NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
37 reportsClear category filterMileage unknown · Nov 11, 2025
Electrical SystemSteeringVehicle Speed Control
It sways left to right really bad.. but when it rains or even even the car detected that it's going to rain.. as soon as the car senses it is going to rain u can't even drive it.. it like hydro plains even before it starts to officially rain.. very dangerous plus I had to replace the two back tires because they seemed like they …
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It sways left to right really bad.. but when it rains or even even the car detected that it's going to rain.. as soon as the car senses it is going to rain u can't even drive it.. it like hydro plains even before it starts to officially rain.. very dangerous plus I had to replace the two back tires because they seemed like they were being forced and drug that all u seen was wires coming out of the tread
NHTSA ODI #11698713
Mileage unknown · Sep 13, 2024
EnginePower TrainVehicle Speed Control
The air conditioning stopped working after working amazing, Traction Control Disabled light keeps coming on, The RPM's would rev up seems like it gets stuck then drops to normal. stabilitrak messages with the ABS warning light lit up, Power steering (or power control) goes limp (at the worse times pulling out in traffic) It’s o…
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The air conditioning stopped working after working amazing, Traction Control Disabled light keeps coming on, The RPM's would rev up seems like it gets stuck then drops to normal. stabilitrak messages with the ABS warning light lit up, Power steering (or power control) goes limp (at the worse times pulling out in traffic) It’s on issue after the other. Once I get one fixed another goes, then we’re back to the first one that was replaced that is now not working again. I still have a car payment so I’m without my car more than I’m driving it. I have to save up to get it fixed, and I won’t drive it until I know for sure it’s good. I was almost killed way to many times in it so to all the issues that GM knows about.
NHTSA ODI #11614537
Mileage unknown · Sep 14, 2022
EngineSteeringVehicle Speed ControlCrash
I was driving down the freeway at about 67 MPH when the message "Traction Control Disabled" came on my display & the car immediately went into "limp mode"! By some miracle I was able to muscle the car out of the slow lane, onto the shoulder as I lost my power steering once in limp mode. I waited a few minutes, car started up jus…
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I was driving down the freeway at about 67 MPH when the message "Traction Control Disabled" came on my display & the car immediately went into "limp mode"! By some miracle I was able to muscle the car out of the slow lane, onto the shoulder as I lost my power steering once in limp mode. I waited a few minutes, car started up just fine, so I shrugged it off. Fast forward 1 week later & the same thing happened to me on my way home on a curvy mountain road. The power steering was again non-existent & luckily, there was no one behind me, nor did anyone come around the corner & hit my disabled car. Once again, it started up, no problem; however, this is when the harsh forward thrust started happening, & the transmission seemed to be slipping gears. The RPM's would rev to the 6000 range & immediately fall down to 1500. I took it to the dealer & sadly paid $3,400 for a new tranny on a 5-year-old car. (No warranty, of course). I started having the same issues about 2 years later, only this time the driver was not so lucky as they were mid-curve on the mountain road. Right as the roadway came out of the bend, the car went into limp mode, power steering lost & wheels stuck in a right turn position, car went off the roadway & into a telephone pole, broke that in half due to the angle of the pole in the mountainside & down the steep embankment about 40-50 feet. All airbags deployed & driver was able to walk away (hike away) but the car was a total loss. Driver was traveling 40-45 mph. There was no indication, no warning, just from travel to nothing.
NHTSA ODI #11484533
110,000 miles · Mar 8, 2021
Electrical SystemPower TrainVehicle Speed Control
WHILE DRIVING THE VEHICLE WILL SHUDDER AND LOSE POWER, OCCASIONALLY THE VEHICLE WILL STALL ALMOST LIKE IT IS ATTEMPTING TO GRAB GEARS WHILE DOWN SHIFTING AND IT WILL CAUSE THE WHOLE VEHICLE TO SHAKE, IT HAS HAPPENED SO HARD I HAVE HAD TO EXIT THE INTERSTATE FOR WORRY OF MINE AND MY PASSENGERS SAFETY. THE VEHICLE UPON ENTERING WI…
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WHILE DRIVING THE VEHICLE WILL SHUDDER AND LOSE POWER, OCCASIONALLY THE VEHICLE WILL STALL ALMOST LIKE IT IS ATTEMPTING TO GRAB GEARS WHILE DOWN SHIFTING AND IT WILL CAUSE THE WHOLE VEHICLE TO SHAKE, IT HAS HAPPENED SO HARD I HAVE HAD TO EXIT THE INTERSTATE FOR WORRY OF MINE AND MY PASSENGERS SAFETY. THE VEHICLE UPON ENTERING WILL SLAM INTO GEAR AND WHEN DRIVING IN RURAL AREAS THE TRANSMISSION EVEN FEELS LIKE IT IS SLIPPING AND THE CAR WILL JERK BACK AND FOURTH UNTIL IT GRABS A HIGHER GEAR. I PURCHASED THE VEHICLE IN 2018 WITH JUST OVER 100,000 MILES AND EVEN NOW THE VEHICLE IS ONLY SITTING AT ROUGHLY 132,000 MILES AND HAS HAS REGULAR SERVICES TO MAINTAIN THE VEHICLE. UPON FURTHER INVESTIGATION, THE TRAVERSE HAS SEVERAL COMPLAINTS OF THIS SAME ISSUE INCLUDING OLDER AND NEWER VEHICLES, AND MOST HAVE RESULTED IN TORQUE CONVERTER/TRANSMISSION REPLACEMENT. THE VEHICLE HAS STALLED COMPLETELY IN THE MIDDLE OF INTERSECTIONS WHILE ATTEMPTING TO DOWNSHIFT FOR TAKE OFF AND HAS ALSO DONE SO WHILE ATTEMPTING TO MERGE ONTO THE INTERSTATE. THE ISSUE WAS ORIGINALLY NOTICED TOWARDS THE END OF 2019- TO EARLY 2020 AND HAS PROCEEDED TO GET SO BAD WE NO LONGER TRUST THE INTEGRITY OF THE VEHICLE FOR FAMILY TRIPS OR EVEN TO ROUTINE DOCTOR APPOINTMENTS FOR FEAR OF THE VEHICLE STALLING IN HEAVY TRAFFIC.
NHTSA ODI #11399730
10,700 miles · Mar 1, 2021
EngineService BrakesVehicle Speed Control
I WAS DRIVING ON ST [XXX] AND IT WAS RAINING I ALMOST HYDROPLANE AND MY TRACTION LIGHT CAME ON AND MY CAR STARTED ACCELERATING ON IT'S OWN I HAD TO PASS TWO CARS SO I WOULDN'T HIT THEM AND LUCKILY NO ONE WAS COMING TOWARDS ME MY CAR KEPT ACCELERATING FASTER UP TO 100 MPH I SLAMMED ON MY BRAKES BUT MY CAR WOULDN'T SLOW DOWN IT …
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I WAS DRIVING ON ST [XXX] AND IT WAS RAINING I ALMOST HYDROPLANE AND MY TRACTION LIGHT CAME ON AND MY CAR STARTED ACCELERATING ON IT'S OWN I HAD TO PASS TWO CARS SO I WOULDN'T HIT THEM AND LUCKILY NO ONE WAS COMING TOWARDS ME MY CAR KEPT ACCELERATING FASTER UP TO 100 MPH I SLAMMED ON MY BRAKES BUT MY CAR WOULDN'T SLOW DOWN IT TOOK 5MINS TO SLOW.DOWN TO 20 MPH I HAD SMOKE ALL AROUND ME MY CAR WAS REVVING UP THE RPMS AND MY TEMPERATURE GAUGE WAS HOTI SEEN A ROAD [XXX] AND I TURNED AND I PUT MY VEHICLE IN PARK AND TRIED TO SHUT IT OFF AND IT WOULDN'T SO I THREW IT BACK INTO DRIVE AND THEN PARK AND SHUT MY IGNITION OFF AND TRIED TO RESTART THE ENGINE AND IT WOULDN'T START AFTER 10 MINS OF IT OFF I TRIED THE IGNITION AND IT STARTED BUT MY BRAKES HAD A AIR SOUND WHEN I PUSHED ON BRAKE PADS AND MY BF DROVE MY CAR BACK HOME THIS CAR IS DANGEROUS I LOOKED ONLINE AND SEEN IT HAPPENED TO OTHER VEHICLES AND I'M SCARED TO DRIVE MY CAR NOW I'M LUCKY I DIDNT DIE OR KILL SOMEONE ELSE PLEASE ASSIST ME BC I DONT KNOW WHAT TO DO THE VEHICLE IT'S NOT SAFE FOR ME TO DRIVE SINCE THAT HAPPENED PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11398461
164,160 miles · Nov 4, 2020
EnginePower TrainVehicle Speed Control
P0019, P0018 STABILITY TRACK ISSUES AND REDUCE ENGIN POWER AND I WAS DRIVING WHEN HAPPEN AND THE AIR BAG LIGHT WON'T GO OFF
NHTSA ODI #11373006
178,000 miles · Jun 16, 2020
Electronic Stability Control (esc)Fuel/propulsion SystemVehicle Speed Control
RECENTLY I STARTED HAVING ISSUES WITH SHUDDERING WHILE DRIVING AT CERTAIN SPEEDS. FIRST AT 40MPH AND THEN MORE RECENTLY AT HIGHER SPEEDS. ALSO TODAY THE STABILTRACK WARNING LIGHT CAME ON STATING THAT IT REQUIRED SERVICE. RPM'S AND SPEEDOMETER ALSO WOULD FLUCTUATE WHILE DRIVING. THERE ARE MANY VIDEOS ON YOUTUBE THAT POINT TO …
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RECENTLY I STARTED HAVING ISSUES WITH SHUDDERING WHILE DRIVING AT CERTAIN SPEEDS. FIRST AT 40MPH AND THEN MORE RECENTLY AT HIGHER SPEEDS. ALSO TODAY THE STABILTRACK WARNING LIGHT CAME ON STATING THAT IT REQUIRED SERVICE. RPM'S AND SPEEDOMETER ALSO WOULD FLUCTUATE WHILE DRIVING. THERE ARE MANY VIDEOS ON YOUTUBE THAT POINT TO THE THROTTLE BODY HAVING OIL BLOW BY THROUGH THE THROTTLE BODY AS THERE IS NO CHECK VALVE TO KEEP THIS FROM HAPPENING. I WILL BE CLEANING THE THROTTLE BODY TO SEE IF IT FIXES THE PROBLEM. I'VE ALSO SEEN THAT THE BRAKE POSITION SENSOR COULD BE THE CULPRIT AS WELL. I REPLACED THE IGNITION COILS AFTER SEEING THE ENGINE FLUCTUATIONS, BUT DID NOT REPLACE THE SPARKS PLUGS AS THEY WERE RECENTLY REPLACED UNDER 6K MILES AGO. THIS SEEMS TO BE A LONG STANDING AND WIDE DISPERSED ISSUE WITH THIS YEAR, MAKE AND MODEL OF VEHICLE. MANY HAVE SEEN THE POWER DROP WHILE AT HIGHWAY SPEEDS AND THIS BUG COULD CAUSE THE MASS DAMAGE OF A TRANSMISSION IF THE VEHICLE WERE TO AUTOMATICALLY DOWNSHIFT WHILE AT HIGHWAY SPEEDS, ESPECIALLY IF IT WERE TO DROP TO 2ND GEAR FROM 5TH OR 6TH ON AUTOMATIC DRIVE. THIS NEEDS TO BE LOOKED INTO AND ADDRESSED APPROPRIATELY. *TR
NHTSA ODI #11329166
112,000 miles · Mar 2, 2020
Electronic Stability Control (esc)EngineVehicle Speed Control
WHILE DRIVING THE CAR, THE TRACTION CONTROL TURNS OFF. WHEN THIS MESSAGE COMES ON THE DRIVER INFORMATION PANEL, THE FOLLOWING MESSAGES APPEAR: THE CHECK ENGINE LIGHT COMES ON, ENGINE POWER REDUCED, AND SERVICE STABILITYTRAC SYSTEM. AT THE SAME TIME, WHEN YOU PRESS THE GAS PEDAL, THE CAR DOES NOT ACCELERATE. ALSO, THE CRUISE CO…
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WHILE DRIVING THE CAR, THE TRACTION CONTROL TURNS OFF. WHEN THIS MESSAGE COMES ON THE DRIVER INFORMATION PANEL, THE FOLLOWING MESSAGES APPEAR: THE CHECK ENGINE LIGHT COMES ON, ENGINE POWER REDUCED, AND SERVICE STABILITYTRAC SYSTEM. AT THE SAME TIME, WHEN YOU PRESS THE GAS PEDAL, THE CAR DOES NOT ACCELERATE. ALSO, THE CRUISE CONTROL DOES NOT WORK. THIS HAPPENS WHETHER YOU'RE DRIVING 5 MILES AN HOUR OR 55+ MILES PER HOUR. THIS IS A PROBLEM THAT OCCURS EVERY TIME I DRIVE THE CAR. I HAVE NOTICED THAT IF THE TEMPERATURE IS UNDER 40 DEGREES, IT HAPPENS MORE TIMES THAN WHEN THE TEMPERATURE IS GREATER THAN 40 DEGREES. I LIVE IN PENNSYLVANIA AND THE TEMPERATURE DIPS VERY LOW. I DRIVE A MINIMUM OF 300 MILES A DAY M-F AND THIS IS A VERY DANGEROUS FLAW. I AM REPORTING THIS BECAUSE I HAVE EXHAUSTED ALL OF MY RESOURCES. THE ONLY WAY I HAVE FOUND TO RESET THE TRACTION CONTROL, IS TO PULL OVER, TURN THE CAR OFF, AND WAIT FOR 3-5 MINUTES. THIS WILL RESET THE TRACTION CONTROL BUT IT DOES NOT TURN OFF THE CHECK ENGINE LIGHT.
NHTSA ODI #11315609
104,939 miles · Jan 27, 2020
Electronic Stability Control (esc)Power TrainVehicle Speed Control
WAS BRINGING MY CHILDREN HOME FROM SCHOOL AND ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON, REDUCED MY SPEED AND I COULDN'T KEEP UP WITH TRAFFIC SO QUICKLY GOT OFF THE ROAD. LOOKED AT THE DASH AND SAW IT SAID ENGINE POWER REDUCED. TURNED OFF THE CAR FEW SECONDS AND I WAS ABLE TO DRIVE HOME LUCKILY I WASN'T TO FAR.
NHTSA ODI #11302401
138,000 miles · Nov 19, 2019
Electronic Stability Control (esc)SteeringVehicle Speed Control
WHILE DRIVING ABS LIGHT,TRACTION CONTROL LIGHT,AND SERVICE STABITRACK CAME BRAKES STARTED ACTING FUNNY AND WOULD NOT ACCELERATE PUTTERED AND FINALLY SETTLED OUT SHUT OFF AT HOUSE AND THE TRUCK STARTED UP AND DID THE SAME THING
NHTSA ODI #11281228
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648