NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
115 reportsClear category filter165,900 miles · Feb 17, 2020
Engine
WHEN DRIVING CAR FORWARD ON ROADS AND WHEN BACKING UP THE CAR/ENGINE STUTTERS. WHEN IN REVERSE THE CAR HAS CUT OFF, WHEN DRIVING FORWARD THE ENGINE RATTLES WITH A 'TIN LIKE' SOUND. WHEN THE CAR IS IN PARK AND IDLING, IT WILL CUT OFF AT TIMES. UPON RESTARTING THE CHECK ENGINE LIGHT WILL COME ON. THE CHECK ENGINE LIGHT WILL GO OF…
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WHEN DRIVING CAR FORWARD ON ROADS AND WHEN BACKING UP THE CAR/ENGINE STUTTERS. WHEN IN REVERSE THE CAR HAS CUT OFF, WHEN DRIVING FORWARD THE ENGINE RATTLES WITH A 'TIN LIKE' SOUND. WHEN THE CAR IS IN PARK AND IDLING, IT WILL CUT OFF AT TIMES. UPON RESTARTING THE CHECK ENGINE LIGHT WILL COME ON. THE CHECK ENGINE LIGHT WILL GO OFF AND COME ON INTERMITTENTLY. WHEN I TOOK THE CAR IN TO DETERMINE WHAT WAS GOING ON, THE CHECK ENGINE LIGHT HAD GONE OFF AND THE DEALERSHIP WAS NOT ABLE TO DETERMINE THE PROBLEM INITIALLY AND HAD TO KEEP THE CAR OVERNIGHT TO DETERMINE THE DIAGNOSIS THAT THE TIMING CHAIN KIT NEEDED TO BE REPLACED. I WAS TOLD THAT THIS REPAIR WOULD NO LONGER FALL UNDER THE GM WARRANTY. UPON SEARCHING ONLINE AND HAVING MY CAR LOOKED AT BY AN INDEPENDENT REPAIR SHOP, I HAVE FOUND THAT THIS HAS BEEN A RECURRING PROBLEM WITH THE CHEVROLET TRAVERSE AND GM HAS NOT ISSUED A RECALL.
NHTSA ODI #11309724
Mileage unknown · Jan 31, 2020
Electronic Stability Control (esc)Engine
WHILE DRIVING AT NORMAL TRAFFIC AND HIGHWAY SPEEDS, THE VEHICLE WILL SOMETIMES REDUCE SPEEDS ON ITS OWN AND THE TRANSMISSION WILL DROP TO 2ND GEAR. THE SEVICE ENGINE LIGHT WILL FLASH AND THE DASH WILL READ TRACTION CONTROL OFF. SOMETIMES THE ENGINE WILL ALSO MISFIRE. THE VEHICLE WILL SOMETIMES CORRECT ITSELF AND RETURN TO NORMAL…
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WHILE DRIVING AT NORMAL TRAFFIC AND HIGHWAY SPEEDS, THE VEHICLE WILL SOMETIMES REDUCE SPEEDS ON ITS OWN AND THE TRANSMISSION WILL DROP TO 2ND GEAR. THE SEVICE ENGINE LIGHT WILL FLASH AND THE DASH WILL READ TRACTION CONTROL OFF. SOMETIMES THE ENGINE WILL ALSO MISFIRE. THE VEHICLE WILL SOMETIMES CORRECT ITSELF AND RETURN TO NORMAL DRIVING OR IT HAS TO BE TURNED OFF TO RESET. SOME FORUM USERS SUGGEST REPLACING THE THROTTLE DUE TO CARBON BUILDUP. THIS IS CAN CAUSE CONFUSION WITH A DRIVER WHICH MAY RESULT IN A COLLISION.
NHTSA ODI #11306407
Mileage unknown · Jan 31, 2020
EnginePower Train
THE TIMING CHAIN NEEDS TO BE REPLACED AND IS A KNOWN PROBLEM WITH CHEVROLET EVEN THOUGH THEY HAVE NOT DONE A RECALL. EATS OIL, TICKS AND MY CHECK ENGINE LIGHT IS ON. MY MECHANIC LOOKED AT IT AND SAID IT WAS THE TIMING CHAIN. I DON'T HAVE 3K TO FIX MY CAR.
NHTSA ODI #11306405
80,000 miles · Jan 16, 2020
Engine
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVEN AT AN UNDISCLOSED SPEED THERE WAS AN ABNORMAL RATTLING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO (MIKE SAVOIE CHEVROLET LOCATED AT 1900 W MAPLE …
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVEN AT AN UNDISCLOSED SPEED THERE WAS AN ABNORMAL RATTLING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO (MIKE SAVOIE CHEVROLET LOCATED AT 1900 W MAPLE RD, TROY, MI 48084 PHONE NUMBER 248-566-6523) WHERE THE TIMING CHAIN WAS REPLACED. THE CONTACT STATED THAT AFTER TWO YEARS THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE SAME DEALER WHO DIAGNOSED THAT THE SAME REPAIR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #11299747
94,610 miles · Jan 9, 2020
EnginePower TrainUnknown Or Other
WHINING AND WINDING SOUND ON ACCELERATION AT ALL SPEEDS..RUMBLING NOISE FROM ENGINE. STRUT LEAKING AND FRONT SUSPENSION ISSUES. THIS TURNED OUT TO BE TRANSMISSION AND TORQUE CONVERTER. ALONG WITH PTO PINION SEAL, CRANKSHAFT SEAL, WATER PUMP, HARMONIC BALANCER, STRUTS, SWAY BAR LINKS, AND DRIVE BELT.
NHTSA ODI #11298295
116,640 miles · Dec 16, 2019
Engine
MY WIFE WAS DRIVING ON THE HIGHWAY WHEN IT LOST SIGNIFICANT POWER AND STARTED RATTLING VIOLENTLY. SHE WAS ABLE TO PULL INTO A BUSINESS PARKING LOT. STABILITRAK SYSTEM, TRACTION CONTROL, CHECK ENGINE LIGHTS ALL CAME ON. AFTER SITTING FOR ABOUT 10 MINUTES, IT STARTED BACK UP WITH LESS VIOLENT SHAKING BUT STILL WITH REDUCED POWE…
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MY WIFE WAS DRIVING ON THE HIGHWAY WHEN IT LOST SIGNIFICANT POWER AND STARTED RATTLING VIOLENTLY. SHE WAS ABLE TO PULL INTO A BUSINESS PARKING LOT. STABILITRAK SYSTEM, TRACTION CONTROL, CHECK ENGINE LIGHTS ALL CAME ON. AFTER SITTING FOR ABOUT 10 MINUTES, IT STARTED BACK UP WITH LESS VIOLENT SHAKING BUT STILL WITH REDUCED POWER, SHE WAS ABLE TO 'LIMP' TO THE PELLEGRINO DEALERSHIP IN WILLIAMSTOWN, NJ. IT HAD FAULT CODES P0300 AND P0303 FOR RANDOM ENGINE MISFIRE AND CYLINDER 3 MISFIRE. THEY DIAGNOSED AS "MINIMALLY NEEDING CYLINDER #3 FUEL INJECTOR PLUS ADDITIONAL DIAGNOSTICS AFTERWARDS TO DETERMINE FULL EXTENT OF ISSUE" FIRST THRESHOLD WOULD BE $1500 AND POSSIBLY SEVERAL THOUSAND POSSIBLY INCLUDING AN ENGINE REPLACEMENT. THEY OFFERED $2000 TRADE-IN TOWARD ANOTHER VEHICLE THERE. WITH HARDLY ANY DIAGNOSTICS, I WAS SURPRISED OF 'POSSIBLE ENGINE REPLACEMENT' DIAGNOSIS, SO I TOOK THE VEHICLE TO ANOTHER SHOP TO DO THE FUEL INJECTOR REPLACEMENT PLUS CHECK PLUGS, COILS (ALL GOOD), CLEAN REMAINING FUEL INJECTORS AND INTAKE MANIFOLD FOR A FRACTION OF WHAT THE DEALERSHIP QUOTED. CYLINDER COMPRESSION WAS GOOD, BUT THE SAME RANDOM MISFIRE P0300 CODE AND P0303 CODES STILL COME UP AND IDLES VERY ROUGH WITH ENGINE NOISE AND SIGNIFICANT REDUCED POWER. CLEARLY, THE INJECTOR WAS NOT THE ROOT CAUSE OF THE PROBLEM. IF FUEL IS GIVEN MORE AGGRESSIVELY, ALL THE STABILITRAK LIGHTS COME BACK UP. IN DOING ADDITIONAL RESEARCH ONLINE, IT APPEARS TO BE A COMMON ISSUE. OIL CHANGES WERE PERFORMED ROUTINELY AT THE DEALERSHIP SINCE WE HAD A "LUBE FOR LIFE" CONTRACT. MILEAGE IS 116,640.
NHTSA ODI #11289527
189,000 miles · Nov 16, 2019
Electrical SystemElectronic Stability Control (esc)Engine
MY HUSBAND AND I WENT TO THE STORE WITH OUR TWO KIDS JUST TO GRAB SOME GROCERIES. WE LIVE LESS THAN 5 MILES FROM THE GROCERY STORE. ON OUR WAY HOME THE CAR STARTED SHAKING WHILE IDLING AND ACTED LIKE IT WAS GOING TO STALL OUT ON US. WE WERE IN THE MIDDLE OF THE INTERSECTION WHEN THE CAR DECIDED TO START SPUTTERING, SHAKING VIOLE…
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MY HUSBAND AND I WENT TO THE STORE WITH OUR TWO KIDS JUST TO GRAB SOME GROCERIES. WE LIVE LESS THAN 5 MILES FROM THE GROCERY STORE. ON OUR WAY HOME THE CAR STARTED SHAKING WHILE IDLING AND ACTED LIKE IT WAS GOING TO STALL OUT ON US. WE WERE IN THE MIDDLE OF THE INTERSECTION WHEN THE CAR DECIDED TO START SPUTTERING, SHAKING VIOLENTLY AND THEN SHUT OFF. THANKFULLY ENOUGH WE WERE ABLE TO PULL INTO A PARKING LOT TO TRY AND FIGURE OUT WHAT HAPPENED. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED BACK UP. WE WERE NOT ABLE TO GO ABOVE 20 MPH. WE FOUND OUT THAT THE FUEL PUMP WENT OUT SO WE SPENT THE $300 TO REPLACE THAT. ONCE THAT WAS REPLACED WE THOUGHT WE WERE IN THE CLEAR. ABOUT TWO DAYS LATER THE SAME THING HAPPENED AGAIN EXCEPT I WAS ON THE EXPRESSWAY DOING ABOUT 70-80 MPH. SAME THING, WAS ABLE TO START IT UP AGAIN AFTER MULTIPLE ATTEMPTS, COULDN'T GO ABOVE 40 MPH THIS TIME. ABOUT TWO MONTHS AGO WE STARTED HAVING P0017, P0018, P0019 TROUBLE CODES POP UP. WE TRIED TO REPLACE THE SENSORS AND THEY WERE STILL POPPING UP. WE CLEARED THEM, ABOUT 5-10 MINUTES LATER THEY WOULD POP BACK UP AGAIN. THURSDAY THE CAR WAS WORKING FINE. IT WAS RUNNING GREAT, NO SHAKING, WASN'T ACTING LIKE IT WAS GOING TO STALL OUT. THE ENGINE LIGHT WAS STILL ON BUT WE ARE NOW TO THE POINT THAT THERE IS SOME SORT OF ELECTRICAL ISSUE GOING ON. THIS IS OUR ONLY VEHICLE, AND WE HAVE TWO KIDS AND JOBS TO GET TO. WE ARE TIRED OF PUTTING MONEY INTO THIS TRYING TO FIGURE OUT WHAT'S WRONG WITH IT. MY PARENTS OWNED THIS CAR BEFORE WE DID. WE ARE THE SECOND OWNERS. I FIND IT PRETTY CONVENIENT THAT EVERYTHING STARTS TO GO DOWNHILL AFTER WARRANTY DATES ARE UP OR AFTER YOU HIT A CERTAIN MILEAGE. AND WITH THE STRIKE THAT JUST HAPPENED, GM ISN'T WANTING TO TAKE ANY RESPONSIBILITY FOR THE FEAR OF LOSING MONEY YET AGAIN. ISSUE A RECALL OR YOU WILL END UP WITH LAWSUITS. EITHER WAY YOU WILL LOSE MONEY. SAVE SOME LIVES.
NHTSA ODI #11280545
100,000 miles · Nov 13, 2019
Electrical SystemEngine
I WAS DRIVING DOWN THE ROAD GOING 45 MILES AN HOUR WHEN THE ENGINE OF THE TRAVERSE JUST SHUT OFF WHILE DRIVING. I WAS EXTREMELY LUCKY THAT I WAS ABLE TO COAST TO A SAFE SPOT BUT THERE WAS NO POWER STEERING. I WAS ON A 2 LANE ROAD THAT GETS A LOT OF FAST TRAFFIC AND WAS BARELY ABLE TO GET TO SAFETY.CAR WOULD NOT START UP AGAIN BU…
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I WAS DRIVING DOWN THE ROAD GOING 45 MILES AN HOUR WHEN THE ENGINE OF THE TRAVERSE JUST SHUT OFF WHILE DRIVING. I WAS EXTREMELY LUCKY THAT I WAS ABLE TO COAST TO A SAFE SPOT BUT THERE WAS NO POWER STEERING. I WAS ON A 2 LANE ROAD THAT GETS A LOT OF FAST TRAFFIC AND WAS BARELY ABLE TO GET TO SAFETY.CAR WOULD NOT START UP AGAIN BUT ELECTRICAL WAS STILL ON.TRACTION CONTROL LIGHT LIT UP BRIEFLY A WEEK BEFORE THE INCIDENT. AT THE TIME OF ENGINE SHUT OFF-THERE WERE NO WARNING LIGHTS OR ANY INDICATION. THIS IS A MANUFACTURING DEFECT THAT HAS BEEN WELL DOCUMENTED-SO MANY PEOPLE HAVE COMPLAINED ABOUT THE EXACT SAME THING HAPPENING. I CAN'T BELIEVE THAT NO ONE IS TAKING THESE VEHICLES OFF OF THE ROAD! THIS IS SO CRAZY DANGEROUS-SOMEONE HAS TO DO SOMETHING TO GET THESE VEHICLES OFF OF THE ROAD. SOMEONE IS GOING TO GET KILLED.
NHTSA ODI #11279722
102,000 miles · Nov 1, 2019
Engine
TL* THE CONTACT'S HUSBAND OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD AND PLACED THE GEAR IN NEUTRAL. THE VEHICLE WOULD NOT RESTART. THE INSURANCE COMPANY TOWED THE VEHICLE TO AN INDEPENDEN…
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TL* THE CONTACT'S HUSBAND OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD AND PLACED THE GEAR IN NEUTRAL. THE VEHICLE WOULD NOT RESTART. THE INSURANCE COMPANY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING BELT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO HARPEL BROTHERS (2305 EAST 10TH ST, GLENCOE, MINNESOTA 55336, 320-864-5181) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000. THE VIN WAS UNKNOWN.
NHTSA ODI #11277512
102,572 miles · Sep 28, 2019
Engine
WHILE ACCELERATING TO MERGE BACK ONTO THE HIGHWAY FROM THE EXIT THE SUV STOPPED ACCELERATING. THE CHECK ENGINE LIGHT CAME ON AND IT JUST SHUT OFF. IT WAS COASTED TO THE SHOULDER AND TRIED RESTARTING IT BUT NOTHING HAPPENED. CHECKED THE OIL DIPSTICK AND IT WAS READING EMPTY. TWO QUARTS OF OIL WAS ADDED AND IT STILL WOULDN'T START…
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WHILE ACCELERATING TO MERGE BACK ONTO THE HIGHWAY FROM THE EXIT THE SUV STOPPED ACCELERATING. THE CHECK ENGINE LIGHT CAME ON AND IT JUST SHUT OFF. IT WAS COASTED TO THE SHOULDER AND TRIED RESTARTING IT BUT NOTHING HAPPENED. CHECKED THE OIL DIPSTICK AND IT WAS READING EMPTY. TWO QUARTS OF OIL WAS ADDED AND IT STILL WOULDN'T START. THE SUV HAD BEEN DRIVEN ABOUT 4K MILES SINCE PURCHASED WITH NO OIL CHANGE BUT AT NO POINT DID THE OIL LIGHT COME ON TO SAY IT WAS LOW. IT WAS TOWED TO RINCON CHEVY WHERE THEY SAID IT WAS CATASTROPHIC INTERNAL ENGINE FAILURE AND ENGINE TO HAVE NO COMPRESSION. CONTACTED THE DEALERSHIP IT WAS PURCHASED FROM, WALDORF HONDA, AND THEY CONTINUED TO SAY THE OIL NOT BEING CHANGED AT 3K MILES FOR THE PROBLEM. THEY CONTINUED TO IGNORE THE FACT THAT I CALLED THEM THE DAY AFTER PURCHASE THAT I NOTICED A HESITATION WHILE DRIVING. TOLD THEM A SECOND TIME IN PERSON ABOUT IT AND WAS TOLD TO DRIVE IT UNTIL SOMETHING HAPPENS. I HAVE READ OTHER INSTANCES ABOUT THESE SAME TYPES OF PROBLEMS. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE AS FOR RIDING IN THIS SUV WAS A MAN, AN EIGHT MONTH PREGNANT WOMAN, AND A THREE YEAR OLD CHILD THAT WAS TRAVELING ON A HIGHWAY WHERE SPEED LIMIT WAS 70 MPH. IN THE PROCESS OF TAKING IT BACK TO THE DEALERSHIP WHERE PURCHASED. THEY ARE STILL PUTTING ON THAT IT'S MY FAULT AND ARE SURPRISED THAT THE WARRANTY COMPANY IS OFFERING TO PAY ABOUT 30% OF THE COST TO REPLACE THE MOTOR. SAYING THAT REPLACING THE MOTOR IS THE ONLY OPTION AND ALSO THE ONLY WAY TO FIGURE OUT THE HESITATION ISSUE, A POSSIBLE TRANSMISSION PROBLEM.
NHTSA ODI #11258774
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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