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2011 Chevrolet Traverse

Owner reports · Recalls · Investigations

More warning signs than most Traverse years

Owner complaints for the 2011 Chevrolet Traverse are substantially higher than the model-year median of 302.

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When problems were reported

Mileage at the reported incident

497 reports with mileage · 111 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 204 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 165 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports4 fire reports15 injury reports

Power Train complaints

79 reports
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71,558 miles · Feb 19, 2015
Electronic Stability Control (esc)Power TrainVehicle Speed Control

STABILITRAK WARNING LIGHT ENGINE LOSING POWER DOWN TO 20 MPH.WENT ONLINE THIS IS AN ON GOING PROBLEM WITH MANY GM CARS AND SHOULD BE FIXED AT THE COST OF THE MANUFACTURER. *TR

NHTSA ODI #10689480

65,057 miles · Feb 19, 2015
EnginePower TrainTraction Control System

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND STABILITY TRACK OFF, SERVICE STABILITY TRACK, TRACTION CONTROL OFF, SE…

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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND STABILITY TRACK OFF, SERVICE STABILITY TRACK, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, ENGINE POWER IS REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 65,057.

NHTSA ODI #10689412

69,000 miles · Feb 6, 2015
Power TrainVehicle Speed Control

TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE TRACTION CONTROL OFF AND THE ENGINE POWER REDUCED WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED …

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TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE TRACTION CONTROL OFF AND THE ENGINE POWER REDUCED WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

NHTSA ODI #10681820

64,369 miles · Jan 25, 2015
Electronic Stability Control (esc)Power Train

DAUGHTER WAS DRIVING, WITH KIDS IN CAR. 6:45 PM 1/25/2015. TRACTION CONTROL WARNING LIGHT CAME ON AND ACCELERATION DROPPED INSTANTLY. SHE PULLED OVER AND TURNED OFF VEHICLE. RESTARTED AND STILL COULD NOT GET PAST 45 MPH. PULLED OVER AGAIN AND TURNED OFF FOR FIVE MINUTES. WHEN PULLED BACK ONTO HIGHWAY WAS ABLE TO PROCEED N…

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DAUGHTER WAS DRIVING, WITH KIDS IN CAR. 6:45 PM 1/25/2015. TRACTION CONTROL WARNING LIGHT CAME ON AND ACCELERATION DROPPED INSTANTLY. SHE PULLED OVER AND TURNED OFF VEHICLE. RESTARTED AND STILL COULD NOT GET PAST 45 MPH. PULLED OVER AGAIN AND TURNED OFF FOR FIVE MINUTES. WHEN PULLED BACK ONTO HIGHWAY WAS ABLE TO PROCEED NORMALLY, EDMUNDS FORUM AND CHEVYTRAVERSE FORUMS STATED THIS HAS HAPPENED REPEATEDLY.

NHTSA ODI #10678803

69,100 miles · Jan 15, 2015
Power Train

I WAS DRIVING DOWN THE EXPRESSWAY GOING 70 MILES AN HOUR AND MY CAR ALL OF A SUDDEN WENT INTO SAFE MODE AND DROPPED TO 10 MILES AN HOUR IN A MATTER OF SECONDS. I CAME VERY CLOSE TO BEING REAR ENDED BY THE CAR BEHIND ME AND I HAD TO SWERVE OFF THE ROAD INTO LOOSE GRAVEL AND ALMOST LOST CONTROL OF MY CAR. I TOOK THE CAR TO HANK GR…

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I WAS DRIVING DOWN THE EXPRESSWAY GOING 70 MILES AN HOUR AND MY CAR ALL OF A SUDDEN WENT INTO SAFE MODE AND DROPPED TO 10 MILES AN HOUR IN A MATTER OF SECONDS. I CAME VERY CLOSE TO BEING REAR ENDED BY THE CAR BEHIND ME AND I HAD TO SWERVE OFF THE ROAD INTO LOOSE GRAVEL AND ALMOST LOST CONTROL OF MY CAR. I TOOK THE CAR TO HANK GRAFF CHEVROLET WHERE I PURCHASED IT AND THEY SAID THE THROTTLE BODY HAD WENT OUT ALONG WITH THE RACK AND PINION. I WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY AND I WOULD HAVE TO PAY $2500.00. I CALLED THE DETROIT ZONE OFFICE AND [XXX] TOLD ME THAT EVERYTHING WOULD BE COVERED UNDER WARRANTY EXCEPT FOR THE ALIGNMENT. I THEN RECEIVED A CALL FROM THE SERVICE WRITER A FEW DAYS LATER AND WAS TOLD THAT GM WOULD NOT COVER IT. I TALKED TO THE ZONE OFFICE AGAIN AND ASKED WHY WOULDN'T THIS BE COVERED, IT IS A SAFETY ITEM AND OTHER TRAVERSES HAVE HAD RECALLS FOR THE THROTTLE BODY. I WAS TOLD SORRY MINE WAS NOT ONE OF THEM AND I WOULD HAVE TO PAY. I FEEL THAT YOU NEED TO KNOW ABOUT THIS AS IT CAN CAUSE SOME MAJOR ACCIDENTS OR EVEN DEATHS IF THIS HAPPENS TO SOMEONE ELSE. I WAS VERY LUCKY THAT THIS DID NOT RESULT IN A SERIOUS ACCIDENT. MY CAR HAS ONLY 69000 MILES ON IT, WHY WOULD THESE PARTS FAIL AT SUCH A LOW MILEAGE. THE CAR HAS NEVER BEEN IN ANY ACCIDENTS AND THERE HAS NEVER BEEN ANY PREVIOUS REPAIRS DONE ON THIS VEHICLE. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10672687

65,000 miles · Jan 8, 2015
EngineFuel/propulsion SystemPower Train

IT HAS TO DO WITH POWER TO THE ENGINE BEING REDUCED. IT HAS HAPPENED TO ME THREE TIMES. EACH TIME, I RECEIVED THREE ERROR MESSAGES ("TRACTION CONTROL OFF", "SERVICE TRACTION CONTROL", "SERVICE STABILITRAK"), EACH TIME POWER REDUCED TO MY ENGINE, AND EACH TIME I PAID SUBSTANTIAL SUMS TO THE DEALER TO HAVE IT FIXED, BUT EACH TIME…

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IT HAS TO DO WITH POWER TO THE ENGINE BEING REDUCED. IT HAS HAPPENED TO ME THREE TIMES. EACH TIME, I RECEIVED THREE ERROR MESSAGES ("TRACTION CONTROL OFF", "SERVICE TRACTION CONTROL", "SERVICE STABILITRAK"), EACH TIME POWER REDUCED TO MY ENGINE, AND EACH TIME I PAID SUBSTANTIAL SUMS TO THE DEALER TO HAVE IT FIXED, BUT EACH TIME IT HAPPENED AGAIN. THE FIRST TIME I PAID DEALER #1 ABOUT $150 (IF I RECALL CORRECTLY) TO HAVE THEM CLEAN CARBON FROM A SENSOR ON THE THROTTLE BODY (WHICH, COINCIDENTALLY, I'VE HAD SEVERAL PROBLEMS CAUSED BY "CARBON", ACCORDING TO THE DEALER #1). THE SECOND TIME, SAME THING, BUT PAID ONLY ABOUT $45 (TO DEALER #2 BECAUSE I WAS OUT OF TOWN). THE THIRD TIME, I PAID $600 FOR A COMPLETELY NEW THROTTLE BODY, INCLUDING ALL OF SUCH SENSORS, FROM DEALER #1. I AM NOT CONFIDENT THAT IT IS ANY SAFER NOW THAN IT WAS BEFORE, SINCE THE TRACK RECORD IS SO POOR (NEITHER OF THE PRIOR FIXES SOLVED THE PROBLEM). TWO OF THE THREE TIMES (TIME #1 IN JANUARY 2014, AND JUST NOW FOR #3 IN JANUARY 2015), I WAS ON THE HIGHWAY AT A HIGH RATE OF SPEED, AND FORTUNATELY THE CARS BEHIND ME WERE ABLE TO SWERVE AND AVOID REAR-ENDING ME AT THE LAST MINUTE. *TR

NHTSA ODI #10671140

25,000 miles · Jan 7, 2015
Power Train

TL-THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SPEED DECREASED INDEPENDENTLY TO APPROXIMATELY 40 MPH AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED …

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TL-THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SPEED DECREASED INDEPENDENTLY TO APPROXIMATELY 40 MPH AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE THROTTLE BODY SENSOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO PERFORMED A TUNE UP AND INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. DJR

NHTSA ODI #10670739

Mileage unknown · Dec 31, 2014
Electronic Stability Control (esc)Power Train

I WAS DRIVING HOME FROM WORK ONE EVENING. I JUST CAME OFF OF THE HIGHWAY, THEN THERE WAS CHIMES COMING FROM THE 2011 CHEVY TRAVERSE. THEN ON THE DASH READ TRACTION CONTROL OFF STABILITY CONTROL OFF SERVICE TRACTION CONTROL SERVICE STABILITY CONTROL ENGINE POWER REDUCED. I WENT FORM 40 MPH TO 20MPH IN LESS THAN A SECOND. CONTA…

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I WAS DRIVING HOME FROM WORK ONE EVENING. I JUST CAME OFF OF THE HIGHWAY, THEN THERE WAS CHIMES COMING FROM THE 2011 CHEVY TRAVERSE. THEN ON THE DASH READ TRACTION CONTROL OFF STABILITY CONTROL OFF SERVICE TRACTION CONTROL SERVICE STABILITY CONTROL ENGINE POWER REDUCED. I WENT FORM 40 MPH TO 20MPH IN LESS THAN A SECOND. CONTACTED THE DEALERSHIP WAS TOLD TO STOP DRIVING IMMEDIATELY AND HAVE IT TOWED TO THEM. I GET A CALL THE NEXT MORNING REGARDING THE TRAVERSE AND AN ESTIMATE OF $230.00 FOR A DIAGNOSTIC AND CLEANING THE THROTTLE. NOT EVEN A MONTH LATER IT HAPPENED AGAIN RIGHT BEFORE I WAS ABOUT TO ENTER A HIGHWAY, I CALLED THE DEALERSHIP AGAIN AND THEY TOLD ME TO HAVE IT TOWED AND THEY WILL PERFORM ANOTHER DIAGNOSTIC AND GIVE ME ANOTHER ESTIMATE FOR THE EXACT SAME PROBLEM. THEY CALLED BACK LATER THAT DAY WITH ANOTHER ESTIMATE OF OVER $500.00. I TOLD THEM I WAS NOT PAYING ANOTHER CENT TO REPAIR THE EXACT SAME PROBLEM THAT I BROUGHT THE TRUCK IN FOR THE FIRST TIME. HE GAVE ME SOME STORY ABOUT IT COULD BE 1001 PROBLEMS THAT CAUSES THIS PROBLEM AND I TOLD HIM THAT IS THE PURPOSE OF A DIAGNOSTIC TO FIND OUT WHAT THE PROBLEM IS THE FIRST TIME. LONG STORY SHORT I DID NOT PAY THE $500.00 TO FIX MY TRAVERSE A SECOND TIME FOR A REPEAT PROBLEM. THE WORKER MADE IT SEEM LIKE HE DID ME A FAVOR FOR NOT CHARGING ME. THANK GOD I WAS NOT ONB A HIGHWAY WHEN THIS HAPPENED OR THAT I DID NOT HAVE MY CHILDREN WITH ME. CHEVY NEEDS TO FIX THIS PROBLEM ASAP BEFORE A VERY BAD ACCIDENT HAPPENS AND THEY WILL BE SUED. *JS

NHTSA ODI #10669258

74,300 miles · Nov 28, 2014
Electronic Stability Control (esc)EnginePower Train

TRACTION CONTROL TURNED OFF, STABILITRAK TRAK TURNED OFF AND THEN IT SAID THEY NEEDED SERVICE, IMMEDIATELY AFTER IT THEN STARTED DOWN SHIFTING AND QUICKLY SLOWING ITSELF DOWN. IT IS A REAL HAZARD ON ICY ROADS AND ON THE INTERSTATE IN TRAFFIC WHEN THE VEHICLE QUICKLY SLOWS ITSELF DOWN. MANY POSTS ON THE INTERNET WITH THIS PROBL…

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TRACTION CONTROL TURNED OFF, STABILITRAK TRAK TURNED OFF AND THEN IT SAID THEY NEEDED SERVICE, IMMEDIATELY AFTER IT THEN STARTED DOWN SHIFTING AND QUICKLY SLOWING ITSELF DOWN. IT IS A REAL HAZARD ON ICY ROADS AND ON THE INTERSTATE IN TRAFFIC WHEN THE VEHICLE QUICKLY SLOWS ITSELF DOWN. MANY POSTS ON THE INTERNET WITH THIS PROBLEM REPEATEDLY OCCURRING WITH MULTIPLE REPAIR ATTEMPTS AT DEALERSHIPS. I'M STARTING ON MY 2ND TRIP TO THE DEALERSHIP. THIS IS A DEFINITE SAFETY ISSUE WHEN THE CAR TAKES CONTROL AND SLOWS ITSELF DOWN. BY SHUTTING OFF THE CAR IT WILL RESET THE SYSTEM AND THEN IT WILL WORK PROPERLY FOR A WHILE. BUT THIS PROBLEM KEEPS RECURRING AFTER IT HAS BEEN DRIVEN FOR A WHILE. *TR

NHTSA ODI #10661184

51,928 miles · Nov 14, 2014
Power Train

WIFE WAS ON THE HIGHWAY WHEN THE STABILITRAK TURNED OFF AND THE ENGINE WENT INTO A SAFE MODE DROPPING HER SPEED INSTANTLY. LUCKILY, SHE WAS IN TRAFFIC AND NOT GOING FULL HIGHWAY SPEED OR ELSE SHE WOULD HAVE BEEN A MAJOR ACCIDENT HURTING MANY PEOPLE INVOLVED. THERE WAS A RECALL ON THE 2010 TRAVERSE FOR THIS SAME ISSUE, AND EVEN T…

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WIFE WAS ON THE HIGHWAY WHEN THE STABILITRAK TURNED OFF AND THE ENGINE WENT INTO A SAFE MODE DROPPING HER SPEED INSTANTLY. LUCKILY, SHE WAS IN TRAFFIC AND NOT GOING FULL HIGHWAY SPEED OR ELSE SHE WOULD HAVE BEEN A MAJOR ACCIDENT HURTING MANY PEOPLE INVOLVED. THERE WAS A RECALL ON THE 2010 TRAVERSE FOR THIS SAME ISSUE, AND EVEN THOUGH THERE ARE PLENTY OF COMPLAINTS ABOUT THIS ISSUE ON THE 2011 (HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/14979/CHEVROLET/TRAVERSE/CHEVY-TRAVERSE-STABILITRAK-TRACTION-CONTROL-PROBLEMS), NO RECALLS HAVE BEEN ISSUED. DO THERE HAVE TO BE DEATHS INVOLVED WITH THIS ISSUE BEFORE CHEVY DECIDES FIX THIS ISSUE? THE COMPLAINTS ALSO INCLUDE THE DEALERSHIP ATTEMPTING A BUNCH OF ATTEMPTED FIXES, WITH SOME OF THEM CORRECTING THE PROBLEM AND SOME NOT (THROTTLE BODY BEING ONE). IN THIS STATE, THIS VEHICLE IS NOT SAFE, AND ITS NOT DUE TO CUSTOMER ABUSE OR HIGH MILEAGE PARTS. THIS NEEDS TO BE ADDRESSED BY CHEVY AND CORRECTED ASAP. WE HAVE ALSO HAD TO HAVE THE SEAT BELT FIXED UNDER RECALL, THE A/C UNIT UNDER WARRANTY, AND RECENTLY RECEIVED A NOTICE THAT THE POWER STEERING UNIT HAS A RECALL BUT NOT TO BRING IT TO THE DEALERSHIP UNTIL IT FAILS. I EXPECT A CALL FROM CHEVY IN ORDER TO GET THIS ISSUES FIXED AT THEIR COST. I WILL CONTINUE TO POST ON ALL FORUMS, BLOGS, SOCIAL MEDIA, ETC UNTIL THIS IS GIVEN THE PROPER ATTENTION. *TR

NHTSA ODI #10655116

Official recalls

5

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

12V151000 · Visibility:windshield Wiper/washer:linkages

Apr 9, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648