO MY MECHANIC. AFTER THE CAR SAT IDLE FOR A DAY IT STARTED UP. CODES WERE CLEARED AND IT RAN NORMALLY AGAIN FOR WEEKS. LAST WEEK WHILE TRAVELING AT 35 MPH ON A CITY STREET THE ENGINE SHUT OFF. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD WITH NO POWER STEERING, BUT STILL IMPACTING THE FLOW OF TRAFFIC. A LOCAL POLICE OFFICER HELPED ME PUSH THE CAR FURTHER OFF THE ROAD ONTO THE SIDEWALK. IT WOULD NOT RESTART. I HAD IT TOWED TO MY MECHANIC. 24 HOURS LATER THE CAR STARTED OK. CODES WERE CLEARED AND IT ONCE AGAIN COULD OPERATE NORMALLY. MY MECHANIC CONSULTED TO A GM MECHANIC AND THEY AGREED THE PROBLEM IS THE IGNITION SWITCH. MY TRAVERSE HAS NOT HAD A RECALL FOR IGNITION SWITCH REPLACEMENT. I AM AWARE THAT GM IGNITION SWITCH PROBLEMS HAVE KILLED OVER (100) GM VEHICLE OWNERS. MILLIONS OF GM CARS HAVE BEEN RECALLED AND THIS PROBLEM HAS BEEN FIXED BY REPLACING THE IGNITION SWITCH, IGNITION LOCK CYLINDER AND IGNITION KEY. MANY MORE GM VEHICLES LIKE MY 2013 CHEV TRAVERSE SHOULD BE RECALLED AND FIXED OR MORE PEOPLE WILL DIE. IN FACT MY GUESS IS HUNDREDS OF ADDITIONAL DRIVERS AND PASSENGERS HAVE DIED AND THE PROBLEM IGNITION SWITCH WAS NOT BLAMED FOR THESE ADDITIONAL DEATHS.
NHTSA ODI #11318566
111,000 miles · Feb 7, 2020
Electrical SystemElectronic Stability Control (esc)Engine
WHILE DRIVING, MY CHECK ENGINE LIGHT CAME ON. ALSO TRACTION LIGHT CAME ON, LOSS OF POWER CAME ON, AND STABILITY TRACTION TURNED OFF. MY SPEED REDUCED FROM 40 TO 25. I SHUT THE CAR OFF AND NOW ONLY THE CHECK ENGINE LIGHT IS ON.
NHTSA ODI #11307702
86,000 miles · Jan 25, 2020
Electronic Stability Control (esc)EngineVehicle Speed Control
WHILE DRIVING I EXPERIENCED 'TRACTION CONTROL OFF'; 'SERVICE STABILITRAC'; 'SERVICE TRACTION CONTROL' AND THEN THE CAR WENT INTO 'REDUCED ENGINE POWER. I WAS IN TRAFFIC AND HAD TO QUICKLY MAKE AN UNSAFE TURN TO AVOID BEING REAR-ENDED BY THE VEHICLE BEHIND ME. THIS HAS HAPPENED TWICE NOW.
NHTSA ODI #11301875
65,000 miles · Dec 3, 2019
Electronic Stability Control (esc)Fuel/propulsion System
WHILE DRIVING ON THE TURNPIKE DURING RUSH HOUR NEAR PHILADELPHIA I GOT A VEHICLE ALARM FOR REDUCED POWER. THE VEHICLE THEN QUICKLY SLOWED DOWN FROM 50MPH TO 10MPH NEARLY CAUSING AN ACCIDENT. THEN A ALARM FOR STABILITY TRAC CONTROL. PULLED CODES P089 AND P228C. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED ASAP.
NHTSA ODI #11286762
Mileage unknown · Nov 8, 2019
Electronic Stability Control (esc)Vehicle Speed Control
I WAS ON THE FREEWAY IN CA IN TRAFFIC AND EXPERIENCED THIS FRIGHTENED REDUCED SPEED ERROR, 75 MPH TO LESS THAN 25 MPH AND HAD TO PULL OVER. I HAVE LOOKED AND SEEN THAT THIS IS A COMMON PROBLEM AND THERE IS NO RECALL. AFTER LEAVING THE CAR OFF FOR A DAY, THE CHECK ENGINE LIGHT IS NOW OFF FOR A DIAGNOSTIC. I AM AFRAID FOR MY LIFE …
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I WAS ON THE FREEWAY IN CA IN TRAFFIC AND EXPERIENCED THIS FRIGHTENED REDUCED SPEED ERROR, 75 MPH TO LESS THAN 25 MPH AND HAD TO PULL OVER. I HAVE LOOKED AND SEEN THAT THIS IS A COMMON PROBLEM AND THERE IS NO RECALL. AFTER LEAVING THE CAR OFF FOR A DAY, THE CHECK ENGINE LIGHT IS NOW OFF FOR A DIAGNOSTIC. I AM AFRAID FOR MY LIFE AND CHILDREN LIVES TO TRAVEL AND NOT KNOW WHAT'S GOING TO HAPPEN WHEN I TAKE THEM TO SCHOOL. THIS FIRST HAPPENED IN 2018. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY STATED THAT IT WAS THE IGNITION SWITCH AND REPLACED IT BUT STATED THEY COULDN'T DUPLICATE THE ISSUE I EXPLAINED TO THEM. I LEASED A NEW VEHICLE DUE TO SAFETY CONCERN AND TRIED TO GET THEM TO FIX THE ISSUE BY CONTACTING GM CUSTOMER SERVICE AFTER SEEING THIS IS A KNOWN ISSUE WITH THE LAW VEHICLES. THEY DID AN EXTENDED WARRANTY FOR THE YEARS 2010-2012 VEHICLES. MINE IS A 2013 SO IT IS NOT UNDER THE WARRANTY. WHEN I TURNED IN MY YEAR LEASE VEHICLE I BEGAN DRIVING THIS VEHICLE AGAIN AND HAVE EXPERIENCED THE SAME ISSUE BUT NOW THE WARRANTY HAS EXPIRED ON MY VEHICLE FOR IT BEING 5 YEARS BUT IT WAS NOT EXPIRED WHEN I FIRST TOOK IT TO BE FIXED FOR THE ISSUE.
NHTSA ODI #11279096
Official recalls
4Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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