NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
46 reportsClear category filter100,000 miles · Jul 10, 2019
Power Train
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHEN THE GEAR WAS SHIFTED INTO REVERSE, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHEN THE GEAR WAS SHIFTED INTO REVERSE, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11230692
55,000 miles · Jun 24, 2019
Electronic Stability Control (esc)EnginePower Train
I WAS DRIVING WITH MY CHILDREN WHILE EXITING A HIGHWAY OFF-RAMP, AND OUR CHEVY TRAVERSE SUDDENLY MALFUNCTIONED AND I TEMPORARILY LOST POWER STEERING/CONTROL OF THE CAR, HAD NO ACCELERATION, AND ALL INSTRUMENTS WENT WONKY (TURNING ON/OFF, GOING BACK AND FORTH). I WAS FORCED TO PULL OFF THE HIGHWAY OFF-RAMP ONTO A DANGEROUSLY NAR…
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I WAS DRIVING WITH MY CHILDREN WHILE EXITING A HIGHWAY OFF-RAMP, AND OUR CHEVY TRAVERSE SUDDENLY MALFUNCTIONED AND I TEMPORARILY LOST POWER STEERING/CONTROL OF THE CAR, HAD NO ACCELERATION, AND ALL INSTRUMENTS WENT WONKY (TURNING ON/OFF, GOING BACK AND FORTH). I WAS FORCED TO PULL OFF THE HIGHWAY OFF-RAMP ONTO A DANGEROUSLY NARROW SHOULDER WITH MINIMAL ROOM, AND HAD TO COAST THE CAR TO THE END OF THE OFF-RAMP-- AND THEN WAS STUCK AT THE OFF RAMP AT A RED LIGHT IN RUSH-HOUR TRAFFIC. AFTER TOWING THE VEHICLE TO THE DEALERSHIP, WE REPLACED THE BATTERY AT THE SUGGESTION OF OUR LOCAL CHEVY DEALERSHIP. THEN ABOUT 4 MONTHS LATER, THE PROBLEM HAS HAPPENED AGAIN AS I WAS EXITING OUR DRIVEWAY ON MY WAY TO WORK. WE HAD IT TOWED TO OUR LOCAL CHEVY DEALERSHIP, AND AFTER 4 DAYS OF RUNNING DIAGNOSTICS AND TEST DRIVING IT, THEY FINALLY CONCLUDED IT WAS A FAULTY TRANSMISSION MODULE. WE NOW HAVE TO PAY $ 1,700.00 OUT OF POCKET TO REPAIR THE CAR, AS WERE ONE YEAR OVER THE 5 YEAR WARRANTY (BUT ONLY 55K MILES ON THE CAR). AT THE TIME THIS HAPPENED, OUR TRAVERSE ONLY HAD APPROX. 57K MILES ON IT.
NHTSA ODI #11222324
49,300 miles · Feb 27, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ABRUPTLY DECELERATED TO 20 MPH. ALSO, THE TRACTION CONTROL AND REDUCE POWER CHECK ENGINE INDICATORS ILLUMINATED. THE FAILURES WERE EXPERIENCED NUMEROUS TIMES. WHEN THE VEHICLE WAS RESTARTED, IT REGAINED NORMAL ACCELERATION; HOWEVER, TH…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ABRUPTLY DECELERATED TO 20 MPH. ALSO, THE TRACTION CONTROL AND REDUCE POWER CHECK ENGINE INDICATORS ILLUMINATED. THE FAILURES WERE EXPERIENCED NUMEROUS TIMES. WHEN THE VEHICLE WAS RESTARTED, IT REGAINED NORMAL ACCELERATION; HOWEVER, THE FAILURE RECURRED MORE FREQUENTLY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE ACCELERATOR PEDAL AND THE ACCELERATOR SENSOR. THE REPAIRS DID NOT CORRECT THE FAILURE AND THE VEHICLE CONTINUED TO LOSE ACCELERATION. THE SPEED WOULD NOT EXCEED 20 MPH. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED THAT THE CRANK POSITION SENSOR FAILED AND THE ENGINE TIMING CHAIN STRETCHED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTED REPAIR FOR THE TIMING CHAIN REPLACEMENT, WHICH ENDED IN 2017. THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,300. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11182747
75,500 miles · Jan 7, 2019
Power Train
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KNOEPFLER CHEVROLET (100 JACKSON ST, SIOUX CITY, IA 51101, (866) 520-9856) WHERE THE CONTACT WAS INFORMED THAT THE 35R PLATE FRACTURED. AS A RESULT, THE CONTACT WAS INFORMED THAT THE ENTIRE TRANSMIS…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KNOEPFLER CHEVROLET (100 JACKSON ST, SIOUX CITY, IA 51101, (866) 520-9856) WHERE THE CONTACT WAS INFORMED THAT THE 35R PLATE FRACTURED. AS A RESULT, THE CONTACT WAS INFORMED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,500. *TT CONSUMER STATED VEHICLE WAS FIXED.*JB
NHTSA ODI #11164996
156,000 miles · Oct 27, 2018
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train
MY FUEL LIGHT CAME ON SO I WENT TO THE NEAREST STATION TO FILL UP. I ALWAYS TURN MY CAR OFF WHILE PUMPING. WHEN I WENT TO START THE CAR AFTERWARDS, IT ACTED LIKE IT DIDN'T WANT TO START. I PROCEEDED TO LEAVE THE STATION. AS I GOT ON THE ROAD MY LIGHTS STARTED COMING ON WARNING ME THAT THE TRACTION CONTROL IS OFF, THAT THE STABIL…
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MY FUEL LIGHT CAME ON SO I WENT TO THE NEAREST STATION TO FILL UP. I ALWAYS TURN MY CAR OFF WHILE PUMPING. WHEN I WENT TO START THE CAR AFTERWARDS, IT ACTED LIKE IT DIDN'T WANT TO START. I PROCEEDED TO LEAVE THE STATION. AS I GOT ON THE ROAD MY LIGHTS STARTED COMING ON WARNING ME THAT THE TRACTION CONTROL IS OFF, THAT THE STABILITY SOMETHING NEEDS SERVICED, THEN SOMETHING ABOUT POWER REDUCED. I QUICKLY WENT FROM 45 MPH TO LESS THAN 20 ON A FLAT ROAD. SCARED ME BC I HAD MY FAMILY IN MY CAR AND ON A ONE LANE ROAD TRYING TO GET TO THE SIDE SO OTHERS COULD PASS ME.
NHTSA ODI #11143421
115,000 miles · Oct 22, 2018
Electronic Stability Control (esc)Power TrainVehicle Speed Control
WHILE DRIVING ON A ON A BUSY STREET VEHICLE- APPROX 30MPH - UNEXPECTEDLY AND WITHOUT WARNING THIS VEHICLE SUDDENLY DECELERATED / DOWNSHIFTED TO A CRAWL. WE NEARLY LOST CONTROL OF THE CAR AND NARROWLY AVOIDED SEVERAL CLOSE CALLS OF PEOPLE BEHIND US. THANKFULLY WE WERE NOT ON THE HIGHWAY AS OTHERS HAVE DESCRIBED. ALSO, DOOR LOCKS…
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WHILE DRIVING ON A ON A BUSY STREET VEHICLE- APPROX 30MPH - UNEXPECTEDLY AND WITHOUT WARNING THIS VEHICLE SUDDENLY DECELERATED / DOWNSHIFTED TO A CRAWL. WE NEARLY LOST CONTROL OF THE CAR AND NARROWLY AVOIDED SEVERAL CLOSE CALLS OF PEOPLE BEHIND US. THANKFULLY WE WERE NOT ON THE HIGHWAY AS OTHERS HAVE DESCRIBED. ALSO, DOOR LOCKS BEGAN LOCKING AND UNLOCKING ON THEIR OWN. ONCE WE GOT TO A SAFE SPOT MESSAGES ON THE DISPLAY BEGAN FLASHING, SERVICE STABILTRAK; SERVICE TRACTION CONTROL; PARK ASSIST OFF; TRACTION CONTROL ON; TRACTION CONTROL OFF. TOWED THIS CAR TO THE DEALER FOR AN EXORCISM SINCE IT WAS NO LONGER DRIVEABLE. FIRST THING THEY DID WAS REPLACE THE BATTERY. AS THEY TELL IT A BAD / FUNKY BATTERY MIGHT CAUSE BAD THINGS TO THE ELECTRONIC TRANSMISSION MODULE. $400 LATER ISSUES PERSIST. NOW I AM TOLD I NEED TO REPLACE THE TRANSMISSION OUTRIGHT - $5500. THIS JUST CAN'T BE RIGHT. THIS IS BARELY 6 YEAR OLD VEHICLE WITH JUST OVER $115K. SERVICED REGULARLY / WITHOUT FAIL. SHAME ON YOU CHEVROLET. I'M BETTING NO CHEV EXEC, DEALER OR MECHANIC WOULD EVER TRUST THIS CAR FOR THEIR FAMILY VEHICLE
NHTSA ODI #11141931
55,439 miles · Oct 14, 2018
EnginePower Train
WHEN ACCELERATING FROM A STOP, THE CAR INITIALLY DID NOT HAVE ANY POWER AND SHOOK A LOT THEN EVENTUALLY CAUGHT UP AND DROVE NORMALLY. WHEN PUTTING THE CAR IN PARK AT HOME, IT SHOOK AGAIN AND DID NOT STOP UNTIL I TURNED IT OFF.
NHTSA ODI #11140214
142,000 miles · Jul 29, 2018
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train
TAKATA RECALL. STABILITRACK AUTOMATICALLY GOES OFF WHILE DRIVING DOWN THE ROAD OR INTERSTATE THE SMELL OF RAW GAS COMES THROUGH THE CABIN, VEHICLE GOES INTO LIMP MODE AND STARTS TO STALL. THIS HAPPENS OFTEN NOT JUST ONCE. I HAVE RESEARCHED COMPLAINTS ONLINE AND THERE ARE A TON OF PEOPLE WITH THE SAME COMPLAINTS.
NHTSA ODI #11114356
58,000 miles · May 14, 2018
Power Train
INTERNAL ISSUE WITH TRANSMISSION. MECHANIC WILL NOT EVEN DO 90,000 TRANSMISSION SERVICE ON MY VEHICLE AND STATED THESE ISSUES HAVE BEEN SEEN WITH 2012 CHEVY TRAVERSES BEING SERVICED IN THEIR SHOP AND SHOULD NOT BE HAPPENING WITH A VEHICLE AT THIS AGE/MILEAGE.
NHTSA ODI #11093667
33,000 miles · Apr 16, 2018
Electrical SystemPower TrainUnknown Or Other
I HAVE HAD MANY ONGOING ISSUES SINCE CAR PURCHASE. ELECTRICAL , AIR CONDITIONING AND INJECTOR ISSUES. CAR DOES NOT SEEM SAFE. LIGHTS GO OUT EVERY FEW MONTHS WHILDE DRIVING WHEN IT IS DARK. THIS IS VERY DANGEROUS. 1ST REPLACEMENT ON LIGHT WAS DONE WHILE UNDER WARRANT, HOWEVER, CHEVY DEALER FAILED TO ADDRESS THE ISSUES CAUSING THE…
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I HAVE HAD MANY ONGOING ISSUES SINCE CAR PURCHASE. ELECTRICAL , AIR CONDITIONING AND INJECTOR ISSUES. CAR DOES NOT SEEM SAFE. LIGHTS GO OUT EVERY FEW MONTHS WHILDE DRIVING WHEN IT IS DARK. THIS IS VERY DANGEROUS. 1ST REPLACEMENT ON LIGHT WAS DONE WHILE UNDER WARRANT, HOWEVER, CHEVY DEALER FAILED TO ADDRESS THE ISSUES CAUSING THE LIGHT TO BURN OUT AND SIMPLY CHANGED LIGHT OUT. IT HAS BEEN CONTINUOUS WITH US CHANGING LIGHTS, BRAKE LIGHTS AND HEADLIGHTS. CAR WOULD LOSE POWER AND JERK AS WELL AS HAD GEARS PROBLEMS WHILE TRAVELING ON A FWY WITH CARS GOING AN AVERAGE OG 60 MPH. CAR WOULD NOT AUTO SHIFT ABOVE 20-30 MPH. GAS SMELL UPON START OF VEHICLE AND THE LIST GOES ON. STUCK OPEN EVAP PURGE SOLENOID SETTING SES LIGHT CAC CASE 8-2106770252 DALILA LOPEZ--- SCANNED ECM FOUND CODE P0300 P0496.PERFORMED DIAGNOSIS. PERFORMED INJECTOR BALANCE TEST FOUND BANK 1 INJECTOR OUT OF SPECS.REPLACED 1 3 5 INJECTORS. IT SEEMS THAT THERE IS A POSSIBILITY THAT THE INJECTOR ISSUES MAY HAVE CAUSED OTHER PROBLEM WITH THE VEHICLE WHICH CANNOT BE DENIED NOR CONFIRMED. AN OIL PAN GASKET HAS BEEN LEAKING AS WELL WHEN LESS THAN 90,000 MILES. SAFETY HAS BEEN AN ONGOING CONCERN. I AM REQUESTING THAT THE ELECTRICAL ISSUES THAT HAVE NOT BEEN RESOLVED SINCE THE 1ST LIGHT WENT OUT IN 2014 TO BE RESOLVED AT GMS COST. IN ADDITION I AM ASKING THAT THE OIL PAN GASKET REPLACEMENT BE DONE AT GM COST . IN ADDITION, I AM REQUESTING REIMBURSEMENT OF MY DOWN PAYMENT OF $10,000 ON MY VEHICLE.
NHTSA ODI #11088522
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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