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2012 Chevrolet Traverse

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Chevrolet Traverse do not stand out strongly from the model-year median of 302.

About this comparison →

When problems were reported

Mileage at the reported incident

285 reports with mileage · 69 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 115 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports2 fire reports10 injury reports

Electronic Stability Control (esc) complaints

84 reports
Clear category filter
159,000 miles · Dec 12, 2019
Electronic Stability Control (esc)

RECEIVING 'SERVICE STABILITRAK' 'SERVICE TRACTION CONTROL' 'TRACTION CONTROL OFF' MESSAGES

NHTSA ODI #11288662

138,000 miles · Nov 19, 2019
Electronic Stability Control (esc)SteeringVehicle Speed Control

WHILE DRIVING ABS LIGHT,TRACTION CONTROL LIGHT,AND SERVICE STABITRACK CAME BRAKES STARTED ACTING FUNNY AND WOULD NOT ACCELERATE PUTTERED AND FINALLY SETTLED OUT SHUT OFF AT HOUSE AND THE TRUCK STARTED UP AND DID THE SAME THING

NHTSA ODI #11281228

189,000 miles · Nov 16, 2019
Electrical SystemElectronic Stability Control (esc)Engine

MY HUSBAND AND I WENT TO THE STORE WITH OUR TWO KIDS JUST TO GRAB SOME GROCERIES. WE LIVE LESS THAN 5 MILES FROM THE GROCERY STORE. ON OUR WAY HOME THE CAR STARTED SHAKING WHILE IDLING AND ACTED LIKE IT WAS GOING TO STALL OUT ON US. WE WERE IN THE MIDDLE OF THE INTERSECTION WHEN THE CAR DECIDED TO START SPUTTERING, SHAKING VIOLE…

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MY HUSBAND AND I WENT TO THE STORE WITH OUR TWO KIDS JUST TO GRAB SOME GROCERIES. WE LIVE LESS THAN 5 MILES FROM THE GROCERY STORE. ON OUR WAY HOME THE CAR STARTED SHAKING WHILE IDLING AND ACTED LIKE IT WAS GOING TO STALL OUT ON US. WE WERE IN THE MIDDLE OF THE INTERSECTION WHEN THE CAR DECIDED TO START SPUTTERING, SHAKING VIOLENTLY AND THEN SHUT OFF. THANKFULLY ENOUGH WE WERE ABLE TO PULL INTO A PARKING LOT TO TRY AND FIGURE OUT WHAT HAPPENED. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED BACK UP. WE WERE NOT ABLE TO GO ABOVE 20 MPH. WE FOUND OUT THAT THE FUEL PUMP WENT OUT SO WE SPENT THE $300 TO REPLACE THAT. ONCE THAT WAS REPLACED WE THOUGHT WE WERE IN THE CLEAR. ABOUT TWO DAYS LATER THE SAME THING HAPPENED AGAIN EXCEPT I WAS ON THE EXPRESSWAY DOING ABOUT 70-80 MPH. SAME THING, WAS ABLE TO START IT UP AGAIN AFTER MULTIPLE ATTEMPTS, COULDN'T GO ABOVE 40 MPH THIS TIME. ABOUT TWO MONTHS AGO WE STARTED HAVING P0017, P0018, P0019 TROUBLE CODES POP UP. WE TRIED TO REPLACE THE SENSORS AND THEY WERE STILL POPPING UP. WE CLEARED THEM, ABOUT 5-10 MINUTES LATER THEY WOULD POP BACK UP AGAIN. THURSDAY THE CAR WAS WORKING FINE. IT WAS RUNNING GREAT, NO SHAKING, WASN'T ACTING LIKE IT WAS GOING TO STALL OUT. THE ENGINE LIGHT WAS STILL ON BUT WE ARE NOW TO THE POINT THAT THERE IS SOME SORT OF ELECTRICAL ISSUE GOING ON. THIS IS OUR ONLY VEHICLE, AND WE HAVE TWO KIDS AND JOBS TO GET TO. WE ARE TIRED OF PUTTING MONEY INTO THIS TRYING TO FIGURE OUT WHAT'S WRONG WITH IT. MY PARENTS OWNED THIS CAR BEFORE WE DID. WE ARE THE SECOND OWNERS. I FIND IT PRETTY CONVENIENT THAT EVERYTHING STARTS TO GO DOWNHILL AFTER WARRANTY DATES ARE UP OR AFTER YOU HIT A CERTAIN MILEAGE. AND WITH THE STRIKE THAT JUST HAPPENED, GM ISN'T WANTING TO TAKE ANY RESPONSIBILITY FOR THE FEAR OF LOSING MONEY YET AGAIN. ISSUE A RECALL OR YOU WILL END UP WITH LAWSUITS. EITHER WAY YOU WILL LOSE MONEY. SAVE SOME LIVES.

NHTSA ODI #11280545

74,000 miles · Oct 22, 2019
Electronic Stability Control (esc)Power Train

FOR NO REASON THE SERVICE STABILTRAK LIGHT COMES ON. THE GAGES START GOING ON THEIR OWN. THE VEHICLE GOES INTO LIMP MODE WHILE DRIVING. IT HAS HAPPENED ON HIGHWAYS, CITY ROADS. I HAVE TAKEN IT TO A DEALERSHIP "WHO SAID I CANT MAKE IT RECIPROCATE SO I JUST REPROGRAMMED THE TCM, AND IF THAT DOESNT WORK I WILL RECOMMEND ANEW TCM." …

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FOR NO REASON THE SERVICE STABILTRAK LIGHT COMES ON. THE GAGES START GOING ON THEIR OWN. THE VEHICLE GOES INTO LIMP MODE WHILE DRIVING. IT HAS HAPPENED ON HIGHWAYS, CITY ROADS. I HAVE TAKEN IT TO A DEALERSHIP "WHO SAID I CANT MAKE IT RECIPROCATE SO I JUST REPROGRAMMED THE TCM, AND IF THAT DOESNT WORK I WILL RECOMMEND ANEW TCM." IN SHORT THEY HAVE NO IDEA. I HAVE TAKEN IT TO AN INDEPENDENT MECHANIC WHO WAS ABLE TO TROUBLE SHOOT IT BACK TO THE FUEL CONTROL SYSTEM MODULE VS COMM MODULE. HOWEVER. I THINK THERE IS MORE TO IT THAN THAT. CHEVY NEEDS TO FIX THIS ISSUE IT'S A VERY COMMON ISSUE ON TRAVERSE FORUMS. NHSTA PLEASE DO SOMETHING ABOUT THIS ISSUE SOMEONE IS GOING TO DIE.

NHTSA ODI #11270316

Mileage unknown · Sep 16, 2019
Electrical SystemElectronic Stability Control (esc)Engine

I AM ON MY 3RD ENGINE SINCE PURCHASING THIS VEHICLE. SINCE DAY 1 I HAVE HAD ISSUES WITH THE TRACTION CONTROL AND STABILITRAC. RANDOMLY SERVICE LIGHTS COME ON FOR THOSE AS WELL AS REDUCED ENGINE POWER WHILE DRIVING. THE ENGINE HAS LOCKED UP ON ME TWICE. I HAVE HAD NUMEROUS ELECTRICAL ISSUES WITH THE VEHICLE. WHEN THE CAR IDLES OR…

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I AM ON MY 3RD ENGINE SINCE PURCHASING THIS VEHICLE. SINCE DAY 1 I HAVE HAD ISSUES WITH THE TRACTION CONTROL AND STABILITRAC. RANDOMLY SERVICE LIGHTS COME ON FOR THOSE AS WELL AS REDUCED ENGINE POWER WHILE DRIVING. THE ENGINE HAS LOCKED UP ON ME TWICE. I HAVE HAD NUMEROUS ELECTRICAL ISSUES WITH THE VEHICLE. WHEN THE CAR IDLES OR I'M STOPPED AT A LIGHT MY SERVICE LIGHTS COME ON. MY TRANSMISSION IS NOW AN ISSUE. I HAVE SPENT OVER 15K ON REPAIRS FOR A VEHICLE I BOUGHT FOR 17K..I WAS LIED TO WHEN I PURCHASED THE VEHICLE BEING TOLD I WAS THE 2ND OWNER INSTEAD OF THE 5TH. THE PASSENGER AIR BAG HAS A CODE. THE AC DOESN'T WORK, THE HEAT WOULD BLOW ALL THE TIME EVEN IF OFF AND ON COOL, NOW THE BLOWER DOESN'T WORK AT ALL. THE WINDOWS DON'T OPEN.

NHTSA ODI #11255832

77,000 miles · Aug 30, 2019
Electronic Stability Control (esc)EngineUnknown Or Other

I WILL BE DRIVING DOWN THE ROAD, EITHER ON HIGHWAY OR CITY STREET AND ALL OF A SUDDEN A WARNING LIGHT COMES ON THAT SAYS SERVICE STABILITRAK/REDUCE ENGINE POWER/TRACTION CONTROL. THE NEXT DAY IT WILL RUN FINE.

NHTSA ODI #11252389

148,000 miles · Aug 22, 2019
Electronic Stability Control (esc)EngineUnknown Or Other

I HAVE A 2012 CHEVY TRAVERSE, IVE ONLY OWNED IT LESS THAN 2 YEARS AND HAD ISSUES WITH SERVICE STABILITRACK/TRACTION CONTROL AT LEAST 6 TIMES. WHEN THIS HAPPENS THE CAR LOOSES POWER, MY CHECK ENGINE LIGHT COMES ON, IVE EVEN HAD BLACK SMOKE COME OUT OF MY HOOD AND TAIL PIPE TRYING TO KEEP IT RUNNING ON THE HIGHWAY SO MY FAMILY AND…

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I HAVE A 2012 CHEVY TRAVERSE, IVE ONLY OWNED IT LESS THAN 2 YEARS AND HAD ISSUES WITH SERVICE STABILITRACK/TRACTION CONTROL AT LEAST 6 TIMES. WHEN THIS HAPPENS THE CAR LOOSES POWER, MY CHECK ENGINE LIGHT COMES ON, IVE EVEN HAD BLACK SMOKE COME OUT OF MY HOOD AND TAIL PIPE TRYING TO KEEP IT RUNNING ON THE HIGHWAY SO MY FAMILY AND I WERENT KILLED. I HAVE TAKEN IT TO THE DEALERSHIP AND THE CODES IT THROWS MAKES NO SENSE . AFTER THEY WIPE THE CODES, LET IT SIT ITS FINE FOR A FEW WEEKS. I KNOW IM NOT THE ONLY TRAVERSE OWNER WITH THIS ISSUE, IS IT GOING TO TAKE A FAMILY DYING ON A MAJOR HIGHWAY, OR A CHILD BEING KILLED BECAUSE THEIR PARENTS LOST POWER IN THEIR ONLY CAR IN TRAFFIC AND A TRUCK HIT THEM. PLEASE PLEASE FIX THIS ISSUE. I DONT WANNA DIE BECAUSE I BOUGHT A TRAVERSE. I CANT AFFORD ANOTHER CAR PAYMENT RIGHT NOW.

NHTSA ODI #11245640

Mileage unknown · Jul 30, 2019
Electrical SystemElectronic Stability Control (esc)Exterior Lighting

FLASHING ENGINE LIGHT, STABILITRACK LIGHT, TRACTION CONTROL LIGHT, ALL OF THE DIFFERENT CODES FLASHING, THEN AIR CONDITIONER BLOWS HOT, VEHICLE WON'T GO FORWARD, IT JUST STOPS RIGHT THERE,AND THERE IS NOTHING YOU CAN DO. IT GENERALLY HAPPENS WHEN YOU'RE DRIVING ON CITY STREETS STOPPING OR STARTING.

NHTSA ODI #11240529

96,000 miles · Jul 13, 2019
Electronic Stability Control (esc)Power Train

WITHOUT ANY WARNING GOT THE FOLLOWING MESSAGES: TRACTION CONTROL OFF, SERVICE STABILITY TRAK,SERVICE TRACTION CONTROL, ENGINE POWER IS REDUCED. THEN THE CHECK ENGINE LIGHT WENT ON AND I WAS TOLD IT WAS THE CAMSHAFT CORRELATION. I'VE LOOKED ON LINE AND HAVE NOTICED MANY TRAVERSE OWNERS ARE HAVING THIS PROBLEM WHERE THE CAR SLOWS…

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WITHOUT ANY WARNING GOT THE FOLLOWING MESSAGES: TRACTION CONTROL OFF, SERVICE STABILITY TRAK,SERVICE TRACTION CONTROL, ENGINE POWER IS REDUCED. THEN THE CHECK ENGINE LIGHT WENT ON AND I WAS TOLD IT WAS THE CAMSHAFT CORRELATION. I'VE LOOKED ON LINE AND HAVE NOTICED MANY TRAVERSE OWNERS ARE HAVING THIS PROBLEM WHERE THE CAR SLOWS DOWN TO A HALT IN THE MIDDLE OF THE ROAD OR REFUSES TO GO FASTER THAN 25 MILES PER HOUR. WE PURCHASED THIS VEHICLE AS A CERTIFIED PRE-OWNED 4 YEARS AGO AND IT DOES'NT EVEN HAVE 100,000 MILES ON IT. I WAS ON THE ROAD WHEN THE MESSAGES CAME ON AND I HAD TO QUICKLY PULL IN TO A GAS STATION BECAUSE I WAS DRIVING ON A 55 MILE AN HOUR ROAD AND THE CAR QUICKLY SLOWED DOWN TO AROUND 25MPH.

NHTSA ODI #11231642

124,000 miles · Jul 10, 2019
Electronic Stability Control (esc)Service BrakesVehicle Speed Control

I JUST PURCHASED THIS VEHICLE 2 WEEKS AGO FROM TAYLOR CHEVROLET. IT HAS ALREADY BEEN IN THE DEALERSHIP TWICE FOR SOME SENSOR ISSUES THAT THEY KNEW ABOUT WHEN IT WAS SOLD TO ME AND SAID THEY WERE GOING TO FIX WHEN "A PART CAME IN" THEY NEVER CALLED SO I HAD TO CONTACT THEM WHEN THE TRUCK STARTED HAVING ISSUES. THIS IS WHERE I HA…

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I JUST PURCHASED THIS VEHICLE 2 WEEKS AGO FROM TAYLOR CHEVROLET. IT HAS ALREADY BEEN IN THE DEALERSHIP TWICE FOR SOME SENSOR ISSUES THAT THEY KNEW ABOUT WHEN IT WAS SOLD TO ME AND SAID THEY WERE GOING TO FIX WHEN "A PART CAME IN" THEY NEVER CALLED SO I HAD TO CONTACT THEM WHEN THE TRUCK STARTED HAVING ISSUES. THIS IS WHERE I HAVE THE BIGGEST PROBLEM I ALMOST LOST MY LIFE TODAY WHEN A SEMI ALMOST HIT ME WHILE DRIVING BECAUSE THE STABILITRAK SYSTEM COMPLETELY WENT OUT WHICH APPARENTLY IS AN ISSUE ON THESE TRUCKS THAT IS NOT BEING ADDRESSED. THE CONTROL PANEL IS DISPLAYING SERVICE STABILITRAK AND ENGINE LOSING POWER. I LOST A DAY OF WORK SO FAR AND NEED MY VEHICLE TO MAINTAIN MY BILLS AND KEEP MY JOB. THIS ALL HAPPENED ONE DAY AFTER GETTING MY TRUCK BACK FROM BEING SERVICED

NHTSA ODI #11230856

Official recalls

5

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

12V151000 · Visibility:windshield Wiper/washer:linkages

Apr 9, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648