IllustrationI AM SECOND OWNER I GOT IT WITH 60K MILES ON IT, I STIL HAVE TO PAID 10K TO THE BANK FOR MY TRAVERSE AND NOW THE TIMING CHAIN WHY ME!!! CAR HAS 113K MILES ON IT. MY TRAVERSE LOOKS BRAND NEW I TAKE GOOD CARE OF IT. THIS IS MY FAMILY CAR PLEASE HELP!😢
2012 Chevrolet Traverse
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Chevrolet Traverse do not stand out strongly from the model-year median of 302.
About this comparison →How this year compares
Owner complaints by model year
Compare all Traverse years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
3125–50K
5650–75K
6975–100K
82100–150K
21150K+
285 reports with mileage · 69 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 115 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electronic Stability Control (esc). Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports2 fire reports10 injury reports
Engine complaints
115 reportsI WAS DRIVING 70MPH ON THE INTERSTATE (WITH MY 4 CHILDREN IN TOW) MY CEL, SERVICE STABILITRAC AND REDUCED ENGINE POWER LIGHTS CAME ON. MY SPEED WAS REDUCED TO AROUND 45MPH. I HAD TWO SEMIS BEHIND ME, THE ONE DIRECTLY BEHIND ME HAD TO GET OVER VERY QUICKLY TO AVOID REAR ENDING ME. I PUT ON MY HAZARDS AND TOOK THE NEXT EXIT APPRO…
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I WAS DRIVING 70MPH ON THE INTERSTATE (WITH MY 4 CHILDREN IN TOW) MY CEL, SERVICE STABILITRAC AND REDUCED ENGINE POWER LIGHTS CAME ON. MY SPEED WAS REDUCED TO AROUND 45MPH. I HAD TWO SEMIS BEHIND ME, THE ONE DIRECTLY BEHIND ME HAD TO GET OVER VERY QUICKLY TO AVOID REAR ENDING ME. I PUT ON MY HAZARDS AND TOOK THE NEXT EXIT APPROXIMATELY 7 MILES AHEAD. ONCE OFF THE INTERSTATE I SHUT OFF MY VEHICLE, WAITED TWO MINUTES THEN RESTARTED, LIGHTS AND MESSAGES STILL ON. I PROCEEDED TO DRIVE BUT COULD ONLY GO AROUND 45MPH WHILE MY VEHICLE WAS NOT WANTING TO GO. I PARKED IT AT WORK THEN AT LUNCH I DROVE IT ON CITY STREETS AT 35MPH. I PARKED IT AGAIN AT MY WORK. WHEN I GOT OFF I STARTED THE CAR AND STARTED DRIVING, NO LIGHTS OR MESSAGES. I PROCEEDED TO DRIVE TO THE INTERSTATE ON MY WAY HOME. WHEN MY VEHICLE HIT 60MPH THE SAME THING HAPPENED, LUCKILY NO VEHICLES BEHIND ME. I GOT OFF THE INTERSTATE AND DRIVE 45MPH THE REST OF THE WAY HOME. MY VEHICLE WAS PARKED FOR A FEW DAYS. AFTER STARTING AGAIN THE SAME LIGHTS AND MESSAGES APPEARED. I CONTACTED MY DEALER AND WAS TOLD MY VEHICLE WAS NOT PART OF THE SPECIAL COVERAGE FOR THIS EXACT ISSUE. I CONTACTED CHEVY CUSTOMER SERVICE AND WAS TOLD MY VIN/YEAR WAS NOT PART OF THE ISSUE AND THERE WAS NOTHING THEY COULD DO KNOWING THIS IS A KNOWN ISSUE AND WAS ONE OF THE SCARIEST MOMENTS OF MY LIFE. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER AND THE FAULTY SENSORS WERE REPLACED; HOWEVER, THE FAILURE RECURRED AND THE HEADLIGHTS STOPPED WORKING. THE CONTACT HAD TO DRIV…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER AND THE FAULTY SENSORS WERE REPLACED; HOWEVER, THE FAILURE RECURRED AND THE HEADLIGHTS STOPPED WORKING. THE CONTACT HAD TO DRIVE WITH THE HIGH BEAMS ACTIVATED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE, EXCEPT TO REFER THE CONTACT BACK TO THE DEALER AND NHTSA. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT PROVIDED.
2012 CHEVY TRAVERSE ENGINE LIGHT AND TRACTION CONTROL LIGHT COME ON. ENGINE LOSES POWER AND REQUIRES THE VEHICLE TO. E RESTARTED TO REGAIN POWER. WE HAVE HAD THE VEHICLE CHECKED BY THE DEALERSHIP 3 TIMES FOR THE SAME REASON. THE DEALERSHIP HAS RESET THE COMPUTER EACH TIME. THE LAST TIME THE DIAGNOSTIC COMPUTER THE DEALER HAS ST…
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2012 CHEVY TRAVERSE ENGINE LIGHT AND TRACTION CONTROL LIGHT COME ON. ENGINE LOSES POWER AND REQUIRES THE VEHICLE TO. E RESTARTED TO REGAIN POWER. WE HAVE HAD THE VEHICLE CHECKED BY THE DEALERSHIP 3 TIMES FOR THE SAME REASON. THE DEALERSHIP HAS RESET THE COMPUTER EACH TIME. THE LAST TIME THE DIAGNOSTIC COMPUTER THE DEALER HAS STATED LOW FUEL VOLUME. THE TRACTION CONTROL AND ENGINE LIGHT COME ON THE SAME DAY USUALLY WITHIN AN HOUR OR TWO. THE SERVICE ADVISOR TOLD US TO TRY HI TEST ETHANOL FREE GAS. WE DID AS TOLD WITH A FUEL TREATMENT THEY PUT IN THE TANK. THE LIGHTS STILL CAME ON. WHEN THE TRAVERSE IS STARTED IN THE MORNING(COLD START) THE ENGINE RUNS ROUGH. THIS VEHICLE ONLY HAS 47000 MILES ON IT AND WAS PURCHASED NEW. WE HAVE ALWAY KEPT THE VEHICLE MAINTAINED. LAST YEAR THE TRAVERSE STARTED USING OIL A QUART OR MORE IN 1000 MILES WHEN DRIVEN ON LONG TRIPS.
"TAKATA RECALL" I RECENTLY PURCHASED A 2012 CHEVROLET TAVERSE WITH 35,000 MILES FROM SUPREME CHEVROLET CADILLAC OF PLAQUEMINE ON 5/23/2016. THE ENGINE LIGHT HAS BEEN ON FOR A LITTLE OVER A WEEK NOW, THE "SERVICE AIRBAG" SHOWS ON THE DASHBOARD, THE AIRBAG LIGHT IS ON, THE STEERING WHEEL ALIGNMENT IS OFF, THE PASSENGER WINDOW POWE…
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"TAKATA RECALL" I RECENTLY PURCHASED A 2012 CHEVROLET TAVERSE WITH 35,000 MILES FROM SUPREME CHEVROLET CADILLAC OF PLAQUEMINE ON 5/23/2016. THE ENGINE LIGHT HAS BEEN ON FOR A LITTLE OVER A WEEK NOW, THE "SERVICE AIRBAG" SHOWS ON THE DASHBOARD, THE AIRBAG LIGHT IS ON, THE STEERING WHEEL ALIGNMENT IS OFF, THE PASSENGER WINDOW POWER BUTTON ON THE DRIVER SIDE WANT ROLL THE WINDOW DOWN AT TIMES, THEIR IS A NOISE WHEN THE AIR IS ON AND ALSO WHEN I TURN IT OFF, AND GETS WORSE WHEN I MOVE THE STEERING WHEEL.. MY CAR WAS PARKED IN MY DRIVEWAY WHEN I NOTICED THE LIGHTS FOR THE AIRBAG AND ENGINE, IT WAS IN MOTION WHEN I NOTICED THE BUTTON FOR THE WINDOW, THE STEERING WHEEL ALIGNMENT WAS OFF, AND THE NOISE BEING MADE. THEIR WAS A RECALL ON 2012 CHEVROLET TRAVERSE IN DECEMBER OF 2015 AND EARLIER IN 2015, IM NOT SURE HOW LONG A RECALL LAST BUT IF I AM GONNA PAY ALMOST $41,000 FOR THIS VEHICLE I WOULD LIKE FOR NOT ONLY MYSELF BUT MY 3 CHILDREN AND FIANCE TO FEEL SAFE RIDING IN IT. IF THERE IS ANYTHING ELSE I NEED TO EXPLAIN FEEL FREE TO CONTACT ME..
MAJOR SAFTEY RISK: MY TRAVERSE WAS WELL MAINTAINED WAS OFTEN FILLED WITH SOCCER KIDS. THE SAFETY FAILURE COULD HAVE BEEN DEADLY! WHILE DRIVING, THE AUTO BEGAN DISPLAYING THE FOLLOWING MESSAGES IN RAPID SUCCESSION: BATTERY SAVER ACTIVE, SERVICE BATTERY CHARGING SYSTEM, SERVICE TRACTION CONTROL, SERVICE STABILITRAK. I PARKED …
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MAJOR SAFTEY RISK: MY TRAVERSE WAS WELL MAINTAINED WAS OFTEN FILLED WITH SOCCER KIDS. THE SAFETY FAILURE COULD HAVE BEEN DEADLY! WHILE DRIVING, THE AUTO BEGAN DISPLAYING THE FOLLOWING MESSAGES IN RAPID SUCCESSION: BATTERY SAVER ACTIVE, SERVICE BATTERY CHARGING SYSTEM, SERVICE TRACTION CONTROL, SERVICE STABILITRAK. I PARKED THE CAR TO DROP OF MY KIDS, THE CAR WOULD NOT START AGAIN. AFTER A JUMP, I HEADED FOR THE DEALER WHICH WAS 4 MILES AWAY. OPERATIONS APPEARED OK INITIALLY. ON THE EXPRESSWAY, THE CAR ELECTRONICS WENT OUT. NOT JUST RADIO AND A/C, BUT ALL ELECTRICAL. I REALIZED THAT THE ENGINE WAS NO LONGER RUNNING WHILE IN RUSH HOUR TRAFFICE ON A CHICAGO EXPRESSWAY. NO HAZARDS, NO WAY TO LOWER WINDOWS, I WAS EXTREMELY LUCKY TO FIND A GAP IN THE TRAFFIC TO GET TO THE SIDE OF THE ROAD AND PARK. FROM THE SHOULDER OF THE EXPRESSWAY, CARS CONTINUED TO FLY PAST ME AT HIGH SPEED. THIS WAS ABSOLUTELY CHAOTIC AND DANGEROUS. I WAITED FOR AAA TO ARRIVE. AAA WAS FORCED TO TOW (MY TRAVERSE IS FRONT WHEEL DRIVE) RATHER THAN FLATBED BECAUSE WITHOUT ELECTRICITY WE THE CAR WAS STUCK IN PARK. AT THE CHEVY DEALER, THEY QUICKLY READ THE ERROR CODES AND PRESENTED ME WITH A $1,400 ESTIMATE TO REPLACE THE ALTERNATOR. SHARING MY FRUSTRATION AND POINTING OUT THAT THIS TYPE OF CATASTROPHIC FAILURE WAS WELL BEYOND ANY REASONABLE EXPECTATION OF A PRESUMABLY SAFE VEHICLE, THEY FOUND A WAY TO LOWER THE COST TO $607. (I DO RESPECT AND APPRECIATE THE SERVICE DEPARTMENT AT THE DEALERSHIP.) THIS CLEARLY SHOULD BE A RECALL ISSUE AND CHEVY SHOULD CORRECT THESE ISSUES ON THEIR DIME. I BOUGHT THE TRAVERSE WITH THE EXPECATATION OF SAFETY AND RELIABILITY. I AM NOW VERY SKEPTICAL AND AM HESSITANT TO FILL THIS 8 SEATER WITH KIDS THE WAY I USED TOO. MANY OTHERS HAVE EXPERIENCED SIMILAR FAILURES. THIS IS A POTENTIAL MORTAL DANGER TO DRIVERS, PASSENGERS AND OTHER INNOCENT BYSTANDERS!
WHILE TRAVELING AT 70MPH ON INTERSTATE, THE CHECK ENGINE LIGHT SUDDENLY WENT ON AND I IMMEDIATELY LOST POWER TO 5MPH WITH ENGINE RUNNING ROUGHLY. I LIMPED INTO CHEVROLET DEALER WHO REPLACED MASS AIR FLOW SENSOR AND THROTTLE BODY. CHEVROLET CLAIMS THERE IS NO RECALL BUT A FRIEND WHO HAS 2001 TRAVERSE WAS SENT LETTER INDICTING A P…
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WHILE TRAVELING AT 70MPH ON INTERSTATE, THE CHECK ENGINE LIGHT SUDDENLY WENT ON AND I IMMEDIATELY LOST POWER TO 5MPH WITH ENGINE RUNNING ROUGHLY. I LIMPED INTO CHEVROLET DEALER WHO REPLACED MASS AIR FLOW SENSOR AND THROTTLE BODY. CHEVROLET CLAIMS THERE IS NO RECALL BUT A FRIEND WHO HAS 2001 TRAVERSE WAS SENT LETTER INDICTING A POSSIBLE PROBLEM COULD OCCUR INDICATING SAME CIRCUMSTANCE-"THE ENGINE TO RUN ROUGH , CAUSE THE MALFUNCTION-INDICATOR LAMP/AND OR REDUCED POWER MESSAGE TO ILLUMINATE,AND REDUCE THE ENGINES POWER. THIS CONDITION IS VERY SERIOUS AND COULD HAVE BEE CATASTROPHIC.
MY WIFE LEFT FOR WORK ACOUPLE OF MORNINGS AND CALLS ME TO TELL ME THE TRACTION CONTROL LIGHT, CHECK ENGINE LIGHT AND THE STABILITRAC LIGHT CAME ON AND THE VEHICLE HAD TROUBLE DRIVING WHEN SHE WOULD PRESS ON THE GAS.
CAR LOST ENGINE POWER WHILE DRIVING OVER 60MPH ON THE EXPRESSWAY. *JS
THE ENGINE CONTINUES TO RUN ONCE IGNITION IS SHOUT OFF AND KEY IS REMOVED. *TR
Official recalls
521V246000 · Air Bags:critical Fasteners
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
15V415000 · Structure:body:hatchback/liftgate
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
14V266000 · Seat Belts
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
14V118000 · Air Bags:side/window
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
12V151000 · Visibility:windshield Wiper/washer:linkages
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648