NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
115 reportsClear category filterMileage unknown · Sep 16, 2019
Electrical SystemElectronic Stability Control (esc)Engine
I AM ON MY 3RD ENGINE SINCE PURCHASING THIS VEHICLE. SINCE DAY 1 I HAVE HAD ISSUES WITH THE TRACTION CONTROL AND STABILITRAC. RANDOMLY SERVICE LIGHTS COME ON FOR THOSE AS WELL AS REDUCED ENGINE POWER WHILE DRIVING. THE ENGINE HAS LOCKED UP ON ME TWICE. I HAVE HAD NUMEROUS ELECTRICAL ISSUES WITH THE VEHICLE. WHEN THE CAR IDLES OR…
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I AM ON MY 3RD ENGINE SINCE PURCHASING THIS VEHICLE. SINCE DAY 1 I HAVE HAD ISSUES WITH THE TRACTION CONTROL AND STABILITRAC. RANDOMLY SERVICE LIGHTS COME ON FOR THOSE AS WELL AS REDUCED ENGINE POWER WHILE DRIVING. THE ENGINE HAS LOCKED UP ON ME TWICE. I HAVE HAD NUMEROUS ELECTRICAL ISSUES WITH THE VEHICLE. WHEN THE CAR IDLES OR I'M STOPPED AT A LIGHT MY SERVICE LIGHTS COME ON. MY TRANSMISSION IS NOW AN ISSUE. I HAVE SPENT OVER 15K ON REPAIRS FOR A VEHICLE I BOUGHT FOR 17K..I WAS LIED TO WHEN I PURCHASED THE VEHICLE BEING TOLD I WAS THE 2ND OWNER INSTEAD OF THE 5TH. THE PASSENGER AIR BAG HAS A CODE. THE AC DOESN'T WORK, THE HEAT WOULD BLOW ALL THE TIME EVEN IF OFF AND ON COOL, NOW THE BLOWER DOESN'T WORK AT ALL. THE WINDOWS DON'T OPEN.
NHTSA ODI #11255832
77,000 miles · Aug 30, 2019
Electronic Stability Control (esc)EngineUnknown Or Other
I WILL BE DRIVING DOWN THE ROAD, EITHER ON HIGHWAY OR CITY STREET AND ALL OF A SUDDEN A WARNING LIGHT COMES ON THAT SAYS SERVICE STABILITRAK/REDUCE ENGINE POWER/TRACTION CONTROL. THE NEXT DAY IT WILL RUN FINE.
NHTSA ODI #11252389
109,000 miles · Aug 29, 2019
Engine
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE HOME AND HAD THE VEHICLE TOWED TO BOUCHER CHEVROLET (LOCATED AT 1421 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 549-1000). THE DEALER DIAGNOSE…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE HOME AND HAD THE VEHICLE TOWED TO BOUCHER CHEVROLET (LOCATED AT 1421 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 549-1000). THE DEALER DIAGNOSED THAT THE OIL WAS LOW AND THE TIMING CHAIN, ACTUATOR, TENSIONER, AND CRANK CAM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
NHTSA ODI #11252304
Mileage unknown · Aug 26, 2019
EnginePower TrainVisibility/wiper
THE ENGINE STARTED RUNNING LIKE A OLD, OLD TRACTOR. I WAS TOLD THE MOTOR KEEPS LOSING OIL PRESSURE KNOWN THAT TYPE ENGINE HAS PROBLEMS BUT YET NO RECALL. I SPENT THOUSANDS OF DOLLARS TO PAY FOR A NEW MOTOR AND INSTALLATION ON THIS. JUST GOT THAT FIXED AND NOW THE TRANSMISSION WENT ANOTHER EXPENSE ON MY PART. WHAT NEXT!! THIS CA…
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THE ENGINE STARTED RUNNING LIKE A OLD, OLD TRACTOR. I WAS TOLD THE MOTOR KEEPS LOSING OIL PRESSURE KNOWN THAT TYPE ENGINE HAS PROBLEMS BUT YET NO RECALL. I SPENT THOUSANDS OF DOLLARS TO PAY FOR A NEW MOTOR AND INSTALLATION ON THIS. JUST GOT THAT FIXED AND NOW THE TRANSMISSION WENT ANOTHER EXPENSE ON MY PART. WHAT NEXT!! THIS CAR IS A LEMON LAW PROBLEM!! WHAT CAN I DO ABOUT IT? PLEASE HELP!! WHERES THE RECALLS?? THIS 2012 TRAVERSE IS SCARY TO DRIVE NOT KNOWN WHATS NEXT GOING TO HAPPEN ON THE ROAD. CANT GO ANYWHERE THAT INVOLVES DISTANCE.. I WAS STALLED IN THE INTERSECTIONS IN TOWN ON A BUSY STREET WITH LITTLE CHILDREN AND AN ELDERLY LADY.
NHTSA ODI #11246369
148,000 miles · Aug 22, 2019
Electronic Stability Control (esc)EngineUnknown Or Other
I HAVE A 2012 CHEVY TRAVERSE, IVE ONLY OWNED IT LESS THAN 2 YEARS AND HAD ISSUES WITH SERVICE STABILITRACK/TRACTION CONTROL AT LEAST 6 TIMES. WHEN THIS HAPPENS THE CAR LOOSES POWER, MY CHECK ENGINE LIGHT COMES ON, IVE EVEN HAD BLACK SMOKE COME OUT OF MY HOOD AND TAIL PIPE TRYING TO KEEP IT RUNNING ON THE HIGHWAY SO MY FAMILY AND…
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I HAVE A 2012 CHEVY TRAVERSE, IVE ONLY OWNED IT LESS THAN 2 YEARS AND HAD ISSUES WITH SERVICE STABILITRACK/TRACTION CONTROL AT LEAST 6 TIMES. WHEN THIS HAPPENS THE CAR LOOSES POWER, MY CHECK ENGINE LIGHT COMES ON, IVE EVEN HAD BLACK SMOKE COME OUT OF MY HOOD AND TAIL PIPE TRYING TO KEEP IT RUNNING ON THE HIGHWAY SO MY FAMILY AND I WERENT KILLED. I HAVE TAKEN IT TO THE DEALERSHIP AND THE CODES IT THROWS MAKES NO SENSE . AFTER THEY WIPE THE CODES, LET IT SIT ITS FINE FOR A FEW WEEKS. I KNOW IM NOT THE ONLY TRAVERSE OWNER WITH THIS ISSUE, IS IT GOING TO TAKE A FAMILY DYING ON A MAJOR HIGHWAY, OR A CHILD BEING KILLED BECAUSE THEIR PARENTS LOST POWER IN THEIR ONLY CAR IN TRAFFIC AND A TRUCK HIT THEM. PLEASE PLEASE FIX THIS ISSUE. I DONT WANNA DIE BECAUSE I BOUGHT A TRAVERSE. I CANT AFFORD ANOTHER CAR PAYMENT RIGHT NOW.
NHTSA ODI #11245640
90,000 miles · Jul 11, 2019
EngineFire
TL* THE CONTACT OWNED A 2012 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS PARKED AT A GROCERY STORE, THE ENGINE CAUGHT ON FIRE. THE CONTACT STATED THAT THE ENTIRE FRONT END OF THE VEHICLE AND THE ENGINE WERE BADLY BURNED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT STATED THAT HE WAS NOT AWAR…
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TL* THE CONTACT OWNED A 2012 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS PARKED AT A GROCERY STORE, THE ENGINE CAUGHT ON FIRE. THE CONTACT STATED THAT THE ENTIRE FRONT END OF THE VEHICLE AND THE ENGINE WERE BADLY BURNED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT STATED THAT HE WAS NOT AWARE OF ANY WARNING INDICATORS BEING ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #11231106
70,000 miles · Jun 25, 2019
EngineSuspensionUnknown Or Other
MY CAR HAS BEEN VERY WELL TAKEN CARE OF AND STILL IS ONLY AT 70,000 MILES. PRIOR TO A 1000 MILE ROAD TIME WITH MY HUSBAND AND TWO CHILDREN I WENT IN FOR A REGULAR MAINTENANCE AND TO PREP FOR THE TRIP. AFTER GETTING BACK MY STRUTS WENT OUT, APPARENTLY A CHEVY DEFECT. AFTER PAYING UPWARDS OF $1,000.00 TO REPLACE AND CHECK EVERYTHI…
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MY CAR HAS BEEN VERY WELL TAKEN CARE OF AND STILL IS ONLY AT 70,000 MILES. PRIOR TO A 1000 MILE ROAD TIME WITH MY HUSBAND AND TWO CHILDREN I WENT IN FOR A REGULAR MAINTENANCE AND TO PREP FOR THE TRIP. AFTER GETTING BACK MY STRUTS WENT OUT, APPARENTLY A CHEVY DEFECT. AFTER PAYING UPWARDS OF $1,000.00 TO REPLACE AND CHECK EVERYTHING WE HEADED ON THE ROAD. NO LESS THAT 60 MILES FROM HOME, WHILE GOING 65 ON THE FREEWAY, MY CAR LOST ALL POWER. POWER STEERING, AC, THE WHOLE THING JUST SHUT DOWN! WE BARELY MADE IT TO THE SIDE OF THE FREEWAY TO BE SAFE FROM THE TRAFFIC, AGAIN, MY CHILDREN ARE IN THIS CAR IN 90+ DEGREE WEATHER ON THE SIDE OF A FREEWAY! I AM NOW IN THE PROCESS AND FINDING OUT THAT CHEVY, AMERICAN MADE CRAP, HAS HAD THIS HAPPEN BEFORE TO FAMILIES, PUTTING THEM AT RISK, LEAVING THEM STRANDED AND HAS NOT DONE ANY RECALLS ON THIS DANGEROUS MATTER. THE CAR DIDN'T SLOW DOWN, IT LOST POWER, IT LOST EVERYTHING AND WE WOULD HAVE BE SLAMMED BY MULTIPLE OTHER CARS IF MY HUSBAND DIDN'T MAKE A FAST MOVE OFF THE FREEWAY. HOW CAN A LONG TIME, AGAIN AMERICAN, CAR MANUFACTURER PRODUCE SUCH A DEFECTIVE VEHICLE THAT CAN'T EVEN MAKE IT TO 100K MILES? SO NOW I AM PAYING ON A VEHICLE THAT I DON'T EVEN KNOW WHAT WILL COST BECAUSE I HAVE TO TOW IT TO SOMEONE WHILE STILL MAKING PAYMENTS. DO NOT BUY CHEVY!
NHTSA ODI #11222393
55,000 miles · Jun 24, 2019
Electronic Stability Control (esc)EnginePower Train
I WAS DRIVING WITH MY CHILDREN WHILE EXITING A HIGHWAY OFF-RAMP, AND OUR CHEVY TRAVERSE SUDDENLY MALFUNCTIONED AND I TEMPORARILY LOST POWER STEERING/CONTROL OF THE CAR, HAD NO ACCELERATION, AND ALL INSTRUMENTS WENT WONKY (TURNING ON/OFF, GOING BACK AND FORTH). I WAS FORCED TO PULL OFF THE HIGHWAY OFF-RAMP ONTO A DANGEROUSLY NAR…
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I WAS DRIVING WITH MY CHILDREN WHILE EXITING A HIGHWAY OFF-RAMP, AND OUR CHEVY TRAVERSE SUDDENLY MALFUNCTIONED AND I TEMPORARILY LOST POWER STEERING/CONTROL OF THE CAR, HAD NO ACCELERATION, AND ALL INSTRUMENTS WENT WONKY (TURNING ON/OFF, GOING BACK AND FORTH). I WAS FORCED TO PULL OFF THE HIGHWAY OFF-RAMP ONTO A DANGEROUSLY NARROW SHOULDER WITH MINIMAL ROOM, AND HAD TO COAST THE CAR TO THE END OF THE OFF-RAMP-- AND THEN WAS STUCK AT THE OFF RAMP AT A RED LIGHT IN RUSH-HOUR TRAFFIC. AFTER TOWING THE VEHICLE TO THE DEALERSHIP, WE REPLACED THE BATTERY AT THE SUGGESTION OF OUR LOCAL CHEVY DEALERSHIP. THEN ABOUT 4 MONTHS LATER, THE PROBLEM HAS HAPPENED AGAIN AS I WAS EXITING OUR DRIVEWAY ON MY WAY TO WORK. WE HAD IT TOWED TO OUR LOCAL CHEVY DEALERSHIP, AND AFTER 4 DAYS OF RUNNING DIAGNOSTICS AND TEST DRIVING IT, THEY FINALLY CONCLUDED IT WAS A FAULTY TRANSMISSION MODULE. WE NOW HAVE TO PAY $ 1,700.00 OUT OF POCKET TO REPAIR THE CAR, AS WERE ONE YEAR OVER THE 5 YEAR WARRANTY (BUT ONLY 55K MILES ON THE CAR). AT THE TIME THIS HAPPENED, OUR TRAVERSE ONLY HAD APPROX. 57K MILES ON IT.
NHTSA ODI #11222324
82,000 miles · Jun 18, 2019
Engine
MY TRAVERSE CAME TO SUDDEN STOP IN MIDDLE OF ROAD WITH NO WARNING. I HAD IT TOW TO A MECHANIC WHO FOUND THE ENGINE HAD SEIZED. NO LIGHTS, NO NOISE, ONSTAR DIAGNOSTIC CHECK WAS CLEAR. TRAVERSE HAD 82K MILES. WITH RESEARCH AND TALKING TO MULTIPLE CHEVY DEALERSHIP MECHANICS, THIS IS A KNOWN PROBLEM HAPPENING WITH TRAVERSE. I W…
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MY TRAVERSE CAME TO SUDDEN STOP IN MIDDLE OF ROAD WITH NO WARNING. I HAD IT TOW TO A MECHANIC WHO FOUND THE ENGINE HAD SEIZED. NO LIGHTS, NO NOISE, ONSTAR DIAGNOSTIC CHECK WAS CLEAR. TRAVERSE HAD 82K MILES. WITH RESEARCH AND TALKING TO MULTIPLE CHEVY DEALERSHIP MECHANICS, THIS IS A KNOWN PROBLEM HAPPENING WITH TRAVERSE. I WAS LUCKY NOT TO BE DRIVING ON THE INTERSTATE, LUCKY I WAS DRIVING ON A SIDE STREET GOING 25 MILES. I HAD MY CHILDREN WITH ME!!! THIS COULD HAVE CAUSED DEATH TO MY FAMILY!!! THIS IS A DEATH TRAP AND NEEDS TO BE RECALLED BEFORE THERE ARE SERIOUS INJURIES UP TO AND INCLUDING DEATH! PLEASE FOR THE SAFETY OF OUR CHILDREN LOOK DEEPER INTO THE ISSUE WITH THE ENGINE.
NHTSA ODI #11221088
115,000 miles · Jun 17, 2019
Engine
THE CHECK ENGINE LIGHT CAME ON SHOWING CODES P0018 AND P0019, THE VEHICLE WILL START TO IDLE AND THE TRACTION CONTROLS COME ON AND THE VEHICLE GOES INTO SAFETY MODE NOT ABLE TO GO ABOVE 30 MILES/HOUR. MECHANIC STATED THAT IT WAS INDICATING ISSUES WITH TIMING BELT, BUT THAT IT WAS VERY COMMON FOR THIS VEHICLE TO HAVE ISSUES WITH …
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THE CHECK ENGINE LIGHT CAME ON SHOWING CODES P0018 AND P0019, THE VEHICLE WILL START TO IDLE AND THE TRACTION CONTROLS COME ON AND THE VEHICLE GOES INTO SAFETY MODE NOT ABLE TO GO ABOVE 30 MILES/HOUR. MECHANIC STATED THAT IT WAS INDICATING ISSUES WITH TIMING BELT, BUT THAT IT WAS VERY COMMON FOR THIS VEHICLE TO HAVE ISSUES WITH TIMING BELT TENSIONERS GOING BAD.
NHTSA ODI #11220676
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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