IllustrationMY AIRBAG LIGHT WENT ON AND AFTER 2 SERVICE CALL THE DEALER DETERMINE THAT I WOULD NEED A NEW AIRBAG INSTALLED.
2012 Chevrolet Traverse
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Chevrolet Traverse do not stand out strongly from the model-year median of 302.
About this comparison →How this year compares
Owner complaints by model year
Compare all Traverse years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
3125–50K
5650–75K
6975–100K
82100–150K
21150K+
285 reports with mileage · 69 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 115 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electronic Stability Control (esc). Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports2 fire reports10 injury reports
Air Bags complaints
48 reports"TAKATA RECALL" WENT TO START MY CAR AND THE CHECK AIRBAG LIGHT WENT ON. I TOOK MY CAR IN 3 TIMES AND FINALLY THE DEALER INFORMED ME THAT I NEEDED A NEW AIRBAG. SINCE THERE HAS BEEN MANY RECALLS PERTAINING TO AIRBAGS I INFORMED THE DEALER THAT IT COULD BE A POSSIBILITY IT WAS PART OF THE RECALL. THE DEALER INFORMED ME THAT THE Y…
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"TAKATA RECALL" WENT TO START MY CAR AND THE CHECK AIRBAG LIGHT WENT ON. I TOOK MY CAR IN 3 TIMES AND FINALLY THE DEALER INFORMED ME THAT I NEEDED A NEW AIRBAG. SINCE THERE HAS BEEN MANY RECALLS PERTAINING TO AIRBAGS I INFORMED THE DEALER THAT IT COULD BE A POSSIBILITY IT WAS PART OF THE RECALL. THE DEALER INFORMED ME THAT THE YEAR AND MAKE OF MY CAR WAS NOT PART OF THE RECALL. THE COST FOR THE NEW AIR BAG WAS OVER A THOUSAND DOLLARS THERE WAS NO WAY THAT I WAS GOING TO SPEND THAT KIND MONEY WHEN THERE HAS BEEN SO MANY RECALLS. I FEEL SINCE TAKATA WENT BANKRUPT I FEEL THAT GM SHOULD BE RESPONSIBLE SINCE THEY CONTRACTED TAKATA AN OUTSOURCE COMPANY.
I DO NOT KNOW IF THIS IS A TAKATA PROBLEM BECAUSE I WAS INFORMED THAT TAKATA WENT BANKRUPT. ON NOVEMBER 1, 2017 I TOOK MY SUV INTO GEORGE NAHAS CHEVROLET DEALER DUE TO MY PROBLEM . I INFORMED THEM THAT MY AIRBAG LIGHT WENT ON AND OFF. I THOUGHT IT WAS AN ELECTRICAL PROBLEM BECAUSE I CAN REACH UNDER MY SEAT AND MOVE THE WIRES …
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I DO NOT KNOW IF THIS IS A TAKATA PROBLEM BECAUSE I WAS INFORMED THAT TAKATA WENT BANKRUPT. ON NOVEMBER 1, 2017 I TOOK MY SUV INTO GEORGE NAHAS CHEVROLET DEALER DUE TO MY PROBLEM . I INFORMED THEM THAT MY AIRBAG LIGHT WENT ON AND OFF. I THOUGHT IT WAS AN ELECTRICAL PROBLEM BECAUSE I CAN REACH UNDER MY SEAT AND MOVE THE WIRES AND THE LIGHT WOULD GO OFF. THEY CHARGE ME $199.90 FOR A DIAG AND LATER INFORMED ME THAT IT WAS A POOR CONNECTION. I DROVE THE CAR AND A FEW DAYS LATER THE LIGHT WENT ON AGAIN. I TOOK MY CAR IN AGAIN AND I THOUGHT THEY FIXED IT THIS TIME BUT AGAIN A FEW DAYS LATER THE LIGHT WENT ON AGAIN. BACK AGAIN TO NAHAS CHEVROLET AND THIS TIME AFTER WAITING HOURS THEY TOLD ME THAT I NEEDED TO REPLACE THE AIRBAG AND IT WILL COST ME $1,037.90. I WAS NOT A HAPPY CAMPER. I DECIDED NOT TO PAY $1,037.90 BECAUSE THE CAR WAS A 2012. I ASKED THE MANAGER TO REFUND MY $199.90 BECAUSE AFTER THE FIRST REPAIR IT WASN'T FIX AND THEN AFTER THE SECOND ATTEMPT I HAD THE SAME PROBLEM. AFTER THE 3RD TIME I MET WITH THE SERVICE MANAGER, MY CONVERSATION WITH HIM WAS SINCE NATAKA WENT BANKRUPT NO OTHER NOTIFICATIONS WOULD BE GIVEN. IN MY OPINION NOW CHEVY OR THE DEALER NOW CARRIES THE RESPONSIBILITY TO REPAIR THE AIRBAG PROBLEM. I HOPE YOU UNDERSTAND MY PROBLEM AND AGREE WITH ME THAT THE DEALER HAS TO FIX MY PROBLEM.
HAVE ONLY HAD THIS VEHICLE SINCE LATE JANUARY 2017. WITHIN 2 DAYS OF HAVING IT, THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND REDUCE ENGINE POWER ALARMS CAME UP. THERE WAS ALSO GAS FUMES FILLING MY CAR. HAD SERVICE COMPLETED, ALL THAT WAS FOUND WAS A FOULED OUT SPARK PLUG. CAR HAS HAD THESE SAME ALARMS COME UP MAYBE A DO…
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HAVE ONLY HAD THIS VEHICLE SINCE LATE JANUARY 2017. WITHIN 2 DAYS OF HAVING IT, THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND REDUCE ENGINE POWER ALARMS CAME UP. THERE WAS ALSO GAS FUMES FILLING MY CAR. HAD SERVICE COMPLETED, ALL THAT WAS FOUND WAS A FOULED OUT SPARK PLUG. CAR HAS HAD THESE SAME ALARMS COME UP MAYBE A DOZEN TIMES OVER THE PAST 6 MONTHS. THE FIRST TIME THESE CAME UP, VEHICLE WAS IDLING. OTHER TIMES. I WAS DRIVING ON THE INTERSTATE. HAVE ALSO HAD THE SERVICE AIRBAG LIGHT COME UP AS WELL. THE MIDDLE SEATBELT IN THE CENTER OF THE CAR, DOESN'T COME OUT AT ALL.
RECEIVED SIDE IMPACT AIR BAG WIRING HARNESS RECALL NUMBER 14030 NOTICE MAY 2014. HAD RECALL REPAIR PERFORMED 15 AUG 14 BY DEALER WHERE TRAVERSE PURCHASED. AT APPROXIMATELY 100,350 MILES ON 16 JAN 17 "SERVICE AIR BAG" LIGHT CAME ON AND STAYED ON. I HAVE REPORTED THIS TO CHEVROLET CUSTOMER SERVICE WHO STATED THAT THE RECALL REP…
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RECEIVED SIDE IMPACT AIR BAG WIRING HARNESS RECALL NUMBER 14030 NOTICE MAY 2014. HAD RECALL REPAIR PERFORMED 15 AUG 14 BY DEALER WHERE TRAVERSE PURCHASED. AT APPROXIMATELY 100,350 MILES ON 16 JAN 17 "SERVICE AIR BAG" LIGHT CAME ON AND STAYED ON. I HAVE REPORTED THIS TO CHEVROLET CUSTOMER SERVICE WHO STATED THAT THE RECALL REPAIR WAS ONLY WARRANTED FOR 90 DAYS. AMAZING THAT CHEVROLET CAM GET AWAY WITH THIS ON A CRITICAL SAFETY REPAIR ON AN AIR BAG SYSTEM. VEHICLE IS AT THE SAME DEALER WHO MADE REPAIR NOW, TODAY FOR DIAGNOSIS AND REPAIR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT WAS NOT EXPERIENCING A FAILURE UNTIL AFTER THE DEALER REPAIRED IT PER NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). MONTHS LATER, A "SERVICE AIR BAG SOON" WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE …
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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT WAS NOT EXPERIENCING A FAILURE UNTIL AFTER THE DEALER REPAIRED IT PER NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). MONTHS LATER, A "SERVICE AIR BAG SOON" WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
SERVICE AIR BAG, DEALER SHIP WANTS $1,000 TO REPAIR, TO PROTECT MY FAMILY
THE MIDDLE SEATBELTS IN THE MIDDLE AND BACK ROW LOCK UP AND WILL NOT RELEASE. FIRST IN THE SECOND ROW, THE MIDDLE SEATBELT LOCKS UP WHEN THE SEAT GETS FOLDED DOWN. THE SEATBELT WILL THEN NOT RELEASE. SOMETIMES YOU CAN PULL IT OUT AND LET IT GO BACK A FEW TIMES AND IT WILL EVENTUALLY COME OUT, BUT NOT EVERY TIME. THE MIDDLE S…
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THE MIDDLE SEATBELTS IN THE MIDDLE AND BACK ROW LOCK UP AND WILL NOT RELEASE. FIRST IN THE SECOND ROW, THE MIDDLE SEATBELT LOCKS UP WHEN THE SEAT GETS FOLDED DOWN. THE SEATBELT WILL THEN NOT RELEASE. SOMETIMES YOU CAN PULL IT OUT AND LET IT GO BACK A FEW TIMES AND IT WILL EVENTUALLY COME OUT, BUT NOT EVERY TIME. THE MIDDLE SEATBELT IN THE THIRD ROW SEAT BECAME WRAPPED AROUND MY CHILD'S NECK AND WOULD NOT RELEASE. I HAD TO PULL OVER AND THE BELT WAS LOCKED SO TIGHT AROUND HIS NECK THAT I COULD NOT MANEUVER IT TO GET IT OFF OF HIS NECK. I WAS EVENTUALLY ABLE TO GET HIM TO BEND HIS NECK FAR ENOUGH TO GET IT OUR FROM BEHIND HIM, BUT THIS COULD HAVE BEEN CATASTROPHIC IF HE DID NOT OR WAS NOT ABLE TO NOTIFY ME WHEN IT HAPPENED. THIS HAPPENED WHILE THE CAR WAS MOVING. PASSENGER AIRBAG LIGHT KEEPS COMING ON.
THE DRIVER STEERING WHEEL FRONT AIRBAG DID NOT DEPLOY WHEN I HIT ANOTHER VEHICLE FROM BEHIND. WHEN WE RECEIVED THE LETTER ABOUT RECALL WE BROUGHT THE VEHICLE INTO SERVICE CHEVROLET IN LAFAYETTE, LA.
"TAKATA RECALL" I RECENTLY PURCHASED A 2012 CHEVROLET TAVERSE WITH 35,000 MILES FROM SUPREME CHEVROLET CADILLAC OF PLAQUEMINE ON 5/23/2016. THE ENGINE LIGHT HAS BEEN ON FOR A LITTLE OVER A WEEK NOW, THE "SERVICE AIRBAG" SHOWS ON THE DASHBOARD, THE AIRBAG LIGHT IS ON, THE STEERING WHEEL ALIGNMENT IS OFF, THE PASSENGER WINDOW POWE…
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"TAKATA RECALL" I RECENTLY PURCHASED A 2012 CHEVROLET TAVERSE WITH 35,000 MILES FROM SUPREME CHEVROLET CADILLAC OF PLAQUEMINE ON 5/23/2016. THE ENGINE LIGHT HAS BEEN ON FOR A LITTLE OVER A WEEK NOW, THE "SERVICE AIRBAG" SHOWS ON THE DASHBOARD, THE AIRBAG LIGHT IS ON, THE STEERING WHEEL ALIGNMENT IS OFF, THE PASSENGER WINDOW POWER BUTTON ON THE DRIVER SIDE WANT ROLL THE WINDOW DOWN AT TIMES, THEIR IS A NOISE WHEN THE AIR IS ON AND ALSO WHEN I TURN IT OFF, AND GETS WORSE WHEN I MOVE THE STEERING WHEEL.. MY CAR WAS PARKED IN MY DRIVEWAY WHEN I NOTICED THE LIGHTS FOR THE AIRBAG AND ENGINE, IT WAS IN MOTION WHEN I NOTICED THE BUTTON FOR THE WINDOW, THE STEERING WHEEL ALIGNMENT WAS OFF, AND THE NOISE BEING MADE. THEIR WAS A RECALL ON 2012 CHEVROLET TRAVERSE IN DECEMBER OF 2015 AND EARLIER IN 2015, IM NOT SURE HOW LONG A RECALL LAST BUT IF I AM GONNA PAY ALMOST $41,000 FOR THIS VEHICLE I WOULD LIKE FOR NOT ONLY MYSELF BUT MY 3 CHILDREN AND FIANCE TO FEEL SAFE RIDING IN IT. IF THERE IS ANYTHING ELSE I NEED TO EXPLAIN FEEL FREE TO CONTACT ME..
Official recalls
521V246000 · Air Bags:critical Fasteners
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
15V415000 · Structure:body:hatchback/liftgate
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
14V266000 · Seat Belts
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
14V118000 · Air Bags:side/window
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
12V151000 · Visibility:windshield Wiper/washer:linkages
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648