NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
608 reports87,000 miles · Jan 15, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
ON SIX SEPARATE OCCASIONS IN 7 DAYS, MY VEHICLE HAS DISPLAYED THE FOLLOWING MESSAGES, TRACTION CONTROL OFF, CHECK STABILITRAK, AND REDUCED ENGINE POWER THEN SUDDENLY REDUCES SPEED SIGNIFICANTLY UNWILLING TO ACCELERATE. I HAVE TO PULL OVER, TURN OFF THE CAR AND WAIT SEVERAL MINUTES BEFORE I CAN TURN THE CAR BACK ON FOR IT TO DRI…
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ON SIX SEPARATE OCCASIONS IN 7 DAYS, MY VEHICLE HAS DISPLAYED THE FOLLOWING MESSAGES, TRACTION CONTROL OFF, CHECK STABILITRAK, AND REDUCED ENGINE POWER THEN SUDDENLY REDUCES SPEED SIGNIFICANTLY UNWILLING TO ACCELERATE. I HAVE TO PULL OVER, TURN OFF THE CAR AND WAIT SEVERAL MINUTES BEFORE I CAN TURN THE CAR BACK ON FOR IT TO DRIVE CORRECTLY. THIS IS EXTREMELY DANGEROUS AND I KNOW IT IS A RECURRING ISSUE FOR MANY GM 2010-2012 VEHICLES AND NO RECALL OR SOLUTION HAS BEEN MADE YET. *TR
NHTSA ODI #10672824
86,000 miles · Jan 15, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
WHILE TRAVELING ON THE HWY AT 65 MPH I GOT A MESSAGE ON THE DASH THAT READ "SERVICE TRACTION CONTROL" THEN "SERVICE STABILITRACK" THEN "ENGINE POWER REDUCED" ALL SIMULTANEOUSLY. THEN I LOST POWER AND WENT DRASTICALLY FROM 65 MPH DOWN TO ABOUT 40 MPH. I ALMOST GOT RAN OVER BY A SEMI TRUCK!! I PULLED VEHICLE TO THE SIDE AND SLO…
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WHILE TRAVELING ON THE HWY AT 65 MPH I GOT A MESSAGE ON THE DASH THAT READ "SERVICE TRACTION CONTROL" THEN "SERVICE STABILITRACK" THEN "ENGINE POWER REDUCED" ALL SIMULTANEOUSLY. THEN I LOST POWER AND WENT DRASTICALLY FROM 65 MPH DOWN TO ABOUT 40 MPH. I ALMOST GOT RAN OVER BY A SEMI TRUCK!! I PULLED VEHICLE TO THE SIDE AND SLOWLY MADE MY WAY TO THE NEAREST EXIT. ONCE I GOT OFF THE HWY I TRIED TO MAKE MY WAY BACK HOME, BUT THE POWER WAS REDUCED TO A CRAWL, SO I PULLED INTO A PARKING LOT AND ENDED UP HAVING TO GET IT TOWED TO THE SHOP. THEY DIAGNOSED THE CAR AND FOUND NO MECHANICAL ISSUES, ONLY WHAT SEEMED TO BE A "GLITCH" IN THE COMPUTER SYSTEM. SUGGESTED THAT I MAY NEED TO REPLACE THE THROTTLE BODY. I PICKED UP MY CAR AND IT DROVE FINE FOR 5 DAYS THEN IT DID THE SAME THING AGAIN, LUCKILY I WAS IN MY NEIGHBORHOOD. DROVE IT HOME AND PARKED IT. THE NEXT MORNING IT DROVE JUST FINE, NO ISSUES, AND TODAY IT HAPPENED AGAIN. I HAVE SPENT THE LAST FEW HOURS READING HUNDREDS OF OTHER COMPLAINTS DESCRIBING THE EXACT SAME SCENARIO, AND FOUND THAT THEY ARE TAKING THEIR VEHICLE INTO THE DEALER AND GETTING PARTS REPLACED ONLY TO HAVE IT HAPPEN AGAIN AND THEN MORE PARTS REPLACED AND IT CONTINUES IN THIS CYCLE... THIS FROM ONLY ONE FORUM AND THERE ARE A NUMBER OF OTHERS A LIKE! *TR
NHTSA ODI #10672786
69,100 miles · Jan 15, 2015
Power Train
I WAS DRIVING DOWN THE EXPRESSWAY GOING 70 MILES AN HOUR AND MY CAR ALL OF A SUDDEN WENT INTO SAFE MODE AND DROPPED TO 10 MILES AN HOUR IN A MATTER OF SECONDS. I CAME VERY CLOSE TO BEING REAR ENDED BY THE CAR BEHIND ME AND I HAD TO SWERVE OFF THE ROAD INTO LOOSE GRAVEL AND ALMOST LOST CONTROL OF MY CAR. I TOOK THE CAR TO HANK GR…
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I WAS DRIVING DOWN THE EXPRESSWAY GOING 70 MILES AN HOUR AND MY CAR ALL OF A SUDDEN WENT INTO SAFE MODE AND DROPPED TO 10 MILES AN HOUR IN A MATTER OF SECONDS. I CAME VERY CLOSE TO BEING REAR ENDED BY THE CAR BEHIND ME AND I HAD TO SWERVE OFF THE ROAD INTO LOOSE GRAVEL AND ALMOST LOST CONTROL OF MY CAR. I TOOK THE CAR TO HANK GRAFF CHEVROLET WHERE I PURCHASED IT AND THEY SAID THE THROTTLE BODY HAD WENT OUT ALONG WITH THE RACK AND PINION. I WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY AND I WOULD HAVE TO PAY $2500.00. I CALLED THE DETROIT ZONE OFFICE AND [XXX] TOLD ME THAT EVERYTHING WOULD BE COVERED UNDER WARRANTY EXCEPT FOR THE ALIGNMENT. I THEN RECEIVED A CALL FROM THE SERVICE WRITER A FEW DAYS LATER AND WAS TOLD THAT GM WOULD NOT COVER IT. I TALKED TO THE ZONE OFFICE AGAIN AND ASKED WHY WOULDN'T THIS BE COVERED, IT IS A SAFETY ITEM AND OTHER TRAVERSES HAVE HAD RECALLS FOR THE THROTTLE BODY. I WAS TOLD SORRY MINE WAS NOT ONE OF THEM AND I WOULD HAVE TO PAY. I FEEL THAT YOU NEED TO KNOW ABOUT THIS AS IT CAN CAUSE SOME MAJOR ACCIDENTS OR EVEN DEATHS IF THIS HAPPENS TO SOMEONE ELSE. I WAS VERY LUCKY THAT THIS DID NOT RESULT IN A SERIOUS ACCIDENT. MY CAR HAS ONLY 69000 MILES ON IT, WHY WOULD THESE PARTS FAIL AT SUCH A LOW MILEAGE. THE CAR HAS NEVER BEEN IN ANY ACCIDENTS AND THERE HAS NEVER BEEN ANY PREVIOUS REPAIRS DONE ON THIS VEHICLE. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10672687
80,000 miles · Jan 13, 2015
Electronic Stability Control (esc)Vehicle Speed Control
AS I WAS DRIVING, I RECEIVED THREE MESSAGES ON MY VEHICLE: SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND ENGINE RUNNING AT REDUCED POWER. TOOK THE CAR TO MY LOCAL MECHANIC AND THEY FLUSHED OUT SOMETHING (I DON'T REMEMBER WHAT EXACTLY). IT RAN FINE FOR A FEW WEEKS THEN AS I WAS ON THE FREEWAY THE SAME MESSAGES APPEARED AND …
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AS I WAS DRIVING, I RECEIVED THREE MESSAGES ON MY VEHICLE: SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND ENGINE RUNNING AT REDUCED POWER. TOOK THE CAR TO MY LOCAL MECHANIC AND THEY FLUSHED OUT SOMETHING (I DON'T REMEMBER WHAT EXACTLY). IT RAN FINE FOR A FEW WEEKS THEN AS I WAS ON THE FREEWAY THE SAME MESSAGES APPEARED AND AS I WAS TRYING TO ACCELERATE UP A SLIGHT INCLINE, THE CAR'S SPEED WAS DECREASING EVEN THOUGH I WAS PUSHING ON THE GAS. LUCKILY I WAS IN THE RIGHT LANE AND THERE WAS LIGHT TRAFFIC OR THERE COULD HAVE BEEN A MAJOR ACCIDENT AS I COULD NOT INCREASE SPEED. TOOK THE CAR TO THE DEALERSHIP WHO SAYS I NEED THE THROTTLE BODY REPLACED AND IT WILL COST $600. AFTER LOOKING AT THIS SITE, I SEE THERE ARE MANY, MANY COMPLAINTS FOR THE SAME ISSUE. THIS SHOULD DEFINITELY BE A SAFETY RECALL! *TR
NHTSA ODI #10672079
11,300 miles · Jan 13, 2015
Electronic Stability Control (esc)
I WAS DRIVING ON THE HIGHWAY IN THE FAST LANE AND ALL OF A SUDDEN AN ERROR MESSAGE STARTED FLASHING. IT STATED THAT I NEEDED TO HAVE MY STABILITY TRACK SERVICED. ABOUT 2 SECONDS LATER IT SAY THAT POWER WOULD BE REDUCED TO MY ENGINE AND THEN MY VEHICLE SLOWED DOWN IMMEDIATELY FROM ABOUT 65 MPH TO ABOUT 15 MPH. I HAD TO CROSS 3 LA…
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I WAS DRIVING ON THE HIGHWAY IN THE FAST LANE AND ALL OF A SUDDEN AN ERROR MESSAGE STARTED FLASHING. IT STATED THAT I NEEDED TO HAVE MY STABILITY TRACK SERVICED. ABOUT 2 SECONDS LATER IT SAY THAT POWER WOULD BE REDUCED TO MY ENGINE AND THEN MY VEHICLE SLOWED DOWN IMMEDIATELY FROM ABOUT 65 MPH TO ABOUT 15 MPH. I HAD TO CROSS 3 LANES OF TRAFFIC TO GET TO THE SHOULDER. I WAS HORRIFIED AND PRAYED AND THANKED GOD THAT WE WERE NOT KILLED. I HAD MY DAUGHTER IN THE VEHICLE WITH ME. WE HAD TO WAIT ON THE HIGHWAY FOR A TOW TRUCK TO TOW US THROUGH THE FORT MCHENRY TUNNEL TO SAFETY. THIS APPARENTLY IS A PROBLEM WITH THIS VEHICLE. WHY HAVEN'T A RECALL BEEN ISSUED. SOMEONE IS GOING TO DIE IF THIS PROBLEM ISN'T FIXED. *TR
NHTSA ODI #10672045
59,000 miles · Jan 10, 2015
Unknown Or Other
I WAS DRIVING DOWN I 74 AT 70 MPH WHEN MY DASH ISSUED 3 WARNINGS (SERVICE TRACTION CONTROL, SERVICE STABILITRACK, & ENGINE POWER REDUCED). MY VEHICLE DROPPED DOWN TO 15 MPH AND WAS UNABLE TO PICK UP SPEED. I HAD TO SWERVE ONTO THE SHOULDER TO AVOID BEING HIT BY ONCOMING TRAFFIC. BY THE TIME I GOT TO A SAFE PLACE THE WHOLE THING…
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I WAS DRIVING DOWN I 74 AT 70 MPH WHEN MY DASH ISSUED 3 WARNINGS (SERVICE TRACTION CONTROL, SERVICE STABILITRACK, & ENGINE POWER REDUCED). MY VEHICLE DROPPED DOWN TO 15 MPH AND WAS UNABLE TO PICK UP SPEED. I HAD TO SWERVE ONTO THE SHOULDER TO AVOID BEING HIT BY ONCOMING TRAFFIC. BY THE TIME I GOT TO A SAFE PLACE THE WHOLE THING WAS SHAKING AND SPUTTERING. THEY NEED TO DO A RECALL BEFORE SOMEONE GETS KILLED ! *TR
NHTSA ODI #10671542
62,683 miles · Jan 9, 2015
Engine
I WAS DRIVING AT ABOUT 50 MPH WHEN THE "STABILITRACK SYSTEM" "REDUCED ENGINE POWER" "SERVICE STABILTRACK" ERRORS WENT OFF WHICH REDUCED MY SPEED SUDDENLY TO 20 MPH AND I HAD TO PULL OFF TO THE SIDE. THIS COULD HAVE CAUSED A MAJOR ACCIDENT HAD I BEEN ON A HIGHWAY, THANKFULLY I WAS NOT. AFTER DOING SOME RESEARCH THIS IS A CO…
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I WAS DRIVING AT ABOUT 50 MPH WHEN THE "STABILITRACK SYSTEM" "REDUCED ENGINE POWER" "SERVICE STABILTRACK" ERRORS WENT OFF WHICH REDUCED MY SPEED SUDDENLY TO 20 MPH AND I HAD TO PULL OFF TO THE SIDE. THIS COULD HAVE CAUSED A MAJOR ACCIDENT HAD I BEEN ON A HIGHWAY, THANKFULLY I WAS NOT. AFTER DOING SOME RESEARCH THIS IS A COMMON PROBLEM WITH CHEVY TRAVERSE'S AND GM SHOULD ISSUE A RECALL FOR THIS PART. I HAD TO PAY OUT OF POCKET TO REPLACE THE THROTTLE SENSOR AND BODY AND GM WILL NOT REIMBURSE ME. IT'S ALSO NOT COVERED BY THEIR POWERTRAIN WARRANTY. *TR
NHTSA ODI #10671271
55,150 miles · Jan 9, 2015
Electronic Stability Control (esc)
I WAS DRIVING ALONG AT 65 MPH WHEN THE "STABILTRAK OFF" LIGHT CAME ON FOLLOWED BY THE "TRACTION CONTROL" LIGHT AND THE "ENGINE POWER REDUCED" LIGHT. MY TRAVERSE SLOWED DOWN TO 15 MPH ON A BUSY INTERSTATE. I WAS VERY LUCKY TO BE ABLE TO GET OVER TO THE SIDE OF THE ROAD. AFTER READING THE OWNERS MANUAL I SHUT THE CAR OFF FOR ABO…
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I WAS DRIVING ALONG AT 65 MPH WHEN THE "STABILTRAK OFF" LIGHT CAME ON FOLLOWED BY THE "TRACTION CONTROL" LIGHT AND THE "ENGINE POWER REDUCED" LIGHT. MY TRAVERSE SLOWED DOWN TO 15 MPH ON A BUSY INTERSTATE. I WAS VERY LUCKY TO BE ABLE TO GET OVER TO THE SIDE OF THE ROAD. AFTER READING THE OWNERS MANUAL I SHUT THE CAR OFF FOR ABOUT A MINUTE, RE-STARTED IT AND EVERYTHING SEEMED FINE. THE NEXT DAY IT STARTED DOING IT AGAIN AND NOW SHUTTING IT DOWN AND RESTARTING IT MAY OR MAY NOT FIX IT. TAKING IT TO THE SHOP TODAY BUT SEE ALOT OF PEOPLE HAVING THE SAME PROBLEM AND IT SEEMS TO RE-OCCUR FREQUENTLY. DEFINITELY SEEMS LIKE A RECALL ITEM AS IT CAN CREATE A VERY DANGEROUS SITUATION WHEN THE POWER IS AUTOMATICALLY REDUCED. ESPECIALLY ON A BUSY HIGHWAY. *TR
NHTSA ODI #10671255
65,000 miles · Jan 8, 2015
EngineFuel/propulsion SystemPower Train
IT HAS TO DO WITH POWER TO THE ENGINE BEING REDUCED. IT HAS HAPPENED TO ME THREE TIMES. EACH TIME, I RECEIVED THREE ERROR MESSAGES ("TRACTION CONTROL OFF", "SERVICE TRACTION CONTROL", "SERVICE STABILITRAK"), EACH TIME POWER REDUCED TO MY ENGINE, AND EACH TIME I PAID SUBSTANTIAL SUMS TO THE DEALER TO HAVE IT FIXED, BUT EACH TIME…
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IT HAS TO DO WITH POWER TO THE ENGINE BEING REDUCED. IT HAS HAPPENED TO ME THREE TIMES. EACH TIME, I RECEIVED THREE ERROR MESSAGES ("TRACTION CONTROL OFF", "SERVICE TRACTION CONTROL", "SERVICE STABILITRAK"), EACH TIME POWER REDUCED TO MY ENGINE, AND EACH TIME I PAID SUBSTANTIAL SUMS TO THE DEALER TO HAVE IT FIXED, BUT EACH TIME IT HAPPENED AGAIN. THE FIRST TIME I PAID DEALER #1 ABOUT $150 (IF I RECALL CORRECTLY) TO HAVE THEM CLEAN CARBON FROM A SENSOR ON THE THROTTLE BODY (WHICH, COINCIDENTALLY, I'VE HAD SEVERAL PROBLEMS CAUSED BY "CARBON", ACCORDING TO THE DEALER #1). THE SECOND TIME, SAME THING, BUT PAID ONLY ABOUT $45 (TO DEALER #2 BECAUSE I WAS OUT OF TOWN). THE THIRD TIME, I PAID $600 FOR A COMPLETELY NEW THROTTLE BODY, INCLUDING ALL OF SUCH SENSORS, FROM DEALER #1. I AM NOT CONFIDENT THAT IT IS ANY SAFER NOW THAN IT WAS BEFORE, SINCE THE TRACK RECORD IS SO POOR (NEITHER OF THE PRIOR FIXES SOLVED THE PROBLEM). TWO OF THE THREE TIMES (TIME #1 IN JANUARY 2014, AND JUST NOW FOR #3 IN JANUARY 2015), I WAS ON THE HIGHWAY AT A HIGH RATE OF SPEED, AND FORTUNATELY THE CARS BEHIND ME WERE ABLE TO SWERVE AND AVOID REAR-ENDING ME AT THE LAST MINUTE. *TR
NHTSA ODI #10671140
73,500 miles · Jan 8, 2015
Electronic Stability Control (esc)Vehicle Speed Control
DRIVING ON THE ROAD AND ALL OF A SUDDEN THE DASHBOARD LIGHTS UP. THE CAR TELLS ME THAT THE "STABILITRACK NEEDS TO BE SERVICED" AND "REDUCING SPEED". THE CAR JUST SLOWS DOWN AND I CAN'T GO ABOVE 15 MPH IN THE MIDDLE OF THE ROAD WITH CARS ALL AROUND ME DRIVING AT THE SAME SPEED. THANK GOD I WAS ABLE TO PULL OVER TO THE RIGHT AN…
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DRIVING ON THE ROAD AND ALL OF A SUDDEN THE DASHBOARD LIGHTS UP. THE CAR TELLS ME THAT THE "STABILITRACK NEEDS TO BE SERVICED" AND "REDUCING SPEED". THE CAR JUST SLOWS DOWN AND I CAN'T GO ABOVE 15 MPH IN THE MIDDLE OF THE ROAD WITH CARS ALL AROUND ME DRIVING AT THE SAME SPEED. THANK GOD I WAS ABLE TO PULL OVER TO THE RIGHT AND GET OFF THE ROAD. I SHUT CAR OFF AND WAITED A FEW MINUTES. I TURNED CAR ON AND THE SYSTEM RESET ITSELF AND CAR WAS FINE. NOW ITS DOING IT AGAIN AS MY WIFE DROVE IT TODAY. RESEARCHING ONLINE, I SEE MANY PEOPLE ARE HAVING THIS SAME PROBLEM. GM NEEDS TO RECALL THESE VEHICLES AND FIX THIS PROBLEM. SOMEONE IS GOING TO GET KILLED IN AN ACCIDENT! *TR
NHTSA ODI #10671117
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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