NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
79 reportsClear category filter72,000 miles · Feb 17, 2016
Electronic Stability Control (esc)Power Train
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 25 MPH. THE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABL…
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 25 MPH. THE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10836629
10 miles · Dec 16, 2015
EnginePower TrainSteering
DECEMBER 2015 DROVE THE 2011 TRAVERSE TO THE GROCERY STORE. AFTER PARKING THE COOLING FAN WAS ON AFTER ENGINE TURNED OFF. VERY LOUD FAN NOISE HAD ME CONCERNED. AFTER DRIVING HOME I NOTICE NO FAN NOISE SO I FELT IT WAS AN ISOLATED INCIDENT CONSIDERING IT IS COOL WINTER WEATHER OUTSIDE. NEXT A.M. WE WENT TO CHURCH APPROX 7 MILE TR…
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DECEMBER 2015 DROVE THE 2011 TRAVERSE TO THE GROCERY STORE. AFTER PARKING THE COOLING FAN WAS ON AFTER ENGINE TURNED OFF. VERY LOUD FAN NOISE HAD ME CONCERNED. AFTER DRIVING HOME I NOTICE NO FAN NOISE SO I FELT IT WAS AN ISOLATED INCIDENT CONSIDERING IT IS COOL WINTER WEATHER OUTSIDE. NEXT A.M. WE WENT TO CHURCH APPROX 7 MILE TRIP AND FAN WAS RUNNING WHEN WE TURNED OFF CAR AGAIN AND SAW PUFF OF STEAM OR SMOKE COMING OUT FROM FRONT OF HOOD. REASONED IT WAS MORNING FOG? OR EVAPORATING WATER! ON THE WAY TO DO ERRANDS 2 DAYS LATER ENGINE WAS RUNNING ABOUT 260* ON GAUGE ON DASH. FAN CAME ON WHEN I PARKED AND RAN VERY LOUDLY. I WENT STRAIGHT TO DEALERSHIP WHICH IS ACROSS THE STREET AND MET CHEVY SERVICE REP. HE SAID IT WAS JUST THE CAR REACTING TO RUN THE DEFROST MODE ON THE AC SYSTEM AND SENT ME ON MY WAY. BEFORE I REACHED OUR HOME THE TEMP GAUGE WAS AT 260* OR HIGHER BECAUSE IT WAS ON THE HIGHEST POINT ON GAUGE. RETURNED THE NEXT DAY TO DEALERSHIP AS CAR HAD NOW OVERHEATED AGAIN, NO FAN COMING ON AT ALL, AND SERVICE WRITER SAID TURN IT OFF BEFORE IT DOES DAMAGE. WOW! LEFT CAR AND WAS CALLED THE NEXT A.M, WITH DIAGNOSIS AS BAD WATER PUMP COVERED BY RECALL. WORK WAS DONE AND THEN I WAS INFORMED THE RACK AMD PINION ASSEMBLY WAS LEAKING AND NEEDS TO BE REPLACED AND THE ENGINE MOUNT IS BROKEN. I AM SURE THE LEAK ON THE RACK AND PINION IS DUE TO OVERHEATING AND EXTRA PRESSURE ON THE GASKETS. NO LEAKS EVER NOTICED BEFORE THIS VISIT DURING MULTIPOINT INSPECTION PERFORMED BY DEALER ON 9/10/15. AREA OF FLUID IS FRESH ON RACK AREA. ESTIMATE AT $1745.00. I'M SURE THIS RECALL WILL BE HAPPENING SOON. I JUST RECEIVED THE NOVEMBER 2015 RECALL ON FAULTY THROTTLE POSITION SENSOR REPAIR. I CAN ONLY HOPE THE RECALL FOR THE STEERING SYSTEM LEAK AND FAILURES WILL COME SOON. . FYI WE HAVE OWNED 30 CHEVROLET CARS AND WE HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN OR THE AMOUNT OF RECALLS OCCUR
NHTSA ODI #10810833
70,000 miles · Dec 16, 2015
Power TrainSteering
TIMING BELT ISSUES AND POWER STEERING PUMP LEAK AND ISSUES NEEDING REPLACED.
NHTSA ODI #10810821
104,000 miles · Jul 7, 2015
EnginePower TrainSteering
THE CAR JUST COMPLETELY STOPPED. NO WARNING NO LIGHTS NO OIL LIGHT NO SERVICE ENGINE. JUST QUIT GOING DOWN THE ROAD AT 60MPH WITH MY CHILDREN IN THE CAR. NOW I AM BEING TOLD IT IS THE MOTOR. I HAVE SERVICED THE CAR I SHOULD HAVE AND TREATED IT VERY WELL. THERE IS NOT ONE REASON A 2011 SHOULD JUST QUIT. I ALSO HAD A ISSUES WITH T…
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THE CAR JUST COMPLETELY STOPPED. NO WARNING NO LIGHTS NO OIL LIGHT NO SERVICE ENGINE. JUST QUIT GOING DOWN THE ROAD AT 60MPH WITH MY CHILDREN IN THE CAR. NOW I AM BEING TOLD IT IS THE MOTOR. I HAVE SERVICED THE CAR I SHOULD HAVE AND TREATED IT VERY WELL. THERE IS NOT ONE REASON A 2011 SHOULD JUST QUIT. I ALSO HAD A ISSUES WITH TRACTION CONTROL IN THE DEAD OF WINTER THE CAR WOULD FLASH TRACTION CONTROL OFF ENGINE WILL LOSE SPEED SERVICE STABLITRACK AND THE CAR WOULD DROP FROM 65MPH RIGHT TO 25MPH IN 5 SECONDS FLAT WHICH WAS EXTREMELY DANGEROUS ANY TIME OF YEAR NOT JUST WINTER. GET THOSE 2011 CHEVROLET TRAVERSES OFF THE ROAD.
NHTSA ODI #10732453
70,000 miles · May 27, 2015
Power TrainSteeringUnknown Or Other
I JUST RECENTLY PURCHASED THIS 2011 CHEVY TRAVERSE LAST NIGHT FROM THE DEALER. MY FIRST TIME BUYING A USED VEHICLE. WITHIN 3 MONTHS, MY HEAT STOPPED WORKING IN MY VEHICLE. I PURCHASED THE VEHICLE AT 40,000 MILES. BROUGHT IT TO THE DEALER, AND ASKED IF THERE WAS ANYTHING THEY CAN DO AS I JUST PURCHASED THIS VEHICLE NOT TOO LONG A…
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I JUST RECENTLY PURCHASED THIS 2011 CHEVY TRAVERSE LAST NIGHT FROM THE DEALER. MY FIRST TIME BUYING A USED VEHICLE. WITHIN 3 MONTHS, MY HEAT STOPPED WORKING IN MY VEHICLE. I PURCHASED THE VEHICLE AT 40,000 MILES. BROUGHT IT TO THE DEALER, AND ASKED IF THERE WAS ANYTHING THEY CAN DO AS I JUST PURCHASED THIS VEHICLE NOT TOO LONG AGO, AND THEY STATED THERE WASNT ANY RECALL. I WOULD HAVE TO PAY OUT OF POCKET TO HAVE THIS FIXED. JUST RECENTLY THIS MONTH I HAVE BEEN HAVING AN ISSUE WITH A WHINING NOISE WHEN I AM DRIVING, AND WHEN I AM TURNING THE WHEEL. I TOOK MY VEHICLE TO A MECHANIC AND THEY FILED ALL OF MY FLUIDS, INCLUDING POWER STEERING WHICH WAS LOW. FOUND OUT THAT I HAVE A LEAK. I STARTED DOING SOME RESEARCH ON THIS, AND FOUND OUT THAT ALL OF THE 2011 CHEVY TRAVERSE VEHICLES HAD THIS SAME ISSUE. I AM GOING TO CONTACT THE DEALER TODAY TO SEE WHAT THEY CAN DO, AS I DIDNT PURCHASE AN EXTENDED WARRANTY WITH THIS VEHICLE. SHOULD THIS NOT BE SOMETHING THAT IS COVERED UNDER CHEVROLET IF THE MAJORITY OF THESE VEHICLES ARE HAVING THIS SAME ISSUE?
NHTSA ODI #10721648
36,300 miles · May 13, 2015
Power TrainSteering
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE OF A GRINDING NOISE EMERGING FROM THE ENGINE EVERY TIME A TURN WAS MADE. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING UNIT WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIF…
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE OF A GRINDING NOISE EMERGING FROM THE ENGINE EVERY TIME A TURN WAS MADE. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING UNIT WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,300. UPDATED 09/18/15*LJ
NHTSA ODI #10716166
50,208 miles · Mar 20, 2015
EnginePower Train
ENGINE OVERHEATED, REDUCED ENGINE POWER CAME ON AND CAR SHUT DOWN. HAD TO HAVE IT TOWED. WATER PUMP HAD TO BE REPLACED, CAR IS ONLY 4 YEARS OLD. DOESN'T MAKE SENSE. *TR
NHTSA ODI #10700660
Mileage unknown · Mar 14, 2015
Power TrainVehicle Speed Control
CAR BECAME VERY SLUGGISH SPEED DROPPED DOWN TO 40MPH THE CHECK ENGINE LIGHT CAME ON FOLLOWED BY TWO MESSAGES "TRACTION CONTROL OFF" AND "SERVICE STABILITRAK" CAR BARELY MOVED AFTER THAT. I PULLED ONTO THE SHOULDER OF THE ROAD TURNED THE CAR OFF, ATTEMPTED TO TURN IT BACK ON THE CAR WOULDN'T START AFTER 3 MINS THE CAR STARTED AND…
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CAR BECAME VERY SLUGGISH SPEED DROPPED DOWN TO 40MPH THE CHECK ENGINE LIGHT CAME ON FOLLOWED BY TWO MESSAGES "TRACTION CONTROL OFF" AND "SERVICE STABILITRAK" CAR BARELY MOVED AFTER THAT. I PULLED ONTO THE SHOULDER OF THE ROAD TURNED THE CAR OFF, ATTEMPTED TO TURN IT BACK ON THE CAR WOULDN'T START AFTER 3 MINS THE CAR STARTED AND I WAS ABLE TO MAKE IT HOME HOWEVER THE CHECK ENGINE LIGHT IS STILL ON AND THE ERROR MESSAGES ARE STILL BEING DISPLAYED. I GOOGLED THE PROBLEM APPARENTLY IT'S VERY COMMON AND A RECALL NEED TO BE ISSUED. *TR
NHTSA ODI #10694291
59,688 miles · Feb 26, 2015
Electronic Stability Control (esc)Power TrainVehicle Speed Control
I WAS DRIVING TO WORK AND LUCKILY HAD ALREADY GOTTEN OFF THE FREEWAY, DRIVING APROX. 35MPH THE VEHICLE STARTED TO LOOSE SPEED, A COUPLE OF MSGS WERE POPPING UP "STABILITRAC OFF" "SERVICE STABILITY CONTROL" "REDUCED ENGINE POWER". THE SPEED DROPPED DOWN TO ABOUT 5 MPH, I HAD TO PULL OVER IN ORDER FOR THE VEHICLES BEHIND ME TO PAS…
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I WAS DRIVING TO WORK AND LUCKILY HAD ALREADY GOTTEN OFF THE FREEWAY, DRIVING APROX. 35MPH THE VEHICLE STARTED TO LOOSE SPEED, A COUPLE OF MSGS WERE POPPING UP "STABILITRAC OFF" "SERVICE STABILITY CONTROL" "REDUCED ENGINE POWER". THE SPEED DROPPED DOWN TO ABOUT 5 MPH, I HAD TO PULL OVER IN ORDER FOR THE VEHICLES BEHIND ME TO PASS ME. I PUT THE VEHICLE ON PARK AND WHILE IDLING, IT STARTED VIBRATING. I TURNED IT OFF AND THEN TURN IT BACK ON. AFTER THIS IT SEEMED TO BE DOING GOOD. , ENOUGH FOR ME TO GET TO WORK
NHTSA ODI #10690812
50,000 miles · Feb 23, 2015
Electrical SystemPower Train
TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ALARM ACTIVATED INDEPENDENTLY. IN ADDITION, THE SERVICE TRACTION AND THE POWER REDUCED WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BOD…
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TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ALARM ACTIVATED INDEPENDENTLY. IN ADDITION, THE SERVICE TRACTION AND THE POWER REDUCED WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10690072
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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