NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
46 reportsClear category filter62,000 miles · Mar 11, 2018
EnginePower TrainUnknown Or Other
"TAKATA RECALL" WHEN I WAS DRIVING HOME I HAD MY CHECK ENGINE LIGHT COME ON AND THE TRACTION CONTROL DISENGAGED AND THE SAME TIME. IT ALSO REDUCED ENGINE POWER (IT ALSO SAID IT WAS ON THE DASH BOARD) HOWEVER WITH NO WARNING STARTED TO SLOW TOO QUICKLY WHILE I WAS DRIBING DOWN STREET WHICH SPEED LIMIT IS 50 MPH. AS I HAD ANOTHER…
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"TAKATA RECALL" WHEN I WAS DRIVING HOME I HAD MY CHECK ENGINE LIGHT COME ON AND THE TRACTION CONTROL DISENGAGED AND THE SAME TIME. IT ALSO REDUCED ENGINE POWER (IT ALSO SAID IT WAS ON THE DASH BOARD) HOWEVER WITH NO WARNING STARTED TO SLOW TOO QUICKLY WHILE I WAS DRIBING DOWN STREET WHICH SPEED LIMIT IS 50 MPH. AS I HAD ANOTHER VEHICLE BEHIND ME WHO HAD TO SWITCH QUICKLY TO NEXT LANE. ONCE I MADE IT HOME I DID SOME RESEARCH ON THIS ISSUE AND THEIR HUNDREDS OF COMPLAINTS OF THE SAME PROBLEM... I NEVER SEEN SO MANY OF THE SAME ISSUE WITH THE SAME MANUFACTURER... I HAVE 3 CHILDREN AND ARE MOSTLY WITH ME WHEN I'M ON THE ROAD. LUCKILY I LEFT THEM HOME THIS TIME. AND NO ONE GOT HURT. HOWEVER, THIS IS A MAJOR SAFETY CONCERN...I STRONGLY BELIEVE IF THIS WOULD HAVE HAPPEN ON MY WAY TO WORK DURING RUSH HOUR ON THE HIGHWAY. I WOULD HAVE HAD A DIFFERENT OUTCOME. PLEASE LOOK IN TO THIS A.S.A.P.
NHTSA ODI #11078609
97,000 miles · Feb 5, 2018
Power Train
USED MY AUTO START ON 12/24/2017 PARKED AT A HOTEL VISITING FAMILY, WHEN GOT IN VEHICLE ENGINE LIGHT ON. HAD IT CHECKED ON 12/26/2017 AND INFORMED TIMING CHAIN ISSUE. ESTIMATE GIVEN OF $3400 AT A CERTIFIED CHEVY DEALERSHIP. NOTIFIED GM CUSTOMER CARE AFTER BACK AND FORTH E-MAILS NOTIFIED ME THEY WOULDN'T DO ANY COST ASSISTANCE AS…
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USED MY AUTO START ON 12/24/2017 PARKED AT A HOTEL VISITING FAMILY, WHEN GOT IN VEHICLE ENGINE LIGHT ON. HAD IT CHECKED ON 12/26/2017 AND INFORMED TIMING CHAIN ISSUE. ESTIMATE GIVEN OF $3400 AT A CERTIFIED CHEVY DEALERSHIP. NOTIFIED GM CUSTOMER CARE AFTER BACK AND FORTH E-MAILS NOTIFIED ME THEY WOULDN'T DO ANY COST ASSISTANCE AS WARRANTY IS UP.
NHTSA ODI #11067152
89,000 miles · Dec 20, 2017
Electrical SystemElectronic Stability Control (esc)Power Train
THIS INCIDENT OCCURRED TWICE. DRIVING DOWN THE FREEWAY AT FREEWAY SPEEDS, A LOUD CLUNK WAS HEARD, THE VEHICLE JERKED, CHECK ENGINE LIGHT APPEARED, CHECK STABILITRAX AND TRACTION CONTROL MESSAGES APPEARED AND STABILITRAX DISABLED, SPEEDOMETER REMAINED FROZEN AT SPEED THIS INCIDENT OCCURRED. WHILE DRIVING TO SAFE LOCATION TO STOP,…
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THIS INCIDENT OCCURRED TWICE. DRIVING DOWN THE FREEWAY AT FREEWAY SPEEDS, A LOUD CLUNK WAS HEARD, THE VEHICLE JERKED, CHECK ENGINE LIGHT APPEARED, CHECK STABILITRAX AND TRACTION CONTROL MESSAGES APPEARED AND STABILITRAX DISABLED, SPEEDOMETER REMAINED FROZEN AT SPEED THIS INCIDENT OCCURRED. WHILE DRIVING TO SAFE LOCATION TO STOP, VEHICLE APPEARED TO BE STUCK IN A SPECIFIC GEAR THAT IS LOWER THAN NORMAL FOR FREEWAY DRIVING, RPMS WERE MUCH HIGHER THAN NORMAL. WHEN ATTEMPTING TO ACCELERATE FROM A STANDSTILL, VEHICLE APPEARS TO HAVE NO POWER (PROBABLY DUE TO ACCELERATING FROM 0 MPH IN A HIGHER GEAR). I TOOK VEHICLE TO BOWMAN CHEVROLET SERVICE CENTER FOR ATTENTION AND THEY WERE UNABLE TO DUPLICATE THE INCIDENT THOUGH THEY DID STATE THAT THEY SEE ERROR CODES IN THE SYSTEM FOR LOSS OF COMMUNICATION. AFTER TESTING AND TROUBLESHOOTING FOR UP TO 2 WEEKS, SERVICE DEPARTMENT STATED THAT THEY ARE UNABLE TO DETERMINE THE CAUSE OF THE ERROR BUT DURING THEIR TESTING THEY FOUND THE BATTERY NEEDS TO BE REPLACED. ASSISTANT MANAGER OF THE SERVICE CENTER STATES THAT A BATTERY REPLACEMENT MAY OR MAY NOT FIX THE PROBLEM. I MADE A CASE (#[XXX]) WITH CHEVROLET BUT THE ADVISER RECEIVED INFORMATION FROM THE DEALERSHIP THAT WAS FALSE AND STATED THERE WAS NOTHING FURTHER HE COULD DO. THE INFORMATION HE RECEIVED FROM THE DEALER IS THAT THEY WERE WAITING FOR ME TO AUTHORIZE CHARGES FOR ADDITIONAL DIAGNOSIS. I DID AUTHORIZE BOWMAN CHEVROLET TO REPLACE THE BATTERY. MY CONCERN IS THAT I AM NOW TAKING BACK A CAR THAT IS A SAFETY HAZARD AND ALLOWING MY WIFE TO DRIVE, AND DAUGHTER TO RIDE IN, THIS VEHICLE THAT HAS A KNOWN ISSUE. LUCKILY FOR US THE ISSUE OCCURRED AT NIGHT WHEN THERE WAS NO ONE ON THE ROADS BUT IF IT OCCURRED DURING RUSH HOUR IT COULD CAUSE AN ACCIDENT. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11055695
104,000 miles · Dec 8, 2017
Power Train
THE CAR STUTTERED WHILE DRIVING IN REVERSE AND FIRST GEAR. SHE BACKED OUT OF A PARKING SPACE AND THE VEHICLE STARTED SHUTTERING IMMEDIATELY. SHE THEN PUT IT IN DRIVE AND IT STARTED SHUTTERING VIOLENTLY AND WAS ONLY ABLE TO DRIVE AT 10 MILES PER HOUR. EVEN AT THAT SPEED IT WAS STILL SHUTTERING. BROUGHT IT TO THE DEALERSHIP AND TH…
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THE CAR STUTTERED WHILE DRIVING IN REVERSE AND FIRST GEAR. SHE BACKED OUT OF A PARKING SPACE AND THE VEHICLE STARTED SHUTTERING IMMEDIATELY. SHE THEN PUT IT IN DRIVE AND IT STARTED SHUTTERING VIOLENTLY AND WAS ONLY ABLE TO DRIVE AT 10 MILES PER HOUR. EVEN AT THAT SPEED IT WAS STILL SHUTTERING. BROUGHT IT TO THE DEALERSHIP AND THE QUOTED THAT THE CLUTCH PLATES AND VALVES NEEDED TO BE REPLACED AT A COST OF $4400. THIS ISSUE COULD BECOME A SERIOUS PROBLEM AND CAUSE AN ACCIDENT OR WORSE IF THOSE PLATES DECIDE TO GO BAD WHILE AT ANY SPEED.
NHTSA ODI #11053435
87,000 miles · Aug 1, 2017
Electrical SystemElectronic Stability Control (esc)Power Train
I WAS DRIVING MY CAR ON I-75. THE DOOR LOCKS STARTED LOCKING AND UNLOCKING, THE VEHICLE LOST POWER AND WENT FROM 65 MPH DOWN TOO 25 MPH, AND THE TRACTION CONTROL OFF AND ON KEPT SWITCHING. THE VEHICLE WOULD NOT GAIN SPEED, EVEN WHILE DEPRESSING THE ACCELERATOR. NO CHECK ENGINE LIGHTS OR ANY OTHER LIGHTS WERE ON EXCEPT FOR THE TR…
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I WAS DRIVING MY CAR ON I-75. THE DOOR LOCKS STARTED LOCKING AND UNLOCKING, THE VEHICLE LOST POWER AND WENT FROM 65 MPH DOWN TOO 25 MPH, AND THE TRACTION CONTROL OFF AND ON KEPT SWITCHING. THE VEHICLE WOULD NOT GAIN SPEED, EVEN WHILE DEPRESSING THE ACCELERATOR. NO CHECK ENGINE LIGHTS OR ANY OTHER LIGHTS WERE ON EXCEPT FOR THE TRACTION CONTROL OFF/ON LIGHTS. I WAS ALMOST HIT BY A SEMI. I PULLED OVER, SHUT THE VEHICLE OFF FOR 5-10 MINUTES, AND RESTARTED IT. NO LIGHTS WERE ON, AND I ATTEMPTED TO DRIVE HOME. WHILE IN A SLOW SPEED ON A SIDE ROAD, APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STARTED LOCKING AND UNLOCKING, AND THIS TIME SUDDENLY ACCELERATED. I PUT THE CAR IN NEUTRAL. AGAIN THE TRACTION CONTROL OFF AND ON KEPT DISPLAYING ON THE DCIM. EACH TIME THE VEHICLE RANDOMLY ACCELERATES OR DECELERATES THE DOORS WILL UNLOCK THEN LOCK AND UNLOCK AND LOCK, THE WARNING CHIME GOES OFF RAPIDLY AND THE CAR WILL THEN EITHER DECELERATE OR ACCELERATE. THE TRACTION CONTROL OFF THEN ON THEN OFF THEN ON COMES ON, AND THEN THE CAR IS FINE.
NHTSA ODI #11011939
70,000 miles · Jul 25, 2017
Power TrainSuspension
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE MAKING A LEFT TURN, THE CONTACT HEARD A CRUNCHING NOISE COMING FROM THE FRONT TIRES OF THE VEHICLE. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIA…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE MAKING A LEFT TURN, THE CONTACT HEARD A CRUNCHING NOISE COMING FROM THE FRONT TIRES OF THE VEHICLE. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE COULD BE THE TRANSMISSION. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO A DEALER. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE VEHICLE WAS TAKEN TO AMERICAN CHEVROLET (LOCATED AT 4742 MCHENRY, MODESTO, CA 95356) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE FRONT AXLE COMPLETELY DETACHED AND THE REAR DIFFERENTIAL ALSO WAS DETACHED AND NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE TRANSMISSION WAS FAULTY, BUT COULD NOT DETERMINE WITHOUT DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS OUT OF WARRANTY IN APRIL OF 2017. THE BEST THE MANUFACTURER COULD DO WAS TO OFFERED 40% OFF THE REPAIR FEES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #11010629
80,000 miles · May 27, 2017
Electronic Stability Control (esc)EnginePower Train
EXPERIENCED AN ISSUE WITH REDUCED ENGINE POWER/STABILITRAK/TRACTION OFF. THIS HAPPENED SUDDENLY WITHOUT WARNING WHILE I WAS HEADED HOME WORK.ENGINE REVING UNABLE TO MOVE AT NORMAL SPEED I TOOK IT TO THE DEALERSHIP & WAS TOLD IT WAS 3 BROKEN WIRES ON THE TCM. GOT THE TRUCK BACK AND ALL SEEMED OK, THEN LESS THAN 1 WEEK LATER AF…
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EXPERIENCED AN ISSUE WITH REDUCED ENGINE POWER/STABILITRAK/TRACTION OFF. THIS HAPPENED SUDDENLY WITHOUT WARNING WHILE I WAS HEADED HOME WORK.ENGINE REVING UNABLE TO MOVE AT NORMAL SPEED I TOOK IT TO THE DEALERSHIP & WAS TOLD IT WAS 3 BROKEN WIRES ON THE TCM. GOT THE TRUCK BACK AND ALL SEEMED OK, THEN LESS THAN 1 WEEK LATER AFTER PULLING OUT OF MY DRIVEWAY CHMES STARTED DINGING,CHECK ENGINE LIGHT STARTED FLASHING, TRACTION CONTOL LIGHT CAME ON, DIC SHOWED "SERVICE STIBILITRACK" AND "SERVICE TRACTION CONTROL" IT IS AT THE DEALERSHIP NOW...
NHTSA ODI #10991949
96,000 miles · Mar 6, 2017
EnginePower TrainVehicle Speed Control
WE WERE DRIVING THE VEHICLE WITH TWO SMALL INFANTS IN THE CAR GOING 70 MPH ON THE HIGHWAY WHEN SUDDENLY THE VEHICLE WENT INTO LIMP MODE AND RAPIDLY LOST SPEED, CAUSING US TO SWERVE INTO THE DITCH AND OTHER CARS BEHIND US SLAMMING ON THEIR BRAKES. THE CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, AND STABILITY CONTROL LIGHT WENT O…
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WE WERE DRIVING THE VEHICLE WITH TWO SMALL INFANTS IN THE CAR GOING 70 MPH ON THE HIGHWAY WHEN SUDDENLY THE VEHICLE WENT INTO LIMP MODE AND RAPIDLY LOST SPEED, CAUSING US TO SWERVE INTO THE DITCH AND OTHER CARS BEHIND US SLAMMING ON THEIR BRAKES. THE CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, AND STABILITY CONTROL LIGHT WENT ON. ENGINE WAS RUNNING ROUGH AND NEEDED TO BE SHUT OFF AND TURNED BACK ON IN ORDER TO RESTART THE VEHICLE TO NORMAL FUNCTION. THE VEHICLE WAS BROUGHT INTO A CHEVROLET DEALERSHIP WHERE IT WAS DETERMINED THAT THE VEHICLE NEEDS A NEW THROTTLE BODY. AFTER CONTACTING GENERAL MOTORS, WE WERE TOLD THIS IS A KNOWN ISSUE WITH THE 2012 CHEVROLET TRAVERSE, AND IN SOME CASES AN EXTENDED WARRANTY HAS BEEN GIVEN. WE WERE THEN TOLD THAT OUR VEHICLE DOES NOT FIT THAT DESCRIPTION BECAUSE THE THROTTLE BODY WAS MADE IN A DIFFERENT FACILITY AS THE OTHERS. THIS IS THE EXACT SAME ERROR AS THE KNOWN ISSUE BUT GENERAL MOTORS IS REFUSING TO TAKE ANY ACTION. THIS IS AN EXTREMELY DANGEROUS ISSUE THAT NEEDS TO BE RECTIFIED IMMEDIATELY IN ORDER TO PREVENT SERIOUS INJURY.
NHTSA ODI #10958987
Mileage unknown · Jan 16, 2017
Fuel/propulsion SystemPower Train
VEHICLE WILL DISPLAY "SERVICE STABILITRAK" "TRACTION CONTROL OFF". THEN VEHICLE BECOMES JUMPY. THEN A BURNING AND FUEL EXHAUST SMELL ENTERS THE CAB. THIS HAPPENS ABOUT EVERY 4-6 MONTHS. I PUT THE VEHICLE INTO THE SHOP LAST MONTH AND HAD THE TRANSMISSION REPLACED.
NHTSA ODI #10945496
Mileage unknown · Oct 9, 2016
Electrical SystemEnginePower Train
2012 CHEVY TRAVERSE ENGINE LIGHT AND TRACTION CONTROL LIGHT COME ON. ENGINE LOSES POWER AND REQUIRES THE VEHICLE TO. E RESTARTED TO REGAIN POWER. WE HAVE HAD THE VEHICLE CHECKED BY THE DEALERSHIP 3 TIMES FOR THE SAME REASON. THE DEALERSHIP HAS RESET THE COMPUTER EACH TIME. THE LAST TIME THE DIAGNOSTIC COMPUTER THE DEALER HAS ST…
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2012 CHEVY TRAVERSE ENGINE LIGHT AND TRACTION CONTROL LIGHT COME ON. ENGINE LOSES POWER AND REQUIRES THE VEHICLE TO. E RESTARTED TO REGAIN POWER. WE HAVE HAD THE VEHICLE CHECKED BY THE DEALERSHIP 3 TIMES FOR THE SAME REASON. THE DEALERSHIP HAS RESET THE COMPUTER EACH TIME. THE LAST TIME THE DIAGNOSTIC COMPUTER THE DEALER HAS STATED LOW FUEL VOLUME. THE TRACTION CONTROL AND ENGINE LIGHT COME ON THE SAME DAY USUALLY WITHIN AN HOUR OR TWO. THE SERVICE ADVISOR TOLD US TO TRY HI TEST ETHANOL FREE GAS. WE DID AS TOLD WITH A FUEL TREATMENT THEY PUT IN THE TANK. THE LIGHTS STILL CAME ON. WHEN THE TRAVERSE IS STARTED IN THE MORNING(COLD START) THE ENGINE RUNS ROUGH. THIS VEHICLE ONLY HAS 47000 MILES ON IT AND WAS PURCHASED NEW. WE HAVE ALWAY KEPT THE VEHICLE MAINTAINED. LAST YEAR THE TRAVERSE STARTED USING OIL A QUART OR MORE IN 1000 MILES WHEN DRIVEN ON LONG TRIPS.
NHTSA ODI #10914982
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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