NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
53 reportsClear category filter200 miles · Jul 1, 2020
Electrical SystemExterior Lighting
GOING DOWN THE INTERSTATE AT NIGHT, AND ALL OF SUDDEN MY LIGHTS AND RADIO WENT COMPLETELY OUT AND THEN BACK ON. THE ALTERNATOR DROP PAST THE 14 V. WE HAVE HAD THE BATTERY AND THE ALTERNATOR CHECK AND THEY ARE SHOWING WORKING IN GOOD CONDITION. SOMETIMES THE ALTERNATOR WILL DROP DOWN BELOW THE 14 V, AND SOMETIMES IS STAYS ABO…
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GOING DOWN THE INTERSTATE AT NIGHT, AND ALL OF SUDDEN MY LIGHTS AND RADIO WENT COMPLETELY OUT AND THEN BACK ON. THE ALTERNATOR DROP PAST THE 14 V. WE HAVE HAD THE BATTERY AND THE ALTERNATOR CHECK AND THEY ARE SHOWING WORKING IN GOOD CONDITION. SOMETIMES THE ALTERNATOR WILL DROP DOWN BELOW THE 14 V, AND SOMETIMES IS STAYS ABOVE THE 14 V.
NHTSA ODI #11332004
105,000 miles · Jun 30, 2020
Electrical SystemElectronic Stability Control (esc)
WHILE DRIVING THE VEHICLE WILL GO INTO REDUCED POWER, TURN OFF TRACTION CONTROL, TURN OFF STABILITY CONTROL. IT HAS ALSO TURNED OFF WHILE DRIVING. I LOOKED ONLINE AND SEE THIS HAS BEEN AN ISSUE FOR VEHICLES FROM 2009-2015, WITH NO KNOWN FOR SURE FIXES. THIS IS OBVIOUSLY A DANGEROUS SITUATION TO BE IN IF YOUR VEHICLE STALLS ON TH…
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WHILE DRIVING THE VEHICLE WILL GO INTO REDUCED POWER, TURN OFF TRACTION CONTROL, TURN OFF STABILITY CONTROL. IT HAS ALSO TURNED OFF WHILE DRIVING. I LOOKED ONLINE AND SEE THIS HAS BEEN AN ISSUE FOR VEHICLES FROM 2009-2015, WITH NO KNOWN FOR SURE FIXES. THIS IS OBVIOUSLY A DANGEROUS SITUATION TO BE IN IF YOUR VEHICLE STALLS ON THE HIGHWAY AT HIGH SPEEDS. I DONT HAVE MONEY TO KEEP FIXING THINGS THAT MAY OR MAY NOT BE THE PROBLEM.
NHTSA ODI #11331678
106,000 miles · Mar 18, 2020
Electrical SystemElectronic Stability Control (esc)Engine
IN THE PAST FEW MONTHS MY 2013 CHEV TRAVERSE HAS HAD THE REDUCED ENGINE POWER PROBLEM EXPERIENCED BY THOUSANDS OF OTHER OWNERS. IT HAS HAPPENED GOING 70 MPH ON THE HIGHWAY AND 30 MPH ON CITY STREETS. USUALLY I PULL OVER TO THE SIDE OF THE ROAD. TURN OFF THE ENGINE FOR A MINUTE THEN THE CAR WILL START AND OPERATE AS NORMAL FOR A …
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IN THE PAST FEW MONTHS MY 2013 CHEV TRAVERSE HAS HAD THE REDUCED ENGINE POWER PROBLEM EXPERIENCED BY THOUSANDS OF OTHER OWNERS. IT HAS HAPPENED GOING 70 MPH ON THE HIGHWAY AND 30 MPH ON CITY STREETS. USUALLY I PULL OVER TO THE SIDE OF THE ROAD. TURN OFF THE ENGINE FOR A MINUTE THEN THE CAR WILL START AND OPERATE AS NORMAL FOR A FEW DAYS OR A FEW WEEKS. IN THE PAST MONTH I HAVE BEEN IN FEAR FOR MY LIFE. I WAS DRIVING 70 MPH ON THE HIGHWAY AND MY ENGINE TOTALLY SHUT DOWN. I HAD TO AVOID A TRACTOR TRAILER IN THE RIGHT LANE AND COAST OVER TO THE SIDE OF THE ROAD WITH NO POWER STEERING. THE CAR WOULD NOT RESTART. I HAD THE CAR TOWED TO MY MECHANIC. AFTER THE CAR SAT IDLE FOR A DAY IT STARTED UP. CODES WERE CLEARED AND IT RAN NORMALLY AGAIN FOR WEEKS. LAST WEEK WHILE TRAVELING AT 35 MPH ON A CITY STREET THE ENGINE SHUT OFF. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD WITH NO POWER STEERING, BUT STILL IMPACTING THE FLOW OF TRAFFIC. A LOCAL POLICE OFFICER HELPED ME PUSH THE CAR FURTHER OFF THE ROAD ONTO THE SIDEWALK. IT WOULD NOT RESTART. I HAD IT TOWED TO MY MECHANIC. 24 HOURS LATER THE CAR STARTED OK. CODES WERE CLEARED AND IT ONCE AGAIN COULD OPERATE NORMALLY. MY MECHANIC CONSULTED TO A GM MECHANIC AND THEY AGREED THE PROBLEM IS THE IGNITION SWITCH. MY TRAVERSE HAS NOT HAD A RECALL FOR IGNITION SWITCH REPLACEMENT. I AM AWARE THAT GM IGNITION SWITCH PROBLEMS HAVE KILLED OVER (100) GM VEHICLE OWNERS. MILLIONS OF GM CARS HAVE BEEN RECALLED AND THIS PROBLEM HAS BEEN FIXED BY REPLACING THE IGNITION SWITCH, IGNITION LOCK CYLINDER AND IGNITION KEY. MANY MORE GM VEHICLES LIKE MY 2013 CHEV TRAVERSE SHOULD BE RECALLED AND FIXED OR MORE PEOPLE WILL DIE. IN FACT MY GUESS IS HUNDREDS OF ADDITIONAL DRIVERS AND PASSENGERS HAVE DIED AND THE PROBLEM IGNITION SWITCH WAS NOT BLAMED FOR THESE ADDITIONAL DEATHS.
NHTSA ODI #11318566
111,000 miles · Feb 7, 2020
Electrical SystemElectronic Stability Control (esc)Engine
WHILE DRIVING, MY CHECK ENGINE LIGHT CAME ON. ALSO TRACTION LIGHT CAME ON, LOSS OF POWER CAME ON, AND STABILITY TRACTION TURNED OFF. MY SPEED REDUCED FROM 40 TO 25. I SHUT THE CAR OFF AND NOW ONLY THE CHECK ENGINE LIGHT IS ON.
NHTSA ODI #11307702
111,680 miles · Sep 9, 2019
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
I WAS DRIVING ON THE HIGHWAY AND ALL OF MY DASH GAUGES STARTED TO FLUCTUATE, MY TRACTION CONTROL LIGHT CAME ON, I STARTED TO LOOSE SPEED WHEN I PRESSED ON THE ACCELERATOR, WHEN I FINALLY MADE IT HOME MY BACK UP CAMERA WOULD NOT COME ON AND I HEARD CLICKING COMING FROM THE FUSE BOX.
NHTSA ODI #11254114
64,000 miles · Aug 14, 2019
Electrical SystemEngine
AFTER DRIVING USING THE A/C DURING RAIN (LIGHT TO MEDIUM DOWNFALL) WHEN VEHICLE WAS IN PARK AND THE KEY WOULD NOT MOVE TO TURN THE VEHICLE GINSENG OFF. TURNING THE KEY WAS WAS REPEATED MULTIPLE TIMES WITH NO SUCCESS. TO TURN OFF ENGINE THE POSITIVE CABLE HAD TO BE REMOVED FROM THE VEHICLE. ONCE THIS WAS DONE ALL FUSES WHERE CHEC…
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AFTER DRIVING USING THE A/C DURING RAIN (LIGHT TO MEDIUM DOWNFALL) WHEN VEHICLE WAS IN PARK AND THE KEY WOULD NOT MOVE TO TURN THE VEHICLE GINSENG OFF. TURNING THE KEY WAS WAS REPEATED MULTIPLE TIMES WITH NO SUCCESS. TO TURN OFF ENGINE THE POSITIVE CABLE HAD TO BE REMOVED FROM THE VEHICLE. ONCE THIS WAS DONE ALL FUSES WHERE CHECKED TO ENSURE NONE WHERE DAMAGED OR SHORTING. THIS IS WHEN IT WAS REALIZED THAT THE A/C VENTS WHERE LOCATED JUST ABOVE THE MAIN FUSE BOX AND THE CONDENSATION FLOODED THE BOX WITH WATER CAUSING THE IGNITION SAFETY CIRCUITS TO SHORT AND NOT ALLOW THE VEHICLE TO TURN OFF.THIS WAS ALSO MADE CLEAR ONLINE WHEN DOING A SEARCH TO TRY TO SHUT THE VEHICLE DOWN WITH OUT DAMAGING IT. THIS OCCURRED THREE TIMES AND THE MANUFACTURER DOES NOT HAVE A SOLUTION BUT STATED THEY ARE AWARE OF THE ISSUE. THIS IS A CONCERN DUE TO THE TURNING OFF OF THE KEY BUT THE ENGINE IS STILL ON AND THE DRIVE SELECTOR CAN STILL BE MOVED INTO GEAR. THIS COULD ALSO CAUSE SHORTS TO ANY OF THE COMPONENTS IN THE MAIN FUSE PANEL OR ELECTRICAL SYSTEMS.
NHTSA ODI #11243969
110,000 miles · Jul 9, 2019
Electrical SystemFuel/propulsion SystemUnknown Or Other
MY VEHICLE IS AILLING UP AND DOWN. ITS USE EXCESSIVE GAS AND WHEN IT AIL UP AND DOWN THE LIGHTS GET DEM AND BACK TO NORMAL. IT STALLS IF I STAY IN PARK A PERIOD OF TIME AND EVEN WHEN IM WAITING IN THE DRIVE THROUGH FOR FOOD. THE AMPLIFIER JUST COMPLETELY STOP WORKING FOR SOME REASON. I THINK IT'S AN ELECTRICAL REASON OR THE ECM …
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MY VEHICLE IS AILLING UP AND DOWN. ITS USE EXCESSIVE GAS AND WHEN IT AIL UP AND DOWN THE LIGHTS GET DEM AND BACK TO NORMAL. IT STALLS IF I STAY IN PARK A PERIOD OF TIME AND EVEN WHEN IM WAITING IN THE DRIVE THROUGH FOR FOOD. THE AMPLIFIER JUST COMPLETELY STOP WORKING FOR SOME REASON. I THINK IT'S AN ELECTRICAL REASON OR THE ECM FUEL GAGE NEED TO BE RESET. I KNOW THIS HAS BEEN ON RECALL WITH OTHER VIHICLES LIKE MINE.
NHTSA ODI #11230590
116,900 miles · Jun 17, 2019
Electrical SystemElectronic Stability Control (esc)Engine
OUR TRAVERSE HAS HAD THIS PROBLEM MAINLY ON THE HIGHWAY BUT IT HAS ALSO HAPPENED ON OUR GRAVEL ROAD GOING 30 MPH. THE TRAVERSE WILL ALL OF A SUDDEN DISPLAY "ENGINE POWER IS REDUCED, IT WILL SAY SERVICE TRACTION CONTROL, SERVICE STABILITRAK, TRACTION CONTROL OFF." DURING ONE OF THE TIMES, IT HAPPENED THE STEERING COLUMN ALSO LOCK…
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OUR TRAVERSE HAS HAD THIS PROBLEM MAINLY ON THE HIGHWAY BUT IT HAS ALSO HAPPENED ON OUR GRAVEL ROAD GOING 30 MPH. THE TRAVERSE WILL ALL OF A SUDDEN DISPLAY "ENGINE POWER IS REDUCED, IT WILL SAY SERVICE TRACTION CONTROL, SERVICE STABILITRAK, TRACTION CONTROL OFF." DURING ONE OF THE TIMES, IT HAPPENED THE STEERING COLUMN ALSO LOCKED UP. THE ENGINE SHAKES ENOUGH THAT IT MAKES THE MUFFLER SHAKE WHEN THIS HAPPENS. THE DEALERSHIP CLAIMED THEY FOUND A MEMO FROM GM ON HOW TO SOLVE THE PROBLEM. WE JUST SPENT $690 TO GET A NEW FUSE BLOCK AND TERMINAL INSTALLED. SUPPOSEDLY THERE HAD BEEN WATER DAMAGE/CORROSION. OUR TRAVERSE HAS NEVER BEEN SUBMERGED IN WATER. THIS PROBLEM IS VERY DANGEROUS AND CHEVROLET NEEDS TO BE HELD RESPONSIBLE. HAVING OUR VEHICLE ALL OF A SUDDEN REDUCE POWER HAS LEAD TO SEVERAL ALMOST ACCIDENTS, ESPECIALLY WHEN THE STEERING ALSO LOCKED. THIS PROBLEM IS VERY SIMILAR TO A PROBLEM DESCRIBED IN RECALL 14515 WHICH DID INCLUDE 2009-2014 TRAVERSES. ACCORDING TO CHEVROLET MY VIN IS NOT PART OF THAT RECALL. I THINK THIS ISSUE IS SIMILAR TO THE RECALL BUT DIFFERENT.
NHTSA ODI #11220784
124,000 miles · Jun 14, 2019
Electrical SystemElectronic Stability Control (esc)Engine
SINCE BUYING THIS CAR IN 2017 IT'S BEEN NOTHING BUT ISSUES. I HAVE A 2013 CHEVY TRAVERSE. WHILE DRIVING OFTEN AT HIGHWAY SPEEDS THE CAR WILL LOSE ENGINE POWER AND THE TRACTION CONTROL SHUTS OFF AND THE CAR STARTS SHAKING. I THEN PULL OVER AND WAIT A FEW MINS AND IT STARTS BACK UP. BEEN TAKEN TO DEALERSHIP SEVERAL TIMES TO BE TOL…
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SINCE BUYING THIS CAR IN 2017 IT'S BEEN NOTHING BUT ISSUES. I HAVE A 2013 CHEVY TRAVERSE. WHILE DRIVING OFTEN AT HIGHWAY SPEEDS THE CAR WILL LOSE ENGINE POWER AND THE TRACTION CONTROL SHUTS OFF AND THE CAR STARTS SHAKING. I THEN PULL OVER AND WAIT A FEW MINS AND IT STARTS BACK UP. BEEN TAKEN TO DEALERSHIP SEVERAL TIMES TO BE TOLD IT MIGHT BE THE FUSE BOX BUT IT'S NOT COVERED UNDER WARRANTY SO ITS GONNA COST $600. ALL OVER THE CAR SITES ONLINE PEOPLE REPORTING THIS SAME PROBLEM WITH FUSE BOXES FROM 2009-2014 TRAVERSE. WHY HAS THIS NOT BEEN RECALLED????? I HAVE 3 SMALL KIDS AND I AM TERRIFIED TO PUT THEM IN THE CAR AND IT'S NOT WORTH IT FINANCIALLY TO TRADE IT NOR AN OPTION AT THIS POINT. THIS HAPPENS AT RANDOM. TODAY IT WOULDN'T START BACK UP AND HAD TO BE TOWED. WAS DOING 70MPH ON MY WAY TO WORK IN RUSH HOUR TRAFFIC!!!!
NHTSA ODI #11220131
77,008 miles · Jun 7, 2019
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
I WAS AT A STOP GETTING ON FREEWAY WITH HEAVY TRAFFIC WENT TO PUSH GAS PEDAL VEHICLE IMMEDIATELY STARTED SHAKING AND CHECK ENGINE LIGHT WENT ON AND WARNINGS SAYING "SERVICE STABILITRAK" "ENGINE POWER DECREASED" " TRACTION CONTROL OFF" IT ONLY LET ME GO UP TO 20 MILES AS HOUR AS IT WAS STILL SHAKING I PULLED OVER AND TURNED IT OF…
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I WAS AT A STOP GETTING ON FREEWAY WITH HEAVY TRAFFIC WENT TO PUSH GAS PEDAL VEHICLE IMMEDIATELY STARTED SHAKING AND CHECK ENGINE LIGHT WENT ON AND WARNINGS SAYING "SERVICE STABILITRAK" "ENGINE POWER DECREASED" " TRACTION CONTROL OFF" IT ONLY LET ME GO UP TO 20 MILES AS HOUR AS IT WAS STILL SHAKING I PULLED OVER AND TURNED IT OFF. THE WARNINGS WEREN'T COMING UP NO MORE AND VEHICLE DRIVED NORMAL BUT CHECK ENGINE LIGHT STAYED ON.
NHTSA ODI #11218418
Official recalls
4Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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