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2012 Chevrolet Traverse

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Chevrolet Traverse do not stand out strongly from the model-year median of 302.

About this comparison →

When problems were reported

Mileage at the reported incident

285 reports with mileage · 69 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 115 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports2 fire reports10 injury reports

What owners actually said

354 reports
175,000 miles · Nov 15, 2018
StructureInjury

LIFTGATE CLOSED ON ITS OWN AFTER OPENING ONLY THREE QUARTER'S THE WAY

NHTSA ODI #11151682

136,184 miles · Nov 14, 2018
Service Brakes

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 20 MPH, THE CONTACT WAS UNABLE TO BRING THE VEHICLE TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO VALLEY AUTO CENTER (43555 SIERRA HWY, LANCASTER, CA 93534, (661) 951-1…

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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 20 MPH, THE CONTACT WAS UNABLE TO BRING THE VEHICLE TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO VALLEY AUTO CENTER (43555 SIERRA HWY, LANCASTER, CA 93534, (661) 951-1100) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT HAVE A WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,184.

NHTSA ODI #11151573

180,000 miles · Nov 10, 2018
Electrical SystemEngineSuspension

THE SERVICE TRACTION CONTROL LIGHT COMES ON AND THEN IT WILL GIVE YOU A MISFIRE IN ONE OF THE CYLINDERS. ALSO THE VEHICLE APPEARS TO ALMOST SHUT DOWN. THE BRAKING SYSTEM ON THE CAR ALSO FEELS FUNNY. MY MECHANIC HAS CHECKED EVERYTHING AND CANT FIND ANYTHING WRONG. THE STUFF THAT I DESCRIBE BEFORE IS THE LATEST THINGS TO OCCU…

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THE SERVICE TRACTION CONTROL LIGHT COMES ON AND THEN IT WILL GIVE YOU A MISFIRE IN ONE OF THE CYLINDERS. ALSO THE VEHICLE APPEARS TO ALMOST SHUT DOWN. THE BRAKING SYSTEM ON THE CAR ALSO FEELS FUNNY. MY MECHANIC HAS CHECKED EVERYTHING AND CANT FIND ANYTHING WRONG. THE STUFF THAT I DESCRIBE BEFORE IS THE LATEST THINGS TO OCCUR.. I HAVE COMPLAINED FOR A LONG TIME NOW ABOUT THE ILLEGAL TRACKING OF THIS VEHICLE AND ALL OF MY VEHICLES. I HAVE MADE COMPLAINTS TO THE DEPARTMENT OF JUSTICE, THE MEDIA AND TO THE INTERNAL AFFAIRS HERE WHERE I LIVE IN GWINNETT COUNTY GEORGIA. THIS ILLEGAL TRACKING IS BEING DONE FOR THE PURPOSE OF GANG STALKING.....THE TRACKING INFORMATION ON THIS VEHICLE AND ALL MY OTHER VEHICLES HAS BEEN SHARED WITH A LARGE NUMBER OF PEOPLE.

NHTSA ODI #11150709

115,084 miles · Nov 6, 2018
Engine

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 70 MPH, THE ENGINE SEIZED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE OFF RAMP OF THE HIGHWAY INTO A PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO CLASSIC CHEVROLE…

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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 70 MPH, THE ENGINE SEIZED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE OFF RAMP OF THE HIGHWAY INTO A PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO CLASSIC CHEVROLET CADILLAC (3855 EASTEX FWY, BEAUMONT, TX 77706, (409) 892-5050) WHERE IT WAS ALSO DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED AND METAL SHAVINGS WERE FOUND IN THE OIL. THE CONTACT STATED THAT CHEVROLET ISSUED A REPORT THAT ENGINES IN THE VEHICLES MAY EXPERIENCE METAL SHAVINGS, WHICH COULD CAUSE ENGINE FAILURE. ON TWO OCCASIONS, THE CONTACT POINTED OUT KNOCKING NOISES TO THE DEALER WHEN SHE BROUGHT THE VEHICLE IN FOR OIL CHANGES. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 115,084.

NHTSA ODI #11149754

120,000 miles · Oct 29, 2018
Electronic Stability Control (esc)Vehicle Speed Control

WAS DRIVING TO WORK ON I-95 NORTH IN RUSH HOUR TRAFFIC AND ALL OF A SUDDEN HEAR DING DING DING THEN LOOSE POWER AND CAR GOES INTO LIMP MODE. SERVICE TRACTION CONTROL LIGHT COMES ON IN DASH. VEHICLES BEHIND ME ALMOST RAN INTO ME AS MY CAR SLOWED FOR NO REASON AND NO BRAKE LIGHTS. IT WAS VERY DIFFICULT AND SCARY TO MANEUVER TO THE…

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WAS DRIVING TO WORK ON I-95 NORTH IN RUSH HOUR TRAFFIC AND ALL OF A SUDDEN HEAR DING DING DING THEN LOOSE POWER AND CAR GOES INTO LIMP MODE. SERVICE TRACTION CONTROL LIGHT COMES ON IN DASH. VEHICLES BEHIND ME ALMOST RAN INTO ME AS MY CAR SLOWED FOR NO REASON AND NO BRAKE LIGHTS. IT WAS VERY DIFFICULT AND SCARY TO MANEUVER TO THE SIDE OF THE ROAD. MANY ANGRY MOTORISTS HONKING AND DISPLAYING RUDE GESTURES AS I GOT TO THE SIDE OF THE ROAD. HAD VEHICLE TOWED AND TOLD WAS A SENSOR THAT CAUSED IT. NOW 3 LATER SAME THING DRIVING HOME FROM CHEERLEADING PRACTICE WITH 3 YOUNG CHILDREN IN CAR. I HAVE READ MANY CASES OF SAME THING WITH THIS TYPE CAR ON CHEVY TRAVERSE FORUMS.

NHTSA ODI #11143598

156,000 miles · Oct 27, 2018
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train

MY FUEL LIGHT CAME ON SO I WENT TO THE NEAREST STATION TO FILL UP. I ALWAYS TURN MY CAR OFF WHILE PUMPING. WHEN I WENT TO START THE CAR AFTERWARDS, IT ACTED LIKE IT DIDN'T WANT TO START. I PROCEEDED TO LEAVE THE STATION. AS I GOT ON THE ROAD MY LIGHTS STARTED COMING ON WARNING ME THAT THE TRACTION CONTROL IS OFF, THAT THE STABIL…

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MY FUEL LIGHT CAME ON SO I WENT TO THE NEAREST STATION TO FILL UP. I ALWAYS TURN MY CAR OFF WHILE PUMPING. WHEN I WENT TO START THE CAR AFTERWARDS, IT ACTED LIKE IT DIDN'T WANT TO START. I PROCEEDED TO LEAVE THE STATION. AS I GOT ON THE ROAD MY LIGHTS STARTED COMING ON WARNING ME THAT THE TRACTION CONTROL IS OFF, THAT THE STABILITY SOMETHING NEEDS SERVICED, THEN SOMETHING ABOUT POWER REDUCED. I QUICKLY WENT FROM 45 MPH TO LESS THAN 20 ON A FLAT ROAD. SCARED ME BC I HAD MY FAMILY IN MY CAR AND ON A ONE LANE ROAD TRYING TO GET TO THE SIDE SO OTHERS COULD PASS ME.

NHTSA ODI #11143421

115,000 miles · Oct 22, 2018
Electronic Stability Control (esc)Power TrainVehicle Speed Control

WHILE DRIVING ON A ON A BUSY STREET VEHICLE- APPROX 30MPH - UNEXPECTEDLY AND WITHOUT WARNING THIS VEHICLE SUDDENLY DECELERATED / DOWNSHIFTED TO A CRAWL. WE NEARLY LOST CONTROL OF THE CAR AND NARROWLY AVOIDED SEVERAL CLOSE CALLS OF PEOPLE BEHIND US. THANKFULLY WE WERE NOT ON THE HIGHWAY AS OTHERS HAVE DESCRIBED. ALSO, DOOR LOCKS…

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WHILE DRIVING ON A ON A BUSY STREET VEHICLE- APPROX 30MPH - UNEXPECTEDLY AND WITHOUT WARNING THIS VEHICLE SUDDENLY DECELERATED / DOWNSHIFTED TO A CRAWL. WE NEARLY LOST CONTROL OF THE CAR AND NARROWLY AVOIDED SEVERAL CLOSE CALLS OF PEOPLE BEHIND US. THANKFULLY WE WERE NOT ON THE HIGHWAY AS OTHERS HAVE DESCRIBED. ALSO, DOOR LOCKS BEGAN LOCKING AND UNLOCKING ON THEIR OWN. ONCE WE GOT TO A SAFE SPOT MESSAGES ON THE DISPLAY BEGAN FLASHING, SERVICE STABILTRAK; SERVICE TRACTION CONTROL; PARK ASSIST OFF; TRACTION CONTROL ON; TRACTION CONTROL OFF. TOWED THIS CAR TO THE DEALER FOR AN EXORCISM SINCE IT WAS NO LONGER DRIVEABLE. FIRST THING THEY DID WAS REPLACE THE BATTERY. AS THEY TELL IT A BAD / FUNKY BATTERY MIGHT CAUSE BAD THINGS TO THE ELECTRONIC TRANSMISSION MODULE. $400 LATER ISSUES PERSIST. NOW I AM TOLD I NEED TO REPLACE THE TRANSMISSION OUTRIGHT - $5500. THIS JUST CAN'T BE RIGHT. THIS IS BARELY 6 YEAR OLD VEHICLE WITH JUST OVER $115K. SERVICED REGULARLY / WITHOUT FAIL. SHAME ON YOU CHEVROLET. I'M BETTING NO CHEV EXEC, DEALER OR MECHANIC WOULD EVER TRUST THIS CAR FOR THEIR FAMILY VEHICLE

NHTSA ODI #11141931

3 miles · Oct 22, 2018
Electronic Stability Control (esc)EngineSteering

I WAS DRIVING ON A FLAT ROAD IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE TRACTION CONTROL LIGHT CAME ON, SHORTLY AFTER THE CHECK ENGINE LIGHT CAME ON, AND STEERING WHEEL TIGHTENED. I PULLED OVER, SHUT THE CAR OFF, WAITED A FEW MINUTES AND THEN RESTARTED. NO LIGHTS. WHEN I BRAKE CAR, SEEMS TO TAKE LONGER AND THEN JERKS TO ENGAGE BRAK…

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I WAS DRIVING ON A FLAT ROAD IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE TRACTION CONTROL LIGHT CAME ON, SHORTLY AFTER THE CHECK ENGINE LIGHT CAME ON, AND STEERING WHEEL TIGHTENED. I PULLED OVER, SHUT THE CAR OFF, WAITED A FEW MINUTES AND THEN RESTARTED. NO LIGHTS. WHEN I BRAKE CAR, SEEMS TO TAKE LONGER AND THEN JERKS TO ENGAGE BRAKES. SHOP RAN CODES AND NOTHING CAME BACK.

NHTSA ODI #11141737

55,439 miles · Oct 14, 2018
EnginePower Train

WHEN ACCELERATING FROM A STOP, THE CAR INITIALLY DID NOT HAVE ANY POWER AND SHOOK A LOT THEN EVENTUALLY CAUGHT UP AND DROVE NORMALLY. WHEN PUTTING THE CAR IN PARK AT HOME, IT SHOOK AGAIN AND DID NOT STOP UNTIL I TURNED IT OFF.

NHTSA ODI #11140214

112,000 miles · Oct 11, 2018
Electronic Stability Control (esc)Vehicle Speed Control

PULLED OUT OF DRIVEWAY AND CHECK ENGINE STARTED FLASHING THEN THE TRACTION CONTROL SAID IT WAS OFF AND THE STABILIZATION TRAK SERVICE THE POWER OF THE VECHICAL WENT DOWN AND STARTED SHAKING. I PULLED OVER AND TURNED THE CAR OFF WAITED 15 MINUTES AND TRIED TO START IT IT HESITATED AND WAS DEALING ROUGH.. STABILIZER CONTROL ON …

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PULLED OUT OF DRIVEWAY AND CHECK ENGINE STARTED FLASHING THEN THE TRACTION CONTROL SAID IT WAS OFF AND THE STABILIZATION TRAK SERVICE THE POWER OF THE VECHICAL WENT DOWN AND STARTED SHAKING. I PULLED OVER AND TURNED THE CAR OFF WAITED 15 MINUTES AND TRIED TO START IT IT HESITATED AND WAS DEALING ROUGH.. STABILIZER CONTROL ON FLASHES ON THE SCREEN AND CHECK ENGINE WENT SOLID AND CAR SEEMED FINE. I'M NOW CALLING THE DEALER SHIP TO GET IT IN. BUT I READ THIS IS A COMMON PROBLEM. WHY NO RECALL? D CAR WAS SHAKING.

NHTSA ODI #11139682

Official recalls

5

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

12V151000 · Visibility:windshield Wiper/washer:linkages

Apr 9, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648