NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
204 reportsClear category filterMileage unknown · Oct 23, 2020
Engine
PURCHASED THE VEHICLE AT THE END OF JULY AND A COUPLE OF WEEKS AFTER STARTED NOTICING POWER FLUCTUATION WHILE DRIVING AND A KNOCKING ON THE TOP PART OF THE ENGINE WHILE DRIVING, SPECIALLY ON THE HIGHWAY AND DECIDED TO PARK IT AND WAIT FOR OUR SHOP TO TAKE A LOOK AT IT. APPARENTLY THE TIMING CHAIN NEEDS REPLACED AGAIN DESPITE OF …
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PURCHASED THE VEHICLE AT THE END OF JULY AND A COUPLE OF WEEKS AFTER STARTED NOTICING POWER FLUCTUATION WHILE DRIVING AND A KNOCKING ON THE TOP PART OF THE ENGINE WHILE DRIVING, SPECIALLY ON THE HIGHWAY AND DECIDED TO PARK IT AND WAIT FOR OUR SHOP TO TAKE A LOOK AT IT. APPARENTLY THE TIMING CHAIN NEEDS REPLACED AGAIN DESPITE OF "ISSUES ALREADY BEING CORRECTED BY THE MANUFACTURER'. THIS VEHICLE IS AROUND 98K-99K MILES RANGE AND IT MIGHT NEED THE HOLE ENGINE BLOCK REPLACED DUE TO A SLOPPY RECALL REPAIR. SPENDING 5K ON A NEW ENGINE THAT DOESN'T HAVE EVEN 100K SEEMS RIDICULOUS, BUT HAVING PEOPLE DRIVING WITH THE CHANCE OF MALFUNCTION A HIGH SPEEDS IS VERY CONCERNING.
NHTSA ODI #11365879
116,000 miles · Sep 24, 2020
Engine
I BOUGHT THIS CAR USED WITH 80,000 MILES ON IT. A WEEK AFTER PURCHASING IT I TOOK IT BACK TO THE DEALERSHIP DUE TO A BURNING OIL SMELL AND WAS TOLD IT WAS "NORMAL TRAVERSE SMELL". THE SMELL KEPT GETTING WORSE BUT EVERYWHERE I TOOK IT THEY SAID IT WAS NORMAL. I HAVE HAD THE CAR FOR TWO YEARS NOW AND AFTER TAKING IT TO A LOCAL …
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I BOUGHT THIS CAR USED WITH 80,000 MILES ON IT. A WEEK AFTER PURCHASING IT I TOOK IT BACK TO THE DEALERSHIP DUE TO A BURNING OIL SMELL AND WAS TOLD IT WAS "NORMAL TRAVERSE SMELL". THE SMELL KEPT GETTING WORSE BUT EVERYWHERE I TOOK IT THEY SAID IT WAS NORMAL. I HAVE HAD THE CAR FOR TWO YEARS NOW AND AFTER TAKING IT TO A LOCAL MECHANIC, NOT A GM OR CHEVY MECHANIC, WE WERE TOLD IT NEEDS THE TIMING BELT REPLACED SO WE HAD THAT DONE. THE BURNING OIL SMELL NEVER WENT AWAY SO I TOOK IT BACK AND HE FOUND THAT THE TIMING BELT NEEDS REPLACED AFTER TWO MONTHS BECAUSE A BRASS RING THAT WAS SUPPOSED TO BE REPLACED WASN'T. THIS BRASS RING WAS NEVER ON THE RECALL LIST SO THE PREVIOUS OWNERS KNEW NOTHING ABOUT IT. CHEVY KNOWS THEY HAVE A PROBLEM WITH THIS ENGINE BUT THEY WON'T REPLACE THEM. I AM NOT STUCK WITH A PILE OF JUNK THAT NEEDS A NEW ENGINE ALL BECAUSE CHEVY WON'T OWN UP TO THEIR FAILURE. WHY NOT RECALL THE BRASS RING INSTEAD OF EXPECTING PEOPLE TO FORK OUT $6,000 FOR A NEW ENGINE?
NHTSA ODI #11360883
211,434 miles · Sep 1, 2020
Engine
TIMING CHAIN CAN COME OFF AT RANDOM AND CAUSE AN ACCIDENT. THEY ARE SUPPOSED TO LAST YEARS, BUT DON'T.
NHTSA ODI #11352444
11,500 miles · Aug 7, 2020
Engine
DRIVING THE VEHICLE DOWN THE ROAD IT STARTS MAKING A NOISE. I PULL THE VEHICLE OVER OFF THE STREET. THERE IS NO POWER, THE VEHICLE STILL STARTS BUT DOES NOTHING BUT MAKES A LOUD NOISE. THE TIMING CHAIN IS THE ISSUE. I HAVE SAW MULTIPLE COMPLAINTS ABOUT THE TIMING CHAINS IN THESE VEHICLES BEING DEFECTED. PLEASE MAKE THIS RIGHT!
NHTSA ODI #11343902
114,078 miles · Jul 30, 2020
Engine
DRIVING DOWN THE HIGHWAY AND THE ENGINE STARTED MAKING HORRIBLE NOISES, OVERHEATING LOSING POWER AND BUCKING. ONCE IT WAS TOWED HOME, LEARNED THE ENGINE JUMPED TIME AND THE CAR WOULDN'T RUN AND BARELY STARTS. BOUGHT A TIMING CHAIN KIT AS WELL AS PREVIOUSLY CHANGING THE CAM SENSORS TO NO AVAIL. NEED A WHOLE NEW MOTOR NOW. I CANT …
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DRIVING DOWN THE HIGHWAY AND THE ENGINE STARTED MAKING HORRIBLE NOISES, OVERHEATING LOSING POWER AND BUCKING. ONCE IT WAS TOWED HOME, LEARNED THE ENGINE JUMPED TIME AND THE CAR WOULDN'T RUN AND BARELY STARTS. BOUGHT A TIMING CHAIN KIT AS WELL AS PREVIOUSLY CHANGING THE CAM SENSORS TO NO AVAIL. NEED A WHOLE NEW MOTOR NOW. I CANT AFFORD TO CHANGE IT AND NOW HAVE AN EXPENSIVE YARD ORNAMENT I'M STILL PAYING ON. CHEVROLET KNEW OF THESE ISSUES AND HAS DONE NOTHING TO RECOUP THOSE OF US WHO HAVE LOST OUT ON A VEHICLE WE PURCHASED ANDCANNOT DRIVE. CHEVROLET SHOULD HAVE DONE A MASSIVE RECALL TO ADDRESS THIS ISSUE AND SAVING ALL OF US THIS FINANCIAL BURDEN.
NHTSA ODI #11342417
108,000 miles · May 18, 2020
Engine
VEHICLE LOST POWER WHILE DRIVING ON A CITY STREET AND ENGINE STARTED KNOCKING. WE WERE ABLE TO GET OFF THE ROAD WITHOUT GETTING HIT. VEHICLE STOPPED RUNNING AND WOULD NOT START. *TR
NHTSA ODI #11325027
105,000 miles · Apr 29, 2020
Engine
AT JUST OVER 100,000 MILES I HAD TO CHANGE THE TIMING CHAINS COST ME 3500 DOLLARS.AND 3 WEEKS LATER THE MOTOR SEIZED UP . I THINK THIS SHOULD BE A RECALL AS I WAS TOLD IT IS A BAD DESIGN ON THESE ENGINES. PAY FOR A CAR THAT JUST SITS THERE AS I CANT AFFORD ANOTHER ENGINE FOR IT
NHTSA ODI #11322614
77,000 miles · Apr 4, 2020
Electrical SystemEngineSteering
SO FAR I HAVE HAD NOTHING BUT ISSUES WITH MY SUV, BOUGHT A 2009 FOR 6,000 AND HAD TO PT 7,200 IN IT TO GET IT RUNNING RIGHT. I TRADED IT IN AT THE DEALERSHIP IT WAS BEING DIAGNOSED AT THANKFULLY. NOW I HAVE A 2011 AND STARTING TO HAVE MANY ISSUES UNFORTUNATELY. FIRST IT STARTED 3700 MILES AFTER I GOT MY 2011 BY LEAVING ME WITH N…
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SO FAR I HAVE HAD NOTHING BUT ISSUES WITH MY SUV, BOUGHT A 2009 FOR 6,000 AND HAD TO PT 7,200 IN IT TO GET IT RUNNING RIGHT. I TRADED IT IN AT THE DEALERSHIP IT WAS BEING DIAGNOSED AT THANKFULLY. NOW I HAVE A 2011 AND STARTING TO HAVE MANY ISSUES UNFORTUNATELY. FIRST IT STARTED 3700 MILES AFTER I GOT MY 2011 BY LEAVING ME WITH NO POWER STEERING WHILE TRYING TO MAKE A TURN AND ALMOST WRECKED 3 TIMES GOING TO THE HOSPITAL. I WAS ABLE TO PUT POWER STEERING FLUID IN AND GOT MY POWER STEERING BACK BUT IMMEDIATELY TOOK IT BACK TO THE DEALER. THEY SAID IF I CAME IN AT 3500 MILES THEY WOULD HAVE REPLACED THE PUMP AND WHOLE RACK UNDER WARRENTY, BUT THEY DIDNT. SO I GOTTA TOP IT OFF EVERY FEW MONTHS, NO BIG DEAL. SUSPENSION HAS BEEN REPLACED TWICE, ROUGH IDLE, TUNED UP 3 TIMES IN 42,373 MILES. A/C ONLY BLOWS COLD ON DRIVER SIDE NOW, IT MAKES A DIFFERENT NOISE EVERY DAY AND THE DEALERSHIP SAYS I NEED TO HAVE THE ENGINE DROPPED AND TIMING CHAIN REPLACED. I CANT DROP 2400 BUCKS ON SOMETHING THAT DOESNT FIX THE PROBLEM! WAY TOO MANY NEGATIVE OUTCOMES THAT I'VE READ ON THE TIMING CHAIN ISSUE. PEOPLE THAT HAVE HAD THE ENGINE REPLACED HAD BETTER LUCK THAN A REBUILD. THIS IS ABSURD BECAUSE IT'S A GREAT FAMILY VEHICLE BUT WITH THESE ISSUES I REALLY DONT WANT TO BUY AMERICAN MADE CARS ANYMORE.
NHTSA ODI #11320228
93,000 miles · Feb 9, 2020
Engine
COMING HOME IN DRIVEWAY, THE VEHICLE JUST DIED. LOCAL MECHANIC THOUGHT IT WAS A CAM SHAFT SENSOR, BUT AFTER LOOKING FURTHER IT'S THE TIMING CHAIN & I NEED A NEW ENGINE ON 2011 TRAVERSE WITH 93,000 MILES. CHEVY CORP SAID CHEVY NEEDS TO DIAGNOSE AT $100 AN HOUR. THEY WOULD HAVE TO DO A COMPLETE ENGINE TEAR DOWN WHICH COULD BE 10 H…
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COMING HOME IN DRIVEWAY, THE VEHICLE JUST DIED. LOCAL MECHANIC THOUGHT IT WAS A CAM SHAFT SENSOR, BUT AFTER LOOKING FURTHER IT'S THE TIMING CHAIN & I NEED A NEW ENGINE ON 2011 TRAVERSE WITH 93,000 MILES. CHEVY CORP SAID CHEVY NEEDS TO DIAGNOSE AT $100 AN HOUR. THEY WOULD HAVE TO DO A COMPLETE ENGINE TEAR DOWN WHICH COULD BE 10 HOURS PLUS THE COST OF A NEW ENGINE & THEY WON'T GUARANTEE COST ASSISTANCE. THE WORK HAS TO BE DONE BY CHEVY. THE VEHICLE IS SITTING IN MY DRIVEWAY SINCE MARCH 2019. I'D LIKE FOR CHEVY TO OWN UP TO THIS PROBLEM & FIX MY VEHICLE AT NO COST
NHTSA ODI #11308077
85,000 miles · Jan 22, 2020
Electrical SystemEngineUnknown Or Other
MY MECHANIC SAID MY TIMING CHAIN IS LOOSE & THERE SHOULD BE A RECALL. ALSO MY RADIO GOES REAL LOW IN A HIGH PITCH TONE & I CAN'T HEAR IT SO THAT MEANS MY TURN SINGNALS ARE LOW & EVERYTHING ELSE THAT MAKES A SOUND IS VERY LOW. ALSO MY WINDOW CONTROLS ARE ALL STARTING TO NOT WORK ONE BY ONE. I ONLY HAVE 89000 MILES ON MY CAR. MY M…
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MY MECHANIC SAID MY TIMING CHAIN IS LOOSE & THERE SHOULD BE A RECALL. ALSO MY RADIO GOES REAL LOW IN A HIGH PITCH TONE & I CAN'T HEAR IT SO THAT MEANS MY TURN SINGNALS ARE LOW & EVERYTHING ELSE THAT MAKES A SOUND IS VERY LOW. ALSO MY WINDOW CONTROLS ARE ALL STARTING TO NOT WORK ONE BY ONE. I ONLY HAVE 89000 MILES ON MY CAR. MY MECHANIC IS TELLING ME I SHOULD GET RID OF MY CAR BUT I ALWAYS THOUGHT CHEVY WAS A GOOD CAR.
NHTSA ODI #11301187
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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