Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
6925–50K
17250–75K
15575–100K
111100–150K
30150K+
576 reports with mileage · 93 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 331 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
17 crash reports6 fire reports11 injury reports
What owners actually said
669 reports
130,000 miles · Aug 9, 2020
Steering
WHEN GOING AT LOW SPEEDS AND/OR DLE THE POWER STEERING COMPLETELY GOES OUT. THIS MAKES TURNS AND PARKING VERY DANGEROUS. THE FLUID IS FULL AND THERE IS NO NOISE FROM THE POWER STEERING ITSELF. AT HIGHER SPEEDS IT OPERATES NORMALLY. WHEN I FIRST NOTICED IT WE WERE ON VACATION HAD BEEN DRIVING APPROX 6 HOURS AT ABOUT 70MPH. WHEN …
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WHEN GOING AT LOW SPEEDS AND/OR DLE THE POWER STEERING COMPLETELY GOES OUT. THIS MAKES TURNS AND PARKING VERY DANGEROUS. THE FLUID IS FULL AND THERE IS NO NOISE FROM THE POWER STEERING ITSELF. AT HIGHER SPEEDS IT OPERATES NORMALLY. WHEN I FIRST NOTICED IT WE WERE ON VACATION HAD BEEN DRIVING APPROX 6 HOURS AT ABOUT 70MPH. WHEN COMING OUT OF THE MOUNTAINS I SLOWED DOWN DRAMATICALLY FOR A TIGHT RIGHT CURVE AND FOUND THAT I HAD ABSOLUTELY NO POWER STEERING. WE STOPPED IMMEDIATELY AND CHECKED THE FLUID. FLUID WAS FULL. PROBLEM PERSISTED AT LOW SPEED, TURNS AND PARKING. HAVEN'T NOTICED ANY NOISE OR OTHER PROBLEMS. I SEE THERE IS A EXTENDED SERVICE FOR SOME 2010 TRAVERSE FOR THIS PROBLEM BUT APPARENTLY MINE IS NOT INCLUDED. IF THIS IS SUCH A BIG PROBLEM I BELIEVE THE EXTENDED COVERAGE NEEDS TO BE EXTENDED. THIS COULD HAVE EASILY CAUSED A MAJOR ACCIDENT.
MY VEHICLE BEING TRACK BY LAW ENFORCEMENT-MAPPING AND STOP AT LEAST ONCE A WEEK UNDER DIFFERENT VECHILE CODES EBD,EPS,TRAC AND RADIO WAVES BY TELCOMMUNCATIONERS CODING MY CAR MOST RECENTLY STOP ON 7-13-2020 .THIS IS MY COMPLAINT FOR INVESTIGATION. MY TAG IS RTT0049.
NHTSA ODI #11339183
138,000 miles · Jul 2, 2020
Steering
RACK AND PINION IS LOOSE AND WORE OUT. POWER STEERING DOES GOOD TURNING TO THE RIGHT WAY BUT IT IS VERY HARD TO TURN TO THE LEFT. ACTS LIKE IT GRABS TURNING TO THE LEFT, IT DOES THIS EVERY TIME I DRIVE OR A MECHANIC DRIVES THE CAR, 2010 CHEVY TRANSVERSE.
NHTSA ODI #11337265
140,000 miles · Jun 30, 2020
EngineFire
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, FLAMES WERE PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. MOMENTS AFTER EXITING THE VEHICLE AN EXPLOSION OCCURRED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPO…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, FLAMES WERE PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. MOMENTS AFTER EXITING THE VEHICLE AN EXPLOSION OCCURRED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT AND POLICE REPORT WERE TAKEN AT THE SCENE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.
NHTSA ODI #11331755
170,000 miles · Jun 9, 2020
Engine
RECENTLY BOUGHT THIS TRAVERSE 2010 LTZ FROM A PRIVATE OWNER AFTER 200 MILES ON THE ROAD THE CHECK ENGINE LIGHT TRIGGERED A FEW CODES P0008-P0017-P0420, UPON EXTENSIVE DIAGNOSTICS AT FOUR DIFFERENT PLACES. FROM HIGH END AUTHORIZED CHEVY DEALERS TO LOCAL AUTO REPAIR SHOPS IT HAS BEEN DETERMINED THE TIMING CHAIN NEEDS REPLACEMENT…
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RECENTLY BOUGHT THIS TRAVERSE 2010 LTZ FROM A PRIVATE OWNER AFTER 200 MILES ON THE ROAD THE CHECK ENGINE LIGHT TRIGGERED A FEW CODES P0008-P0017-P0420, UPON EXTENSIVE DIAGNOSTICS AT FOUR DIFFERENT PLACES. FROM HIGH END AUTHORIZED CHEVY DEALERS TO LOCAL AUTO REPAIR SHOPS IT HAS BEEN DETERMINED THE TIMING CHAIN NEEDS REPLACEMENT. THESE SAME ISSUES WERE RECALLED AND INVESTIGATED FOR THE PREVIOUS YEAR 2009 ON THESE MODELS AND OBVIOUSLY IT HAS NOT BEEN SOLVE FOR THE 2010. WHY THERE IS NO RECALL FOR THIS CAR YET, HOW MANY COMPLAINTS DOES IT TAKE TO TAKE ACTION. WE ARE IN THE MIDDLE OF AN EMERGENCY AND FINANCIAL CRISIS WITH BIG CAR COMPANIES BEING BAIL OUT. PRIVATE OWNERS LIKE ME DON'T HAVE THE FUNDS TO COVER A REPAIR FOR OVER $3500. THIS WAS DEFINITELY MY MISTAKE BUT I WAS COMING FROM A LONG OWNERSHIPS LINE OF CHEVY CARS FROM CRUZE TO MALIBU AND NOW THE TRAVERSE . BUT THIS ISSUE IS JUST TOO MUCH . THE LIFE TIME OF CHAIN IT IS DESIGNED TO GO ALONG WITH THE ENGINE LIFETIME. OBVIOUSLY THAT ISN'T HAPPENING FOR THE TRAVERSE 2010. PLEASE TAKE ACTION WE NEED A SOLUTION THIS IS DEFINITELY A SAFETY HAZARD ON THIS VEHICLES. *TR
NHTSA ODI #11328042
Mileage unknown · Jun 9, 2020
Air BagsElectrical SystemUnknown Or Other
IT'S DRIVABLE JUST I NOTICED THE INTERIOR LIGHTS LIKE DASHBOARD RADIO GO DIM OCCASIONALLY AFTER DRIVING FOR A WHILE MAYBE TAKE A HALF HOUR TO AN HOUR FOR THE LIGHTS TO GO REGULAR AND IF I HAVE THE RADIO AT HIGH VOLUME WHILE DRIVING AND I DECREASE SPEED THE VOLUME LOWERS ITSELF JUST A CONCERN THAT IT MAYBE AN ELECTRICAL ISSUE AND…
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IT'S DRIVABLE JUST I NOTICED THE INTERIOR LIGHTS LIKE DASHBOARD RADIO GO DIM OCCASIONALLY AFTER DRIVING FOR A WHILE MAYBE TAKE A HALF HOUR TO AN HOUR FOR THE LIGHTS TO GO REGULAR AND IF I HAVE THE RADIO AT HIGH VOLUME WHILE DRIVING AND I DECREASE SPEED THE VOLUME LOWERS ITSELF JUST A CONCERN THAT IT MAYBE AN ELECTRICAL ISSUE AND MY SERVICE AIRBAG LIGHT IS ON BUT NO RECALLS FOR IT. *TR
NHTSA ODI #11327918
110,000 miles · Jun 8, 2020
Electronic Stability Control (esc)
THE TRACTION CONTROL LIGHT GOES ON THAT IT HAS BEEN TURNED OFF RESULTING IN LOSS OF POWER WHILE DRIVING. *TR
NHTSA ODI #11327789
Mileage unknown · May 30, 2020
Engine
VEHICLE WITH 110,000 MILES WITH REGULAR MAINTENANCE. HAS CODES P0017 AND P0008 REQUIRING A NEW TIMING CHAIN. TIMING CHAINS ARE SUPPOSED TO LAST THE LIFE OF THE MOTOR. WHEN DO MOTORS ONLY LAST 100K MILES? THIS KNOWN ISSUE FROM 2009 HAS NOT BEEN FIXED AND NEEDS TO BE RECALLED. *TR
NHTSA ODI #11326652
120,000 miles · Apr 27, 2020
Engine
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT HAD SUDDENLY ILLUMINATED BEFORE THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE TIMING CHAIN NEEDED TO BE REPLACED. THE TIMING CHAIN WAS REPLACED B…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT HAD SUDDENLY ILLUMINATED BEFORE THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE TIMING CHAIN NEEDED TO BE REPLACED. THE TIMING CHAIN WAS REPLACED BUT APPROXIMATELY 30,000 MILES LATER THE FAILURE HAD REOCCURRED. THE VEHICLE WAS THEN TOWED TO THE LOCAL DEALER PATRIOT CHEVROLET LOCATED AT 40 AUTO PARK BLVD, LIMERICK PA, WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #11322337
140,000 miles · Apr 7, 2020
Engine
WHILE DRIVING THE CAR DOWN THE HIGHWAY THE CHECK ENGINE LIGHT CAME ON. WHEN PULLING TO THE SIDE IF THE ROAD THE CAR JUST SHUT OF AND WENT DEAD. TRIED RESTARTING THE CAR IT WOULDN'T START. HAD IT TOWED TO THE SHOP AND I NOW HAVE A $8,900 BILL BECAUSE THE ENGINE SEIZED UP DUE TO THE TIMING CHAIN. SO I NOW HAVE A BIG BLUE PERMANENT…
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WHILE DRIVING THE CAR DOWN THE HIGHWAY THE CHECK ENGINE LIGHT CAME ON. WHEN PULLING TO THE SIDE IF THE ROAD THE CAR JUST SHUT OF AND WENT DEAD. TRIED RESTARTING THE CAR IT WOULDN'T START. HAD IT TOWED TO THE SHOP AND I NOW HAVE A $8,900 BILL BECAUSE THE ENGINE SEIZED UP DUE TO THE TIMING CHAIN. SO I NOW HAVE A BIG BLUE PERMANENT YARD FIXTURE BECAUSE WHO CAN AFFORD TO FIX THIS CAR IN THE PANDEMIC. I'VE HAVE RESEARCHED THIS AND THERE HAS BEEN ALOT OF PEOPLE WITH THIS ISSUE. WHY HAS THERE NOT BEEN A RECALL TO FIX THIS KNOWN ISSUE? THIS IS VERY DANGEROUS. WHY IS CHEVY NOT FIXING THIS PROBLEM WITH THESE VEHICLES??
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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