NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
84 reportsClear category filter55,000 miles · Jun 24, 2019
Electronic Stability Control (esc)EnginePower Train
I WAS DRIVING WITH MY CHILDREN WHILE EXITING A HIGHWAY OFF-RAMP, AND OUR CHEVY TRAVERSE SUDDENLY MALFUNCTIONED AND I TEMPORARILY LOST POWER STEERING/CONTROL OF THE CAR, HAD NO ACCELERATION, AND ALL INSTRUMENTS WENT WONKY (TURNING ON/OFF, GOING BACK AND FORTH). I WAS FORCED TO PULL OFF THE HIGHWAY OFF-RAMP ONTO A DANGEROUSLY NAR…
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I WAS DRIVING WITH MY CHILDREN WHILE EXITING A HIGHWAY OFF-RAMP, AND OUR CHEVY TRAVERSE SUDDENLY MALFUNCTIONED AND I TEMPORARILY LOST POWER STEERING/CONTROL OF THE CAR, HAD NO ACCELERATION, AND ALL INSTRUMENTS WENT WONKY (TURNING ON/OFF, GOING BACK AND FORTH). I WAS FORCED TO PULL OFF THE HIGHWAY OFF-RAMP ONTO A DANGEROUSLY NARROW SHOULDER WITH MINIMAL ROOM, AND HAD TO COAST THE CAR TO THE END OF THE OFF-RAMP-- AND THEN WAS STUCK AT THE OFF RAMP AT A RED LIGHT IN RUSH-HOUR TRAFFIC. AFTER TOWING THE VEHICLE TO THE DEALERSHIP, WE REPLACED THE BATTERY AT THE SUGGESTION OF OUR LOCAL CHEVY DEALERSHIP. THEN ABOUT 4 MONTHS LATER, THE PROBLEM HAS HAPPENED AGAIN AS I WAS EXITING OUR DRIVEWAY ON MY WAY TO WORK. WE HAD IT TOWED TO OUR LOCAL CHEVY DEALERSHIP, AND AFTER 4 DAYS OF RUNNING DIAGNOSTICS AND TEST DRIVING IT, THEY FINALLY CONCLUDED IT WAS A FAULTY TRANSMISSION MODULE. WE NOW HAVE TO PAY $ 1,700.00 OUT OF POCKET TO REPAIR THE CAR, AS WERE ONE YEAR OVER THE 5 YEAR WARRANTY (BUT ONLY 55K MILES ON THE CAR). AT THE TIME THIS HAPPENED, OUR TRAVERSE ONLY HAD APPROX. 57K MILES ON IT.
NHTSA ODI #11222324
70,000 miles · Apr 22, 2019
Electronic Stability Control (esc)Engine
WHILE DRIVING ON THE HIGHWAY AT 55MPH MY VEHICLE SEEMED TO SUDDENLY DRIVE ROUGH AND I THOUGHT I WAS GOING TO LOSE CONTROL OR A BLOWN TIRE OR SOMETHING. I LOST POWER AND MY VEHICLE BEGAN TO SLOW DOWN ON ITS OWN. THINGS BEGAN TO LIGHT UP ON MY DASH ABOUT THE STABILITRAK SYSTEM NEEDING SERVICING. THIS WAS TERRIFYING SINCE CARS WE…
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WHILE DRIVING ON THE HIGHWAY AT 55MPH MY VEHICLE SEEMED TO SUDDENLY DRIVE ROUGH AND I THOUGHT I WAS GOING TO LOSE CONTROL OR A BLOWN TIRE OR SOMETHING. I LOST POWER AND MY VEHICLE BEGAN TO SLOW DOWN ON ITS OWN. THINGS BEGAN TO LIGHT UP ON MY DASH ABOUT THE STABILITRAK SYSTEM NEEDING SERVICING. THIS WAS TERRIFYING SINCE CARS WERE FLYING BY ME AND I WAS IN THE MIDDLE LANE. THIS HAS HAPPENED MORE THAN ONCE EVEN ON LOCAL ROADS AT SLOWER SPEEDS SUCH AS 30MPH. WHY IS THERE NO RECALL FOR THIS? THERE ARE SO MANY COMPLAINTS AND FAMILIES ARE IN THESE VEHICLES INCLUDING MINE. I AM ALSO GETTING A CHECK ENGINE CODE FOR TIMING. MY VEHICLE IS JUST AT 70K MILES AND I USE IT AS A DAILY DRIVER TO/FROM WORK AND PRIMARILY JUST IN MY TOWN. FURTHEST I DRIVE IS 20 MINUTES DOWN THE HIGHWAY TO A RELATIVE AND BACK. PLEASE FIX THIS WITH A RECALL! IT IS EXTREMELY UNSAFE! THE RECALL SHOULDN'T BE ISSUED ONCE THERE IS A TRAGIC DEATH, IT SHOULD BE ISSUED BEFORE!! I'VE ALREADY HAD TO DEAL WITH MY WIPE BLADES COMING OFF AND HITTING EACH OTHER BECAUSE THE BOLTS CAME LOOSE WHILE I WAS DRIVING HOME IN HEAVY RAIN AND THERE WAS A RECALL FOR THAT! THIS STABILITRAK AND TIMING RECALL NEEDS TO HAPPEN.
NHTSA ODI #11202866
130,000 miles · Apr 15, 2019
Electronic Stability Control (esc)EngineSteering
THIS HAS HAPPENED TWICE ONCE WITH OUR KIDS IN THE CAR ON THE WAY HOME FROM THE AIRPORT AND ONCE TO MY WIFE ON HER WAY HOME FROM WORK. BOTH ON THE FREEWAY AT 65+ MPH. DRIVING FINE THEN ALL OF A SUDDEN VIOLENT SHAKING, AND LOSS OF POWER. CANNOT STEER AT 65 MPH THAT IS LITERALLY DEADLY. SERVICE STABILITRAK LIGHT COMES ON, TRACTION …
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THIS HAS HAPPENED TWICE ONCE WITH OUR KIDS IN THE CAR ON THE WAY HOME FROM THE AIRPORT AND ONCE TO MY WIFE ON HER WAY HOME FROM WORK. BOTH ON THE FREEWAY AT 65+ MPH. DRIVING FINE THEN ALL OF A SUDDEN VIOLENT SHAKING, AND LOSS OF POWER. CANNOT STEER AT 65 MPH THAT IS LITERALLY DEADLY. SERVICE STABILITRAK LIGHT COMES ON, TRACTION CONTROL OFF LIGHT COMES ON, AND REDUCED ENGINE POWER LIGHT COMES ON. EXTREMELY DANGEROUS AND HAD A 6,4,AND 2 YEAR OLD IN THE VEHICLE. THE FACT THAT THIS HASN'T BEEN ADDRESSED AS A RECALL IS ABSOLUTELY ABSURD. I WENT THROUGH 16 PAGES OF COMPLAINTS ON A CHEVROLET FORUM ABOUT THIS ISSUE. HOW MANY DOES IT TAKE BEFORE THE PROBLEM IS ADDRESSED? DOES SOMEONE NEED TO DIE? FROM WHAT I UNDERSTAND IT MAY NOT BE WORTH TAKING INTO A MECHANIC AS THEY HAVE NOT BEEN ABLE TO NAIL DOWN THE ISSUE AND I DON'T HAVE THOUSANDS OF DOLLARS TO POUR INTO A PROBLEM THAT DOESNT HAVE A SURE CURE. ABAOLUTELY RIDICULOUS TO BE DOING FREEWAY SPEEDS AND THEN NOT BE ABLE TO STEER. DO SOMETHING ABOUT THIS.
NHTSA ODI #11196573
Mileage unknown · Apr 15, 2019
Electronic Stability Control (esc)Vehicle Speed Control
THE TRUCK LOOSE POWER AND LIGHT TRACTION CONTROL NEED SERVICES SOON AND ENGINE LUCK OF POWER IS TO GO OVER 20 MILES
NHTSA ODI #11196508
131,000 miles · Apr 3, 2019
Electronic Stability Control (esc)EngineFuel/propulsion System
I WAS DRIVING MY TRAVERSE ON AN ON RAMP TO THE HIGHWAY WHEN THE CHECK ENGINE LIGHT CAME ON. THE DASH SAID SERVICE STABILITRAC, ENGINE POWER REDUCED... JUST AS I WAS ABOUT TO MERGE INTO TRAFFIC. I LOST ACCELERATION AND HAD TO TAKE THE SHOULDER OF THE HIGHWAY TO AVOID GETTING RUN OVER BY A SEMI THAT WAS AT HIGHWAY SPEED! I CAN'T B…
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I WAS DRIVING MY TRAVERSE ON AN ON RAMP TO THE HIGHWAY WHEN THE CHECK ENGINE LIGHT CAME ON. THE DASH SAID SERVICE STABILITRAC, ENGINE POWER REDUCED... JUST AS I WAS ABOUT TO MERGE INTO TRAFFIC. I LOST ACCELERATION AND HAD TO TAKE THE SHOULDER OF THE HIGHWAY TO AVOID GETTING RUN OVER BY A SEMI THAT WAS AT HIGHWAY SPEED! I CAN'T BELIEVE THERE ISN'T A RECALL OR SOMETHING FOR THIS EXTREMELY DANGEROUS ISSUE!!
NHTSA ODI #11193680
69,723 miles · Mar 23, 2019
Electronic Stability Control (esc)
I WAS DRIVING DOWN THE STREET. EVERYTHING WENT OUT ON MY DASH SPEED ODOMETER, AND GAS LIGHT HAND . I WAS LOSING POWER. THEN I NOTICE IT SAID SERVICE STABILITRAK CONTROL OFF.
NHTSA ODI #11191056
70,000 miles · Mar 21, 2019
Electronic Stability Control (esc)EngineService Brakes
STABILITRAK/ TRACTION CONTROL TURNS OFF SUDDENLY WHILE DRIVING WITHOUT REASON. ABS BRAKES LIGHT COMES ON IN MESSAGE CENTER. VEHICLE SUDDENLY LOSES POWER AND ENGINE IDLES ROUGH. OCCURS SUDDENLY WITHOUT WARNING LEAVING DRIVER/PASSENGERS STRANDED IN DANGEROUS ROADWAYS. VEHICLE ONLY HAS 70,000 MILES AND IS SERVICED REGULARLY. VEHICL…
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STABILITRAK/ TRACTION CONTROL TURNS OFF SUDDENLY WHILE DRIVING WITHOUT REASON. ABS BRAKES LIGHT COMES ON IN MESSAGE CENTER. VEHICLE SUDDENLY LOSES POWER AND ENGINE IDLES ROUGH. OCCURS SUDDENLY WITHOUT WARNING LEAVING DRIVER/PASSENGERS STRANDED IN DANGEROUS ROADWAYS. VEHICLE ONLY HAS 70,000 MILES AND IS SERVICED REGULARLY. VEHICLE WAS SERVICED TWO MONTHS AGO FOR THIS PROBLEM, WHERE AN ALIGNMENT TEMPORARILY FIXED THE PROBLEM. TWO MONTHS LATER, PROBLEM RETURNED.
NHTSA ODI #11190451
75,000 miles · Mar 20, 2019
Electronic Stability Control (esc)
'SERVICE STABILITRACK' 'TRACTION CONTROL OFF' LOSS OF ENGINE POWER LIGHTS COME ON WHILE DRIVING CAUSING THE CAR TO IMMEDIATELY SLOW AND TRACTION CONTROL TO TURN OFF . THIS ALMOST CAUSED US TO HIT ANOTHER CAR WITH THE LOSS OF POWER BEFORE WE WERE ABLE TO PULL OVER SHUT THE CAR OFF RESTART AND DRIVE WITH THE ERROR WARNINGS GONE .…
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'SERVICE STABILITRACK' 'TRACTION CONTROL OFF' LOSS OF ENGINE POWER LIGHTS COME ON WHILE DRIVING CAUSING THE CAR TO IMMEDIATELY SLOW AND TRACTION CONTROL TO TURN OFF . THIS ALMOST CAUSED US TO HIT ANOTHER CAR WITH THE LOSS OF POWER BEFORE WE WERE ABLE TO PULL OVER SHUT THE CAR OFF RESTART AND DRIVE WITH THE ERROR WARNINGS GONE . THIS HAPPENS FREQUENTLY
NHTSA ODI #11190317
30,000 miles · Mar 15, 2019
Electronic Stability Control (esc)
AT 30K MILES THE STABILITY AND WOULD PUT MY CAR IN LIMP MODE. THIS IS EXTREMELY DANGEROUS ONTHE INTERSTATES. SUDDENLY DROPPING THE SPEED TO ABOUT 30 MPH. I DEALT WITH THIS BY KEEPING THE STABILITRAC TURNED OFF. NOW AT 100K IT TURNED ON AND OFF BY ITSELF. REEDING BLOGS I HAVE FOUND NO FIX FOR THIS. THE VEHICLE NOW FILLS WIT…
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AT 30K MILES THE STABILITY AND WOULD PUT MY CAR IN LIMP MODE. THIS IS EXTREMELY DANGEROUS ONTHE INTERSTATES. SUDDENLY DROPPING THE SPEED TO ABOUT 30 MPH. I DEALT WITH THIS BY KEEPING THE STABILITRAC TURNED OFF. NOW AT 100K IT TURNED ON AND OFF BY ITSELF. REEDING BLOGS I HAVE FOUND NO FIX FOR THIS. THE VEHICLE NOW FILLS WITH FUMES. I WILL PROBABLY NEVER BUY ANOTHER GM PRODUCT. I CAN NOT USE MY CAR. THIS HAPPENS IN ALMOST EVERY DRIVING SITUATION.
NHTSA ODI #11186989
100,000 miles · Mar 14, 2019
Electrical SystemElectronic Stability Control (esc)Engine
IN DECEMBER OF 2018 I TOOK MY CAR TO DIANE SAUER IN WARREN OHIO BECAUSE THE STABILIZER TRACTION CONTROL LIGHT CAME ON AND THE CAR WAS DRIVING VERY ROUGH. I TOOK IT TO DIANE SAUER AND SERVICE MANAGER KEITH SAID NOTHING WAS WRONG WITH IT AND DIDN'T CHARGE ME FOR THE DIAGNOSTIC REPORT. I TOOK MY CAR BACK IN JANUARY 2019 WITH SAME …
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IN DECEMBER OF 2018 I TOOK MY CAR TO DIANE SAUER IN WARREN OHIO BECAUSE THE STABILIZER TRACTION CONTROL LIGHT CAME ON AND THE CAR WAS DRIVING VERY ROUGH. I TOOK IT TO DIANE SAUER AND SERVICE MANAGER KEITH SAID NOTHING WAS WRONG WITH IT AND DIDN'T CHARGE ME FOR THE DIAGNOSTIC REPORT. I TOOK MY CAR BACK IN JANUARY 2019 WITH SAME PROBLEM BUT WORSE. SO BAD I GOT OFF THE BY-PASS AND HAD IT TOWED. DIANE SAUER HAD MY CAR FOR TWO WEEKS AND NEVER CALLED ABOUT THE CAR. I HAD TO REPEATEDLY CALL THEM. AFTER TWO WEEKS THEY SAY THE ENGINE WAS GONE. KEITH TOLD GM IT WAS DUE TO LACK OF MAINTENANCE. I PROVIDED GM AND DIANE SAUER WITH ALL RECEIPTS OF MY OIL CHANGE. I BOUGHT THAT CAR FROM DIANE SAUER BRAND NEW!!! I TOOK CARE OF THE CAR AND AFTER SEVEN YEARS THEY SAY THE ENGINE IS GONE!!!! NO WAY!!! I TOOK GREAT CARE OF THAT CAR!!! DIANE SAUER NEEDS TO STAND BEHIND THEIR PRODUCTS!!!! DIANE SAUER WOULD NOT BE IN BUSINESS WITHOUT YOUR CUSTOMERS WHO SUPPORT YOUR BUSINESS!!!! STAND BEHIND YOUR PRODUCTS!!!! BE HONEST!!! THE TRUST IS GONE!!!!!!
NHTSA ODI #11186937
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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