NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
84 reportsClear category filter115,000 miles · Oct 22, 2018
Electronic Stability Control (esc)Power TrainVehicle Speed Control
WHILE DRIVING ON A ON A BUSY STREET VEHICLE- APPROX 30MPH - UNEXPECTEDLY AND WITHOUT WARNING THIS VEHICLE SUDDENLY DECELERATED / DOWNSHIFTED TO A CRAWL. WE NEARLY LOST CONTROL OF THE CAR AND NARROWLY AVOIDED SEVERAL CLOSE CALLS OF PEOPLE BEHIND US. THANKFULLY WE WERE NOT ON THE HIGHWAY AS OTHERS HAVE DESCRIBED. ALSO, DOOR LOCKS…
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WHILE DRIVING ON A ON A BUSY STREET VEHICLE- APPROX 30MPH - UNEXPECTEDLY AND WITHOUT WARNING THIS VEHICLE SUDDENLY DECELERATED / DOWNSHIFTED TO A CRAWL. WE NEARLY LOST CONTROL OF THE CAR AND NARROWLY AVOIDED SEVERAL CLOSE CALLS OF PEOPLE BEHIND US. THANKFULLY WE WERE NOT ON THE HIGHWAY AS OTHERS HAVE DESCRIBED. ALSO, DOOR LOCKS BEGAN LOCKING AND UNLOCKING ON THEIR OWN. ONCE WE GOT TO A SAFE SPOT MESSAGES ON THE DISPLAY BEGAN FLASHING, SERVICE STABILTRAK; SERVICE TRACTION CONTROL; PARK ASSIST OFF; TRACTION CONTROL ON; TRACTION CONTROL OFF. TOWED THIS CAR TO THE DEALER FOR AN EXORCISM SINCE IT WAS NO LONGER DRIVEABLE. FIRST THING THEY DID WAS REPLACE THE BATTERY. AS THEY TELL IT A BAD / FUNKY BATTERY MIGHT CAUSE BAD THINGS TO THE ELECTRONIC TRANSMISSION MODULE. $400 LATER ISSUES PERSIST. NOW I AM TOLD I NEED TO REPLACE THE TRANSMISSION OUTRIGHT - $5500. THIS JUST CAN'T BE RIGHT. THIS IS BARELY 6 YEAR OLD VEHICLE WITH JUST OVER $115K. SERVICED REGULARLY / WITHOUT FAIL. SHAME ON YOU CHEVROLET. I'M BETTING NO CHEV EXEC, DEALER OR MECHANIC WOULD EVER TRUST THIS CAR FOR THEIR FAMILY VEHICLE
NHTSA ODI #11141931
3 miles · Oct 22, 2018
Electronic Stability Control (esc)EngineSteering
I WAS DRIVING ON A FLAT ROAD IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE TRACTION CONTROL LIGHT CAME ON, SHORTLY AFTER THE CHECK ENGINE LIGHT CAME ON, AND STEERING WHEEL TIGHTENED. I PULLED OVER, SHUT THE CAR OFF, WAITED A FEW MINUTES AND THEN RESTARTED. NO LIGHTS. WHEN I BRAKE CAR, SEEMS TO TAKE LONGER AND THEN JERKS TO ENGAGE BRAK…
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I WAS DRIVING ON A FLAT ROAD IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE TRACTION CONTROL LIGHT CAME ON, SHORTLY AFTER THE CHECK ENGINE LIGHT CAME ON, AND STEERING WHEEL TIGHTENED. I PULLED OVER, SHUT THE CAR OFF, WAITED A FEW MINUTES AND THEN RESTARTED. NO LIGHTS. WHEN I BRAKE CAR, SEEMS TO TAKE LONGER AND THEN JERKS TO ENGAGE BRAKES. SHOP RAN CODES AND NOTHING CAME BACK.
NHTSA ODI #11141737
112,000 miles · Oct 11, 2018
Electronic Stability Control (esc)Vehicle Speed Control
PULLED OUT OF DRIVEWAY AND CHECK ENGINE STARTED FLASHING THEN THE TRACTION CONTROL SAID IT WAS OFF AND THE STABILIZATION TRAK SERVICE THE POWER OF THE VECHICAL WENT DOWN AND STARTED SHAKING. I PULLED OVER AND TURNED THE CAR OFF WAITED 15 MINUTES AND TRIED TO START IT IT HESITATED AND WAS DEALING ROUGH.. STABILIZER CONTROL ON …
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PULLED OUT OF DRIVEWAY AND CHECK ENGINE STARTED FLASHING THEN THE TRACTION CONTROL SAID IT WAS OFF AND THE STABILIZATION TRAK SERVICE THE POWER OF THE VECHICAL WENT DOWN AND STARTED SHAKING. I PULLED OVER AND TURNED THE CAR OFF WAITED 15 MINUTES AND TRIED TO START IT IT HESITATED AND WAS DEALING ROUGH.. STABILIZER CONTROL ON FLASHES ON THE SCREEN AND CHECK ENGINE WENT SOLID AND CAR SEEMED FINE. I'M NOW CALLING THE DEALER SHIP TO GET IT IN. BUT I READ THIS IS A COMMON PROBLEM. WHY NO RECALL? D CAR WAS SHAKING.
NHTSA ODI #11139682
56,700 miles · Oct 5, 2018
Electronic Stability Control (esc)
I WAS DRIVING MY TRAVERSE AND THE STABILITY AND ENGINE POWER REDUCED CAME ON AND AUTOMATICALLY MY CAR CAME TO A STOP AND WOULD NOT ACCELERATE. MY SON PUSHED THE CAR TO THE SIDE OF THE STREET. I SHUT THE CAR OFF AND TURNED IT BACK ON AND EVERYTHING WAS FINE. THE MECHANIC COULDN'T FIND ANYTHING WRONG. IT KEEPS HAPPENING. I'M LUCKY…
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I WAS DRIVING MY TRAVERSE AND THE STABILITY AND ENGINE POWER REDUCED CAME ON AND AUTOMATICALLY MY CAR CAME TO A STOP AND WOULD NOT ACCELERATE. MY SON PUSHED THE CAR TO THE SIDE OF THE STREET. I SHUT THE CAR OFF AND TURNED IT BACK ON AND EVERYTHING WAS FINE. THE MECHANIC COULDN'T FIND ANYTHING WRONG. IT KEEPS HAPPENING. I'M LUCKY SO FAR THAT I WASN'T ON THE EXPRESSWAY, I MIGHT HAVE BEEN KILLED.
NHTSA ODI #11133500
102,163 miles · Aug 3, 2018
Electronic Stability Control (esc)EngineTraction Control System
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 45 MPH, THE VEHICLE EXPERIENCED A COMPETE LOSS OF POWER. IN ADDITION, THE SERVICE STABILITRAK AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,163.
NHTSA ODI #11115520
160,000 miles · Aug 2, 2018
Electronic Stability Control (esc)Engine
WHILE DRIVING, TRACTION CONTROL AUTOMATICALLY WENT OFF, THEN AUTOMATICALLY WENT BACK ON. HAPPENED AS I WAS EXITING A PARKING LOT ONTO A BUSY ROAD. WENT OFF AGAIN, THEN IN THE MIDDLE OF MY TURN, CAR SUDDENLY DECELERATED AND I WAS BARELY ABLE TO MAKE IT INTO THE NEXT PARKING LOT. GRADUALLY RAMPED UP TO ABOUT 20 MPH. TRACTION C…
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WHILE DRIVING, TRACTION CONTROL AUTOMATICALLY WENT OFF, THEN AUTOMATICALLY WENT BACK ON. HAPPENED AS I WAS EXITING A PARKING LOT ONTO A BUSY ROAD. WENT OFF AGAIN, THEN IN THE MIDDLE OF MY TURN, CAR SUDDENLY DECELERATED AND I WAS BARELY ABLE TO MAKE IT INTO THE NEXT PARKING LOT. GRADUALLY RAMPED UP TO ABOUT 20 MPH. TRACTION CONTROL AUTOMATICALLY CAME "ON" BUT SO DID THE CHECK ENGINE LIGHT. LET THE CAR SIT FOR ABOUT AN HOUR AND IT WOULD DRIVE (BUT I DID NOT GET OVER 40 MPH OR FURTHER THAN AROUND THE BLOCK). CHECK ENGINE STILL ON. THANK GOODNESS I WAS NOT ON THE INTERSTATE AS HAD BEEN ABOUT 15 MINUTES EARLIER.
NHTSA ODI #11115461
142,000 miles · Jul 29, 2018
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train
TAKATA RECALL. STABILITRACK AUTOMATICALLY GOES OFF WHILE DRIVING DOWN THE ROAD OR INTERSTATE THE SMELL OF RAW GAS COMES THROUGH THE CABIN, VEHICLE GOES INTO LIMP MODE AND STARTS TO STALL. THIS HAPPENS OFTEN NOT JUST ONCE. I HAVE RESEARCHED COMPLAINTS ONLINE AND THERE ARE A TON OF PEOPLE WITH THE SAME COMPLAINTS.
NHTSA ODI #11114356
Mileage unknown · Jul 25, 2018
Electronic Stability Control (esc)Engine
THERE WERE MORE THAN A FEW OCCASIONS WERE I AM DRIVING AND MY CAR WILL INSTANTLY SLOW DOWN AND THE CHECK ENGINE LIGHT COMES ON AND SOMETHING SAYING TRACTION CONTROL. I DON'T KNOW EXACTLY WHAT THAT MEANS BUT WHEN I TOOK IT TO MY DEALERSHIP THE LIGHTS HAD WENT OFF AND THEY JUST LOOKED AT ME, SAYING THAT THEY CAN'T FIX SOMETHING TH…
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THERE WERE MORE THAN A FEW OCCASIONS WERE I AM DRIVING AND MY CAR WILL INSTANTLY SLOW DOWN AND THE CHECK ENGINE LIGHT COMES ON AND SOMETHING SAYING TRACTION CONTROL. I DON'T KNOW EXACTLY WHAT THAT MEANS BUT WHEN I TOOK IT TO MY DEALERSHIP THE LIGHTS HAD WENT OFF AND THEY JUST LOOKED AT ME, SAYING THAT THEY CAN'T FIX SOMETHING THAT'S NOT THERE. IT'S SCARED ME BECAUSE IT DECREASES SPEED WHILE ON THE HIGHWAY AND THE OTHER CARS OBVIOUSLY DON'T KNOW WHAT'S HAPPENING AND WE ALMOST GOT INTO AN ACCIDENT. I'M NERVOUS ABOUT MY CAR WHILE DRIVING IN THE ROAD. THIS HAS HAPPENED ON THE STREETS AS WELL AS HIGHWAY.
NHTSA ODI #11113478
131,000 miles · Jul 21, 2018
Electronic Stability Control (esc)
COMPRE EL CARRO HACE DOS MESES Y POR TRES VECES ME ENCIENDE SERVICE STABILITRAK LUEGO TRACTION CONTROL OFF DESPUES ENGINE POWER IS REDUCED .EL CARRO TUVO ESTE PROBLEMA CUANDO IBA CONDUCIENDO Y SE ME PRESENTO COMO UN PELIGRO LA REDUCCIN TAN ABRUPTA ,TENGO ENTENDIDO QUE HAY MUCHOS CARROS CON ESTE PROBLEMA DESEARA SABER QUE PUEDO H…
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COMPRE EL CARRO HACE DOS MESES Y POR TRES VECES ME ENCIENDE SERVICE STABILITRAK LUEGO TRACTION CONTROL OFF DESPUES ENGINE POWER IS REDUCED .EL CARRO TUVO ESTE PROBLEMA CUANDO IBA CONDUCIENDO Y SE ME PRESENTO COMO UN PELIGRO LA REDUCCIN TAN ABRUPTA ,TENGO ENTENDIDO QUE HAY MUCHOS CARROS CON ESTE PROBLEMA DESEARA SABER QUE PUEDO HACER
NHTSA ODI #11112873
90,155 miles · Jun 29, 2018
Electronic Stability Control (esc)Fuel/propulsion SystemVehicle Speed Control
I WAS DRIVING ON A STATE RD WITH MY TODDLER WHEN UNEXPECTEDLY THE CAR BEGAN TO ABRUPTLY SLOW DOWN. I WAS ALMOST REAR ENDED BY ANOTHER CAR THAT SWERVED TO AVOID HITTING ME. THE ENGINE LIGHT CAME ON WITH A MESSAGE ENGINE POWER REDUCED, TRACTION CONTROL OFF, STABILITRACK NEEDS SERVICING. I WAS IN THE MIDDLE LANE AND WITH CARS FLYIN…
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I WAS DRIVING ON A STATE RD WITH MY TODDLER WHEN UNEXPECTEDLY THE CAR BEGAN TO ABRUPTLY SLOW DOWN. I WAS ALMOST REAR ENDED BY ANOTHER CAR THAT SWERVED TO AVOID HITTING ME. THE ENGINE LIGHT CAME ON WITH A MESSAGE ENGINE POWER REDUCED, TRACTION CONTROL OFF, STABILITRACK NEEDS SERVICING. I WAS IN THE MIDDLE LANE AND WITH CARS FLYING BY IT WAS TERRYING TRYING TO PULL OFF SAFELY. THE VEHICLE WOULD NOT INCREASE IN SPEED WHEN I PRESS DOWN ON THE ACCELERATOR. AFTER PULLING OFF I IMMEDIATELY TURNED THE ENGINE OFF WAITED A FEW MINUTES AND TRIED TO START THE ENGINE AGAIN BUT RECEIVED THE SAME MESSAGES. WHEN I PUT THE CAR IN GEAR IT STRUGGLED TO MOVE. I TURNED OFF THE ENGINE AGAIN AND THEN WAITED 10 MINUTES. UPON RESTARTING THE ENGINE LIGHT CAME ON BUT NO OTHER MESSAGES WERE DISPLAYED. I WAS ABLE TO GET THE VEHICLE HOME AND TOOK IT TO THE DEALERSHIP ON 3/30/17. WHEN I BROUGHT THE VEHICLE IN THE ENGINE LIGHT WAS NO LONGER ON. THE SERVICE ADVISORS CALLED A FEW DAYS LATER AND STATED THEY COULD NOT DUPLICATE THE PROBLEM. THEY ONLY NOTED THAT THE ENGINE MOUNT NEEDED REPLACEMENT AND THIS COULD POSSIBLY HAVE CAUSED THE PROBLEM. MY VEHICLE WAS OUT OF WARRANTY SO I PAID BELIEVING THIS WOULD SOLVE THE ISSUE. UNFORTUNATELY IT HAPPENED AGAIN DRIVING ON A CITY RD AND I WAS NEARLY STRUCK FROM BEHIND AGAIN AND STRUGGLED TO SAFELY GET OFF THE ROAD. THIS TIME MY HUSBAND AND 2 OTHER CHILDREN WERE IN THE VEHICLE. I WAS ABLE TO TAKE PICTURES OF THE SAME DASH NOTIFICATIONS AND AFTER GETTING IT STARTED I DROVE IT STRAIGHT TO THE SAME DEALERSHIP ON 3/17/18. I SHOWED THEM THE PICS AND WAS ADAMANT I WOULD NOT GET IN THE CAR AGAIN UNLESS IT WAS FIXED. THEY ASSURED ME IT WOULD BE FIXED THIS TIME. A FEW DAYS LATER THEY STATED THE FUEL PUMP FUEL LINES AND FUEL PRESSURE SENSOR HAD TO BE REPLACED. AFTER MY SECOND EXPERIENCE I FOUND SEVERAL SIMILAR COMPLAINTS. THIS IS A SAFETY ISSUE THAT NEEDS TO BE RECALLED.
NHTSA ODI #11104814
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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