NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
608 reports109,000 miles · May 2, 2018
Suspension
TRACTION CONTROL OF SIGNAL ON ALONG WITH THE TRAK SERVICE LIGHT ON. RATTLING COMING FROM THE DRIVER SIDE FRONT WHEEL AREA. VEHICLE SHUTS OFF ABRUPTLY, WITH NO WARNING AT ALL. VEHICLE HAS 109K MILES ON IT. THIS HAPPENS AT AROUND TH 65MPH SPEED. UPON RESEARCH, THIS IS AN ON GOING ISSUE WITH THIS YEAR MAKE & MODEL & NEEDS TO BE RE…
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TRACTION CONTROL OF SIGNAL ON ALONG WITH THE TRAK SERVICE LIGHT ON. RATTLING COMING FROM THE DRIVER SIDE FRONT WHEEL AREA. VEHICLE SHUTS OFF ABRUPTLY, WITH NO WARNING AT ALL. VEHICLE HAS 109K MILES ON IT. THIS HAPPENS AT AROUND TH 65MPH SPEED. UPON RESEARCH, THIS IS AN ON GOING ISSUE WITH THIS YEAR MAKE & MODEL & NEEDS TO BE RECALLED IMMEDIATELY BY GM, BEFORE THERE IS A TRAGEDY BECAUSE OF IT!
NHTSA ODI #11091388
100,000 miles · Apr 27, 2018
Engine
CHECK ENGINE LIGHT CAME ON ABOUT A MONTH LATER TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS TOLD THE ENGINE WAS BLOWN. 3 CYLINDERS WERE CHECKED AND HAD LOW COMPRESSION AND WAS TOLD IT COULD HAVE CAUSED THE MOTOR TO STALL WHILE DRIVING AND TO NOT DRIVE IT ANY MORE DUE TO THE DANGEROUS CONDITION THIS COULD CAUSE. NEVER RECEIVED AN…
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CHECK ENGINE LIGHT CAME ON ABOUT A MONTH LATER TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS TOLD THE ENGINE WAS BLOWN. 3 CYLINDERS WERE CHECKED AND HAD LOW COMPRESSION AND WAS TOLD IT COULD HAVE CAUSED THE MOTOR TO STALL WHILE DRIVING AND TO NOT DRIVE IT ANY MORE DUE TO THE DANGEROUS CONDITION THIS COULD CAUSE. NEVER RECEIVED ANY INDICATION THERE WAS A CATASTROPHIC ISSUE WITH THE MOTOR, NEVER RECEIVED LOW OIL OR HIGH TEMP NOTHING?
NHTSA ODI #11090464
114,600 miles · Apr 26, 2018
Steering
IT WAS A RAINY DAY AND HEADING DOWN A LOCAL STREET AT ABOUT 40 MPH AND THE STEERING LOCKED UP WITHOUT WARNING FOR A PERIOD OF 5 SECONDS. I'M 190 LB MALE, AND I COULDN'T BUDGE THE WHEEL HEADING FOR A TREE. I WAS ABLE TO AVOID THE COLLISION BUT I CAN GUARANTEE THAT IF MY WIFE WAS DRIVING, SHOULD WOULD NOT HAVE BEEN ABLE TO MOVE …
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IT WAS A RAINY DAY AND HEADING DOWN A LOCAL STREET AT ABOUT 40 MPH AND THE STEERING LOCKED UP WITHOUT WARNING FOR A PERIOD OF 5 SECONDS. I'M 190 LB MALE, AND I COULDN'T BUDGE THE WHEEL HEADING FOR A TREE. I WAS ABLE TO AVOID THE COLLISION BUT I CAN GUARANTEE THAT IF MY WIFE WAS DRIVING, SHOULD WOULD NOT HAVE BEEN ABLE TO MOVE THE VEHICLE'S STEERING WHEEL. IT HAPPENED TO ME TWO MORE TIMES THAT DAY BUT FOR SMALLER INTERVALS OF TIME. LUCKILY MY KIDS WERE NOT IN THE CAR BUT I AM NOW FEAR THAT THIS COULD HAPPEN AGAIN WITHOUT WARNING. I WON'T LET MY WIFE DRIVE IT, AND I HAVE TO KEEP BOTH HANDS ON THE WHEEL READY TO USE ALL MY STRENGTH. THIS CARE CAN NOT BE CASUALLY DRIVEN. THIS HAS SERIOUS LIFE SAFETY CONCERNS.
NHTSA ODI #11090228
Mileage unknown · Apr 23, 2018
SuspensionUnknown Or OtherWheels
APPROXIMATELY 2 WEEKS AGO AFTER HITTING A VERY SMALL POT HOLE I NOTICED A LOUD NOISE WHEN I WOULD TURN THE STEERING WHEEL TO THE RIGHT ONLY 3 DAYS AFTER THAT IT'S STILL TO RIGHT AND NEVER TO THE LEFT BUT DOES MAKE SOME NOISE STRAIGHT. CALLED OUR DEALER FOR AN APPOINTMENT BUT IT'S GOING TO BE A WHILE 5-15 AND THEY CHECKED AND N…
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APPROXIMATELY 2 WEEKS AGO AFTER HITTING A VERY SMALL POT HOLE I NOTICED A LOUD NOISE WHEN I WOULD TURN THE STEERING WHEEL TO THE RIGHT ONLY 3 DAYS AFTER THAT IT'S STILL TO RIGHT AND NEVER TO THE LEFT BUT DOES MAKE SOME NOISE STRAIGHT. CALLED OUR DEALER FOR AN APPOINTMENT BUT IT'S GOING TO BE A WHILE 5-15 AND THEY CHECKED AND NO RECALLS ARE ON OUR CAR BUT I'VE READ NUMEROUS SAFETY ISSUES ABOUT THESE VEHICLES. LAST WEEK WHILE IT WAS RAINING I NOTICED MY CAR FELT LIKE IT WAS SLIDING OR SKATING ONCE AGAIN CALLED DEALER WAS TOLD STILL CAN'T HELP ANY SOONER. NOW TODAY WHILE WINDY AND RAINING IT WAS AWFUL LITERALLY A FIGHT TO KEEP IT IN THE ROAD IT WAS SWAYING AND MOST DEFINITELY DID NOT FEEL SAFE. MYSELF AND MY HUSBAND HAVE 3 SONS AND HE WORKS FOR THE STATE OF KY FORESTRY DEPT. FIGHTING WILDFIRES AND WORKS A LOT AND IS SOMETIMES OUT OF STATE FOR 21-40 DAYS STRAIGHT SO HE'S NOT HERE MUCH TO CHECK THINGS OUT. OUR BOYS ARE ALL INTO SPORTS AND OTHER AFTER SCHOOL PROGRAMS YEAR ROUND WITH LOTS OF TRAVELING INVOLVED. MY CONCERN IS FROM ALL THE SUSPENSION ISSUES I'VE READ THAT THERE WAS A RECALL ON MY CAR BUT SAYS 0 WHICH DOESN'T SEEM RIGHT. I WANNA BE SURE THAT MY FAMILY WILL BE SAFE WHEN IN THIS VEHICLE AND AS IF RIGHT NOW IT SURE DOESN'T FEEL LIKE IT. PLEASE HELP ME FIND MORE INFO BECAUSE HITTING A POT HOLE (VERY SMALL BUMP ZERO DAMAGE) SHOULDN'T CAUSE ALL THESE PROBLEMS REQUIRING MY FAMILY TO HAVE TO SPEND A TON OF MONEY TO FIX. THIS ISN'T GOOD BUSINESS AND I WOULD HOPE CHEVROLET WOULD CARE IF THE SAFETY OF A WHOLE FAMILY WOULD BE IN JEPORADY OVER SOMETHING THAT SHOULDN'T BE WRONG WITH MY VEHICLE THAT BY THE WAY ONLY HAS 79000 MILES ON IT. HOPE SOMEONE GETS IN CONTACT WITH ME THANKS HAVE A GREAT DAY.
NHTSA ODI #11089731
90,000 miles · Mar 26, 2018
Power Train
BOUGHT CAR CERTIFIED USED IN 4/2014 FROM DEALER WHO PERFORMED RECALL 13079 (WATER PUMP SHAFT LEAK). WHILE DRIVING ON HIGHWAY AT 68 MPH, CAR LOST POWER, OVERHEATED WITH SMOKE COMING FROM HOOD. WIFE WAS DRIVING WITH KIDS IN BACK - COULD HAVE GOTTEN INTO AN ACCIDENT OR CAR COULD HAVE CAUGHT FIRE. LOCAL SHOP SAYS WATER PUMP LEAKED A…
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BOUGHT CAR CERTIFIED USED IN 4/2014 FROM DEALER WHO PERFORMED RECALL 13079 (WATER PUMP SHAFT LEAK). WHILE DRIVING ON HIGHWAY AT 68 MPH, CAR LOST POWER, OVERHEATED WITH SMOKE COMING FROM HOOD. WIFE WAS DRIVING WITH KIDS IN BACK - COULD HAVE GOTTEN INTO AN ACCIDENT OR CAR COULD HAVE CAUGHT FIRE. LOCAL SHOP SAYS WATER PUMP LEAKED AND FAILED CAUSING COOLANT LEAK. CALLED GM REG. DEFECTIVE RECALL WORK AND FOR REIMBURSEMENT FOR REPAIR COSTS - THEY REFUSED SAYING ITS NOT A SAFETY ISSUE AND THAT THE ORIGINAL WORK WASN'T A RECALL BUT A CUSTOMER SATISFACTION PROGRAM. I DISAGREE - CAR COULD HAVE GOTTEN INTO ACCIDENT DUE TO LOST POWER AND COULD HAVE CAUGHT ON FIRE. GM SHOULD ISSUE RECALL AND REIMBURSE COSTS FOR DEFECTIVE WORKSMANSHIP.
NHTSA ODI #11081194
Mileage unknown · Mar 19, 2018
Steering
STEERING LOCKS UP, THERE IS POWER STEERING FLUID IN IT, BUT HAVING A MAJOR PROBLEM STEERING AND MAKING TURNS. STEERING LOCKS OR FREEZES UP AND IT WON'T MOVE WHILE DRIVING. THERE IS NOTHING LEAKING ANYWHERE. WAS THERE A RECALL FOR THIS ISSUE?
NHTSA ODI #11080164
102,000 miles · Mar 14, 2018
Unknown Or Other
I HAVE A 2011 CHEVROLET TRAVERSE LTD, I'VE ONLY OWNED THE CAR 8 MONTHS. THE TRACTION CONTROL IS CONSTANTLY COMING ON! THE MESSAGE ON THE SCREEN APPEARS: SERVICE TRACTION CONTROL, SERVICE STABILITRACK. AFTER, THIS HAPPENS, ANOTHER MESSAGE APPEARS REDUCING ENGINE POWER. THIS IS DANGEROUS BECAUSE AT THIS POINT THE MORE I TRY TO ACC…
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I HAVE A 2011 CHEVROLET TRAVERSE LTD, I'VE ONLY OWNED THE CAR 8 MONTHS. THE TRACTION CONTROL IS CONSTANTLY COMING ON! THE MESSAGE ON THE SCREEN APPEARS: SERVICE TRACTION CONTROL, SERVICE STABILITRACK. AFTER, THIS HAPPENS, ANOTHER MESSAGE APPEARS REDUCING ENGINE POWER. THIS IS DANGEROUS BECAUSE AT THIS POINT THE MORE I TRY TO ACCELERATE, THE MORE THE ENGINE GOES DOWN. THIS IS SO VERY DANGEROUS BECAUSE THIS COULD HAPPEN WHEN I'M NOT ABLE TO PULL OVER! THIS NEEDS TO BE RECALLED OR SOMEONE IS GOING TO GET KILLED! NORMALLY, 80% OF THE TIME I'M ON A MAJOR INTERSTATE WHEN THIS HAPPENS OR I'M ON A MAJOR HIGHWAY. PLEASE INVESTIGATE THIS!
NHTSA ODI #11079189
67,000 miles · Mar 14, 2018
Engine
2011 TRAVERSE ONLY 67000 MILES ON IT BUT EXPERIENCE ENGINE ERROR CODE P0008 AND P0017 WHICH INDICATES SOMETHING WRONG WITH TIMING CHAIN. 2009 MODEL OF TRAVERSE HAS THE SAME PROBLEM AND IS COVERED UNDER EXTENDED WARRANTY BY GM. BUT 2011 MODEL IS NOT COVERED, AND WILL COST $3000 TO FIX AND REPAIRE
NHTSA ODI #11079090
125,470 miles · Mar 13, 2018
Exterior Lighting
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE BRAKE LIGHTS REMAINED ILLUMINATED AFTER THE BRAKE PEDAL WAS RELEASED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 125,470.
NHTSA ODI #11078976
115,000 miles · Mar 8, 2018
Engine
MY TRAVERSE STARTED AT THE BEGINNING OF WINTER RANDOMLY HAVING THE ENGINE LIGHT COME ON THEN THE VEHICLE WOULD DING AND I WOULD GET A MESSAGE OF "SERVICE TRACTION CONTROL" THEN "SERVICE STABILITRACK" AND THEN IT WOULD DING AGAIN AND I WOULD GET THE MESSAGE "REDUCED ENGINE POWER" AFTER A COUPLE MONTHS THIS HAPPENED EVERY TIME I S…
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MY TRAVERSE STARTED AT THE BEGINNING OF WINTER RANDOMLY HAVING THE ENGINE LIGHT COME ON THEN THE VEHICLE WOULD DING AND I WOULD GET A MESSAGE OF "SERVICE TRACTION CONTROL" THEN "SERVICE STABILITRACK" AND THEN IT WOULD DING AGAIN AND I WOULD GET THE MESSAGE "REDUCED ENGINE POWER" AFTER A COUPLE MONTHS THIS HAPPENED EVERY TIME I STARTED THE CAR AND WAS FINALLY ABLE TO TAKE IT IN TO HAVE THE CODE READ. TURNS OUT THE THROTTLE BODY WAS SHOT. GM REPLACED THIS UNDER AN EXTENDED WARRANTY. WELL UPON PICKING MY VECHEL UP I WAS TOLD THE REAR O2 SENSOR WAS SHOT, THEY WANTED TO CHARGE ME $250 TO REPLACE IT, I OPTED OUT AND MY HUSBAND, AN ON THE SIDE MECHANIC, FIXED IT FOR A TOTAL OF $30. SERVICE LIGHT STILL ON AFTER NEW O2 SENSOR. MY VEHICLE WAS ALSO MAKING A WEIRD SOUND AT THIS TIME WHICH I DESCRIBED TO MY HUSBAND AS A GRINDING. THEY HOOKED IT UP TO THE COMPUTER AGAIN AND SAID THAT THEY GAVE ME THE WRONG INFO LAST TIME THAT IT WAS THE FRONT O2 SENSOR THAT WAS BAD BUT THAT WAS THE ONLY CODE. SO I ORDERED ANOTHER O2 SENSOR FOR MY HUSBAND TO FIX... 2 DAYS LATER MY SERVICE ENGINE LIGHT STARTED FLASHING AT ME. I IMMEDIATELY PULLED OVER AND SHUT MY VEHICLE OFF. I CALLED THE LOCAL DEALERSHIP TO AGAIN ASK IF ANOTHER CODE WAS THROWN, WAS TOLD NO... DROVE MY VEHICLE HOME AND MY HUSBAND DROVE IT. HE KNEW IT WAS THE TIMING CHAIN. HE CALLED THE LOCAL DEALERSHIP ONCE MORE AND THEY QUOTED US AT $2500 TO REPLACE AS THE ENTIRE MOTOR HAS TO COME OUT. HE CALLED TO A DIFFERENT DEALERSHIP 40 MILES AWAY AND IT WAS $1900 TO FIX. I GOT ON THE PHONE WITH GM AND WANTED TO KNOW IF THERE WAS ANY RECALLS AS THIS IS A VERY COMMON PROBLEM AND AT THIS TIME THERE ARE NOT SO THEY DIDN'T COVER ANY OF THE COST!!! I HAVE A COUSIN WHO ALSO HAS A 2011 TRAVERSE AND IT IS CURRENTLY SITTING AT THE SHOP WITH THE EXACT SAME PROBLEM, HOWEVER HERS ALSO NEEDS THE CATALYTIC CONVERTER REPLACED!!
NHTSA ODI #11076922
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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