NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
53 reportsClear category filter140,000 miles · Apr 26, 2019
Air BagsElectrical System
MY SERVICE AIRBAG WARNING COMES UP ON DISPLAY. SOMETIMES IT STAYS ON, SOMETIMES IT GOES OFF AND ON LIKE WHEN I HIT A BUMP. I HAVE HAD IT SERVICED AND FIXED AND THEY SAY THE CLIP UNDER THE PASSENGER SEAT WAS DISCONNECTED. A FEW MONTHS LATER I WAS VACUUMING MY CAR OUT AND AS SOON AS I WAS DONE, THE LIGHT CAME ON AGAIN. I HAD I…
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MY SERVICE AIRBAG WARNING COMES UP ON DISPLAY. SOMETIMES IT STAYS ON, SOMETIMES IT GOES OFF AND ON LIKE WHEN I HIT A BUMP. I HAVE HAD IT SERVICED AND FIXED AND THEY SAY THE CLIP UNDER THE PASSENGER SEAT WAS DISCONNECTED. A FEW MONTHS LATER I WAS VACUUMING MY CAR OUT AND AS SOON AS I WAS DONE, THE LIGHT CAME ON AGAIN. I HAD IT FIXED AGAIN. LIKE LITERALLY TOOK 2 SECONDS FOR THEM TO CLIP IT TOGETHER AND IT COST OVER $70. IT CAME DISCONNECTED AGAIN, HAD IT FIXED, NOW THE WARNING LIGHT IS ON AGAIN, AND I AM ANNOYED! CAN WE GET A RECALL?? I'M SICK OF THIS! IT HAS HAPPENED WHEN THE CAR IS STATIONARY AND MOVING. I SHOULD BE ABLE TO VACUUM MY VEHICLE OR GRAB A PIECE OF MAIL THAT HAS SLID UNDER THE SEAT WITHOUT HAVING THE CLIP COMING DISCONNECTED!
NHTSA ODI #11204044
100,000 miles · Apr 8, 2019
Electrical SystemEnginePower Train
WHEN VEHICLE IS ACCELLERATED FROM A STILL POSITION, AND ACCELERATED TO GET UP TO SPEED, VEHICLE ENGINE HAS A CONSTANT JERKING THAT VIBRATES THE ENTIRE VEHICLE AND ONCE UP TO ROAD OR HIGHWAY SPEED, AND MAINTAINS A CONSTANT MPH, THE SHAKING STOPS. WHEN ACCELERATING AGAIN,VEHICLE DOES THE SAME THING; JERKING / SHAKING UNTIL LETTI…
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WHEN VEHICLE IS ACCELLERATED FROM A STILL POSITION, AND ACCELERATED TO GET UP TO SPEED, VEHICLE ENGINE HAS A CONSTANT JERKING THAT VIBRATES THE ENTIRE VEHICLE AND ONCE UP TO ROAD OR HIGHWAY SPEED, AND MAINTAINS A CONSTANT MPH, THE SHAKING STOPS. WHEN ACCELERATING AGAIN,VEHICLE DOES THE SAME THING; JERKING / SHAKING UNTIL LETTING OFF THE ACCELERATOR AND LEVELING OUT AT A CERTAIN MPH.. AIR CONDITIONER IS CONSTANTLY 'GOING OUT' DURING THE SUMMER, BLOWING ONLY HOT AIR, THEN AFTER VEHICLE IS TURNED OFF, AND SOME TIME GOES BY, SOMETHING IN THE ELECTRICAL/COMPUTER SYSTEM MUST RESET ITSELF BECAUSE THE A/C WILL START WORKING FINE ONCE VEHICLE IS TURNED BACK IN.
NHTSA ODI #11194684
126,000 miles · Mar 17, 2019
Electrical SystemElectronic Stability Control (esc)Power Train
2013 CHEVY TRAVERSE W/ 126K MILES: WHILE DRIVING 65MPH ON THE FREEWAY THE ENTIRE CAR SHUT OFF. EVERYTHING WENT BLACK, AND I COULDN'T DEPRESS BRAKES, OR TURN THE STEERING WHEEL TO MOVE TO THE SHOULDER. WITHIN 20 SEC THE CAR STARTED BACK UP AND WENT INTO LIMP MODE AND I WAS ABLE TO MAKE IT TO A GAS STATION. CHECK ENGINE LIGHT, TRA…
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2013 CHEVY TRAVERSE W/ 126K MILES: WHILE DRIVING 65MPH ON THE FREEWAY THE ENTIRE CAR SHUT OFF. EVERYTHING WENT BLACK, AND I COULDN'T DEPRESS BRAKES, OR TURN THE STEERING WHEEL TO MOVE TO THE SHOULDER. WITHIN 20 SEC THE CAR STARTED BACK UP AND WENT INTO LIMP MODE AND I WAS ABLE TO MAKE IT TO A GAS STATION. CHECK ENGINE LIGHT, TRACTION CONTROL OFF, PARK ASSIST OFF, ENGINE POWER REDUCED AND SERVICE STABILITRAK ALL CAME ON. WHEN I DISCONNECTED THE BATTERY, OR PULLED FUSES TO RESET ECM, THE CAR WOULD START JUST FINE. THOUGH IT WOULD HAPPEN AGAIN WITHIN ANOTHER 20 MILE OR SOMETIMES IT WOULD BE A DAY OR TWO, BUT WOULD REPLICATE THE PROBLEM. I WAS TOLD BY TWO CHEVY DEALERSHIPS THAT THERE WAS NOTHING WRONG, BUT APPARENTLY THER IS SOMETHING WRONG AND IT NEEDS TO BE RECALLED AND ADDRESS BEFORE DEATHS OCCUR BECAUSE OF THE ISSUE. THERE ARE MANY POSTS AND FORUMS ABOUT THIS SITUATION FROM OTHER TRAVERSE OWNERS OF THE SAME YEAR.
NHTSA ODI #11187401
60,000 miles · Feb 20, 2019
Electrical SystemElectronic Stability Control (esc)
#1 = TRAVELING ON HIGHWAY APPROX. 65 CAR SHUT DOWN NO POWER , COASTED TO SIDE OF HIGHWAY , RESTARTED 10 MIN. LATER. #2 = SHUT OFF CAR IN DRIVEWAY IT KEPT RUNNING. #3 = ALL WARNING LIGHT CAME ON AND RADIO WOULDN'T WORK. AFRAID TO PUT GRAND KIDS IN CAR.
NHTSA ODI #11181314
87,560 miles · Feb 17, 2019
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
THE ENGINE LOSES POWER AS YOU DRIVE A NORMAL SPEED IT JUST STOPS IT FLASHES ENGINE POWER IS REDUCED , SERVICE TRACTION CONTROL, SERVICE STABILTRAK. I DON'T KNOW WHAT IT MEAN BUT WHEN YOU GET IT TO THE DEALER THESE CODES DON'T COME UP THEY CAN'T FIND THESE THINGS WRONG. IN THE MEAN TIME I'VE BEEN NEARLY REAR ENDED ON THE HIGHWAY…
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THE ENGINE LOSES POWER AS YOU DRIVE A NORMAL SPEED IT JUST STOPS IT FLASHES ENGINE POWER IS REDUCED , SERVICE TRACTION CONTROL, SERVICE STABILTRAK. I DON'T KNOW WHAT IT MEAN BUT WHEN YOU GET IT TO THE DEALER THESE CODES DON'T COME UP THEY CAN'T FIND THESE THINGS WRONG. IN THE MEAN TIME I'VE BEEN NEARLY REAR ENDED ON THE HIGHWAY CAUSES MY CAR JUST STOPS AND I HAVE TO BE TOWED CAUSE SOMETIMES SHE STARTS AGAIN SOMETIMES SHE DON'T. I'M AFRAID TO DRIVE IT BECAUSE I DON'T KNOW WHAT TO EXPECT THAT'S MY TRANSPORTATION TO AND FROM THE DOCTOR BEING DISABLED. PLEASE LOOK INTO THIS I'M SURE I'M NOT THE FIRST COMPLAINT. CHEVY NEEDS TO RECALL BEFORE SOMEONE DIES BECAUSE YOU'RE TRAVELING AT A SPEED OF 50-55 MILES PER HOUR AND YOUR CAR JUST STOP THE CARS BEHIND YOU WILL REAR END YOU AND END UP IN YOUR BACK SEAT GAS TANK EXPLODES. YOUR FAMILY IN THE CAR. I HOPE YOU ALL SEE THE PICTURE. THIS HAPPENED 4 TIMES ON THE HIGHWAY AND A FEW TIMES ON THE LOCAL STREETS.
NHTSA ODI #11180687
120,000 miles · Feb 7, 2019
Electrical SystemElectronic Stability Control (esc)Power Train
2013 CHEVY TRAVERSE W/ 120K MILES: WHILE DRIVING 75MPH ON THE FREEWAY THE ENTIRE CAR SHUT OFF. EVERYTHING WENT BLACK, AND I COULDN'T DEPRESS BRAKES, OR TURN THE STEERING WHEEL TO MOVE TO THE SHOULDER. I PANICKED AS I WAS IN THE MIDDLE OF THE DESERT WITH MY 5 YEAR OLD. UNACCEPTABLE! WITHIN MINUTES THE CAR CAME BACK AND WENT INTO…
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2013 CHEVY TRAVERSE W/ 120K MILES: WHILE DRIVING 75MPH ON THE FREEWAY THE ENTIRE CAR SHUT OFF. EVERYTHING WENT BLACK, AND I COULDN'T DEPRESS BRAKES, OR TURN THE STEERING WHEEL TO MOVE TO THE SHOULDER. I PANICKED AS I WAS IN THE MIDDLE OF THE DESERT WITH MY 5 YEAR OLD. UNACCEPTABLE! WITHIN MINUTES THE CAR CAME BACK AND WENT INTO LIMP MODE AND I WAS ABLE TO MAKE IT TO A GAS STATION. CHECK ENGINE LIGHT, TRACTION CONTROL SERVICE, PARK ASSIST OFF, AND STABILITY CONTROL SERVICE ALL CAME ON. PULLED CODES AND THEY WERE ALL TRANSMISSION CONTROL MODULE CODES. WHEN I DISCONNECTED THE BATTERY, THE CAR WOULD START JUST FINE BUT WOULD REPLICATE THE PROBLEM IF I DRIVE IT BEYOND A MILE. WAS TOLD THE TRANNY NEEDED TO BE REPLACED ($3000). I HAD MY UNCLE, A 25+YEAR EXPERIENCED MECHANIC, LOOK AT IT AND SAID THE TRANNY WAS FINE AND BELIEVES IT IS ELECTRICAL AND ONE OF THE CONTROL MODULES MUST NOT BE COMMUNICATING PROPERLY. HIS EXACT WORDS WERE 'THIS CAR IS POSSESSED, IT IS DOING THE WEIRDEST STUFF'. IT CAN'T BE THE TRANNY BECAUSE IF IT WERE IT WOULDN'T JUST COME BACK TO LIFE ON ITS OWN WITHOUT REPAIR. THERE ARE A PLETHORA OF COMPLAINTS ONLINE CONCERNING THIS EXACT SAME ISSUE, YET NO RECALL OR INVESTIGATION WHATSOEVER. WE REPLACED THE ALTERNATOR TWICE IN 4 MONTHS AS WELL DUE TO FAILURE. VOLTAGE GAUGE IS CONSTANTLY JUMPING FROM 12V TO 16V. THE REAR CONTROLS TO THE A/C DIALS ARE EXTREMELY HOT TO THE TOUCH AS WELL. IT'S VERY STRANGE. EVERY MECHANIC FRIEND THAT HAS WORKED ON IT SAYS 'GET RID OF IT BECAUSE THEY'RE THE WORST CARS' AND THEY SEE NOTHING BUT PROBLEMS. CONVENIENTLY, IT HAPPENS JUST OUTSIDE OF THE WARRANTY PERIOD. UNFORTUNATELY WE STILL OWE 15K ON IT. SHAME ON GM FOR IGNORING THESE MAJOR ISSUES FOR THE SAKE OF DOING MAJOR REPAIRS ON SO MANY AFFECTED VEHICLES.
NHTSA ODI #11175114
83,323 miles · Jan 24, 2019
Electrical SystemElectronic Stability Control (esc)
TAKATA RECALL, IT CUTS OFF WHILE I WAS DRIVING TWICE , IT SHUTS OFF WITH OUT ANY NOTICE.
NHTSA ODI #11171969
94,548 miles · Jan 4, 2019
Electrical SystemEngine
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WENT INTO A LOWER POWER MODE AND DECELERATED TO A VERY SLOW SPEED. SONS CHEVROLET (3615 MANCHESTER EXPY, COLUMBUS, GA 31909, (706) 322-8888) DIAGNOSED THAT THE CHASSIS ELECTRONIC MODULE MAY BE FAULTY AND REPLACED THE FUSE BLOCK. THE MANUFACTURER …
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TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WENT INTO A LOWER POWER MODE AND DECELERATED TO A VERY SLOW SPEED. SONS CHEVROLET (3615 MANCHESTER EXPY, COLUMBUS, GA 31909, (706) 322-8888) DIAGNOSED THAT THE CHASSIS ELECTRONIC MODULE MAY BE FAULTY AND REPLACED THE FUSE BLOCK. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND SUGGESTED THE CONTACT FILE A COMPLAINT WITH NHTSA. THE VEHICLE EXPERIENCED SYMPTOMS SIMILAR TO THOSE LISTED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 94,548.
NHTSA ODI #11165826
65,000 miles · Dec 21, 2018
Air BagsElectrical System
AIR BAG WARNING LIGHT WAS RECALLED AND WAS SUPPOSED TO BE FIXED. HOWEVER, IT BEGAN GOING ON AND OFF AGAIN AND WAS FIXED IN JUNE OF 2017 AT CHEVY DEALERSHIP. HOWEVER, IT IS AGAIN TURNING OFF AND ON AGAIN. NO ACCIDENTS HAVE OCCURRED BUT I AM AFRAID IF THERE IS ONE THAT THE AIR BAGS WILL NOT DEPLOY.
NHTSA ODI #11162931
90,000 miles · Jun 25, 2018
Electrical SystemElectronic Stability Control (esc)Power TrainFire
DRIVING ON THE HIGHWAY. THE HEADLIGHT BULB BURNT WHILE DRIVING ON THE HIGHWAY. THIS COULD HAVE BEEN MORE SERIOUS THEN IT WAS IF I WOULD NOT HAVE BEEN WARNED BY A PASSING MOTORIST.
NHTSA ODI #11103812
Official recalls
4Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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