THIS CAR KEEPS SHUTTING OFF DUE TO A FAULTY ENGINE SWITCH IT IS UNSAFE AS THE CAR WILL JUST SHUT OFF WHILE ON THE HIGHWAY OR JUST DRIVING
2012 Chevrolet Traverse
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Chevrolet Traverse do not stand out strongly from the model-year median of 302.
About this comparison →How this year compares
Owner complaints by model year
Compare all Traverse years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
285 reports with mileage · 69 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 115 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electronic Stability Control (esc). Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
48 reportsTHE TRACTION CONTROL GOES ON AND OFF. STABILITY TRAK ERROR MESSAGE. ENGINE POWER REDUCED. THE CAR WOULD NOT ACCELLERATE WHICH COULDVE RESULTED IN AN ACCIDENT. THIS IS THE 4TH TIME THIS HAS HAPPENED SINCE JANUARY 23, 2021. THIS ISSUE ON THE TRUCK NEEDS TO BE RECALLED AND RESOLVED.
WHILE DRIVING THE VEHICLE WILL SHUDDER AND LOSE POWER, OCCASIONALLY THE VEHICLE WILL STALL ALMOST LIKE IT IS ATTEMPTING TO GRAB GEARS WHILE DOWN SHIFTING AND IT WILL CAUSE THE WHOLE VEHICLE TO SHAKE, IT HAS HAPPENED SO HARD I HAVE HAD TO EXIT THE INTERSTATE FOR WORRY OF MINE AND MY PASSENGERS SAFETY. THE VEHICLE UPON ENTERING WI…
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WHILE DRIVING THE VEHICLE WILL SHUDDER AND LOSE POWER, OCCASIONALLY THE VEHICLE WILL STALL ALMOST LIKE IT IS ATTEMPTING TO GRAB GEARS WHILE DOWN SHIFTING AND IT WILL CAUSE THE WHOLE VEHICLE TO SHAKE, IT HAS HAPPENED SO HARD I HAVE HAD TO EXIT THE INTERSTATE FOR WORRY OF MINE AND MY PASSENGERS SAFETY. THE VEHICLE UPON ENTERING WILL SLAM INTO GEAR AND WHEN DRIVING IN RURAL AREAS THE TRANSMISSION EVEN FEELS LIKE IT IS SLIPPING AND THE CAR WILL JERK BACK AND FOURTH UNTIL IT GRABS A HIGHER GEAR. I PURCHASED THE VEHICLE IN 2018 WITH JUST OVER 100,000 MILES AND EVEN NOW THE VEHICLE IS ONLY SITTING AT ROUGHLY 132,000 MILES AND HAS HAS REGULAR SERVICES TO MAINTAIN THE VEHICLE. UPON FURTHER INVESTIGATION, THE TRAVERSE HAS SEVERAL COMPLAINTS OF THIS SAME ISSUE INCLUDING OLDER AND NEWER VEHICLES, AND MOST HAVE RESULTED IN TORQUE CONVERTER/TRANSMISSION REPLACEMENT. THE VEHICLE HAS STALLED COMPLETELY IN THE MIDDLE OF INTERSECTIONS WHILE ATTEMPTING TO DOWNSHIFT FOR TAKE OFF AND HAS ALSO DONE SO WHILE ATTEMPTING TO MERGE ONTO THE INTERSTATE. THE ISSUE WAS ORIGINALLY NOTICED TOWARDS THE END OF 2019- TO EARLY 2020 AND HAS PROCEEDED TO GET SO BAD WE NO LONGER TRUST THE INTEGRITY OF THE VEHICLE FOR FAMILY TRIPS OR EVEN TO ROUTINE DOCTOR APPOINTMENTS FOR FEAR OF THE VEHICLE STALLING IN HEAVY TRAFFIC.
AFTER REPLACING EVERY CODE THROWN AT ME ON MY 2012 TRAVERSE, IT CONTINUES TO SIT IN MY DRIVEWAY UN-WORKING. LAST TIME I HAD IT "REPAIRED", WHILE DRIVING HOME FROM THE MECHANIC, THE CHECK ENGINE LIGHT CAME ON, THE VEHICLE STARTED LOSING POWER WITH LIGHTS VISIBLY DIMMING. I PULLED OFF THE FREEWAY AND PULLED OVER AND CHECKED THE BA…
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AFTER REPLACING EVERY CODE THROWN AT ME ON MY 2012 TRAVERSE, IT CONTINUES TO SIT IN MY DRIVEWAY UN-WORKING. LAST TIME I HAD IT "REPAIRED", WHILE DRIVING HOME FROM THE MECHANIC, THE CHECK ENGINE LIGHT CAME ON, THE VEHICLE STARTED LOSING POWER WITH LIGHTS VISIBLY DIMMING. I PULLED OFF THE FREEWAY AND PULLED OVER AND CHECKED THE BATTERY CABLES. IT WAS WORKING FINE. I GET BACK IN THE VEHICLE TO DRIVE THE REST OF THE WAY HOME AND THE TRACTION CONTROL STARTED TOGGLING ON AND OFF AND A CHECK AIR BACK MESSAGE CAME UP. JUST THEN I STARTED FEELING LIKE I WAS BEING SHOCKED BY MY DRIVER SEAT!!! SINCE THE DEALERSHIP OR PRIVATEECHAMICS CAN NOT FIGURE OUT WHAT IS WRONG WITH IT, I HAD A FRIEND GET ME ALL THE INFORMATION ON THIS VEHICLE. THERE IS ZERO RECALLS ON MY VEHICLE BUT I FOUND A RECALL FOR THE WIRE HARNESS UNDER THE DRIVER AND PASSENGER SEATS AND ALSO UNDER THE DASH, CALLING TO REPLACE AND SPLICE THOSE WIRES. MY VEHICLE HAS THE YELLOW HARNESS THAT WAS RECALLED BUY THE DEALERSHIP SAYS MY VIN IS NOT INCLUDED. IT'S BEEN 2 YEARSSINCE ALL THIS HAS BEGUN AND THAT I HAVE BEEN WITHOUT A RELIABLE VEHICLE. (MY EX WHO CO-SIGNED BUT DID NOY PAY FOR IT, REFUSES TO SIGN THE TITLE OVER). JUST SAVE YOURSELF THE HEADACHE AND BUY NON GM. YOU WOULD THINK THEY WOULD BE WILLING TO FIX SOMETHING THAT IS SO UNSAFE TO IT'S CUSTOMERS. ELECTRICAL FAULTS, ENGINE FAULTS CAUSING FAILURE WHILE DRIVING FULL SPEED (WITH MY DAUGHTER IN THE VEHICLE), AND FUEL PRESSURE ISSUES LEAVING ME STRANDED ON MULTIPLE OCCASIONS WHICH EVEN HELPED LEAD TO A JOB LOSS. THIS VEHICLE HAS PUT OUR SAFETY AND LIVELIHOOD IN JEOPARDY ONE TOO MANY TIMES.
I HAVE BEEN HAVING ISSUES WITH THIS CAR CUTTING OUT/STALLING FOR 2 YEARS NOW. I KEEP TAKING IT IN TO MECHANICS TO GET IT FIXED AND IT SEEMS TO WORK THEN RANDOMLY LEAVES ME AND MY DAUGHTER STRANDED. SOMETIMES IT WILL STALL ONCE AND KEEP GOING... OTHER TIMES IT HAS TAKEN ME 3-4 HOURS TO GET HOME. I'VE HAD A MAJOR TUNE UP DONE, …
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I HAVE BEEN HAVING ISSUES WITH THIS CAR CUTTING OUT/STALLING FOR 2 YEARS NOW. I KEEP TAKING IT IN TO MECHANICS TO GET IT FIXED AND IT SEEMS TO WORK THEN RANDOMLY LEAVES ME AND MY DAUGHTER STRANDED. SOMETIMES IT WILL STALL ONCE AND KEEP GOING... OTHER TIMES IT HAS TAKEN ME 3-4 HOURS TO GET HOME. I'VE HAD A MAJOR TUNE UP DONE, REPLACED THE FULE PUMP, FUEL PRESSURE SENSOR, MAP SENSOR, PURGE VALVE CANISTER, CLEANED THE THROTTLE BODY, AND REPLACED RELAYS. IT HAS STALLED ON FREEWAYS, AND MIDDLE OF RUSH HOUR TRAFFIC LEAVING ME STUCK IN UNSAFE LOCATIONS. SIMILAR MODELS HAVE RECALLS BUT NOT MINE. GUESSING THEY PICK AND CHOOSE HOW MANY OF THEIR VEHICLES THEY ARE WILLING TO FIX.
I NOTICED THE LAST FEW DAYS THE ENGINE OF MY 2012 CHEVROLET TRAVERSE WAS SLOW TO START. I THOUGHT IT WAS THE BATTERY, BUT IT WAS STILL HOLDING A GOOD CHARGE. THE CHECK ENGINE LIGHT WAS NOT ON. I WAS DRIVING IT AT 35 MPH ON A RURAL ROAD WHEN THE ENGINE SHUT OFF WITHOUT WARNING. FIRST TIME IT EVER HAPPENED. I STARTED THE VEHICLE A…
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I NOTICED THE LAST FEW DAYS THE ENGINE OF MY 2012 CHEVROLET TRAVERSE WAS SLOW TO START. I THOUGHT IT WAS THE BATTERY, BUT IT WAS STILL HOLDING A GOOD CHARGE. THE CHECK ENGINE LIGHT WAS NOT ON. I WAS DRIVING IT AT 35 MPH ON A RURAL ROAD WHEN THE ENGINE SHUT OFF WITHOUT WARNING. FIRST TIME IT EVER HAPPENED. I STARTED THE VEHICLE AND IT WAS SLOW TO START. WHEN IT DID, I ATTEMPTED TO DRIVE IT AND IT WOULD SHUT OFF AGAIN IMMEDIATELY. HAPPENED 3 TIMES IN A ROW. EVERY ELECTRICAL COMPONENT INSIDE THE VEHICLE WAS STILL WORKING. I LET IT SIT FOR ABOUT 2 MINUTES AND RESTARTED THE VEHICLE AGAIN. I THEN DROVE IT TO A PARKING SPOT ABOUT 30 YDS AWAY. WHILE DOING SOME RESEARCH, I FOUND THIS TO BE A COMMON PROBLEM WITH GMC / CHEVY WITH THE IGNITION SWITCH, YET NO RECALL.
MY HUSBAND AND I WENT TO THE STORE WITH OUR TWO KIDS JUST TO GRAB SOME GROCERIES. WE LIVE LESS THAN 5 MILES FROM THE GROCERY STORE. ON OUR WAY HOME THE CAR STARTED SHAKING WHILE IDLING AND ACTED LIKE IT WAS GOING TO STALL OUT ON US. WE WERE IN THE MIDDLE OF THE INTERSECTION WHEN THE CAR DECIDED TO START SPUTTERING, SHAKING VIOLE…
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MY HUSBAND AND I WENT TO THE STORE WITH OUR TWO KIDS JUST TO GRAB SOME GROCERIES. WE LIVE LESS THAN 5 MILES FROM THE GROCERY STORE. ON OUR WAY HOME THE CAR STARTED SHAKING WHILE IDLING AND ACTED LIKE IT WAS GOING TO STALL OUT ON US. WE WERE IN THE MIDDLE OF THE INTERSECTION WHEN THE CAR DECIDED TO START SPUTTERING, SHAKING VIOLENTLY AND THEN SHUT OFF. THANKFULLY ENOUGH WE WERE ABLE TO PULL INTO A PARKING LOT TO TRY AND FIGURE OUT WHAT HAPPENED. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED BACK UP. WE WERE NOT ABLE TO GO ABOVE 20 MPH. WE FOUND OUT THAT THE FUEL PUMP WENT OUT SO WE SPENT THE $300 TO REPLACE THAT. ONCE THAT WAS REPLACED WE THOUGHT WE WERE IN THE CLEAR. ABOUT TWO DAYS LATER THE SAME THING HAPPENED AGAIN EXCEPT I WAS ON THE EXPRESSWAY DOING ABOUT 70-80 MPH. SAME THING, WAS ABLE TO START IT UP AGAIN AFTER MULTIPLE ATTEMPTS, COULDN'T GO ABOVE 40 MPH THIS TIME. ABOUT TWO MONTHS AGO WE STARTED HAVING P0017, P0018, P0019 TROUBLE CODES POP UP. WE TRIED TO REPLACE THE SENSORS AND THEY WERE STILL POPPING UP. WE CLEARED THEM, ABOUT 5-10 MINUTES LATER THEY WOULD POP BACK UP AGAIN. THURSDAY THE CAR WAS WORKING FINE. IT WAS RUNNING GREAT, NO SHAKING, WASN'T ACTING LIKE IT WAS GOING TO STALL OUT. THE ENGINE LIGHT WAS STILL ON BUT WE ARE NOW TO THE POINT THAT THERE IS SOME SORT OF ELECTRICAL ISSUE GOING ON. THIS IS OUR ONLY VEHICLE, AND WE HAVE TWO KIDS AND JOBS TO GET TO. WE ARE TIRED OF PUTTING MONEY INTO THIS TRYING TO FIGURE OUT WHAT'S WRONG WITH IT. MY PARENTS OWNED THIS CAR BEFORE WE DID. WE ARE THE SECOND OWNERS. I FIND IT PRETTY CONVENIENT THAT EVERYTHING STARTS TO GO DOWNHILL AFTER WARRANTY DATES ARE UP OR AFTER YOU HIT A CERTAIN MILEAGE. AND WITH THE STRIKE THAT JUST HAPPENED, GM ISN'T WANTING TO TAKE ANY RESPONSIBILITY FOR THE FEAR OF LOSING MONEY YET AGAIN. ISSUE A RECALL OR YOU WILL END UP WITH LAWSUITS. EITHER WAY YOU WILL LOSE MONEY. SAVE SOME LIVES.
I WAS DRIVING DOWN THE ROAD GOING 45 MILES AN HOUR WHEN THE ENGINE OF THE TRAVERSE JUST SHUT OFF WHILE DRIVING. I WAS EXTREMELY LUCKY THAT I WAS ABLE TO COAST TO A SAFE SPOT BUT THERE WAS NO POWER STEERING. I WAS ON A 2 LANE ROAD THAT GETS A LOT OF FAST TRAFFIC AND WAS BARELY ABLE TO GET TO SAFETY.CAR WOULD NOT START UP AGAIN BU…
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I WAS DRIVING DOWN THE ROAD GOING 45 MILES AN HOUR WHEN THE ENGINE OF THE TRAVERSE JUST SHUT OFF WHILE DRIVING. I WAS EXTREMELY LUCKY THAT I WAS ABLE TO COAST TO A SAFE SPOT BUT THERE WAS NO POWER STEERING. I WAS ON A 2 LANE ROAD THAT GETS A LOT OF FAST TRAFFIC AND WAS BARELY ABLE TO GET TO SAFETY.CAR WOULD NOT START UP AGAIN BUT ELECTRICAL WAS STILL ON.TRACTION CONTROL LIGHT LIT UP BRIEFLY A WEEK BEFORE THE INCIDENT. AT THE TIME OF ENGINE SHUT OFF-THERE WERE NO WARNING LIGHTS OR ANY INDICATION. THIS IS A MANUFACTURING DEFECT THAT HAS BEEN WELL DOCUMENTED-SO MANY PEOPLE HAVE COMPLAINED ABOUT THE EXACT SAME THING HAPPENING. I CAN'T BELIEVE THAT NO ONE IS TAKING THESE VEHICLES OFF OF THE ROAD! THIS IS SO CRAZY DANGEROUS-SOMEONE HAS TO DO SOMETHING TO GET THESE VEHICLES OFF OF THE ROAD. SOMEONE IS GOING TO GET KILLED.
THE ELECTRIC IN THE VEHICLE HAS SHORTED OUT AND MADE THE HEADLIGHTS STOP WORKING IN THE MIDDLE OF DRIVING HOME IN DARK. THE NEXT DAY THE PASSENGER SIDE WIPER STOP WORKING AND YOU HAVE TO TURN WIPER ON HIGH TO EVEN GET DRIVER SIDE WIPER TO WORK. THE DOOR LOCKS WITH NOT UNLOCK OR LOCK DOORS AS WELL AS WINDOWS WON'T GO UP AND DOWN.
I AM ON MY 3RD ENGINE SINCE PURCHASING THIS VEHICLE. SINCE DAY 1 I HAVE HAD ISSUES WITH THE TRACTION CONTROL AND STABILITRAC. RANDOMLY SERVICE LIGHTS COME ON FOR THOSE AS WELL AS REDUCED ENGINE POWER WHILE DRIVING. THE ENGINE HAS LOCKED UP ON ME TWICE. I HAVE HAD NUMEROUS ELECTRICAL ISSUES WITH THE VEHICLE. WHEN THE CAR IDLES OR…
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I AM ON MY 3RD ENGINE SINCE PURCHASING THIS VEHICLE. SINCE DAY 1 I HAVE HAD ISSUES WITH THE TRACTION CONTROL AND STABILITRAC. RANDOMLY SERVICE LIGHTS COME ON FOR THOSE AS WELL AS REDUCED ENGINE POWER WHILE DRIVING. THE ENGINE HAS LOCKED UP ON ME TWICE. I HAVE HAD NUMEROUS ELECTRICAL ISSUES WITH THE VEHICLE. WHEN THE CAR IDLES OR I'M STOPPED AT A LIGHT MY SERVICE LIGHTS COME ON. MY TRANSMISSION IS NOW AN ISSUE. I HAVE SPENT OVER 15K ON REPAIRS FOR A VEHICLE I BOUGHT FOR 17K..I WAS LIED TO WHEN I PURCHASED THE VEHICLE BEING TOLD I WAS THE 2ND OWNER INSTEAD OF THE 5TH. THE PASSENGER AIR BAG HAS A CODE. THE AC DOESN'T WORK, THE HEAT WOULD BLOW ALL THE TIME EVEN IF OFF AND ON COOL, NOW THE BLOWER DOESN'T WORK AT ALL. THE WINDOWS DON'T OPEN.
Official recalls
521V246000 · Air Bags:critical Fasteners
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
15V415000 · Structure:body:hatchback/liftgate
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
14V266000 · Seat Belts
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
14V118000 · Air Bags:side/window
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
12V151000 · Visibility:windshield Wiper/washer:linkages
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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