NHTSA owner reports · September 18, 2026 snapshot.
Traction Control System complaints
21 reportsClear category filter100,000 miles · Jan 15, 2019
Power TrainTraction Control System
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE…
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11170092
104,000 miles · Feb 9, 2017
Electronic Stability Control (esc)EngineTraction Control System
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 25 MPH UPHILL, THE VEHICLE LOST TRACTION CONTROL AND ACCELERATION. THE SERVICE STABILITRACK AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE A…
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 25 MPH UPHILL, THE VEHICLE LOST TRACTION CONTROL AND ACCELERATION. THE SERVICE STABILITRACK AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
NHTSA ODI #10953705
60,000 miles · Jan 27, 2016
SteeringTraction Control System
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE STEERING WHEEL WITHOUT WARNING. THE NOISE GREW LOUDER AND THE SPEED INCREASED. THE CONTACT STATED THAT WHEN IT RAINED THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURES RECURRED…
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE STEERING WHEEL WITHOUT WARNING. THE NOISE GREW LOUDER AND THE SPEED INCREASED. THE CONTACT STATED THAT WHEN IT RAINED THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA ODI #10822574
Mileage unknown · May 6, 2015
Air BagsEngine And Engine CoolingSeat Belts
LETTER FROM CONGRESSMAN GOSAR ON BEHALF OF CONSTITUENT RE 2011 CHEVY TRAVERSE MULTIPLE RECALLS (ATTN: STEPHEN BRIGGS). *SMD THE CONSUMER STATED HER VEHICLE HAD THREE MAJOR SAFETY RECALLS REGARDING THE AIR BAGS, SEAT BELTS AND WATER PUMP. RECENTLY, WHILE DRIVING THE STABILTRAK SERVICE TRACTION CONTROL LIGHT ILLUMINATED, FOLLOW…
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LETTER FROM CONGRESSMAN GOSAR ON BEHALF OF CONSTITUENT RE 2011 CHEVY TRAVERSE MULTIPLE RECALLS (ATTN: STEPHEN BRIGGS). *SMD THE CONSUMER STATED HER VEHICLE HAD THREE MAJOR SAFETY RECALLS REGARDING THE AIR BAGS, SEAT BELTS AND WATER PUMP. RECENTLY, WHILE DRIVING THE STABILTRAK SERVICE TRACTION CONTROL LIGHT ILLUMINATED, FOLLOWED BY THE ENGINE POWERING DOWN AND THE ENGINE LIGHT ILLUMINATED, AT WHICH POINT THE VEHICLE DECELERATED FROM 65 MPH TO LESS THAN 5 MPH. *JB
NHTSA ODI #10714847
50,000 miles · Apr 14, 2015
Electronic Stability Control (esc)EngineTraction Control System
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE STABILITRAC, TRACTION CONTROL OFF, AND ENGINE POWER REDUCED MESSAGES SUDDENLY DISPLAYED AND THE VEHICLE DECELERATED TO APPROXIMATELY 20 MPH. THE FAILURE RECURRED ON MULTIPLE OCCASIONS AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TI…
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE STABILITRAC, TRACTION CONTROL OFF, AND ENGINE POWER REDUCED MESSAGES SUDDENLY DISPLAYED AND THE VEHICLE DECELERATED TO APPROXIMATELY 20 MPH. THE FAILURE RECURRED ON MULTIPLE OCCASIONS AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE CONTACT INDICATED THAT THE DEALER REPLACED A COMPUTER AND THROTTLE BODY, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. ...UPDATED 06/09/15 *BF THE CONSUMER ALSO STATED FLUIDS WERE LEAKING FROM THE VEHICLE. UPDATED 06/25/15*JB
NHTSA ODI #10705534
65,057 miles · Feb 19, 2015
EnginePower TrainTraction Control System
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND STABILITY TRACK OFF, SERVICE STABILITY TRACK, TRACTION CONTROL OFF, SE…
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND STABILITY TRACK OFF, SERVICE STABILITY TRACK, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, ENGINE POWER IS REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 65,057.
NHTSA ODI #10689412
66,729 miles · Feb 11, 2015
Electronic Stability Control (esc)Traction Control System
VEHICLE HAD ERROR MESSAGES, SERVICE TRACTION CONTROL, TRACTION CONTROL IS OFF, SERVICE STABILITRAX, ENGINE POWER IS REDUCED. VEHICLE WAS SLOW TO ACCELERATE AND EXPERIENCED DECREASED SPEED. VEHICLE VIBRATING WHILE IDLING. WAS TOLD BY DEALER NOT TO CONTINUE TO DRIVE THE VEHICLE BECAUSE OTHERS WITH SAME ERROR MESSAGES STALLED OU…
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VEHICLE HAD ERROR MESSAGES, SERVICE TRACTION CONTROL, TRACTION CONTROL IS OFF, SERVICE STABILITRAX, ENGINE POWER IS REDUCED. VEHICLE WAS SLOW TO ACCELERATE AND EXPERIENCED DECREASED SPEED. VEHICLE VIBRATING WHILE IDLING. WAS TOLD BY DEALER NOT TO CONTINUE TO DRIVE THE VEHICLE BECAUSE OTHERS WITH SAME ERROR MESSAGES STALLED OUT WHILE DRIVING THE VEHICLE, COULD NOT GET THE CAR RESTARTED AND HAD TO BE TOWED. THE SUDDEN SLOW ACCELERATION AND DECREASED SPEED ARE SAFETY ISSUES WHICH NEED TO BE ADDRESSED BY GMC BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. DEALERSHIP SAID CODES WERE P2176, P0121 AND P0221 ALL RELATED TO TPS SENSOR. REPLACED THROTTLE BODY, TOTAL COST $607.42. NOT COVERED UNDER POWER TRAIN WARRANTY OR EXTENDED WARRANTY. ACCORDING TO A BLOG, IN APPROXIMATELY 2009 GMC STOPPED COVERING THE THROTTLE BODY UNDER THE POWER TRAIN WARRANTY EVEN THOUGH VEHICLES MANUFACTURED AFTER 2009 CONTINUE TO HAVE THE SAME ISSUES. ADDITIONALLY, BLOGS INDICATE THAT EVEN WHEN THE PROBLEM GETS FIXED BY THE DEALER (AT THE OWNER'S EXPENSE), THE SAME ISSUE TENDS TO ARISE AGAIN. THIS ISSUE NEEDS TO BE ADDRESSED WITH A RECALL BY GMC AS SOON AS POSSIBLE WITH THE OWNER'S DULY COMPENSATED FOR ANY COSTS THEY MAY HAVE INCURRED. *TR
NHTSA ODI #10682842
82,000 miles · Jan 15, 2015
Electronic Stability Control (esc)EngineTraction Control System
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE ELECTRONIC STABILITY CONTROL, TRACTION CONTROL AND THE ENGINE POWER REDUCED WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE INDEPENDENTLY REDUCED POWER. THE CONTACT MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS T…
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE ELECTRONIC STABILITY CONTROL, TRACTION CONTROL AND THE ENGINE POWER REDUCED WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE INDEPENDENTLY REDUCED POWER. THE CONTACT MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TURN OFF AND RESTARTED HOWEVER, THE WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER WAS MADE CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 82,000.
NHTSA ODI #10672857
84,000 miles · Dec 10, 2014
Electronic Stability Control (esc)Traction Control System
WHILE DRIVING 2011 TRAVERSE THE SERVICE TRACTION CONTROL WARNING LIGHT CAME ON. THE SERVICE THE STABILITRAK LIGHT CAME ON. WHILE CONTINUING TO DRIVE THE CAR COMPLETELY LOST ENGINE POWER. I WAS NOT ABLE TO ACCELERATE. HAD TO PULL OVER TO THE SIDE OF THE ROAD AND WAIT 2-3 MINUTES. RESTARTED THE CAR. DROVE A FEW MORE MILES DOWN THE…
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WHILE DRIVING 2011 TRAVERSE THE SERVICE TRACTION CONTROL WARNING LIGHT CAME ON. THE SERVICE THE STABILITRAK LIGHT CAME ON. WHILE CONTINUING TO DRIVE THE CAR COMPLETELY LOST ENGINE POWER. I WAS NOT ABLE TO ACCELERATE. HAD TO PULL OVER TO THE SIDE OF THE ROAD AND WAIT 2-3 MINUTES. RESTARTED THE CAR. DROVE A FEW MORE MILES DOWN THE ROAD AND HAPPENED AGAIN. NO POWER AT ALL IN THE ENGINE. COULD NOT ACCELERATE. PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. WAS ABLE TO GET TO THE DEALER. WAS TOLD IT WAS A THROTTLE BODY CONTROL SYSTEM THAT HAD TO BE REPLACED. WHILE RESEARCHING ONLINE APPEARS TO BE A KNOWN PROBLEM AT GM DATING BACK TO THEIR 2004 MODELS. NO RECALLS HAVE BEEN ISSUED BUT THE PROBLEMS CONTINUE. *TR
NHTSA ODI #10663364
77,000 miles · Dec 2, 2014
Traction Control SystemVehicle Speed Control
I WAS ENTERING ONTO THE FREEWAY WHEN MY STABILITRACK TURNED OFF BY ITSELF AND MY ENGINE POWER WAS REDUCED. I WAS VERY NEARLY REAR-ENDED AS MY CAR COULDN'T SAFELY ACCELERATE (ACCELERATE AT ALL REALLY) AS I WAS COMING ONTO THE FREEWAY. A SEARCH ON PROBLEMS SIMILAR TO THIS APPEARS VERY PREVALENT WITHIN THE CHEVY LINE OF VEHICLES,…
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I WAS ENTERING ONTO THE FREEWAY WHEN MY STABILITRACK TURNED OFF BY ITSELF AND MY ENGINE POWER WAS REDUCED. I WAS VERY NEARLY REAR-ENDED AS MY CAR COULDN'T SAFELY ACCELERATE (ACCELERATE AT ALL REALLY) AS I WAS COMING ONTO THE FREEWAY. A SEARCH ON PROBLEMS SIMILAR TO THIS APPEARS VERY PREVALENT WITHIN THE CHEVY LINE OF VEHICLES, ESPECIALLY THE TRAVERSE. THIS IS A VERY SERIOUS ISSUE AND WAS VERY UNSAFE WHERE IT OCCURRED. IT ALMOST CAUSED. IT'S VERY DISAPPOINTING TO SEE HOW MANY PEOPLE ARE EXPERIENCING THIS SAME ISSUE AND CHEVY HASN'T ISSUED ANY KIND OF RECALL TO TRY AND FIX IT. *JS
NHTSA ODI #10661788
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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