NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
58 reportsClear category filterMileage unknown · Oct 8, 2024
EngineSteeringVehicle Speed Control
Components related to timing chain failed, and vehicle is currently available with plans to sell to a salvage yard by 10/25/24. My 9 year old and I were at risk of collision when the vehicle failed. I was driving approximately 70-75 mph when we started to lose power. At 65 mph, I managed to cross 2 lanes of highway traffic and…
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Components related to timing chain failed, and vehicle is currently available with plans to sell to a salvage yard by 10/25/24. My 9 year old and I were at risk of collision when the vehicle failed. I was driving approximately 70-75 mph when we started to lose power. At 65 mph, I managed to cross 2 lanes of highway traffic and stopped on the shoulder. I turned off my vehicle and waited several minutes, hoping it would help reset or cool off a component or something. I had to try a couple of times before it started, and I attempted to drive as safely as I could, made it to 60 mph before it stopped running completely. I had to pull hard on the steering wheel to get to the shoulder again, only this time, the shoulder was pinched off in front of us and around a small blind spot behind us. I had my daughter move to the side closer to the cement barrier while waiting for a tow truck. She became very nervous about how close some of the other vehicles got. Afterwards, the error codes indicated several components pointing to a timing chain problem. I had the timing chain repaired around April or May of 2023 by a certified mechanic. I watched the oil life percentage and oil temperature gauge consistently. Everything indicated as normal, but I had difficulty pulling out the dipstick to check the oil level. Since it was hard to get a good reading, I tried to add some oil and recheck. The oil cap was nearly impossible to open, so I decided to wait for an oil tech to do it. Around 40-50% oil life, I had planned to have the oil changed. In spite of my efforts to maintain proper oil quality, the oil cap had to be opened with a wrench. Smoke rose out and dried out oil residue lined the inner walls. It was about a quart low. I don’t drive hard on it and it had only been around 3,000 miles between oil changes. It had been one year since the timing chain was replaced. Error codes remain and the vehicle runs rough if it stays on long enough after much effort to start it.
NHTSA ODI #11618746
968,000 miles · Dec 13, 2020
Power TrainVehicle Speed ControlWheels
WHILE DRIVING DOWN HIGHWAY AT 55 MPH SUDDENLY HEAR A BEEP AND SEE A WARNING THAT TRACTION CONTROL IS OFF, THEN SERVICE STABILITRAK WARNING KEPT FLASHING AND CAR IN SKID IMAGE IS ON CONSTANTLY. ALSO AFTER THESE WARNINGS STARTED FLASHING THE SPEED CONTROL COULD NOT BE SET. LUCKILY I DID'T LOSE POWER THIS TIME AS SO MANY OTHERS HAV…
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WHILE DRIVING DOWN HIGHWAY AT 55 MPH SUDDENLY HEAR A BEEP AND SEE A WARNING THAT TRACTION CONTROL IS OFF, THEN SERVICE STABILITRAK WARNING KEPT FLASHING AND CAR IN SKID IMAGE IS ON CONSTANTLY. ALSO AFTER THESE WARNINGS STARTED FLASHING THE SPEED CONTROL COULD NOT BE SET. LUCKILY I DID'T LOSE POWER THIS TIME AS SO MANY OTHERS HAVE REPORTED. AFTER ARRIVING HOME AND RESTARTING THE CAR LATER ALL THE WARNING LIGHTS WERE OFF. FOR SEVERAL WEEKS NOW WHEN RESUMING SPEED AFTER STOPPING THE CAR LUNGES WHILE GETTING BACK UP TO SPEED. THIS COULD HAVE BEEN VERY DANGEROUS HAD I LOST OR HAD REDUCED POWER LIKE HAS HAPPENED TO SO MANY. GM REALLY NEEDS TO ISSUE A RECALL AND FIX THIS PROBLEM BEFORE SOMEONE IS KILLED.
NHTSA ODI #11383229
86,000 miles · Aug 4, 2019
Electronic Stability Control (esc)EngineVehicle Speed Control
2011 CHEVROLET TRAVERSE: WHILE DRIVING ALL THE LIGHTS START FLASHING AND THE VEHICLE TURNS OFF AND ON, NOT LETTING YOU ACCELERATE AND SLOWING THE CAR DOWN RAPIDLY. THEN THE TRACTION CONTROL TURNS OFF AND VEHICLE IDOLS ROUGH. IF I STEP ON THE ACCELERATOR THERE IS NO REPOSE FROM THE VEHICLE. WE DO NOT TREAT THE VEHICLE HASH OR DRI…
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2011 CHEVROLET TRAVERSE: WHILE DRIVING ALL THE LIGHTS START FLASHING AND THE VEHICLE TURNS OFF AND ON, NOT LETTING YOU ACCELERATE AND SLOWING THE CAR DOWN RAPIDLY. THEN THE TRACTION CONTROL TURNS OFF AND VEHICLE IDOLS ROUGH. IF I STEP ON THE ACCELERATOR THERE IS NO REPOSE FROM THE VEHICLE. WE DO NOT TREAT THE VEHICLE HASH OR DRIVE WILD. I DONT HAVE THE MONEY FOR A LOT OF REPAIRS. I CHANGE THE OIL WHEN IT'S TIME AND MAKE SURE ITS RUNNING SMOOTHLY. I HAVE LOOKED ONLINE AND HAVE SEEN MANY OTHER COMPLAINTS ABOUT THE SAME ISSUE AND GM HAS NOT DONE ANYTHING ABOUT IT. THIS IS A MAJOR SAFETY ISSUE ESPECIALLY FOR SOMEONE DRIVING AT A HIGH SPEED. DEATH IS A MAJOR POSSIBILITY IF THIS WERE TO HAPPEN IN FRONT OF ANOTHER VEHICLE. THIS HAS HAPPENED ONCE BEFORE TODAY.
NHTSA ODI #11241653
120,000 miles · Jun 20, 2019
Electronic Stability Control (esc)Vehicle Speed Control
DRIVING MY CAR ON THE STREET AND HEARD 3 BEEPS GO OFF AND CAR WOULDN'T ACCELERATE. STABILITRAK WARNING, TRACTION CONTROL AND ABS LIGHTS. TRIED PUSHING ON PEDAL TO GO AND CAR COULDN'T PICK UP SPEED. TURN CAR OFF LET SIT TRIED AGAIN 30 SECONDS LATER SAME. HAD THE THROTTLE SWITCH WORKED COUPLE DAYS AND NOW ITS HAPPEN AGAIN
NHTSA ODI #11221395
100,000 miles · Mar 12, 2019
Electronic Stability Control (esc)Service BrakesVehicle Speed Control
TRAVERSE TRACTION CONTROL LIGHT AND BRAKE LIGHT COME ON AND OFF ALL THE TIME. MAKING THINK THAT CAR IS NOT SAFE TO DRIVE. ALL OF THE TIME THAT THE LIGHTS COME ON WHEN WE ARR DRIVING IN A STRAIGHT LINE ON A FLAT SURFACE.
NHTSA ODI #11186096
110,000 miles · Feb 12, 2019
Electronic Stability Control (esc)EngineVehicle Speed Control
REDUCED POWER ON VECHILE WITH DASH LIGHTS INDICATING CHECK STABILE TRACK. SEE A LOT OF COMPLAINTS ON THIS. HAPPENED 3 TIMES FINALLY HAD TO REPLACE THROTTLE BODY AND HARNESS FOR $550. NO RECALLS? 110,000 MILES. VERY DANGEROUS TO HAVE CAR SLOW DOWN ON HIGHWAY DURING WINTER CONDITIONS.
NHTSA ODI #11176445
101,000 miles · Jan 24, 2019
Fuel/propulsion SystemVehicle Speed Control
WHILE DRIVING NORMALLY ON A FREEWAY WHERE SPEED LIMITS ARE 65+ THE CAR SUDDENLY LOST ENGINE POWER AND ITS IMPOSSIBLE TO REACH SPEEDS ABOVE 15 MPH. SEVERAL CODES APPEAR "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" "TRACTION CONTROL OFF". THE CAUSE IS A FAULTY THROTTLE BODY, WHICH IS NOT A SERVICEABLE PART IT JUST RANDOMLY …
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WHILE DRIVING NORMALLY ON A FREEWAY WHERE SPEED LIMITS ARE 65+ THE CAR SUDDENLY LOST ENGINE POWER AND ITS IMPOSSIBLE TO REACH SPEEDS ABOVE 15 MPH. SEVERAL CODES APPEAR "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" "TRACTION CONTROL OFF". THE CAUSE IS A FAULTY THROTTLE BODY, WHICH IS NOT A SERVICEABLE PART IT JUST RANDOMLY FAILS. ONLINE FORUMS SHOW REPORTS OF THIS PROBLEM 100S AND 100S OF TIMES DATING BACK TO AT LEAST 2014, ON LOW MILEAGE VEHICLES NO LESS. DEALERS DENY KNOWING OF A PROBLEM. CHEVY HAS BEEN NOTIFIED MANY TIMES BY MANY CUSTOMERS YET NO RECALLS HAVE BEEN ISSUED AND DEALERSHIPS AREN'T AWARE OF THE PROBLEM IN ORDER TO FIX IT. A LOSS OF ENGINE POWER LIKE THIS COULD BE FATAL. IF YOUR FORTUNATE ENOUGH TO BE NEAR A DEALERSHIP YOU MIGHT FIND A REPAIR. OTHERWISE YOUR STUCK TRYING TO LIMP IT TO A SHOP, FIND THE PART AND RESET THE IDLE CODES. THIS IS TURNING INTO A VERY EXPENSIVE REPAIR.
NHTSA ODI #11171923
60 miles · Dec 14, 2018
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
STABILITY TRACTION CONTROL SYSTEM PROBLEMS. I HAVE A 2011 CHEVY TRAVERSE. PROBLEMS ERUPTED AFTER I FINISHED PAYING IT OFF. I HAD THIS CAR FOR 7 YEARS NOW AND 100K MILES NOW. FOR THE PAST YEAR THE TRACTION CONTROL SYSTEM HAS FAILED MULTIPLE TIMES. AT FIRST I TOOK IT TO THE DEALER AND SPENT OVER $3500 TO FIX IT. A FEW MONTHS AFTE…
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STABILITY TRACTION CONTROL SYSTEM PROBLEMS. I HAVE A 2011 CHEVY TRAVERSE. PROBLEMS ERUPTED AFTER I FINISHED PAYING IT OFF. I HAD THIS CAR FOR 7 YEARS NOW AND 100K MILES NOW. FOR THE PAST YEAR THE TRACTION CONTROL SYSTEM HAS FAILED MULTIPLE TIMES. AT FIRST I TOOK IT TO THE DEALER AND SPENT OVER $3500 TO FIX IT. A FEW MONTHS AFTER THE PROBLEM CAME BACK. THE DEALER WAS ASKING FOR ALMOST $4000 STATING THAT IT WAS SOMETHING ELSE NOT FIXED BEFORE. EVEN A MECHANIC FROM THE DEALERSHIP TOLD ME TO GET RID OF IT BECAUSE LOTS OF PEOPLE WERE COMPLAINING WITH SAME ISSUES. AT FIRST THE "TRACTION CONTROL SYSTEM OFF" COMES ON THE SCREEN EVERY TIME I DRIVE FOR A LONG PERIOD OF TIME. FOLLOWED BY "SERVICE STABILITY TRACTION CONTROL SYSTEM". NOW AS SOON AS I TURN THE CAR ON THE SAME MESSAGES APPEAR. JUST A WEEK AGO I WAS IN THE HIGHWAY AND "POWER LOSS WARNING" CAME OUT IN THE SCREEN. I COULDN'T ACCELERATE, THANK GOD I WAS NEAR AN EXIT AND WAS ABLE TO GET OUT IN TIME BEFORE IT STOPPED COMPLETELY. TURNED OFF THE CAR AND WAITED A FEW MNTS. TURNED ON AGAIN AND DROVE OFF ON THE SERVICE ROAD. I WAS NOT ABLE TO GO FASTER THAN 10 MPH. NOW THE CAR IS IN MY DRIVEWAY AND I'M GETTING READY TO GET RID OF IT ASAP! BUT JUST NOTICED THAT I'M NOT THE ONLY ONE WITH SUCH A PROBLEM. WE NEED A RECALL FAST. I BOUGHT THIS CAR FOR 47K THINKING THAT IT WAS GOING TO LAST JUST LIKE THE OLD CHEVYS. BUT THIS NEW TECH IS KILLING IT! WE NEED A RECALL ON THIS FAST!
NHTSA ODI #11161291
81,000 miles · Dec 10, 2018
Electronic Stability Control (esc)Vehicle Speed Control
TRACTION CONTROL WENT HAYWIRE WHILE GOING ABOUT 25 MILES AN HOUR, IT STARTED SHAKING UNCONTROLLABLY, "TRACTION CONTROL" LIGHT CAME ON AND WENT OFF ALMOST IMMEDIATELY. RPMS REVVED UP TO 5K. IT HAS DONE IT 4 TIME WITHIN A 24 HOUR PERIOD. MECHANIC HOOKED IT UP TO THE COMPUTER AND IT DETECTED NOTHING. ONLY THING THAT SHOWED UP WAS …
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TRACTION CONTROL WENT HAYWIRE WHILE GOING ABOUT 25 MILES AN HOUR, IT STARTED SHAKING UNCONTROLLABLY, "TRACTION CONTROL" LIGHT CAME ON AND WENT OFF ALMOST IMMEDIATELY. RPMS REVVED UP TO 5K. IT HAS DONE IT 4 TIME WITHIN A 24 HOUR PERIOD. MECHANIC HOOKED IT UP TO THE COMPUTER AND IT DETECTED NOTHING. ONLY THING THAT SHOWED UP WAS THAT IT LOST CONNECTION TO THE TRANSMISSION. WHEN THE ENGINE REVVED IT, IT SEEMED LIKE IT WENT OUT OF GEAR WHILE THE RPMS WENT HIGH, IT FELT AS IF I PUT IT IN NEUTRAL WHILE GOING AROUND 25 MPH.
NHTSA ODI #11160595
93,705 miles · Nov 28, 2018
Electronic Stability Control (esc)Vehicle Speed Control
BOUGHT A 2011 TRAVERSE A MONTH AGO WITH 93705 MILES ON IT. ON THE DRIVE HOME THE LIGHTS OF THE DASH CAME ON AND SAID TRACTION CONTROL OFF, SERVICE STABILITRAK, REDUCED ENGINE POWER. IT WOULDN'T GO PAST 20 MPH (MIND YOU I'M ON A BUSY STREET WITH MY FOUR KIDS). WAS ABLE TO GET IT HOME AND CALLED THE DEALERSHIP I GOT IT FROM AND AM…
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BOUGHT A 2011 TRAVERSE A MONTH AGO WITH 93705 MILES ON IT. ON THE DRIVE HOME THE LIGHTS OF THE DASH CAME ON AND SAID TRACTION CONTROL OFF, SERVICE STABILITRAK, REDUCED ENGINE POWER. IT WOULDN'T GO PAST 20 MPH (MIND YOU I'M ON A BUSY STREET WITH MY FOUR KIDS). WAS ABLE TO GET IT HOME AND CALLED THE DEALERSHIP I GOT IT FROM AND AM WAITING FOR A CALL BACK.
NHTSA ODI #11154485
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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