NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
84 reportsClear category filter120,000 miles · Feb 4, 2025
Electronic Stability Control (esc)EngineFuel System, Gasoline
The contact owns a 2012 Chevrolet Traverse. The contact stated while driving 80 MPH, the vehicle stopped abruptly. The check engine, traction control, stability control, and air conditioner warning lights were illuminated. Additionally, while driving 75 MPH, the vehicle unintendedly decelerated. The contact was concerned about d…
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The contact owns a 2012 Chevrolet Traverse. The contact stated while driving 80 MPH, the vehicle stopped abruptly. The check engine, traction control, stability control, and air conditioner warning lights were illuminated. Additionally, while driving 75 MPH, the vehicle unintendedly decelerated. The contact was concerned about driving the vehicle. The vehicle was towed to an independent mechanic who determined the failure was due to the throttle body. The vehicle was repaired. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The throttle body was previously replaced, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 120,000.
NHTSA ODI #11640608
116,000 miles · Oct 6, 2020
Air BagsElectronic Stability Control (esc)
WHILE DRIVING ON THE PARKWAY WITH MY 2 YOUNG CHILDREN THE POWER WENT INTO REDUCE ENGINE MODE AND THE ERROR MESSAGE STABILITY TREK AND TRACTION CONTROL KEPT BLINKING THIS HAS HAPPENED ON 4 OCCASIONS NOW I FEEL UNSAFE DRIVING MY CHILDREN. I HAVE GOTTEN IT LOOKED AT NOW THE 4TH TIME IT HAS COST ME OVER 2 GRAND SO FAR NOW MY MECHANI…
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WHILE DRIVING ON THE PARKWAY WITH MY 2 YOUNG CHILDREN THE POWER WENT INTO REDUCE ENGINE MODE AND THE ERROR MESSAGE STABILITY TREK AND TRACTION CONTROL KEPT BLINKING THIS HAS HAPPENED ON 4 OCCASIONS NOW I FEEL UNSAFE DRIVING MY CHILDREN. I HAVE GOTTEN IT LOOKED AT NOW THE 4TH TIME IT HAS COST ME OVER 2 GRAND SO FAR NOW MY MECHANIC SAYING IT'S MY FUEL PUMP AND FUEL SENSOR THIS IS COSTING ME ANOTHER GRAND. IF I COULD AFFORD ANOTHER VEHICLE I WOULD TRADE THIS TRUCK IN. VERY UNHAPPY AND SCARED WHILE DRIVING MY 2012 CHEVY TRAVERSE LTZ
NHTSA ODI #11363018
103,666 miles · Jul 2, 2020
Electronic Stability Control (esc)Service Brakes
AFTER DRIVING ABOUT 500YARDS , SPEED NOT A FACTOR, MY ABS LIGHT AND TRACTION CONTROL LIGHT COME ON WHEN I PUT CODE READER IN OBD PORT IT SHOWS NO CODES. SHUT THE VEHICLE OFF FOR FEW MOMENTS. START IT BACK UP AND THE LIGHTS ARE STILL ON UNTIL I DRIVE IT ABOUT 25 YARDS AND THE LIGHTS GO OUT. THE ABS WORKS, I CAN FEEL IT IN THE PED…
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AFTER DRIVING ABOUT 500YARDS , SPEED NOT A FACTOR, MY ABS LIGHT AND TRACTION CONTROL LIGHT COME ON WHEN I PUT CODE READER IN OBD PORT IT SHOWS NO CODES. SHUT THE VEHICLE OFF FOR FEW MOMENTS. START IT BACK UP AND THE LIGHTS ARE STILL ON UNTIL I DRIVE IT ABOUT 25 YARDS AND THE LIGHTS GO OUT. THE ABS WORKS, I CAN FEEL IT IN THE PEDDLE WHEN APPLIED ABRUPTLY. I CAN ALSO HEAR A SLIGHT GROWLING FROM UNDER THE HOOD. I CONTINUE ON FOR ABOUT ANOTHER 500 YARDS AND BOTH LIGHTS COME BACK ON. I REPLACED BOTH WHEEL HUB ASSY IN THE FRONT, WHICH BOTH LOOKED GOOD . *TR
NHTSA ODI #11337275
178,000 miles · Jun 16, 2020
Electronic Stability Control (esc)Fuel/propulsion SystemVehicle Speed Control
RECENTLY I STARTED HAVING ISSUES WITH SHUDDERING WHILE DRIVING AT CERTAIN SPEEDS. FIRST AT 40MPH AND THEN MORE RECENTLY AT HIGHER SPEEDS. ALSO TODAY THE STABILTRACK WARNING LIGHT CAME ON STATING THAT IT REQUIRED SERVICE. RPM'S AND SPEEDOMETER ALSO WOULD FLUCTUATE WHILE DRIVING. THERE ARE MANY VIDEOS ON YOUTUBE THAT POINT TO …
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RECENTLY I STARTED HAVING ISSUES WITH SHUDDERING WHILE DRIVING AT CERTAIN SPEEDS. FIRST AT 40MPH AND THEN MORE RECENTLY AT HIGHER SPEEDS. ALSO TODAY THE STABILTRACK WARNING LIGHT CAME ON STATING THAT IT REQUIRED SERVICE. RPM'S AND SPEEDOMETER ALSO WOULD FLUCTUATE WHILE DRIVING. THERE ARE MANY VIDEOS ON YOUTUBE THAT POINT TO THE THROTTLE BODY HAVING OIL BLOW BY THROUGH THE THROTTLE BODY AS THERE IS NO CHECK VALVE TO KEEP THIS FROM HAPPENING. I WILL BE CLEANING THE THROTTLE BODY TO SEE IF IT FIXES THE PROBLEM. I'VE ALSO SEEN THAT THE BRAKE POSITION SENSOR COULD BE THE CULPRIT AS WELL. I REPLACED THE IGNITION COILS AFTER SEEING THE ENGINE FLUCTUATIONS, BUT DID NOT REPLACE THE SPARKS PLUGS AS THEY WERE RECENTLY REPLACED UNDER 6K MILES AGO. THIS SEEMS TO BE A LONG STANDING AND WIDE DISPERSED ISSUE WITH THIS YEAR, MAKE AND MODEL OF VEHICLE. MANY HAVE SEEN THE POWER DROP WHILE AT HIGHWAY SPEEDS AND THIS BUG COULD CAUSE THE MASS DAMAGE OF A TRANSMISSION IF THE VEHICLE WERE TO AUTOMATICALLY DOWNSHIFT WHILE AT HIGHWAY SPEEDS, ESPECIALLY IF IT WERE TO DROP TO 2ND GEAR FROM 5TH OR 6TH ON AUTOMATIC DRIVE. THIS NEEDS TO BE LOOKED INTO AND ADDRESSED APPROPRIATELY. *TR
NHTSA ODI #11329166
112,000 miles · Mar 2, 2020
Electronic Stability Control (esc)EngineVehicle Speed Control
WHILE DRIVING THE CAR, THE TRACTION CONTROL TURNS OFF. WHEN THIS MESSAGE COMES ON THE DRIVER INFORMATION PANEL, THE FOLLOWING MESSAGES APPEAR: THE CHECK ENGINE LIGHT COMES ON, ENGINE POWER REDUCED, AND SERVICE STABILITYTRAC SYSTEM. AT THE SAME TIME, WHEN YOU PRESS THE GAS PEDAL, THE CAR DOES NOT ACCELERATE. ALSO, THE CRUISE CO…
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WHILE DRIVING THE CAR, THE TRACTION CONTROL TURNS OFF. WHEN THIS MESSAGE COMES ON THE DRIVER INFORMATION PANEL, THE FOLLOWING MESSAGES APPEAR: THE CHECK ENGINE LIGHT COMES ON, ENGINE POWER REDUCED, AND SERVICE STABILITYTRAC SYSTEM. AT THE SAME TIME, WHEN YOU PRESS THE GAS PEDAL, THE CAR DOES NOT ACCELERATE. ALSO, THE CRUISE CONTROL DOES NOT WORK. THIS HAPPENS WHETHER YOU'RE DRIVING 5 MILES AN HOUR OR 55+ MILES PER HOUR. THIS IS A PROBLEM THAT OCCURS EVERY TIME I DRIVE THE CAR. I HAVE NOTICED THAT IF THE TEMPERATURE IS UNDER 40 DEGREES, IT HAPPENS MORE TIMES THAN WHEN THE TEMPERATURE IS GREATER THAN 40 DEGREES. I LIVE IN PENNSYLVANIA AND THE TEMPERATURE DIPS VERY LOW. I DRIVE A MINIMUM OF 300 MILES A DAY M-F AND THIS IS A VERY DANGEROUS FLAW. I AM REPORTING THIS BECAUSE I HAVE EXHAUSTED ALL OF MY RESOURCES. THE ONLY WAY I HAVE FOUND TO RESET THE TRACTION CONTROL, IS TO PULL OVER, TURN THE CAR OFF, AND WAIT FOR 3-5 MINUTES. THIS WILL RESET THE TRACTION CONTROL BUT IT DOES NOT TURN OFF THE CHECK ENGINE LIGHT.
NHTSA ODI #11315609
Mileage unknown · Jan 31, 2020
Electronic Stability Control (esc)Engine
WHILE DRIVING AT NORMAL TRAFFIC AND HIGHWAY SPEEDS, THE VEHICLE WILL SOMETIMES REDUCE SPEEDS ON ITS OWN AND THE TRANSMISSION WILL DROP TO 2ND GEAR. THE SEVICE ENGINE LIGHT WILL FLASH AND THE DASH WILL READ TRACTION CONTROL OFF. SOMETIMES THE ENGINE WILL ALSO MISFIRE. THE VEHICLE WILL SOMETIMES CORRECT ITSELF AND RETURN TO NORMAL…
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WHILE DRIVING AT NORMAL TRAFFIC AND HIGHWAY SPEEDS, THE VEHICLE WILL SOMETIMES REDUCE SPEEDS ON ITS OWN AND THE TRANSMISSION WILL DROP TO 2ND GEAR. THE SEVICE ENGINE LIGHT WILL FLASH AND THE DASH WILL READ TRACTION CONTROL OFF. SOMETIMES THE ENGINE WILL ALSO MISFIRE. THE VEHICLE WILL SOMETIMES CORRECT ITSELF AND RETURN TO NORMAL DRIVING OR IT HAS TO BE TURNED OFF TO RESET. SOME FORUM USERS SUGGEST REPLACING THE THROTTLE DUE TO CARBON BUILDUP. THIS IS CAN CAUSE CONFUSION WITH A DRIVER WHICH MAY RESULT IN A COLLISION.
NHTSA ODI #11306407
104,939 miles · Jan 27, 2020
Electronic Stability Control (esc)Power TrainVehicle Speed Control
WAS BRINGING MY CHILDREN HOME FROM SCHOOL AND ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON, REDUCED MY SPEED AND I COULDN'T KEEP UP WITH TRAFFIC SO QUICKLY GOT OFF THE ROAD. LOOKED AT THE DASH AND SAW IT SAID ENGINE POWER REDUCED. TURNED OFF THE CAR FEW SECONDS AND I WAS ABLE TO DRIVE HOME LUCKILY I WASN'T TO FAR.
NHTSA ODI #11302401
116,100 miles · Jan 23, 2020
Electronic Stability Control (esc)
AT APPROXIMATELY 45 MPH ON A STRAIGHT 2 LANE ROAD THE SERVICE STABILITRAK MESSAGE CAME ON, ENGINE POWER WAS GREATLY REDUCED, SMOKE FROM EXHAUST AND GAS SMELL APPEARED AND TRACTION CONTROL TURNED OFF. COULD BE EXTREMELY DANGEROUS ON A MAJOR HIGHWAY OR IN RAINY CONDITIONS.
NHTSA ODI #11301342
130,000 miles · Jan 22, 2020
Electronic Stability Control (esc)
THE SERVICE STABILITRAK WARNING COMES ACROSS THE DASH AND THE POWERS MOTOR DOWN TO HALF POWER. THIS HAS HAPPENED THREE TIMES NOW THE FIRST TIME I WAS ON THE HIGHWAY GOING 70 AND WAS LUCKY TO AVOID AN ACCIDENT WITH MY CHILDREN IN THE VEHICLE. HAD THE MOTOR REPLACED BECAUSE THE MECHANIC SAU IT WAS SOMETHING WITH THE TIMING. NOW IT…
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THE SERVICE STABILITRAK WARNING COMES ACROSS THE DASH AND THE POWERS MOTOR DOWN TO HALF POWER. THIS HAS HAPPENED THREE TIMES NOW THE FIRST TIME I WAS ON THE HIGHWAY GOING 70 AND WAS LUCKY TO AVOID AN ACCIDENT WITH MY CHILDREN IN THE VEHICLE. HAD THE MOTOR REPLACED BECAUSE THE MECHANIC SAU IT WAS SOMETHING WITH THE TIMING. NOW IT IS HAPPENING AGAIN, THIS TIME I WAS IN TOWN LUCKILY ON A STREET THAT WASNT TOO BUSY. THIS IS NOT ONLY BECOMING COSTLY TO REPAIR BUT EXTREMELY UNSAFE WHEN IT POWERS DOWN TO HALF POWER AND YOU CAN NOT GET ABOVE 20MPH. THIS IS SUPPOSED TO BE A FAMILY VEHICLE THERE ARE CHILDREN RIDING IN THESE CARS.
NHTSA ODI #11301040
100,000 miles · Dec 27, 2019
Electronic Stability Control (esc)SeatsUnknown Or Other
I WAS DRIVING AT ABOUT 50MPH THE CHECK TRACTION CONTROL LIGHTS CAME ON THE CHECK STABILITRACK CAME ON THEN IT SAID TRACTION CONTROL ON THEN OFF MY VEHICLE LOST POWER AND I COULDNT STEER. LUCKILY NO CARS WERE COMING ON THE DARK WINDING ROAD I WAS ON AS I WAS STUCK NO LIGHTS OR ANYTHING.
NHTSA ODI #11291529
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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