NHTSA owner reports · September 18, 2026 snapshot.
Traction Control System complaints
21 reportsClear category filter70,000 miles · Dec 2, 2014
EngineTraction Control System
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE ENGINE SPEED REDUCED TO APPROXIMATELY 15 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE …
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE ENGINE SPEED REDUCED TO APPROXIMATELY 15 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10661608
34,000 miles · Sep 4, 2014
Electronic Stability Control (esc)EngineTraction Control System
RECEIVED SERVICE STABILITRAK AND TRACTION CONTROL OFF ERRORS 4 TIMES SINCE FEB 2014. DEALER HAS "FIXED" 3 TIMES. *TR
NHTSA ODI #10630898
Mileage unknown · Aug 11, 2014
Traction Control System
2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRACTION CONTROL FEATURES. *SMD THE CONSUMER STATED WHEN DECREASING ACCELERATION, APPROACHING A CURVE OR STOP SIGN, THE TRANSMISSION DOWN SHIFTED CAUSING THE VEHICLE TO GO INTO AN UNCONTROLLABLE SKID WITH THE FRONT WHEELS ACTUALLY LOCKING UP. ALSO, WHEN HE…
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2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRACTION CONTROL FEATURES. *SMD THE CONSUMER STATED WHEN DECREASING ACCELERATION, APPROACHING A CURVE OR STOP SIGN, THE TRANSMISSION DOWN SHIFTED CAUSING THE VEHICLE TO GO INTO AN UNCONTROLLABLE SKID WITH THE FRONT WHEELS ACTUALLY LOCKING UP. ALSO, WHEN HE APPLIED THE BRAKE, WHEN HE APPROACHED A CURVE OR STOP SIGN, THE ABS OVER-REACTED, WHICH CAUSED THE VEHICLE TO GO INTO A SKID. BOTH INCIDENTS HAPPENED WHILE DRIVING ON SNOW COVERED ROADS. WHEN IT FIRST HAPPENED, HE WENT THOUGH THE STOP SIN AND ENDED UP IN A DITCH WHEN GOING AROUND TWO MODERATE CURVES AT SLOW SPEED. THE CONSUMER READ THE OWNER'S MANUAL AND DISCOVERED THE TRACTION CONTROL COULD BE TURNED OFF BY FLIPPING A SWITCH. AFTER DOING SO, THE VEHICLE PERFORMED FLAWLESSLY WITH SLIPPERY CONDITIONS AND CONTINUED TO DO SO AS LONG AS THE TRACTION CONTROL WAS TURNED OFF. THE PROBLEM WAS AMPLIFIED BY THE FACT, THE TRACTION CONTROL WAS AUTOMATICALLY ON WHEN THE VEHICLE WAS STARTED.
NHTSA ODI #10619598
83,988 miles · Jul 14, 2014
Electronic Stability Control (esc)Traction Control System
JUNE 2014. WAS DRIVING ON CITY EXPRESSWAY WHEN SUDDENLY "SERVICE STABILITRACK/TRACTION CONTROL SYSTEM OFF" CAME ON. OUR SUV SUDDENLY STARTED LOSING POWER. TOOK TRUCK TO CHEVROLET DEALER SERVICE DEPT. SERVICE PERFORMED. TECH SAID HE FOUND NOTHING WRONG. DID NOTE THAT I HAD OTHER RECALLS PENDING ON VEHICLE. JULY 2014. W…
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JUNE 2014. WAS DRIVING ON CITY EXPRESSWAY WHEN SUDDENLY "SERVICE STABILITRACK/TRACTION CONTROL SYSTEM OFF" CAME ON. OUR SUV SUDDENLY STARTED LOSING POWER. TOOK TRUCK TO CHEVROLET DEALER SERVICE DEPT. SERVICE PERFORMED. TECH SAID HE FOUND NOTHING WRONG. DID NOTE THAT I HAD OTHER RECALLS PENDING ON VEHICLE. JULY 2014. WAS DRIVING ON INTERSTATE 40 AT 11 P.M. AND WAS 80 MILES FROM HOME. I WAS DRIVING ALONE. SUDDENLY "SERVICE STABILITRACK/TRACTION CONTROL SYSTEM OFF" CAME ON. SUV STARTED LOSING POWER. WAS UNABLE TO GET ABOVE 65. AT SOME POINTS RPM WAS HIGH THEN LOSS OF POWER. SUV FELT AS IF IT WAS TRYING TO CUT OFF. HAVE READ IN A FORUM ([XXX]) THAT THIS IS HAPPENING TO A LOT OF TRAVERSES. WE PURCHASED THIS SUV TWO YEARS AGO AND REALLY LIKE IT AS IT'S PERFECT FOR ME AS I HAVE TO TRANSPORT MY DISABLED IRAQI WAR VETERAN HUSBAND TO AND FROM HIS VA MEDICALS AND WE TRAVEL THE INTERSTATE A LOT. IS THIS ANOTHER ISSUE THAT GM NEEDS TO ADD TO ITS RECALL? WE LOVE OUR VEHICLE BUT NOW HAVE A SERIOUS CONCERN ABOUT THIS VEHICLE'S SAFETY. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #10610277
71,000 miles · Mar 11, 2014
Electronic Stability Control (esc)EngineTraction Control System
TRAVELING AT 70 MPH, SUDDENELY TRACTION CONTROL LIGHT CAME ON, THEN ENGINE POWERED DOWN, I FIND THAT THIS IS A COMMON PROBLEM WITH THIS CAR, WHY ISN'T SOMETHING BEING DONE. THIS HAS HAPPENED 4 TIMES SINCE MARCH 5, 2014. AT SHOP NOW WILL COST ME OVER $500.00 TO REPLACE THE THROTTLE CONTROL. THIS NEEDS TO BE A RECALL. *TR
NHTSA ODI #10568584
43,000 miles · Feb 23, 2014
Engine And Engine CoolingTraction Control System
WHILE TRAVELING ON THE HIGHWAY HEADING TO THE AIRPORT, WE WERE GOING APPROXIMATELY 60MPH.THE ENGINE LIGHT CAME ON AND TRUCK BEGAN TO POWER DOWN. THE TRACTION CONTROL/STABILI TRACK LIGHT ALSO CAME ON AND WE WERE LOSING SPEED AND COULD NOT ACCELERATE. WITH OTHER VEHICLES AROUND US WERE GOING 60MPH OR MORE WE HAD TO TRY AND GET OFF…
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WHILE TRAVELING ON THE HIGHWAY HEADING TO THE AIRPORT, WE WERE GOING APPROXIMATELY 60MPH.THE ENGINE LIGHT CAME ON AND TRUCK BEGAN TO POWER DOWN. THE TRACTION CONTROL/STABILI TRACK LIGHT ALSO CAME ON AND WE WERE LOSING SPEED AND COULD NOT ACCELERATE. WITH OTHER VEHICLES AROUND US WERE GOING 60MPH OR MORE WE HAD TO TRY AND GET OFF HIGHWAY TO SIDE OF ROAD BEFORE OUR TRUCK LOST POWER ALL TOGETHER. WE THEN SHUT OFF THE TRUCK LET IT SIT FOR FEW MINUTES AND THEN TURNED TRUCK BACK ON. WE WERE THEN ABLE TO PULL BACK ON TO HIGHWAY AT FULL SPEED. IT HAPPENED A TWO MORE TIMES BEFORE WE WERE ABLE TO REACH OUR DESTINATION. THREE DAYS LATER WE WERE BACK IN OUR TRUCK LEAVING THE AIRPORT HEADING HOME AND WITHIN 5 MINUTES OF BEING ON THE ROAD OUR TRUCK BEGAN TO POWER DOWN AGAIN, CHECK ENGINE LIGHT CAME ON AND STABILI TRACK LIGHT ALSO CAME ON. WE HAD TO AGAIN PULL OVER BUT THIS TIME AT LEAST 5 TIMES BEFORE WE WERE ABLE TO MAKE IT HOME. IT WAS A VERY DANGEROUS AND SCARY ORDEAL. WE CONTACTED ATLANTIC CHEVY ABOUT THE PROBLEM AND WE BROUGHT TRUCK IN A WEEK LATER DUE TO THE FACT THAT THEY SAID THEY DID NOT HAVE A LOANER VEHICLE AVAILABLE FOR US. WE WERE TOLD THAT IT WAS THE THROTTLE BODY AND WE WERE NOT COVERED SINCE WE WERE PAST OUR 3YR/36,000 MILES WARRANTY. AFTER MUCH RESEARCH, WE HAVE FOUND THAT WE ARE ONE OF MANY OTHER GM CUSTOMERS WHO HAVE HAD THE SAME SITUATION WITH THEIR VEHICLE POWERING DOWN IN THE MIDDLE OF DRIVING. THIS IS NOT JUST A RANDOM PROBLEM WITH OUR VEHICLE BUT APPEARS TO BE A DEFECTIVE PROBLEM WITH THE PART. CUSTOMERS ARE BEING EXPECTED TO PAY FOR THIS TO BE FIXED WHEN IN FACT IT SHOULD BE A RECALL ON THE PART OR IT SHOULD BE COVERED UNDER THE FEDERAL EMISSIONS WARRANTY. I HOPE BY US FILING THIS COMPLAINT THAT IT WILL BE LOOKED INTO FURTHER AND THAT IT WILL BE HANDLED IN THE WAY THAT SATISFIES ALL GENERAL MOTOR CUSTOMERS WHO HAVE HAD TO DEAL WITH THIS PROBLEM. THANK YOU. *TR
NHTSA ODI #10565509
74,050 miles · Jan 13, 2014
EngineTraction Control System
THIS VEHICLE AT RANDOM TIMES TELLS YOU THAT YOU NEED TO SERVICE YOU STAILITRAK AND TRACTION CONTROL AND REDUCES POWER WHICH IS DANGEROUS BECAUSE OF THE FACT IT LOSES POWER AND WHEN YOU WANT TO PASS YOUR NOT ABLE TO. EVEN IF YOUR CLIMBING A SMALL LITTLE HILL IT WILL BARELY CLIMB WHICH PUTS OTHERS AT RISK OF CRASHING ESPECIALLY IN…
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THIS VEHICLE AT RANDOM TIMES TELLS YOU THAT YOU NEED TO SERVICE YOU STAILITRAK AND TRACTION CONTROL AND REDUCES POWER WHICH IS DANGEROUS BECAUSE OF THE FACT IT LOSES POWER AND WHEN YOU WANT TO PASS YOUR NOT ABLE TO. EVEN IF YOUR CLIMBING A SMALL LITTLE HILL IT WILL BARELY CLIMB WHICH PUTS OTHERS AT RISK OF CRASHING ESPECIALLY IN ICY OR DANGEROUS CONDITIONS, OR MAYBE EVEN WORSE. THIS IS A GOOD FAMILY HAULER, BUT NOT WHEN IT REDUCES POWER AND PUTS OTHERS AT RISK. *TR
NHTSA ODI #10559721
61,900 miles · Dec 11, 2013
Electronic Stability Control (esc)EngineTraction Control System
DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THERE WAS AN ALERT ON THE DASHBOARD SAYING THAT "TRACTION CONTROL OFF" THEN IMMEDIATELY AFTER ANOTHER ALERT CAME ON STATING THAT "ENGINE POWER HAS BEEN REDUCED". I WAS UNABLE TO ACCELERATE FULLY. I TURNED THE CAR OFF AND BACK ON AND IT RESET IT BUT THE SAME ALERTS CAME BACK ON MINUTES L…
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DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THERE WAS AN ALERT ON THE DASHBOARD SAYING THAT "TRACTION CONTROL OFF" THEN IMMEDIATELY AFTER ANOTHER ALERT CAME ON STATING THAT "ENGINE POWER HAS BEEN REDUCED". I WAS UNABLE TO ACCELERATE FULLY. I TURNED THE CAR OFF AND BACK ON AND IT RESET IT BUT THE SAME ALERTS CAME BACK ON MINUTES LATER. THE NEXT DAY I TOOK IT TO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED. THIS SEEMS TO BE A COMMON OCCURRENCE FOR THESE VEHICLES AND AFTER RESEARCHING ONLINE I HAVE FOUND HUNDREDS OF OTHERS THAT HAVE HAD THE SAME PROBLEM. THIS IS EXTREMELY DANGEROUS AND CHEVY/GM SHOULD SERIOUSLY CONSIDER RECALLING THIS PART. *TR
NHTSA ODI #10555739
38,000 miles · May 10, 2013
Electronic Stability Control (esc)Engine And Engine CoolingFuel System, Gasoline
WAS AT TARGET ONE EVENING AND NOTICED A SWEET UNUSUAL SMELL COMING FROM THE TRAVERSE. I TOOK A LOOK UNDERNEATH THE CAR AND NOTICED PINK SUBSTANCE DRIPPING FROM THE ENGINE. UPON LEAVING TARGET I NOTICED THAT THE ARM ON THE TEMPERATURE GAUGE WAS HIGHER THAN NORMAL. I DROVE 40MPH FOR A MILE AND THE GAUGE SHOT UP TO THE TOP. I WAS 2…
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WAS AT TARGET ONE EVENING AND NOTICED A SWEET UNUSUAL SMELL COMING FROM THE TRAVERSE. I TOOK A LOOK UNDERNEATH THE CAR AND NOTICED PINK SUBSTANCE DRIPPING FROM THE ENGINE. UPON LEAVING TARGET I NOTICED THAT THE ARM ON THE TEMPERATURE GAUGE WAS HIGHER THAN NORMAL. I DROVE 40MPH FOR A MILE AND THE GAUGE SHOT UP TO THE TOP. I WAS 25 MINUTES FROM HOME. I HAD TO STOP 6 TIMES TO LET THE ENGINE COOL DOWN IN ORDER TO MAKE IT HOME AND I HAD ALL FOUR OF MY KIDS IN THE CAR WITH ME AS WELL. IT TOTALLY FREAKED THEM OUT. I HAD TO RENT A CAR FOR THE WEEKEND AS I NEEDED TRANSPORTATION TO GET AROUND. I HAD A COMPANY THAT WILL COME TO YOUR HOME TO FIX YOUR CAR. FOUND OUT IT WAS MY FUEL PUMP. AFTER 4 HOURS OF LABOR AND $400.00 LATER IT WAS FIXED. FOUR MONTHS LATER, TODAY MAY 10, 2013 AS I'M DRIVING HOME FROM WORK, THE CAR BEGINS TO BEEP AND THE TRACTION CONTROL LIGHT AND ABS LIGHT COMES ON AND SERVICE STABILITRAK SYSTEM AND TRACTION CONTROL OFF DISPLAYS IN THE DISPLAY WINDOW. IT SEEMED AS IF IT WAS HARD TO ACCELERATE AS WELL. THIS IS THE 2ND THING THAT IS PROBABLY GOING TO BE FAIRLY EXPENSIVE TO FIX THAT HAS HAPPENED TO THIS CAR. IT IS THE WEEKEND AND NOW HAVE TO TRY AND FIND A PLACE TO TAKE MY CAR AND HAVE IT SERVICED. SEEING NOW THAT THERE HAVE BEEN SEVERAL COMPLAINTS WITH THIS SPECIFIC COMPONENT ON THE CAR, CHEVROLET NEEDS TO RECALL THIS CAR AND FIX THIS. THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT. I THINK IT'S RIDICULOUS TO HAVE TO CONTINUE TO PAY FOR THINGS THAT CONTINUE TO BREAK DOWN ON THIS VEHICLE. I AM A SINGLE PARENT AND CANNOT CONTINUE TO FINANCIALLY BE ABLE TO DO THIS. *TR
NHTSA ODI #10511435
47,450 miles · Dec 13, 2012
Traction Control SystemVehicle Speed ControlVisibility/wiper
TL* THE CONTACT RENTED A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE LOST ACCELERATION POWER, AS WELL AS TRACTION CONTROL. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE BODY FAILED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED DUE TO…
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TL* THE CONTACT RENTED A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE LOST ACCELERATION POWER, AS WELL AS TRACTION CONTROL. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE BODY FAILED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED DUE TO COLD WEATHER TEMPERATURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,450 AND THE CURRENT MILEAGE WAS 47,950. THE CONSUMER STATED THE DASH DISPLAYED A MESSAGE THAT SAID TRAK SYS FAILED, SOON FOLLOWED BY ANOTHER MESSAGE INDICATING THE ENGINE POWER HAD BEEN REDUCED. THE VEHICLE WENT FROM 60 MPH TO APPROXIMATELY 20 MPH AND THE ENGINE BEGAN TO SHUDDER WITH A FEELING OF LOSS OF FIRING CYLINDERS, AND LOSS OF VEHICLE STEERING CONTROL. THE CONSUMER CALLED THE RENAL CAR COMPANY, AND HE WAS ADVISED TO SHUT THE VEHICLE OFF, WAIT 15 SECONDS AND RESTART IT. OVER THE NEXT TWO MILES THE CONSUMER COULD NOT GET THE VEHICLE TO GO OVER 15 MPH AND THE TRAK CAME BACK ON WITH THE SHUDDERING OF THE ENGINE.
NHTSA ODI #10488693
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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