NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
115 reportsClear category filter140,000 miles · Dec 5, 2017
Engine
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER JOHN PAUL'S BUICK GMC LOCATED AT 3615 S 108TH ST GREENFIELD WI 53228 WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS STRETCHED AND NEEDED…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER JOHN PAUL'S BUICK GMC LOCATED AT 3615 S 108TH ST GREENFIELD WI 53228 WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS STRETCHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 140,000.
NHTSA ODI #11052456
90,000 miles · Oct 19, 2017
Engine
OUR 2012 CHEVY TRAVERSE 5 YEAR, 100,000 MILE DRIVETRAIN WARRANTY EXPIRES 11/15/2017. OUR 2012 CHEVY TRAVERSE HAD AN ENGINE FAILURE. ALSO BRAKE FAILURE. I WAS TOLD BY THE SERVICE DEPT FROM THE DEALER THAT THE ISSUE WAS A PART FELL INTO THE PISTON. MANUFACTURERS WARRANTY IS 5 YEAR 100,000 MILES, WE HAVE 90,000 MILES AND OUR 5 …
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OUR 2012 CHEVY TRAVERSE 5 YEAR, 100,000 MILE DRIVETRAIN WARRANTY EXPIRES 11/15/2017. OUR 2012 CHEVY TRAVERSE HAD AN ENGINE FAILURE. ALSO BRAKE FAILURE. I WAS TOLD BY THE SERVICE DEPT FROM THE DEALER THAT THE ISSUE WAS A PART FELL INTO THE PISTON. MANUFACTURERS WARRANTY IS 5 YEAR 100,000 MILES, WE HAVE 90,000 MILES AND OUR 5 YEAR ISN'T UP UNITL NOV 15, 2017. DEALER SERVICE MADE US PROVIDE 3 RECEIPTS FROM THE MAINTENANCE SHOP, THEN REQUIRED RECEIPTS UP TIL 2015 WHEN WE LAST USED THE DEALER SERVICE. BECAUSE THE RECEIPTS ALL DID NOT LIST THE VIN # OR LICENSE PLATE THEY WILL NOT HONOR THE WARRANTY. I TOLD THE SERVICE MANAGER YOU ARE MORE THAN WELCOME TO CONTACT THE MAINTENANCE SHOP YOURSELF TO CONFIRM THE CAR THAT WAS SERVICED WAS THE CAR IN QUESTION. THEY REFUSED AND REFUSE TO HONOR THE 5 YEAR, 100,000 MILE DRIVETRAIN WARRANTY. PLEASE HELP, WE NEED THIS CAR FOR TRANSPORTING OUR CHILDREN TO AND FROM SCHOOL, ETC
NHTSA ODI #11034695
72,200 miles · Oct 19, 2017
Engine
MY 2012 CHEVROLET TRAVERSE WITH 72,000 MILES IS EXPERIENCING THE SAME ISSUE AS MANY OTHER CHEVROLET VEHICLES REGARDING V6 TIMING CHAIN. CHECK ENGINE LIGHT COMES ON WITH CODE P0016 P0017. SINCE I PURCHASED MY VEHICLE IN DECEMBER OF 2011, I'M OVER THE 5 YEAR PORTION OF THE WARRANTY AND THE 2012 TRAVERSE IS NOT INCLUDED IN THE CU…
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MY 2012 CHEVROLET TRAVERSE WITH 72,000 MILES IS EXPERIENCING THE SAME ISSUE AS MANY OTHER CHEVROLET VEHICLES REGARDING V6 TIMING CHAIN. CHECK ENGINE LIGHT COMES ON WITH CODE P0016 P0017. SINCE I PURCHASED MY VEHICLE IN DECEMBER OF 2011, I'M OVER THE 5 YEAR PORTION OF THE WARRANTY AND THE 2012 TRAVERSE IS NOT INCLUDED IN THE CUSTOMER SERVICE PROGRAM EXTENDING THE WARRANTY ON VEHICLES WITH THE SAME ENGINE TO 10 YEARS / 120,000 MILES. CHEVROLET NEEDS TO BE MADE TO RECALL VEHICLES THEY MADE WITH THIS ISSUE.
NHTSA ODI #11034675
112,000 miles · Jun 25, 2017
Electronic Stability Control (esc)EngineStructure
I BOUGHT THE CAR 12/2015. WHEN THE ENGINE STOPPED ON ME ON 1-95 WITH MY CHILDREN AND I, WE WERE TERRIFIED. DURING A SERVICE IN 2/2016, I FOUND OUT THERE WAS A 20,000 MILE DISCREPANCY. THEY SUPPOSEDLY FIXED THE ENGINE BUT THE A/C WAS NOT COVERED IN THE STANDARD WARRANTY. SINCE THEN, I BOUGHT MY CAR TO AUTONATION IN APROX. 12 TIME…
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I BOUGHT THE CAR 12/2015. WHEN THE ENGINE STOPPED ON ME ON 1-95 WITH MY CHILDREN AND I, WE WERE TERRIFIED. DURING A SERVICE IN 2/2016, I FOUND OUT THERE WAS A 20,000 MILE DISCREPANCY. THEY SUPPOSEDLY FIXED THE ENGINE BUT THE A/C WAS NOT COVERED IN THE STANDARD WARRANTY. SINCE THEN, I BOUGHT MY CAR TO AUTONATION IN APROX. 12 TIMES. LAST TIME, I BOUGHT THE CAR OVER IN MAY, I DROPPED IN OFF BECAUSE MY CAR WAS SHAKING, GAS WAS COMING OUT THE PIPE AND THEN IT STOPPED AND RECEIVED MY CAR BACK OVER 24 HOURS LATER. WHEN I PICKED MY CAR BACK, I RECEIVED A ESTIMATE OF ATLEAST $3,000 AND WAS TOLD IF I WERE TO GET THE CERTAIN REPAIRS DONE TO THE CAR, IT DOES NOT MEAN THAT, MY CAR WOULD STOP HAVING THE PROBLEM, WHEN THE CAR STOPS. AGAIN, THIS MONTH, MY CAR DID THE SAME THING AND THE TRUNK DOOR WOULD NOT STAY OPEN, I HAVE TO HOLD THE DOOR UP WITH MY HANDS. THEN I TOOK IT SOMEWHERE ELSE, THAT REPAIR CENTER, STATED THAT MY COMPUTER HAS PROBLEMS, I NEED A NEW CONDENSER AND COMPRESSOR.
NHTSA ODI #11001198
133,000 miles · Jun 7, 2017
Engine
2012 CHEVROLET TRAVERSE ENGINE KNOCKING NOISE. THOUGHT IS WAS ROD KNOCKING BUT KNOW BELIEVE IT TO BE TIMING CHAIN. VEHICLE IS OUT OF WARRANTY AND DOES NOT RUN. CHEVROLET NEED TO RECALL THESE ENGINES AND FIX THESE TIMING CHAINS.
NHTSA ODI #10993666
80,000 miles · May 27, 2017
Electronic Stability Control (esc)EnginePower Train
EXPERIENCED AN ISSUE WITH REDUCED ENGINE POWER/STABILITRAK/TRACTION OFF. THIS HAPPENED SUDDENLY WITHOUT WARNING WHILE I WAS HEADED HOME WORK.ENGINE REVING UNABLE TO MOVE AT NORMAL SPEED I TOOK IT TO THE DEALERSHIP & WAS TOLD IT WAS 3 BROKEN WIRES ON THE TCM. GOT THE TRUCK BACK AND ALL SEEMED OK, THEN LESS THAN 1 WEEK LATER AF…
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EXPERIENCED AN ISSUE WITH REDUCED ENGINE POWER/STABILITRAK/TRACTION OFF. THIS HAPPENED SUDDENLY WITHOUT WARNING WHILE I WAS HEADED HOME WORK.ENGINE REVING UNABLE TO MOVE AT NORMAL SPEED I TOOK IT TO THE DEALERSHIP & WAS TOLD IT WAS 3 BROKEN WIRES ON THE TCM. GOT THE TRUCK BACK AND ALL SEEMED OK, THEN LESS THAN 1 WEEK LATER AFTER PULLING OUT OF MY DRIVEWAY CHMES STARTED DINGING,CHECK ENGINE LIGHT STARTED FLASHING, TRACTION CONTOL LIGHT CAME ON, DIC SHOWED "SERVICE STIBILITRACK" AND "SERVICE TRACTION CONTROL" IT IS AT THE DEALERSHIP NOW...
NHTSA ODI #10991949
100,750 miles · May 20, 2017
Engine
ENGINE ISSUES APPEARED AROUND 80K MILES. STARTED AS A PINGING SOUND WHEN DRIVING ONE DAY, WITHIN 20 MINUTES AND WITHOUT WARNING, CHECK ENGINE LIGHT WAS ON AND POWER WAS VERY LIMITED. WAS DRIVING ON A TWO LANE ROAD AND WAS ABLE TO IMMEDIATELY PULL OVER, COULD HAVE BEEN A MUCH DIFFERENT SITUATION IF THIS OCCURRED ON THE HIGHWAY …
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ENGINE ISSUES APPEARED AROUND 80K MILES. STARTED AS A PINGING SOUND WHEN DRIVING ONE DAY, WITHIN 20 MINUTES AND WITHOUT WARNING, CHECK ENGINE LIGHT WAS ON AND POWER WAS VERY LIMITED. WAS DRIVING ON A TWO LANE ROAD AND WAS ABLE TO IMMEDIATELY PULL OVER, COULD HAVE BEEN A MUCH DIFFERENT SITUATION IF THIS OCCURRED ON THE HIGHWAY OR IN A HIGH TRAFFIC AREA. HAD THE CAR TOWED TO THE DEALER WHO REPORTED ENGINE FAILURE AND "REPLACED 2 RODS." COVERED UNDER POWER TRAIN WARRANTY. NOT EVEN 1 YEAR LATER, AT 100,750 MILES, THE ENGINE FAILED AGAIN. SAME SOUND WHEN PULLING OUT OF THE DRIVEWAY. IMMEDIATELY PARKED AND HAD CAR TOWED AGAIN. DEALER STATED THAT IT IS NO LONGER WITHIN THE 100,000 POWER TRAIN MILE WARRANTY AND WILL COST UPWARDS OF $5,900 TO REPAIR. VEHICLE WAS SERVICED IN ACCORDANCE WITH MANUFACTURER'S RECOMMENDATIONS.
NHTSA ODI #10990706
138,000 miles · Apr 25, 2017
EngineSteering
VEHICLE WAS TRAVELING APX 25 MPH AND SLOWING FOR A RIGHT TURN. CAR DIED IN BUSY TRAFFIC AT INTERSECTION ON A CITY STREET. NO WARNING LIGHTS, NO OIL LIGHT AND NO ENGINE LIGHT. RESTARTED VEHICLE AND IT SOUNDED HORRIBLE AND HAD NO POWER. TOOK IT INTO A SHOP TO FIND THE ENGINE HAD FAILED DUE TO IMPROPER OIL PRESSURE. SPUN ROD BEARIN…
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VEHICLE WAS TRAVELING APX 25 MPH AND SLOWING FOR A RIGHT TURN. CAR DIED IN BUSY TRAFFIC AT INTERSECTION ON A CITY STREET. NO WARNING LIGHTS, NO OIL LIGHT AND NO ENGINE LIGHT. RESTARTED VEHICLE AND IT SOUNDED HORRIBLE AND HAD NO POWER. TOOK IT INTO A SHOP TO FIND THE ENGINE HAD FAILED DUE TO IMPROPER OIL PRESSURE. SPUN ROD BEARING, AND TIMING CHAIN FAILURE. CAR RAN PERFECT BEFORE THIS INCIDENT AND I ADHERED TO OIL CHANGE SCHEDULE . I STILL OWE $20,000 ON IT! GM AND CHEVY WILL NOT HELP, EVEN THO I BOUGHT FROM A CHEVY DEALERSHIP. ALSO HAD TO REPLACE POWER STEERING PUMP TWICE IN A YEAR. BLOWER MOTOR QUIT WORKING AND WIPER MOTOR. AFTER RESEARCHING ONLINE, I FIND TO THESE TO BE EXTREMELY COMMON ISSUES. THERE WAS A RECALL FOR TIMING CHAIN AND ENGINE FAILURE IN 2009 TO 2011, THEN AGAIN IN 2013 BUT NOT 2012? WHY CHEVY?! COST TO FIX: $9,926. ALMOST HALF OF WHAT I OWE ON A VEHICLE IVE HAD A YEAR.
NHTSA ODI #10980458
120,000 miles · Mar 9, 2017
Engine
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE OIL PRESSURE LOW INDICATOR ILLUMINATED THEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC THAT DIAGNOSED THE VEHICLE AS HAVING AN ENGINE FAILURE DUE TO OIL NOT TRANSFERRING FROM THE RESERVOIR…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE OIL PRESSURE LOW INDICATOR ILLUMINATED THEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC THAT DIAGNOSED THE VEHICLE AS HAVING AN ENGINE FAILURE DUE TO OIL NOT TRANSFERRING FROM THE RESERVOIRS TO THE ENGINE AND METAL BEING PRESENT. THE VEHICLE WAS TAKEN TO TWO OTHER INDEPENDENT MECHANICS AND THE DEALER. THE DIAGNOSTIC TESTING RESULTS WERE ALL THE SAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10959774
96,000 miles · Mar 6, 2017
EnginePower TrainVehicle Speed Control
WE WERE DRIVING THE VEHICLE WITH TWO SMALL INFANTS IN THE CAR GOING 70 MPH ON THE HIGHWAY WHEN SUDDENLY THE VEHICLE WENT INTO LIMP MODE AND RAPIDLY LOST SPEED, CAUSING US TO SWERVE INTO THE DITCH AND OTHER CARS BEHIND US SLAMMING ON THEIR BRAKES. THE CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, AND STABILITY CONTROL LIGHT WENT O…
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WE WERE DRIVING THE VEHICLE WITH TWO SMALL INFANTS IN THE CAR GOING 70 MPH ON THE HIGHWAY WHEN SUDDENLY THE VEHICLE WENT INTO LIMP MODE AND RAPIDLY LOST SPEED, CAUSING US TO SWERVE INTO THE DITCH AND OTHER CARS BEHIND US SLAMMING ON THEIR BRAKES. THE CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, AND STABILITY CONTROL LIGHT WENT ON. ENGINE WAS RUNNING ROUGH AND NEEDED TO BE SHUT OFF AND TURNED BACK ON IN ORDER TO RESTART THE VEHICLE TO NORMAL FUNCTION. THE VEHICLE WAS BROUGHT INTO A CHEVROLET DEALERSHIP WHERE IT WAS DETERMINED THAT THE VEHICLE NEEDS A NEW THROTTLE BODY. AFTER CONTACTING GENERAL MOTORS, WE WERE TOLD THIS IS A KNOWN ISSUE WITH THE 2012 CHEVROLET TRAVERSE, AND IN SOME CASES AN EXTENDED WARRANTY HAS BEEN GIVEN. WE WERE THEN TOLD THAT OUR VEHICLE DOES NOT FIT THAT DESCRIPTION BECAUSE THE THROTTLE BODY WAS MADE IN A DIFFERENT FACILITY AS THE OTHERS. THIS IS THE EXACT SAME ERROR AS THE KNOWN ISSUE BUT GENERAL MOTORS IS REFUSING TO TAKE ANY ACTION. THIS IS AN EXTREMELY DANGEROUS ISSUE THAT NEEDS TO BE RECTIFIED IMMEDIATELY IN ORDER TO PREVENT SERIOUS INJURY.
NHTSA ODI #10958987
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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