NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
58 reportsClear category filter86,000 miles · Jan 15, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
WHILE TRAVELING ON THE HWY AT 65 MPH I GOT A MESSAGE ON THE DASH THAT READ "SERVICE TRACTION CONTROL" THEN "SERVICE STABILITRACK" THEN "ENGINE POWER REDUCED" ALL SIMULTANEOUSLY. THEN I LOST POWER AND WENT DRASTICALLY FROM 65 MPH DOWN TO ABOUT 40 MPH. I ALMOST GOT RAN OVER BY A SEMI TRUCK!! I PULLED VEHICLE TO THE SIDE AND SLO…
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WHILE TRAVELING ON THE HWY AT 65 MPH I GOT A MESSAGE ON THE DASH THAT READ "SERVICE TRACTION CONTROL" THEN "SERVICE STABILITRACK" THEN "ENGINE POWER REDUCED" ALL SIMULTANEOUSLY. THEN I LOST POWER AND WENT DRASTICALLY FROM 65 MPH DOWN TO ABOUT 40 MPH. I ALMOST GOT RAN OVER BY A SEMI TRUCK!! I PULLED VEHICLE TO THE SIDE AND SLOWLY MADE MY WAY TO THE NEAREST EXIT. ONCE I GOT OFF THE HWY I TRIED TO MAKE MY WAY BACK HOME, BUT THE POWER WAS REDUCED TO A CRAWL, SO I PULLED INTO A PARKING LOT AND ENDED UP HAVING TO GET IT TOWED TO THE SHOP. THEY DIAGNOSED THE CAR AND FOUND NO MECHANICAL ISSUES, ONLY WHAT SEEMED TO BE A "GLITCH" IN THE COMPUTER SYSTEM. SUGGESTED THAT I MAY NEED TO REPLACE THE THROTTLE BODY. I PICKED UP MY CAR AND IT DROVE FINE FOR 5 DAYS THEN IT DID THE SAME THING AGAIN, LUCKILY I WAS IN MY NEIGHBORHOOD. DROVE IT HOME AND PARKED IT. THE NEXT MORNING IT DROVE JUST FINE, NO ISSUES, AND TODAY IT HAPPENED AGAIN. I HAVE SPENT THE LAST FEW HOURS READING HUNDREDS OF OTHER COMPLAINTS DESCRIBING THE EXACT SAME SCENARIO, AND FOUND THAT THEY ARE TAKING THEIR VEHICLE INTO THE DEALER AND GETTING PARTS REPLACED ONLY TO HAVE IT HAPPEN AGAIN AND THEN MORE PARTS REPLACED AND IT CONTINUES IN THIS CYCLE... THIS FROM ONLY ONE FORUM AND THERE ARE A NUMBER OF OTHERS A LIKE! *TR
NHTSA ODI #10672786
80,000 miles · Jan 13, 2015
Electronic Stability Control (esc)Vehicle Speed Control
AS I WAS DRIVING, I RECEIVED THREE MESSAGES ON MY VEHICLE: SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND ENGINE RUNNING AT REDUCED POWER. TOOK THE CAR TO MY LOCAL MECHANIC AND THEY FLUSHED OUT SOMETHING (I DON'T REMEMBER WHAT EXACTLY). IT RAN FINE FOR A FEW WEEKS THEN AS I WAS ON THE FREEWAY THE SAME MESSAGES APPEARED AND …
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AS I WAS DRIVING, I RECEIVED THREE MESSAGES ON MY VEHICLE: SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND ENGINE RUNNING AT REDUCED POWER. TOOK THE CAR TO MY LOCAL MECHANIC AND THEY FLUSHED OUT SOMETHING (I DON'T REMEMBER WHAT EXACTLY). IT RAN FINE FOR A FEW WEEKS THEN AS I WAS ON THE FREEWAY THE SAME MESSAGES APPEARED AND AS I WAS TRYING TO ACCELERATE UP A SLIGHT INCLINE, THE CAR'S SPEED WAS DECREASING EVEN THOUGH I WAS PUSHING ON THE GAS. LUCKILY I WAS IN THE RIGHT LANE AND THERE WAS LIGHT TRAFFIC OR THERE COULD HAVE BEEN A MAJOR ACCIDENT AS I COULD NOT INCREASE SPEED. TOOK THE CAR TO THE DEALERSHIP WHO SAYS I NEED THE THROTTLE BODY REPLACED AND IT WILL COST $600. AFTER LOOKING AT THIS SITE, I SEE THERE ARE MANY, MANY COMPLAINTS FOR THE SAME ISSUE. THIS SHOULD DEFINITELY BE A SAFETY RECALL! *TR
NHTSA ODI #10672079
73,500 miles · Jan 8, 2015
Electronic Stability Control (esc)Vehicle Speed Control
DRIVING ON THE ROAD AND ALL OF A SUDDEN THE DASHBOARD LIGHTS UP. THE CAR TELLS ME THAT THE "STABILITRACK NEEDS TO BE SERVICED" AND "REDUCING SPEED". THE CAR JUST SLOWS DOWN AND I CAN'T GO ABOVE 15 MPH IN THE MIDDLE OF THE ROAD WITH CARS ALL AROUND ME DRIVING AT THE SAME SPEED. THANK GOD I WAS ABLE TO PULL OVER TO THE RIGHT AN…
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DRIVING ON THE ROAD AND ALL OF A SUDDEN THE DASHBOARD LIGHTS UP. THE CAR TELLS ME THAT THE "STABILITRACK NEEDS TO BE SERVICED" AND "REDUCING SPEED". THE CAR JUST SLOWS DOWN AND I CAN'T GO ABOVE 15 MPH IN THE MIDDLE OF THE ROAD WITH CARS ALL AROUND ME DRIVING AT THE SAME SPEED. THANK GOD I WAS ABLE TO PULL OVER TO THE RIGHT AND GET OFF THE ROAD. I SHUT CAR OFF AND WAITED A FEW MINUTES. I TURNED CAR ON AND THE SYSTEM RESET ITSELF AND CAR WAS FINE. NOW ITS DOING IT AGAIN AS MY WIFE DROVE IT TODAY. RESEARCHING ONLINE, I SEE MANY PEOPLE ARE HAVING THIS SAME PROBLEM. GM NEEDS TO RECALL THESE VEHICLES AND FIX THIS PROBLEM. SOMEONE IS GOING TO GET KILLED IN AN ACCIDENT! *TR
NHTSA ODI #10671117
53,235 miles · Jan 8, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
I WAS DRIVING ALONG AT 60 MPH WHEN MY TRACTION CONTROL LIGHT TURNED OFF, FOLLOWED BY "SERVICE STABILITRACK", FOLLOWED BY "REDUCED ENGINE POWER" AND MY VEHICLE WENT FROM 60 MPH IMMEDIATELY DOWN TO 15 MPH. IF I WERE IN HEAVY TRAFFIC OR HAD ANY VEHICLES FOLLOWING ME, THIS WOULD HAVE CAUSED A MAJOR ACCIDENT AND POTENTIALLY SERIOUS …
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I WAS DRIVING ALONG AT 60 MPH WHEN MY TRACTION CONTROL LIGHT TURNED OFF, FOLLOWED BY "SERVICE STABILITRACK", FOLLOWED BY "REDUCED ENGINE POWER" AND MY VEHICLE WENT FROM 60 MPH IMMEDIATELY DOWN TO 15 MPH. IF I WERE IN HEAVY TRAFFIC OR HAD ANY VEHICLES FOLLOWING ME, THIS WOULD HAVE CAUSED A MAJOR ACCIDENT AND POTENTIALLY SERIOUS INJURIES, TO ME, MY (XXX) YEAR OLD SON AND WHOEVER WAS BEHIND ME!!! *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #10670885
116,000 miles · Jan 7, 2015
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
THE FIRST TIME THIS HAPPENED, I WAS DRIVING A HILLY BACK ROAD FROM SCHOOL THE SERVICE STABILITRAC AND TRACTION CONTROL WARNING LIGHTS CAME ON THEN THE ENGINE POWER IS BEING REDUCED WARNING LIGHT CAME ON AND THE CAR IMMEDIATELY SLOWED TO A CRAWL WITH VERY LITTLE STEERING CONTROL. I WAS ABLE TO DRIVE IT ON THE SHOULDER TO MY MEC…
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THE FIRST TIME THIS HAPPENED, I WAS DRIVING A HILLY BACK ROAD FROM SCHOOL THE SERVICE STABILITRAC AND TRACTION CONTROL WARNING LIGHTS CAME ON THEN THE ENGINE POWER IS BEING REDUCED WARNING LIGHT CAME ON AND THE CAR IMMEDIATELY SLOWED TO A CRAWL WITH VERY LITTLE STEERING CONTROL. I WAS ABLE TO DRIVE IT ON THE SHOULDER TO MY MECHANIC AT NO MORE THAN 20 MPH AND HE SAID THAT 4 OF THE 6 COILS NEEDED TO BE REPLACED. A $700 REPAIR. SECOND TIME IT HAPPENED (12/3/14) I WAS DRIVING ON I-95 DOING 65 AND ALL THE SAME LIGHTS CAME ON AGAIN BUT THIS TIME THE CAR INSTANTLY REDUCED THE SPEED AND I WAS CRAWLING AT 10MPH. I HAD SEVERAL NEAR MISSES WITH OTHER CARS AS WE WERE ALL TRAVELING AT THE POSTED SPEED IN RUSH HOUR TRAFFIC. I STRUGGLED TO GET THE CAR TO THE SHOULDER. I STOPPED THE CAR AND RESTARTED AND EVERYTHING RESET AND I WAS ABLE TO DRIVE FOR ABOUT A MILE OR TWO AND IT RECURRED. I HAPPENED 8 TIMES BEFORE I WAS ABLE TO GET IT TO THE CHEVY DEALER. THE DEALER TOOK 3 DAYS TO TRY AND DIAGNOSE IT AND SAID IT WAS PROBABLY THE THROTTLE CONTROL. THEY REPLACED IT $493! AND TOLD ME THEY DID NOT KNOW IF IT WOULD FIX THE PROBLEM - IT MAY LAST 1,000 MILES OR 20,000 MILES. IF IT HAPPENS AGAIN I WILL HAVE TO BRING IT BACK AND THEY WOULD HAVE TO TAKE APART THE ENGINE WHICH WOULD COST ME $5000!!! THIS CAR IS UNSAFE! I/MY FAMILY COULD BE INJURED OR KILLED IF IT HAPPENS AGAIN! RECALL IT! CODES SHOWN IN DIAGNOSTIC WERE P0300, P0305, P0221, P0121. *TR
NHTSA ODI #10670698
55,800 miles · Jan 4, 2015
Electronic Stability Control (esc)Vehicle Speed Control
DRIVING AT 65 MILES PER HOUR , THE TRUCK FEELS LIKE IT IS LOSING POWER , THE MORE GAS I GIVE IT DOES NOT MATTER. THE CONSOLE SAY THE STABILITY CONTROL IS OFF. I PULLED OFF TO THE SIDE OF THE ROAD TURNED THE CAR OFF AND RESTARTED IT. IT WENT FOR ABOUT 3 MILES AND CAME BACK ON AGAIN . IN RESEARCHING THIS SEEMS TO BE A DEFECT AS T…
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DRIVING AT 65 MILES PER HOUR , THE TRUCK FEELS LIKE IT IS LOSING POWER , THE MORE GAS I GIVE IT DOES NOT MATTER. THE CONSOLE SAY THE STABILITY CONTROL IS OFF. I PULLED OFF TO THE SIDE OF THE ROAD TURNED THE CAR OFF AND RESTARTED IT. IT WENT FOR ABOUT 3 MILES AND CAME BACK ON AGAIN . IN RESEARCHING THIS SEEMS TO BE A DEFECT AS THIS DOES NOT APPEAR TO BE UNCOMMON. THIS IS EXTREMELY DANGEROUS. I AM GLAD I WAS DRIVING AND NOT MY (XXX) YEAR OLD DAUGHTER. THE DEALER WANTS $600 TO FIX A THROTTLE CABLE. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #10669976
68,000 miles · Dec 12, 2014
EngineVehicle Speed Control
I WAS DRIVING FROM HAGERSTOWN MD. WHEN MY TRAVERSE WENT FROM ME DRIVING 70MPH. TO 35 MILES PH. IT PUT MY TRAVERSE IN LIMP MODE IT SHUT DOWN RIGHTWHEN IAM GETTING READY TO PASS I BARELY GOT OFF OF 81 SOUTH I DIDN'T HAVE ENOUGH POWER TO EVEN PULL TO THE SIDE OF THE HIGHWAY THE THROTTLE BODY SENSOR SHUT…
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I WAS DRIVING FROM HAGERSTOWN MD. WHEN MY TRAVERSE WENT FROM ME DRIVING 70MPH. TO 35 MILES PH. IT PUT MY TRAVERSE IN LIMP MODE IT SHUT DOWN RIGHTWHEN IAM GETTING READY TO PASS I BARELY GOT OFF OF 81 SOUTH I DIDN'T HAVE ENOUGH POWER TO EVEN PULL TO THE SIDE OF THE HIGHWAY THE THROTTLE BODY SENSOR SHUT DOWN TURNED OFF THE TRACTION CONTROL SLOWED THE ENGINE DOWN TO ALMOST A COMPLETE STOP. *TR
NHTSA ODI #10663807
77,000 miles · Dec 2, 2014
Traction Control SystemVehicle Speed Control
I WAS ENTERING ONTO THE FREEWAY WHEN MY STABILITRACK TURNED OFF BY ITSELF AND MY ENGINE POWER WAS REDUCED. I WAS VERY NEARLY REAR-ENDED AS MY CAR COULDN'T SAFELY ACCELERATE (ACCELERATE AT ALL REALLY) AS I WAS COMING ONTO THE FREEWAY. A SEARCH ON PROBLEMS SIMILAR TO THIS APPEARS VERY PREVALENT WITHIN THE CHEVY LINE OF VEHICLES,…
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I WAS ENTERING ONTO THE FREEWAY WHEN MY STABILITRACK TURNED OFF BY ITSELF AND MY ENGINE POWER WAS REDUCED. I WAS VERY NEARLY REAR-ENDED AS MY CAR COULDN'T SAFELY ACCELERATE (ACCELERATE AT ALL REALLY) AS I WAS COMING ONTO THE FREEWAY. A SEARCH ON PROBLEMS SIMILAR TO THIS APPEARS VERY PREVALENT WITHIN THE CHEVY LINE OF VEHICLES, ESPECIALLY THE TRAVERSE. THIS IS A VERY SERIOUS ISSUE AND WAS VERY UNSAFE WHERE IT OCCURRED. IT ALMOST CAUSED. IT'S VERY DISAPPOINTING TO SEE HOW MANY PEOPLE ARE EXPERIENCING THIS SAME ISSUE AND CHEVY HASN'T ISSUED ANY KIND OF RECALL TO TRY AND FIX IT. *JS
NHTSA ODI #10661788
52,000 miles · Nov 22, 2014
Electronic Stability Control (esc)EngineVehicle Speed Control
I BOUGHT A 2011 TRAVERSE LAST WINTER. I WAS SO EXCITED ABOUT MY NEW FAMILY CAR. WEDNESDAY, THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND REDUCED ENGINE SPEED CAME ON WITH NO NOTICE. LUCKILY, I WAS ON A NEIGHBORHOOD SIDE STREET TAKING MY KIDS TO SCHOOL. I CALLED TO SETUP AN APPT TO HAVE A CHEVY DEALER LOOK AT IT BUT AFTER…
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I BOUGHT A 2011 TRAVERSE LAST WINTER. I WAS SO EXCITED ABOUT MY NEW FAMILY CAR. WEDNESDAY, THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND REDUCED ENGINE SPEED CAME ON WITH NO NOTICE. LUCKILY, I WAS ON A NEIGHBORHOOD SIDE STREET TAKING MY KIDS TO SCHOOL. I CALLED TO SETUP AN APPT TO HAVE A CHEVY DEALER LOOK AT IT BUT AFTER TURNING IT OFF WHILE FILLING THE TIRES UP THE LIGHTS ALL WENT OFF. CALLED BACK TO SEE IF THEY STILL WANTED TO SEE IT AND THEY SAID NO BECAUSE IT MUST HAVE JUST BEEN A SENSOR... APPT CANCELED. THURSDAY DROVE WITH NO PROBLEMS. NOW TODAY, FRIDAY, I HOP ON THE EXPRESSWAY IN CHICAGO TRAFFIC AND BAM RIGHT AS I AM MERGING, DING DING AND MY CAR JUST REVS AND WON'T GET UP PAST 40 MPH, ALL THE SAME SERVICE LIGHTS CAME ON. SO SCARY! I HAVE MY LITTLE KIDS IN THE BACKSEAT AND TERRIFIED TO PULL OVER ON THE SIDE OF THE EISENHOWER, SLOWLY GET TO THE NEXT EXIT AS I PRAY WE WON'T GET REAR ENDED. CALL AS SOON AS I MAKE IT HOME FOR ANOTHER APPT AND THE FIRST TIME ANY CHEVY DEALER NEAR ME HAS OPEN IS 4 DAYS FROM NOW. LOOKS LIKE WE WILL BE PARKED AT HOME FOR THE NEXT 4 DAYS. IT REALLY FRUSTRATES ME THAT WE BOUGHT THIS "RELIABLE FAMILY VEHICLE" THAT I AM NOW SCARED TO DRIVE MY FAMILY IN. IT'S EVEN WORSE NOW GOOGLING THIS ISSUE AND SEEING MANY OTHER HAVING THE EXACT SAME ISSUES AND NOTHING IS BEING DONE FOR US. *TR
NHTSA ODI #10660186
67,000 miles · Nov 18, 2014
EngineService BrakesVehicle Speed Control
STABILITRAK CONTROL, ANTI LOCK BRAKES AND ENGINE SPEED REDUCED. WIFE'S CAR WHILE ON HER WAY TO WORK. THERE ARE HUNDREDS IF NOT THOUSANDS OF CONSUMERS WITH THIS EXACT SAME ISSUE WITH VARIOUS MAKES/MODELS OF GM VEHICLES. ONCE THE THROTTLE BODY / THROTTLE POSITIONS SENSOR BECOMES DIRTY, IT SETS OFF A SERIES OF FAILURES CAUSING THE …
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STABILITRAK CONTROL, ANTI LOCK BRAKES AND ENGINE SPEED REDUCED. WIFE'S CAR WHILE ON HER WAY TO WORK. THERE ARE HUNDREDS IF NOT THOUSANDS OF CONSUMERS WITH THIS EXACT SAME ISSUE WITH VARIOUS MAKES/MODELS OF GM VEHICLES. ONCE THE THROTTLE BODY / THROTTLE POSITIONS SENSOR BECOMES DIRTY, IT SETS OFF A SERIES OF FAILURES CAUSING THE VEHICLE TO REDUCE POWER TO THE POINT WHERE IT CAN ONLY TRAVEL AT ABOUT 35 MPH. THIS IS A VERY DANGEROUS SITUATION TO PLACE DRIVERS IN. I CALLED MY LOCAL CHEVROLET DEALER TO INQUIRE ABOUT WHETHER OR NOT THIS WAS COVERED UNDER THE 5 YEAR 100,000 MILE POWER TRAIN WARRANTY AND WAS TOLD THAT IT WAS. WHEN THE DEALER VERIFIED THAT IT WAS THE THROTTLE BODY, THEY TOLD ME THAT IT WOULD COST ME ABOUT 500 DOLLARS AND THAT IT WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY. THIS IS A VITAL ENGINE COMPONENT. HOW CAN IT NOT BE CONSIDERED TO BE PART OF THE POWER TRAIN? *TR
NHTSA ODI #10659133
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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