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2012 Chevrolet Traverse

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Chevrolet Traverse do not stand out strongly from the model-year median of 302.

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When problems were reported

Mileage at the reported incident

285 reports with mileage · 69 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 115 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports2 fire reports10 injury reports

Electrical System complaints

48 reports
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120,000 miles · Sep 9, 2019
Electrical System

WHILE DRIVING MY COMPUTER SYSTEM SHUTS DOWN. FIRST THE LIGHT ON MY DASH SAYING 'TRACTION CONTROL ACTIVATED' COMES ON, THE CHECK ENGINE LIGHT COMES ON, THEN THE COMPUTER REBOOTS. THIS HAS HAPPENED 3 TIMES SO FAR AND WHILE I AM DRIVING AROUND 70 MPH DOWN THE HIGHWAY. I CALLED CHEVY AND THEY SAID THIS IS NORMAL.

NHTSA ODI #11254078

Mileage unknown · Jul 30, 2019
Electrical SystemElectronic Stability Control (esc)Exterior Lighting

FLASHING ENGINE LIGHT, STABILITRACK LIGHT, TRACTION CONTROL LIGHT, ALL OF THE DIFFERENT CODES FLASHING, THEN AIR CONDITIONER BLOWS HOT, VEHICLE WON'T GO FORWARD, IT JUST STOPS RIGHT THERE,AND THERE IS NOTHING YOU CAN DO. IT GENERALLY HAPPENS WHEN YOU'RE DRIVING ON CITY STREETS STOPPING OR STARTING.

NHTSA ODI #11240529

180,000 miles · Jun 27, 2019
Electrical SystemService BrakesSuspension

WHILE MOVING THE VEHICLE JERKS AS IF SOMETHING IS GOING ON WITH TRANSMISSION. IT HAS BEEN CHECKED AND ALL IS OK. CHECK ENGINE GIVES CODES AND THEN THEY DISAPPEAR. THE LIGHTS FLICKER INSIDE AND OUT. THESE SYMPTOMS COME AND GO. SEVERAL MECHANICS HAVE CHECKED OUT THIS VEHICLE AND CANT FIND ANYTHING WRONG WITH VEHICLE. ALSO T…

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WHILE MOVING THE VEHICLE JERKS AS IF SOMETHING IS GOING ON WITH TRANSMISSION. IT HAS BEEN CHECKED AND ALL IS OK. CHECK ENGINE GIVES CODES AND THEN THEY DISAPPEAR. THE LIGHTS FLICKER INSIDE AND OUT. THESE SYMPTOMS COME AND GO. SEVERAL MECHANICS HAVE CHECKED OUT THIS VEHICLE AND CANT FIND ANYTHING WRONG WITH VEHICLE. ALSO TOOK VEHICLE BACK TO CHEVROLET. ALSO THE VEHICLE IS BEING ILLEGALLY MONITORED AND TRACKED. THIS COULD BE CAUSING ALL ISSUES WITH VEHICLE.

NHTSA ODI #11222945

158,000 miles · May 25, 2019
Air BagsElectrical SystemUnknown Or Other

WHEN I TURN MY AIR ON AND MY SPEED LIMIT HITS 25 MILES PER HR MY CAR SHAKES AT A NEIGHBORHOOD STREET AND IT WAS REALLY SCARY ON THE FREEWAY CAUSE I SWERVED TO THE RIGHT CAUSE IT WAS SHAKING SO BAD. THEN WHEN I LET GO OF MY GAS FOR 5 SECONDS TO STOP THE SHAKING IT STALLS AND I HAVE TO PUSH THE GAS PUMP AT LEAST 3 TIMES TO MAKE IT…

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WHEN I TURN MY AIR ON AND MY SPEED LIMIT HITS 25 MILES PER HR MY CAR SHAKES AT A NEIGHBORHOOD STREET AND IT WAS REALLY SCARY ON THE FREEWAY CAUSE I SWERVED TO THE RIGHT CAUSE IT WAS SHAKING SO BAD. THEN WHEN I LET GO OF MY GAS FOR 5 SECONDS TO STOP THE SHAKING IT STALLS AND I HAVE TO PUSH THE GAS PUMP AT LEAST 3 TIMES TO MAKE IT DRIVE. IT ALSO SMELLS LIKE MY GAS IS LEAKING AND IT IS WORSE WHEN I TURN LEFT OR RIGHT. I'M AFRAID IT MIGHT CATCH ON FIRE. MY HEADLIGHTS WOULD GO OFF FOR A COUPLE OF DAYS SOMETIMES FOR A WEEK BUT WOULD TURN ON ALL OF A SUDDEN AND THEY ARE BRAND NEW HEADLIGHTS. MY AIRBAG LIGHT WOULD GO OFF AND ON EVERY OTHER WEEK. ITS JUST FRUSTRATING HAVING THIS CAR CAUSE THERE IS ALWAYS SOMETHING DIFFERENT ON THE DASH BOARD SAYING SOMETHING IS WRONG WITH THE CAR.

NHTSA ODI #11209902

100,000 miles · Mar 14, 2019
Electrical SystemElectronic Stability Control (esc)Engine

IN DECEMBER OF 2018 I TOOK MY CAR TO DIANE SAUER IN WARREN OHIO BECAUSE THE STABILIZER TRACTION CONTROL LIGHT CAME ON AND THE CAR WAS DRIVING VERY ROUGH. I TOOK IT TO DIANE SAUER AND SERVICE MANAGER KEITH SAID NOTHING WAS WRONG WITH IT AND DIDN'T CHARGE ME FOR THE DIAGNOSTIC REPORT. I TOOK MY CAR BACK IN JANUARY 2019 WITH SAME …

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IN DECEMBER OF 2018 I TOOK MY CAR TO DIANE SAUER IN WARREN OHIO BECAUSE THE STABILIZER TRACTION CONTROL LIGHT CAME ON AND THE CAR WAS DRIVING VERY ROUGH. I TOOK IT TO DIANE SAUER AND SERVICE MANAGER KEITH SAID NOTHING WAS WRONG WITH IT AND DIDN'T CHARGE ME FOR THE DIAGNOSTIC REPORT. I TOOK MY CAR BACK IN JANUARY 2019 WITH SAME PROBLEM BUT WORSE. SO BAD I GOT OFF THE BY-PASS AND HAD IT TOWED. DIANE SAUER HAD MY CAR FOR TWO WEEKS AND NEVER CALLED ABOUT THE CAR. I HAD TO REPEATEDLY CALL THEM. AFTER TWO WEEKS THEY SAY THE ENGINE WAS GONE. KEITH TOLD GM IT WAS DUE TO LACK OF MAINTENANCE. I PROVIDED GM AND DIANE SAUER WITH ALL RECEIPTS OF MY OIL CHANGE. I BOUGHT THAT CAR FROM DIANE SAUER BRAND NEW!!! I TOOK CARE OF THE CAR AND AFTER SEVEN YEARS THEY SAY THE ENGINE IS GONE!!!! NO WAY!!! I TOOK GREAT CARE OF THAT CAR!!! DIANE SAUER NEEDS TO STAND BEHIND THEIR PRODUCTS!!!! DIANE SAUER WOULD NOT BE IN BUSINESS WITHOUT YOUR CUSTOMERS WHO SUPPORT YOUR BUSINESS!!!! STAND BEHIND YOUR PRODUCTS!!!! BE HONEST!!! THE TRUST IS GONE!!!!!!

NHTSA ODI #11186937

94,000 miles · Mar 8, 2019
Air BagsElectrical SystemSeats

SERVICE AIR BAG LIGHT IS INTERMITTENT AS AN ICON ALSO IN TEXT OF DRIVERS DISPLAY. I HAVE ONLY OWNED THIS CAR FOR FOUR MONTHS AND HAVE HAD IT TO A GM SERVICE DEALER TWICE. FIRST TRIP COSTED $254.15 FOR AN IMPACT SENSOR AND DIAGNOSIS. TWO DAYS LATER LIGHTS ONE AGAIN THIS TIME TENSIONER KIT WAS REPLACED. IT'S BEEN ABOUT FOUR WEEKS …

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SERVICE AIR BAG LIGHT IS INTERMITTENT AS AN ICON ALSO IN TEXT OF DRIVERS DISPLAY. I HAVE ONLY OWNED THIS CAR FOR FOUR MONTHS AND HAVE HAD IT TO A GM SERVICE DEALER TWICE. FIRST TRIP COSTED $254.15 FOR AN IMPACT SENSOR AND DIAGNOSIS. TWO DAYS LATER LIGHTS ONE AGAIN THIS TIME TENSIONER KIT WAS REPLACED. IT'S BEEN ABOUT FOUR WEEKS AND THE LIGHTS ARE BACK ON AGAIN. IT HAPPENS ANYTIME, DRIVING OR BEING STARTED, NO ROUGH TERRAIN JUST CRUISING AND LIGHTS WILL COME ON.

NHTSA ODI #11185438

148,030 miles · Nov 16, 2018
Electrical SystemElectronic Stability Control (esc)Unknown Or Other

THE FIRST NIGHT WHEN THE TEMPERATURE DROPPED BELOW 40 DEGREES MY CAR WOULDN'T START SO I REPLACED MY BATTERY SPENDING $188 FOR A BRAND NEW BATTERY. THE VERY NEXT MORNING THE CAR STILL WOULDN'T START SO I GOT SOMEONE TO JUMP ME OFF. IT CRANKED WITH NO ISSUE. WHEN I PUT THE CAR IN DRIVE IT WOULD NOT ACCELERATE BEYOND 35MPH. I THEN…

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THE FIRST NIGHT WHEN THE TEMPERATURE DROPPED BELOW 40 DEGREES MY CAR WOULDN'T START SO I REPLACED MY BATTERY SPENDING $188 FOR A BRAND NEW BATTERY. THE VERY NEXT MORNING THE CAR STILL WOULDN'T START SO I GOT SOMEONE TO JUMP ME OFF. IT CRANKED WITH NO ISSUE. WHEN I PUT THE CAR IN DRIVE IT WOULD NOT ACCELERATE BEYOND 35MPH. I THEN ATTEMPTED TO TURN AROUND AND GO HOME AND MY CAR WOULD ONLY REVERSE AND WOULD NO LONGER MOVE IN THE DRIVE SELECTION. IN NEUTRAL THE CAR LOCKED UP AND WOULDN'T DRIVE. I EVENTUALLY DROVE IN REVERSE ILLEGALLY DOWN THE HIGHWAY IN MORNING RUSH HOUR TRAFFIC. I ENVENTUALLT MADE IT HOME AND LET MY CAR SIT FOR AN HOUR WHILE CALLING FOR ASSISTANCE. WHEN I WENT BACK TO RESTART THE CAR IS ACTING AS IF THE BATTERY IS DEAD. THIS WAS NOT ONLY DANGEROUS WITH 4 CHILDREN INSIDE BUT UNSAFE TO BE STUCK IN TRAFFIC WILL NO WAY TO ACCELERATE IN DRIVE. MY CAR WILL NO LONGER CRANK WITHOUT A JUMP I TOOK IT TO A MECHANIC WHO STATED THAT HE COULDN'T SEE THE ISSUE AND RECOMMENDED THAT I SIMPLY TRADE IT IN WHICH ISN'T AN OPTION CURRENTLY.

NHTSA ODI #11151924

180,000 miles · Nov 10, 2018
Electrical SystemEngineSuspension

THE SERVICE TRACTION CONTROL LIGHT COMES ON AND THEN IT WILL GIVE YOU A MISFIRE IN ONE OF THE CYLINDERS. ALSO THE VEHICLE APPEARS TO ALMOST SHUT DOWN. THE BRAKING SYSTEM ON THE CAR ALSO FEELS FUNNY. MY MECHANIC HAS CHECKED EVERYTHING AND CANT FIND ANYTHING WRONG. THE STUFF THAT I DESCRIBE BEFORE IS THE LATEST THINGS TO OCCU…

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THE SERVICE TRACTION CONTROL LIGHT COMES ON AND THEN IT WILL GIVE YOU A MISFIRE IN ONE OF THE CYLINDERS. ALSO THE VEHICLE APPEARS TO ALMOST SHUT DOWN. THE BRAKING SYSTEM ON THE CAR ALSO FEELS FUNNY. MY MECHANIC HAS CHECKED EVERYTHING AND CANT FIND ANYTHING WRONG. THE STUFF THAT I DESCRIBE BEFORE IS THE LATEST THINGS TO OCCUR.. I HAVE COMPLAINED FOR A LONG TIME NOW ABOUT THE ILLEGAL TRACKING OF THIS VEHICLE AND ALL OF MY VEHICLES. I HAVE MADE COMPLAINTS TO THE DEPARTMENT OF JUSTICE, THE MEDIA AND TO THE INTERNAL AFFAIRS HERE WHERE I LIVE IN GWINNETT COUNTY GEORGIA. THIS ILLEGAL TRACKING IS BEING DONE FOR THE PURPOSE OF GANG STALKING.....THE TRACKING INFORMATION ON THIS VEHICLE AND ALL MY OTHER VEHICLES HAS BEEN SHARED WITH A LARGE NUMBER OF PEOPLE.

NHTSA ODI #11150709

33,000 miles · Apr 16, 2018
Electrical SystemPower TrainUnknown Or Other

I HAVE HAD MANY ONGOING ISSUES SINCE CAR PURCHASE. ELECTRICAL , AIR CONDITIONING AND INJECTOR ISSUES. CAR DOES NOT SEEM SAFE. LIGHTS GO OUT EVERY FEW MONTHS WHILDE DRIVING WHEN IT IS DARK. THIS IS VERY DANGEROUS. 1ST REPLACEMENT ON LIGHT WAS DONE WHILE UNDER WARRANT, HOWEVER, CHEVY DEALER FAILED TO ADDRESS THE ISSUES CAUSING THE…

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I HAVE HAD MANY ONGOING ISSUES SINCE CAR PURCHASE. ELECTRICAL , AIR CONDITIONING AND INJECTOR ISSUES. CAR DOES NOT SEEM SAFE. LIGHTS GO OUT EVERY FEW MONTHS WHILDE DRIVING WHEN IT IS DARK. THIS IS VERY DANGEROUS. 1ST REPLACEMENT ON LIGHT WAS DONE WHILE UNDER WARRANT, HOWEVER, CHEVY DEALER FAILED TO ADDRESS THE ISSUES CAUSING THE LIGHT TO BURN OUT AND SIMPLY CHANGED LIGHT OUT. IT HAS BEEN CONTINUOUS WITH US CHANGING LIGHTS, BRAKE LIGHTS AND HEADLIGHTS. CAR WOULD LOSE POWER AND JERK AS WELL AS HAD GEARS PROBLEMS WHILE TRAVELING ON A FWY WITH CARS GOING AN AVERAGE OG 60 MPH. CAR WOULD NOT AUTO SHIFT ABOVE 20-30 MPH. GAS SMELL UPON START OF VEHICLE AND THE LIST GOES ON. STUCK OPEN EVAP PURGE SOLENOID SETTING SES LIGHT CAC CASE 8-2106770252 DALILA LOPEZ--- SCANNED ECM FOUND CODE P0300 P0496.PERFORMED DIAGNOSIS. PERFORMED INJECTOR BALANCE TEST FOUND BANK 1 INJECTOR OUT OF SPECS.REPLACED 1 3 5 INJECTORS. IT SEEMS THAT THERE IS A POSSIBILITY THAT THE INJECTOR ISSUES MAY HAVE CAUSED OTHER PROBLEM WITH THE VEHICLE WHICH CANNOT BE DENIED NOR CONFIRMED. AN OIL PAN GASKET HAS BEEN LEAKING AS WELL WHEN LESS THAN 90,000 MILES. SAFETY HAS BEEN AN ONGOING CONCERN. I AM REQUESTING THAT THE ELECTRICAL ISSUES THAT HAVE NOT BEEN RESOLVED SINCE THE 1ST LIGHT WENT OUT IN 2014 TO BE RESOLVED AT GMS COST. IN ADDITION I AM ASKING THAT THE OIL PAN GASKET REPLACEMENT BE DONE AT GM COST . IN ADDITION, I AM REQUESTING REIMBURSEMENT OF MY DOWN PAYMENT OF $10,000 ON MY VEHICLE.

NHTSA ODI #11088522

89,000 miles · Dec 20, 2017
Electrical SystemElectronic Stability Control (esc)Power Train

THIS INCIDENT OCCURRED TWICE. DRIVING DOWN THE FREEWAY AT FREEWAY SPEEDS, A LOUD CLUNK WAS HEARD, THE VEHICLE JERKED, CHECK ENGINE LIGHT APPEARED, CHECK STABILITRAX AND TRACTION CONTROL MESSAGES APPEARED AND STABILITRAX DISABLED, SPEEDOMETER REMAINED FROZEN AT SPEED THIS INCIDENT OCCURRED. WHILE DRIVING TO SAFE LOCATION TO STOP,…

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THIS INCIDENT OCCURRED TWICE. DRIVING DOWN THE FREEWAY AT FREEWAY SPEEDS, A LOUD CLUNK WAS HEARD, THE VEHICLE JERKED, CHECK ENGINE LIGHT APPEARED, CHECK STABILITRAX AND TRACTION CONTROL MESSAGES APPEARED AND STABILITRAX DISABLED, SPEEDOMETER REMAINED FROZEN AT SPEED THIS INCIDENT OCCURRED. WHILE DRIVING TO SAFE LOCATION TO STOP, VEHICLE APPEARED TO BE STUCK IN A SPECIFIC GEAR THAT IS LOWER THAN NORMAL FOR FREEWAY DRIVING, RPMS WERE MUCH HIGHER THAN NORMAL. WHEN ATTEMPTING TO ACCELERATE FROM A STANDSTILL, VEHICLE APPEARS TO HAVE NO POWER (PROBABLY DUE TO ACCELERATING FROM 0 MPH IN A HIGHER GEAR). I TOOK VEHICLE TO BOWMAN CHEVROLET SERVICE CENTER FOR ATTENTION AND THEY WERE UNABLE TO DUPLICATE THE INCIDENT THOUGH THEY DID STATE THAT THEY SEE ERROR CODES IN THE SYSTEM FOR LOSS OF COMMUNICATION. AFTER TESTING AND TROUBLESHOOTING FOR UP TO 2 WEEKS, SERVICE DEPARTMENT STATED THAT THEY ARE UNABLE TO DETERMINE THE CAUSE OF THE ERROR BUT DURING THEIR TESTING THEY FOUND THE BATTERY NEEDS TO BE REPLACED. ASSISTANT MANAGER OF THE SERVICE CENTER STATES THAT A BATTERY REPLACEMENT MAY OR MAY NOT FIX THE PROBLEM. I MADE A CASE (#[XXX]) WITH CHEVROLET BUT THE ADVISER RECEIVED INFORMATION FROM THE DEALERSHIP THAT WAS FALSE AND STATED THERE WAS NOTHING FURTHER HE COULD DO. THE INFORMATION HE RECEIVED FROM THE DEALER IS THAT THEY WERE WAITING FOR ME TO AUTHORIZE CHARGES FOR ADDITIONAL DIAGNOSIS. I DID AUTHORIZE BOWMAN CHEVROLET TO REPLACE THE BATTERY. MY CONCERN IS THAT I AM NOW TAKING BACK A CAR THAT IS A SAFETY HAZARD AND ALLOWING MY WIFE TO DRIVE, AND DAUGHTER TO RIDE IN, THIS VEHICLE THAT HAS A KNOWN ISSUE. LUCKILY FOR US THE ISSUE OCCURRED AT NIGHT WHEN THERE WAS NO ONE ON THE ROADS BUT IF IT OCCURRED DURING RUSH HOUR IT COULD CAUSE AN ACCIDENT. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI #11055695

Official recalls

5

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

12V151000 · Visibility:windshield Wiper/washer:linkages

Apr 9, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648