NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
103 reportsClear category filter112,000 miles · Aug 21, 2018
Electronic Stability Control (esc)
I HAVE HAD THE 2001 CHEVY TRAVERSE FOR 1 YEAR NOW. BOUGHT IT USED FROM A CHEVY DEALERSHIP. THE TRACTION CONTROL/ STABILITRAK WARNING HAS COME ON NUMEROUS TIMES OVER THE YEAR, BUT HAS COME ON EVERY SINGLE DAY THIS PAST WEEK WHILE DRIVING. THERE IS NO LOSS OF POWER LIKE OTHERS HAVE REPORTED, BUT IT DOES KNOCK OUT THE CRUISE CONTRO…
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I HAVE HAD THE 2001 CHEVY TRAVERSE FOR 1 YEAR NOW. BOUGHT IT USED FROM A CHEVY DEALERSHIP. THE TRACTION CONTROL/ STABILITRAK WARNING HAS COME ON NUMEROUS TIMES OVER THE YEAR, BUT HAS COME ON EVERY SINGLE DAY THIS PAST WEEK WHILE DRIVING. THERE IS NO LOSS OF POWER LIKE OTHERS HAVE REPORTED, BUT IT DOES KNOCK OUT THE CRUISE CONTROL WHEN THE WARNING MESSAGE COMES ON. THIS SOUNDS LIKE A MANUFACTURER PROBLEM AND SHOULD BE HANDLED BY THEM AT NO COST TO THE CONSUMER. I HAVE READY TONS OF COMPLAINTS ABOUT THIS. THERE SHOULD BE A RECALL.
NHTSA ODI #11121268
75,000 miles · Jul 11, 2018
Electronic Stability Control (esc)
THE SERVICE TRACTION CONTROL AND STABILITRACK LIGHT KEEPS COMING ON. OUR VEHICLE IS A FAMILY VEHICLE AND WHEN WE HIT A STOP AND TRY TO ACCELERATE AGAIN THE VEHICLE LUNGES. LOSS OF SPEED DOWN TO 10-15 MPH IMMEDIATLY. WE HAVE TO DRIVE THIS VEHICLE ON THE HIGHWAY EVERYDAY AND THIS IS SERIOUSLY DANGEROUS.
NHTSA ODI #11110725
128,000 miles · Jun 26, 2018
Electronic Stability Control (esc)EnginePower Train
WITHOUT WARNING, I GET AN ALERT ON MY INFORMATION PANEL THAT STABILITRAK IS OFF AND TRACTION CONTROL NEEDS SERVICING. AT THE SAME TIME, THE VEHICLE DOWNSHIFTS HARD AND RAPIDLY DECELERATES. SEVERAL MONTHS AGO, THE CHECK ENGINE LIGHT STARTED COMING ON AT RANDOM TIMES RESULTING IN AN EMISSION ERROR CODE. THE CATALYTIC CONVERTER W…
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WITHOUT WARNING, I GET AN ALERT ON MY INFORMATION PANEL THAT STABILITRAK IS OFF AND TRACTION CONTROL NEEDS SERVICING. AT THE SAME TIME, THE VEHICLE DOWNSHIFTS HARD AND RAPIDLY DECELERATES. SEVERAL MONTHS AGO, THE CHECK ENGINE LIGHT STARTED COMING ON AT RANDOM TIMES RESULTING IN AN EMISSION ERROR CODE. THE CATALYTIC CONVERTER WAS REPLACED. A MONTH LATER, SAME ERROR CODE. THIS CURRENT PROBLEM HAPPENS FREQUENTLY AT VARIOUS SPEEDS WHILE IN MOTION ONLY.
NHTSA ODI #11104126
120,000 miles · Mar 8, 2018
Electrical SystemElectronic Stability Control (esc)
WHILE DRIVING AT LEAST 45 MPH MY CAR WAS RUNNING FINE WHEN ALL OF A SUDDEN MY LOCKS STARTED LOCKING AND UNLOCKED AND THE CAR SHIFTED SO HARD I AM SURPRISED I DID NOT WRECK MY VEHICLE WITH MY SON AND INFANT DAUGHTER. THE VEHICLE CONTINUED TO DO THE LOCK SWITCHING AND NUMEROUS LIGHTS WERE FLASHING ON MY DASH. I WAS SCARED TO DEATH…
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WHILE DRIVING AT LEAST 45 MPH MY CAR WAS RUNNING FINE WHEN ALL OF A SUDDEN MY LOCKS STARTED LOCKING AND UNLOCKED AND THE CAR SHIFTED SO HARD I AM SURPRISED I DID NOT WRECK MY VEHICLE WITH MY SON AND INFANT DAUGHTER. THE VEHICLE CONTINUED TO DO THE LOCK SWITCHING AND NUMEROUS LIGHTS WERE FLASHING ON MY DASH. I WAS SCARED TO DEATH NONETHELESS. I HAVE HAD MORE SENSORS, WATER PUMP ETC. THAT YOU CAN EVEN BEGIN TO IMAGINE ON THIS VEHICLE. IT IS BY FAR THE WORST VEHICLE I HAVE EVER OWNED. I WILL NEVER AGAIN BY A CHEVROLET TRAVERSE. JUST HAD MY CAR SERVICES TWO DAYS AGO AND NOW THE CHECK ENGINE LIGHT HAS COME BACK ON. I AM NOT EVEN SHOCKED AT THIS POINT. I AM SCARED TO EVEN DRIVE MY VEHICLE WITH MY KIDS IN THE CAR BECAUSE OF THE TERRIFYING EXPERIENCE THAT WE ENCOUNTERED. I HAD THE SO CALLED ISSUE FIXED WHICH WAS A SENSOR.
NHTSA ODI #11076894
99,000 miles · Jan 4, 2018
Electronic Stability Control (esc)
ELECTRONIC STABILITY CONTROL RECALL I WAS DRIVING ALONG AT 60 MPH THE INTERSTATE WHEN MY ENGINE LIGHT TURNED ON, THE FIRST WARNING SAID 'TRACTION CONTROL TURNED OFF', IMMEDIATELY FOLLOWED BY 'SERVICE TRACTION CONTROL', THEN IMMEDIATELY FOLLOWED BY ANOTHER WARNING LIGHT "SERVICE STABILITRACK", THEN IMMEDIATELY FOLLOWED BY ANOT…
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ELECTRONIC STABILITY CONTROL RECALL I WAS DRIVING ALONG AT 60 MPH THE INTERSTATE WHEN MY ENGINE LIGHT TURNED ON, THE FIRST WARNING SAID 'TRACTION CONTROL TURNED OFF', IMMEDIATELY FOLLOWED BY 'SERVICE TRACTION CONTROL', THEN IMMEDIATELY FOLLOWED BY ANOTHER WARNING LIGHT "SERVICE STABILITRACK", THEN IMMEDIATELY FOLLOWED BY ANOTHER WARNING "REDUCED ENGINE POWER". THE VEHICLE WENT FROM 60 MPH IMMEDIATELY DOWN TO 20 MPH. REMIND YOU THAT WE WERE ON THE INTERSTATE, IN RUSH HOUR TRAFFIC. THIS IMMEDIATELY TURNED INTO A VERY SERIOUS SITUATION. WE ARE VERY FORTUNATE THAT WE WERE NOT REAR ENDED, AND CAUSE HUGE PILE UP. WE MANAGED TO MAKE IT OVER TO THE SHOULDER, WE ARE STILL NOT OUT OF DANGER AS SEMI TRUCKS, CARS, ARE DRIVING BY US AT VERY HIGH SPEEDS IN LOW LIGHT CONDITIONS. OUR CAR WAS BEING BLOWN SIDE TO SIDE FROM THE WIND FORCE FROM THESE VEHICLES. MY 2 YEAR OLD SON WAS IN THE BACK SEAT AND WE ARE VERY LUCKY WE WERE NOT INVOLVED IN A SERIOUS ACCIDENT. WE TOOK OUR VEHICLE IN TO GET IT LOOKED AT, THE MECHANIC COULD NOT DETERMINE THE ISSUE AS THE PROBLEM IS ONLY SPORADIC. NOW A MONTH LATER THE VEHICLE GIVES US THESE WARNINGS AND HAS THESE SAME ISSUES DAILY. WE CAN NOT FIND A RESOLUTION. PLEASE RECALL THIS VEHICLE BEFORE SOMEONE GETS KILLED AND SO WE DRIVE IN COMFORT THAT WE WILL MAKE IT TO OUR DESTINATION AND SAFELY.
NHTSA ODI #11058577
115,000 miles · Dec 30, 2017
Electrical SystemElectronic Stability Control (esc)
WHILE DRIVING MY TRAVERSE MY TRACTION CONTROL WILL TURN OFF, SERVICE STABILITRAK WILL COME ON AND IT WILL SAY ENGINE POWER REDUCED AND WILL SLOWLY START TO SLOW DOWN. IF YOU COME TO A COMPLETE STOP AND TRY TO HIT THE GAS AGAIN IT WILL SHAKE AND KIND OF STUDDER. THIS HAS HAPPENED BOTH ON A CITY STREET AND ON THE HIGHWAY. THE CITY…
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WHILE DRIVING MY TRAVERSE MY TRACTION CONTROL WILL TURN OFF, SERVICE STABILITRAK WILL COME ON AND IT WILL SAY ENGINE POWER REDUCED AND WILL SLOWLY START TO SLOW DOWN. IF YOU COME TO A COMPLETE STOP AND TRY TO HIT THE GAS AGAIN IT WILL SHAKE AND KIND OF STUDDER. THIS HAS HAPPENED BOTH ON A CITY STREET AND ON THE HIGHWAY. THE CITY STREET WAS ON A CURVY ROAD AND THE HIGHWAY WAS A STRAIGHTAWAY. THIS HAS ONLY HAPPENED WHILE IN MOTION. IN ORDER FOR IT TO STOP WE WOULD HAVE TO TURN THE CAR OFF FOR 10-15 SECONDS AND RESTART IN WHICH SOMETIMES IT WOULD STOP FOR A WHILE AND OTHERS IT WOULD ONLY STOP FOR A MILE OR LESS. THIS IS THE SECOND YEAR IT HAS DONE IT AND BOTH YEARS IT HAS DONE IT IN THE COLD. LAST YEAR WE CLEANED THE WHEEL SENSORS AND IT STOPPED BUT THIS YEAR WE HAVE TRIED MULTIPLE THINGS AND NOTHING IS WORKING. A 3 AND HALF HOUR DRIVE HOME FOR THE HOLIDAYS TOOK 7 HOURS IN THE SLEET WITH MY 3 YEAR OLD AT 3 IN THE MORNING. THAT'S NOT OKAY. I'M NOT WILLING TO HAVE THAT HAPPEN AGAIN. SOMETHING NEEDS TO CHANGE.
NHTSA ODI #11057660
118,000 miles · Dec 30, 2017
Electronic Stability Control (esc)Power TrainService Brakes
I PURCHASED THIS 2011 TRAVERSE USED IN 2013 WITH APPROXIMATELY 28,000 MILES ON IT IN AURORA, CO. IT NOW HAS ABOUT 118,000 MILES. I HAVE HAD WARNING LIGHTS ON THE ABS AND STABILITY CONTROL SYSTEMS COME ON, ALONG WITH ERROR MESSAGES INDICATING STABILITY CONTROL AND AWD ARE DEACTIVATED FOR ABOUT A WEEK THAT DO NOT RESET UPON REST…
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I PURCHASED THIS 2011 TRAVERSE USED IN 2013 WITH APPROXIMATELY 28,000 MILES ON IT IN AURORA, CO. IT NOW HAS ABOUT 118,000 MILES. I HAVE HAD WARNING LIGHTS ON THE ABS AND STABILITY CONTROL SYSTEMS COME ON, ALONG WITH ERROR MESSAGES INDICATING STABILITY CONTROL AND AWD ARE DEACTIVATED FOR ABOUT A WEEK THAT DO NOT RESET UPON RESTARTING THE CAR. TODAY, I EXPERIENCED NUMEROUS LOSSES OF ENGINE POWER, AS THOUGH THE CAR HAD DROPPED INTO NEUTRAL, WHILE DRIVING SURFACE STREETS AT APPROXIMATELY 30-35MPH. DESPITE PRESSING THE ACCELERATOR, THE VEHICLE IMMEDIATELY DROPPED DOWN TO 10-15MPH FOR SEVERAL SECONDS. RESEARCH ONLINE IN THE CHEVROLET FORUMS INDICATES A THROTTLE BODY ISSUE, BUT SHOWS NO CORPORATE INVESTIGATION OR RECALL INTO THIS, THOUGH MANY PEOPLE REPORT SIMILAR LOSSES OF POWER ON HIGHWAYS AT 60+MPH, SUDDENLY DROPPING TO 10MPH. I AM CONCERNED ABOUT SAFETY IN TRAFFIC IF SUCH A LOSS OF POWER OCCURS AGAIN.
NHTSA ODI #11057655
179,000 miles · Dec 28, 2017
Electronic Stability Control (esc)
THE CAR WILL GO INTO REDUCED ENGINE POWER AND SLOW YOUR SPEED WITH LITTLE WARNING WHILE SAYING TRACTION CONTROL SERVICE AND STABITRAC SERVICE
NHTSA ODI #11057229
11,525 miles · Nov 17, 2017
Electronic Stability Control (esc)
WHILE DRIVING THE SENSOR COMES ON AND SAYS THE STABILITY CONTROL IS OFF. THEN TURNING THE STABILITY CONTROL BACK ON BY THE BUTTON IT RESETS. THEN DRIVING IT AGAIN IT GOES BACK OFF. SOME TIMES IT RESETS BY IT SELF BY TURNING THE CAR OFF AND RESTARTING IT. THEN THE SENOR DOESN'T GO OFF. YET THEN THE NEXT TIME IT IS RESTARTED IT G…
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WHILE DRIVING THE SENSOR COMES ON AND SAYS THE STABILITY CONTROL IS OFF. THEN TURNING THE STABILITY CONTROL BACK ON BY THE BUTTON IT RESETS. THEN DRIVING IT AGAIN IT GOES BACK OFF. SOME TIMES IT RESETS BY IT SELF BY TURNING THE CAR OFF AND RESTARTING IT. THEN THE SENOR DOESN'T GO OFF. YET THEN THE NEXT TIME IT IS RESTARTED IT GOES BACK OFF. DRIVING DOWN ANY ROAD NO WATER OR ICE ON ROAD AT ALL COMPLETELY DRY.
NHTSA ODI #11046903
80,000 miles · Oct 12, 2017
Electronic Stability Control (esc)SteeringCrash
MY STABILITRAK HAS BEEN GOING IN AND OUT FOR YEARS WITH NO ISSUES. I HAD IT CHECKED BUT TOLD IT WAS OK. NOW IT HAS STARTED STALLING ON ME. AND I WAS SLIGHTLY REAR ENDED LAST NIGHT ON VACATION. I CALLED THE CHEVROLET 1 800 # AND TOLD NO RECALL ON THIS. HOWEVER ON LINE IS HUNDREDS OF ISSUES WITH THIS MODEL. SO OVER THE LAST 2 WEE…
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MY STABILITRAK HAS BEEN GOING IN AND OUT FOR YEARS WITH NO ISSUES. I HAD IT CHECKED BUT TOLD IT WAS OK. NOW IT HAS STARTED STALLING ON ME. AND I WAS SLIGHTLY REAR ENDED LAST NIGHT ON VACATION. I CALLED THE CHEVROLET 1 800 # AND TOLD NO RECALL ON THIS. HOWEVER ON LINE IS HUNDREDS OF ISSUES WITH THIS MODEL. SO OVER THE LAST 2 WEEKS IT HAS BEEN GOING FREQUENTLY. THE STEERING IS JUST MAKING NOISES AND CRUNCHING SOUNDS WHEN TURNING
NHTSA ODI #11033026
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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