NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
84 reportsClear category filter106,000 miles · Mar 13, 2019
Electronic Stability Control (esc)Engine
PURCHASED CAR USED IN DECEMBER '15. NUMEROUS TIMES CAR WAS DRIVING AND A WARNING WAS GIVEN ON DASH "REDUCE ENGINE OWR, SERVICE STABLITRAK". CAR WAS TAKENTO MARTY FELDMAN IN LIVONIA, MI (MAY 17)AND PER INSPECTION STATED NEEDED NEW ACCELERATOR PEDAL WHICH WAS NOT THE PROBLEM. PROBLEMS PERSISTED WITH SAID VEHICLE FAST FWD TO MARCH …
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PURCHASED CAR USED IN DECEMBER '15. NUMEROUS TIMES CAR WAS DRIVING AND A WARNING WAS GIVEN ON DASH "REDUCE ENGINE OWR, SERVICE STABLITRAK". CAR WAS TAKENTO MARTY FELDMAN IN LIVONIA, MI (MAY 17)AND PER INSPECTION STATED NEEDED NEW ACCELERATOR PEDAL WHICH WAS NOT THE PROBLEM. PROBLEMS PERSISTED WITH SAID VEHICLE FAST FWD TO MARCH 2019 CAR WILL NOT START AT ALL. VICTORY CHEVY IN MILAN, MI STATED TIMING CHAIN WENT OUT NEEDS REPLACED. ONLINE A QUICK SEARCH FINDS THESE SAME ISSUES WITH THOUSANDS OF TRAVERSE N EQUINOX MODELS!!! A RECALL IS NEEDED
NHTSA ODI #11186550
117,000 miles · Mar 1, 2019
Electronic Stability Control (esc)EngineVehicle Speed Control
WHILE DRIVING THE KIDS TO SCHOOL THE DASH DINGS AND SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK, ENGINE POWER IS REDUCED. THEN MY CAR WOULD NOT GO OVER 15MPH. I AM NOW AFRAID TO DRIVE THIS CAR ESPECIALLY WITH THE KIDS AS IT IS UNSAFE.
NHTSA ODI #11183391
114,000 miles · Feb 9, 2019
Electronic Stability Control (esc)EngineVehicle Speed Control
ALL OF A SUDDEN THE VEHICLE DISPLAYS SERVICE STABILITRAK, TRACTION CONTROL OFF, ENGINE POWER REDUCED. THEN THE VEHICLE HAS VERY LITTLE POWER TO ACCELERATE OR NAVIGATE HILLS. WHEN IT FIRST HAPPENED TO ME, I PULLED OUT OF OUR DRIVEWAY AND IT JUST WASN'T RUNNING SMOOTHLY AND I HAD VERY LITTLE POWER TO DRIVE FORWARD.
NHTSA ODI #11175872
260,000 miles · Jan 17, 2019
Electronic Stability Control (esc)
I'VE HAD THIS 2012 TRAVERSE FOR LESS THAN A YEAR. AT FIRST THE TRACTION CONTROL WOULD COME ON AFTER SITTING AT A RED LIGHT. REDUCED ENGINE LIGHT COMES ON AND TRUCK WILL PULL HARD AND BARELY EXCEED 40MPH. I PULL OVER, TURN OFF ENGINE FOR APPROXIMATELY A MINUTE. THEN RESTART ENGINE AND STABILITRAK WOULD GO OFF. NOW THE PROBLEM WIL…
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I'VE HAD THIS 2012 TRAVERSE FOR LESS THAN A YEAR. AT FIRST THE TRACTION CONTROL WOULD COME ON AFTER SITTING AT A RED LIGHT. REDUCED ENGINE LIGHT COMES ON AND TRUCK WILL PULL HARD AND BARELY EXCEED 40MPH. I PULL OVER, TURN OFF ENGINE FOR APPROXIMATELY A MINUTE. THEN RESTART ENGINE AND STABILITRAK WOULD GO OFF. NOW THE PROBLEM WILL OCCUR WHILE DRIVING. SOMETIMES THE ENGINE SHUTS OFF IN MID TRAFFIC. IT ALSO COMES ON WHILE IN WARMING ENGINE IN THE MORNINGS. I HAVE TO TURN ENGINE OFF AND ON A FEW TIMES BEFORE IT GOES OFF.
NHTSA ODI #11170555
140,000 miles · Dec 20, 2018
Electronic Stability Control (esc)Vehicle Speed Control
THE FIRST TIME I WAS IN A RESTAURANT DRIVE THRU BUT SITTING IDLE. THEN SEVERAL CODES FLASHED ON MY DASH ABOUT TRACTION CONTROL AND STABILITRAK AND LIMP MODE AND IT STARTED TO STINK. WE TOWED IT TO OUR MECHANIC AND HE COULD NOT TELL WHAT CODE WAS CAUSING THE ISSUE SO HE CLEARED THE CODES AND IT RAN FINE AFTER THAT. AFTER A COUPLE…
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THE FIRST TIME I WAS IN A RESTAURANT DRIVE THRU BUT SITTING IDLE. THEN SEVERAL CODES FLASHED ON MY DASH ABOUT TRACTION CONTROL AND STABILITRAK AND LIMP MODE AND IT STARTED TO STINK. WE TOWED IT TO OUR MECHANIC AND HE COULD NOT TELL WHAT CODE WAS CAUSING THE ISSUE SO HE CLEARED THE CODES AND IT RAN FINE AFTER THAT. AFTER A COUPLE ADDITIONAL TRIPS TO THE MECHANIC, WE DID HAVE A COUPLE ISSUES SEEMINGLY RELATED AND HE ENDED UP REPLACING A COIL AND ALL THE SPARK PLUGS. NOW, A FEW MONTHS LATER, MY WIFE WAS DRIVING UP THE ROAD TO OUR HOUSE AND JUST BEFORE TURNING INTO OUR DRIVEWAY, THE SAME ERROR MESSAGES CAME UP ON THE DASH. SHE TURNED OFF THE CAR AND CALLED ME. WHEN I GOT HOME I STARTED THE CAR AND GOT THE SAME RESULTS. WE HAD THE CAR TOWED TO OUR MECHANIC AGAIN. THIS TIME WHEN THE TOW TRUCK ARRIVED, THE CAR DID NOT START. AFTER IT ARRIVED AT OUR MECHANIC, HE COULD NOT START IT, AND HE COULD ONLY READ ONE CODE AND IT SAID NONDEFINING CODE AND HE COULD NOT DETERMINE WHAT THE PROBLEM IS. HE THEN CLEARED THE CODE AND IT IS RUNNING FINE AGAIN. I AM VERY CONCERNED THIS IS GOING TO HAPPEN ON THE HIGHWAY WITH MY WIFE DRIVING AND SHE WILL BE SERIOUSLY HURT. I HAVE READ MANY OTHER COMPLAINTS OF THIS SAME ISSUE AND CANNOT BELIEVE A RECALL HAS NOT HAPPENED. JUST LOOK AT THIS: [XXX] I AM NOT SERIOUSLY CONSIDERING TRADING IT IN FOR A NON CHEVY VEHICLE. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11162778
85,154 miles · Dec 16, 2018
Electronic Stability Control (esc)Service Brakes
WHILE DRIVING , STOPPED AT LIGHT. STARTED TO DRIVE AND ABS TROUBLE LIGHT COMES ON AND THE BRAKES LOCK UP. I HAD TO DRIVE AS IF ALL MY BRAKES WHERE ON , THEY HEAT UP AND SMOKE. PARKED IN MY DRIVEWAY HUSBAND GO OUT TO CHECK AND TROUBLE IS GONE. ACK TO NORMAL . NO TROUBLE LOCKED IN AS IF NOTHING HAPPENED . DEALER SAID CAN'T DO ANYT…
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WHILE DRIVING , STOPPED AT LIGHT. STARTED TO DRIVE AND ABS TROUBLE LIGHT COMES ON AND THE BRAKES LOCK UP. I HAD TO DRIVE AS IF ALL MY BRAKES WHERE ON , THEY HEAT UP AND SMOKE. PARKED IN MY DRIVEWAY HUSBAND GO OUT TO CHECK AND TROUBLE IS GONE. ACK TO NORMAL . NO TROUBLE LOCKED IN AS IF NOTHING HAPPENED . DEALER SAID CAN'T DO ANYTHING UNLESS IT IS BROUGHT IN WITH TROUBLE. IT'S HAS BEEN HAPPENING ABOUT ONCE A MONTH . ALMOST GOT IN ACCIDENT . CHEVY. REDS TO ADDRESS AND FIX THIS PROBLEM. THERE ARE A LOT OF OTHER PEOPLE ON THE INTERNET STATING THE SAME PROBLEM. GOING TO GET RID OF CAR IF THE PROBLEM CAN NOT BE FIX BEFORE I GET IN AN ACCIDENT WITH MY KIDS. CHEVY SHOULD INVESTIGATE THE PROBLEM AND CREATE A RECALL TO CORRECT THE PROBLEM BEFORE SOMEONE ENDS UP GETTING KILLED FROM IT . IT IS A HUGE SAFETY ISSUE AND DO NOT UNDERSTAND WHY NOTHING IS BEING DONE ABOUT THE PROBLEM.
NHTSA ODI #11161844
67,000 miles · Nov 20, 2018
Electronic Stability Control (esc)Fuel/propulsion SystemVehicle Speed Control
MY WIFE WAS DRIVING OUR 2012 CHEVY TRAVERSE, RECEIVED ERRORS "ENGINE POWER IS REDUCED" AND "TRACTION CONTROL OFF". SHE SAID THE VEHICLE COULDN'T GO ABOVE 20 MPH AND SHE WAS ON A 50MPH ROAD. SHE WAS VERY FRANTIC WITH OUR KIDS IN THE CAR. DROVE IT TO OUR MECHANIC WHO TOLD US IT'S A FUEL PRESSURE SENSOR ISSUE GOING TO COST $40…
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MY WIFE WAS DRIVING OUR 2012 CHEVY TRAVERSE, RECEIVED ERRORS "ENGINE POWER IS REDUCED" AND "TRACTION CONTROL OFF". SHE SAID THE VEHICLE COULDN'T GO ABOVE 20 MPH AND SHE WAS ON A 50MPH ROAD. SHE WAS VERY FRANTIC WITH OUR KIDS IN THE CAR. DROVE IT TO OUR MECHANIC WHO TOLD US IT'S A FUEL PRESSURE SENSOR ISSUE GOING TO COST $400. STARTED SEARCHING AND FOUND MANY FORUMS WITH THE SAME PROBLEM AND APPEARS NO ONE KNOWS WHAT'S WRONG. VERY UNSAFE. NEED A RECALL. HAPPENING TOO OFTEN.
NHTSA ODI #11152894
148,030 miles · Nov 16, 2018
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
THE FIRST NIGHT WHEN THE TEMPERATURE DROPPED BELOW 40 DEGREES MY CAR WOULDN'T START SO I REPLACED MY BATTERY SPENDING $188 FOR A BRAND NEW BATTERY. THE VERY NEXT MORNING THE CAR STILL WOULDN'T START SO I GOT SOMEONE TO JUMP ME OFF. IT CRANKED WITH NO ISSUE. WHEN I PUT THE CAR IN DRIVE IT WOULD NOT ACCELERATE BEYOND 35MPH. I THEN…
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THE FIRST NIGHT WHEN THE TEMPERATURE DROPPED BELOW 40 DEGREES MY CAR WOULDN'T START SO I REPLACED MY BATTERY SPENDING $188 FOR A BRAND NEW BATTERY. THE VERY NEXT MORNING THE CAR STILL WOULDN'T START SO I GOT SOMEONE TO JUMP ME OFF. IT CRANKED WITH NO ISSUE. WHEN I PUT THE CAR IN DRIVE IT WOULD NOT ACCELERATE BEYOND 35MPH. I THEN ATTEMPTED TO TURN AROUND AND GO HOME AND MY CAR WOULD ONLY REVERSE AND WOULD NO LONGER MOVE IN THE DRIVE SELECTION. IN NEUTRAL THE CAR LOCKED UP AND WOULDN'T DRIVE. I EVENTUALLY DROVE IN REVERSE ILLEGALLY DOWN THE HIGHWAY IN MORNING RUSH HOUR TRAFFIC. I ENVENTUALLT MADE IT HOME AND LET MY CAR SIT FOR AN HOUR WHILE CALLING FOR ASSISTANCE. WHEN I WENT BACK TO RESTART THE CAR IS ACTING AS IF THE BATTERY IS DEAD. THIS WAS NOT ONLY DANGEROUS WITH 4 CHILDREN INSIDE BUT UNSAFE TO BE STUCK IN TRAFFIC WILL NO WAY TO ACCELERATE IN DRIVE. MY CAR WILL NO LONGER CRANK WITHOUT A JUMP I TOOK IT TO A MECHANIC WHO STATED THAT HE COULDN'T SEE THE ISSUE AND RECOMMENDED THAT I SIMPLY TRADE IT IN WHICH ISN'T AN OPTION CURRENTLY.
NHTSA ODI #11151924
120,000 miles · Oct 29, 2018
Electronic Stability Control (esc)Vehicle Speed Control
WAS DRIVING TO WORK ON I-95 NORTH IN RUSH HOUR TRAFFIC AND ALL OF A SUDDEN HEAR DING DING DING THEN LOOSE POWER AND CAR GOES INTO LIMP MODE. SERVICE TRACTION CONTROL LIGHT COMES ON IN DASH. VEHICLES BEHIND ME ALMOST RAN INTO ME AS MY CAR SLOWED FOR NO REASON AND NO BRAKE LIGHTS. IT WAS VERY DIFFICULT AND SCARY TO MANEUVER TO THE…
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WAS DRIVING TO WORK ON I-95 NORTH IN RUSH HOUR TRAFFIC AND ALL OF A SUDDEN HEAR DING DING DING THEN LOOSE POWER AND CAR GOES INTO LIMP MODE. SERVICE TRACTION CONTROL LIGHT COMES ON IN DASH. VEHICLES BEHIND ME ALMOST RAN INTO ME AS MY CAR SLOWED FOR NO REASON AND NO BRAKE LIGHTS. IT WAS VERY DIFFICULT AND SCARY TO MANEUVER TO THE SIDE OF THE ROAD. MANY ANGRY MOTORISTS HONKING AND DISPLAYING RUDE GESTURES AS I GOT TO THE SIDE OF THE ROAD. HAD VEHICLE TOWED AND TOLD WAS A SENSOR THAT CAUSED IT. NOW 3 LATER SAME THING DRIVING HOME FROM CHEERLEADING PRACTICE WITH 3 YOUNG CHILDREN IN CAR. I HAVE READ MANY CASES OF SAME THING WITH THIS TYPE CAR ON CHEVY TRAVERSE FORUMS.
NHTSA ODI #11143598
156,000 miles · Oct 27, 2018
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train
MY FUEL LIGHT CAME ON SO I WENT TO THE NEAREST STATION TO FILL UP. I ALWAYS TURN MY CAR OFF WHILE PUMPING. WHEN I WENT TO START THE CAR AFTERWARDS, IT ACTED LIKE IT DIDN'T WANT TO START. I PROCEEDED TO LEAVE THE STATION. AS I GOT ON THE ROAD MY LIGHTS STARTED COMING ON WARNING ME THAT THE TRACTION CONTROL IS OFF, THAT THE STABIL…
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MY FUEL LIGHT CAME ON SO I WENT TO THE NEAREST STATION TO FILL UP. I ALWAYS TURN MY CAR OFF WHILE PUMPING. WHEN I WENT TO START THE CAR AFTERWARDS, IT ACTED LIKE IT DIDN'T WANT TO START. I PROCEEDED TO LEAVE THE STATION. AS I GOT ON THE ROAD MY LIGHTS STARTED COMING ON WARNING ME THAT THE TRACTION CONTROL IS OFF, THAT THE STABILITY SOMETHING NEEDS SERVICED, THEN SOMETHING ABOUT POWER REDUCED. I QUICKLY WENT FROM 45 MPH TO LESS THAN 20 ON A FLAT ROAD. SCARED ME BC I HAD MY FAMILY IN MY CAR AND ON A ONE LANE ROAD TRYING TO GET TO THE SIDE SO OTHERS COULD PASS ME.
NHTSA ODI #11143421
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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