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2010 Chevrolet Traverse

Owner reports · Recalls · Investigations

More warning signs than most Traverse years

Owner complaints for the 2010 Chevrolet Traverse are substantially higher than the model-year median of 302.

About this comparison →

When problems were reported

Mileage at the reported incident

576 reports with mileage · 93 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 331 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports6 fire reports11 injury reports

What owners actually said

669 reports
79,459 miles · Jun 13, 2014
Steering

WHILE DRIVING FROM DURANGO TO SILVERTON CO. THROUGH ALL THE TURNS, I COMPLETELY LOST THE ABILITY TO TURN. I HAD TO BRAKE HARD IN ORDER TO NOT GO OFF THE ROAD. VEHICLE CAME TO AND WAS ABLE TO DRIVE AGAIN BUT NOW IT HAPPENS REPETITIVELY. *JS

NHTSA ODI #10598124

98,000 miles · Jun 12, 2014
Steering

WHEN I PURCHASED THIS VEHICLE, SHORTLY AFTER I HAD IT, I BEGAN NOTICING A STIFFNESS WHENEVER I WOULD TURN CORNERS AT INTERSECTIONS, OR INTO PARKING SPACES, ETC. THIS ISSUE IS BECOMING MORE AND MORE FREQUENT AND HAS PUT ME IN SOME VERY DANGEROUS SITUATIONS WHEN TURNING INTO TRAFFIC. OFTEN TIMES I HAVE HAD TO BACK UP AND START O…

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WHEN I PURCHASED THIS VEHICLE, SHORTLY AFTER I HAD IT, I BEGAN NOTICING A STIFFNESS WHENEVER I WOULD TURN CORNERS AT INTERSECTIONS, OR INTO PARKING SPACES, ETC. THIS ISSUE IS BECOMING MORE AND MORE FREQUENT AND HAS PUT ME IN SOME VERY DANGEROUS SITUATIONS WHEN TURNING INTO TRAFFIC. OFTEN TIMES I HAVE HAD TO BACK UP AND START OVER WHEN TURNING AS I WOULD NEVER MAKE IT TO WHERE I AM GOING SAFELY. AT INTERSECTIONS THERE HAVE BEEN TIMES THAT I WOULD ALMOST END UP IN ONCOMING TRAFFIC BECAUSE THE VEHICLE WOULD NOT TURN CORRECTLY FOR ME. WHEN I BROUGHT THIS UP TO THE DEALER THEY TOLD ME THAT BECAUSE IT WAS AN ALL-WHEEL DRIVE THAT WAS A COMMON PROBLEM. NOW AFTER THEY FIXED SOMETHING ELSE ON MY CAR AND I HAD THEM LOOK AT THIS ISSUE, THEY DETERMINED THAT IS WAS IN FACT MY POWER STEERING PUMP AND THE BOX THAT GOES WITH IT, WHICH IS GOING TO COST ME AN ADDITIONAL $2400 TO REPAIR. I HAVE HAD THIS VEHICLE FOR ABOUT 4 MONTHS NOW (1 MONTH OF THIS TIME THEY HAD IT TO REPAIR MY ENGINE) SO I FEEL THAT I AM GETTING RIPPED OFF WITH THIS VEHICLE. SAD THING IS THAT I REALLY LOVED THIS CAR BUT AM AGAINST PUTTING THIS MUCH MONEY INTO SOMETHING THAT SEEMS TO BE A HUGE ISSUE WITH GM. I HAVE READ THE COMPLAINTS ONLINE AND THERE ARE NUMEROUS PEOPLE THAT HAVE THE SAME MAKE/MODEL/YEAR VEHICLE AS ME AND ARE HAVING THE SAME PROBLEM. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS INTO AN ACCIDENT. *TR

NHTSA ODI #10597898

Mileage unknown · Jun 11, 2014
Air BagsElectrical System

AIR BAG WARNING LIGHT FOR PASSENGER AIR BAG CAME ON. WE RECEIVED A RECALL NOTICE ABOUT THIS ISSUE AND TOOK THE VEHICLE IN TO THE DEALER. THEY COMPLETED THE REQUIRED REPAIR FOR UNDER THE RECALL BUT THAT DID NOT CORRECT THE PROBLEM. DEALER ADVISED OF ADDITIONAL FEES TO DIAGNOSE THE ISSUE. WE CONTACTED GM AND RECEIVED AUTHORIZATION…

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AIR BAG WARNING LIGHT FOR PASSENGER AIR BAG CAME ON. WE RECEIVED A RECALL NOTICE ABOUT THIS ISSUE AND TOOK THE VEHICLE IN TO THE DEALER. THEY COMPLETED THE REQUIRED REPAIR FOR UNDER THE RECALL BUT THAT DID NOT CORRECT THE PROBLEM. DEALER ADVISED OF ADDITIONAL FEES TO DIAGNOSE THE ISSUE. WE CONTACTED GM AND RECEIVED AUTHORIZATION FOR THE DEALER TO CONDUCT A DIAGNOSIS OF THE PROBLEM. THE RESULT CONCLUDED THE "SDM" HAD FAILED. THE DEALER COULD NOT TELL US IF THE RECALLED CONNECTOR COULD HAVE CAUSED THE FAILURE. WE WERE REQUIRED TOP PAY $300 TO FIX THIS SAFETY ISSUE THAT WE FEEL SHOULD HAVE BEEN COVERED UNDER THE RECALL. ESSENTIALLY, TO MAKE THE VEHICLE SAFE TO OPERATE AND CORRECT A PROBLEM IDENTIFIED BY RECALL IT COST US $300. *TR

NHTSA ODI #10597621

45,166 miles · Jun 8, 2014
Steering

STEERING HAS BECOME DIFFICULT. RECENTLY BECOMING HARDER TO TURN. VEHICLE IS GARAGE KEPT AND NOTICED A PINK PUDDLE OF FLUID. THIS TURNED OUT TO BE THE POWER STEERING FLUID. WE TOOK TO A MECHANIC FRIEND WHO PUT VEHICLE UP ON A RACK. HE ADVISED THAT THE RACK AND PINION NEED TO BE REPLACED. I AM TERRIFIED TO DRIVE THIS VEHICLE NOW.…

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STEERING HAS BECOME DIFFICULT. RECENTLY BECOMING HARDER TO TURN. VEHICLE IS GARAGE KEPT AND NOTICED A PINK PUDDLE OF FLUID. THIS TURNED OUT TO BE THE POWER STEERING FLUID. WE TOOK TO A MECHANIC FRIEND WHO PUT VEHICLE UP ON A RACK. HE ADVISED THAT THE RACK AND PINION NEED TO BE REPLACED. I AM TERRIFIED TO DRIVE THIS VEHICLE NOW. HE SAYS IT WILL COST $1200 TO FIX. WE DON'T HAVE THAT KIND OF MONEY. CHEVY NEEDS TO PUT A RECALL ON THIS BEFORE SOMEONE GETS HURT. I LOVE LOVE MY TRAVERSE BUT AM AFRAID TO DRIVE WITH MY CHILDREN OR ANYONE FOR THAT MATTER. PLEASE INSIST ON A RECALL. *TR

NHTSA ODI #10596886

91,000 miles · Jun 6, 2014
Steering

AT VERY SLOW SPEEDS, STEERING WHEEL SEEMS TO LOCK OR BECOME VERY DIFFICULT TO TURN. THIS HAS HAPPENED NUMEROUS TIMES. NOW OCCURS OCCASIONALLY WHEN BACKING OUT OF PARKING SPACES. ON 6/6/14, I FELT A LOSS OF POWER STEERING GOING AROUND A CORNER AT 25 MPH. I CHECKED SEVERAL WEBSITE AND THIS SEEMS TO BE A VERY COMMON ISSUE. I FEEL T…

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AT VERY SLOW SPEEDS, STEERING WHEEL SEEMS TO LOCK OR BECOME VERY DIFFICULT TO TURN. THIS HAS HAPPENED NUMEROUS TIMES. NOW OCCURS OCCASIONALLY WHEN BACKING OUT OF PARKING SPACES. ON 6/6/14, I FELT A LOSS OF POWER STEERING GOING AROUND A CORNER AT 25 MPH. I CHECKED SEVERAL WEBSITE AND THIS SEEMS TO BE A VERY COMMON ISSUE. I FEEL THIS IS VERY DANGEROUS AND IT SEEMS TO BE A DESIGN FLAW. *TR

NHTSA ODI #10596748

68,000 miles · Jun 5, 2014
Steering

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO FACE THE OPPOSITE DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE POWER STEERING WAS LEAKING AND THAT THERE WAS METAL CORROSION. THE MANUFAC…

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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO FACE THE OPPOSITE DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE POWER STEERING WAS LEAKING AND THAT THERE WAS METAL CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10596408

48,200 miles · Jun 4, 2014
Steering

WHEN DRIVING AT A LOW SPEED, THE VEHICLE MAKES A TERRIBLE WHINING NOISE. I TOOK IT TO THE DEALERSHIP IN MARCH 2014 AND WAS TOLD THE POWER STEERING PUMP AND RACK NEED TO BE REPLACED WHICH WOULD COST ME CLOSE TO $3000 OUT-OF-POCKET, WHICH I CANNOT AFFORD. UPON RESEARCHING, I SAW NUMEROUS COMPLAINTS REGARDING THE SAME ISSUE WITH …

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WHEN DRIVING AT A LOW SPEED, THE VEHICLE MAKES A TERRIBLE WHINING NOISE. I TOOK IT TO THE DEALERSHIP IN MARCH 2014 AND WAS TOLD THE POWER STEERING PUMP AND RACK NEED TO BE REPLACED WHICH WOULD COST ME CLOSE TO $3000 OUT-OF-POCKET, WHICH I CANNOT AFFORD. UPON RESEARCHING, I SAW NUMEROUS COMPLAINTS REGARDING THE SAME ISSUE WITH THE TRAVERSE THAT HAVE RESULTED IN POWER STEERING FAILURE. I ALSO SEE THAT GM RECALLED CHEVY MALIBUS AND COBALTS IN MARCH 2014 FOR THE SAME ISSUE, HOWEVER, A RECALL WAS NOT ISSUED FOR THE TRAVERSE. I FEEL THIS IS A HUGE SAFETY CONCERN THAT GM SHOULD ISSUE A RECALL FOR. DOES THERE HAVE TO BE FATALITY BEFORE THEY ARE HELD ACCOUNTABLE?!?! *TR

NHTSA ODI #10596071

79,804 miles · Jun 4, 2014
Steering

OCCASIONAL HARD STEERING/LOSS OF POWER STEERING DURING LOW SPEEDS WHEN MANEUVERING. IN 01/2011 GM REPLACED STEERING GEARBOX DUE TO LEAKING SEALS AS A WARRANTY ITEM. NOW THIS ISSUE HAS COME UP AND THEIR ANSWER IS TO REPLACE THE GEARBOX AGAIN, AND THEY EXPECT ME TO PAY FOR IT NOW THAT THE EXTENDED WARRANTY HAS EXPIRED. HAD AN INDE…

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OCCASIONAL HARD STEERING/LOSS OF POWER STEERING DURING LOW SPEEDS WHEN MANEUVERING. IN 01/2011 GM REPLACED STEERING GEARBOX DUE TO LEAKING SEALS AS A WARRANTY ITEM. NOW THIS ISSUE HAS COME UP AND THEIR ANSWER IS TO REPLACE THE GEARBOX AGAIN, AND THEY EXPECT ME TO PAY FOR IT NOW THAT THE EXTENDED WARRANTY HAS EXPIRED. HAD AN INDEPENDENT ASE CERTIFIED MECHANIC CHECK THIS OUT AND HE SAID HE'S SEEN THE SAME ISSUE 3 TIMES AT HIS SHOP. THEY'VE BEEN REPLACING THE POWER STEERING PUMP. CONTACTED GM CORPORATE CUSTOMER CASE AND NOW IS GOING THRU DISTRICT LEVEL REVIEW. *TR

NHTSA ODI #10596056

72,000 miles · Jun 4, 2014
Steering

I BOUGHT THIS TRAVERSE IN MAY OF 2013. WE HAVE BEEN HAVING A PROBLEM WITH THE POWER STEERING OFF AND ON FOR OVER A YEAR. THE SUV ONLY HAD 58000 MILES ON IT WHEN WE BOUGHT IT. WE JUST DEALT WITH IT, BECAUSE WE EITHER DON'T HAVE THE TIME OR THE MONEY TO FIX THE PROBLEM. THAT WAS UNTIL RECENTLY, I WAS DRIVING HOME FROM WORK AND ALM…

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I BOUGHT THIS TRAVERSE IN MAY OF 2013. WE HAVE BEEN HAVING A PROBLEM WITH THE POWER STEERING OFF AND ON FOR OVER A YEAR. THE SUV ONLY HAD 58000 MILES ON IT WHEN WE BOUGHT IT. WE JUST DEALT WITH IT, BECAUSE WE EITHER DON'T HAVE THE TIME OR THE MONEY TO FIX THE PROBLEM. THAT WAS UNTIL RECENTLY, I WAS DRIVING HOME FROM WORK AND ALMOST RAN OFF THE ROAD, BECAUSE THE STEERING LOCKED UP ON ME. I CONSIDER THIS A HAZARD AND ONE I DON'T WANT TO LOSE MY LIFE FOR. THERE IS NO REASON TO HAVE TO REPLACE A LIFETIME PART LIKE THIS. I HAVE HAD OTHER CARS THAT I HAVE YET TO REPLACE THIS ITEM ON, ONE IS 11 YRS OLD AND HAS 200000 MILES ON IT. *TR

NHTSA ODI #10596055

14,200 miles · Jun 3, 2014
Steering

BOUGHT A 2010 TRAVERSE 2 WEEKS AGO. ONLY 14,145 MILES, HAD THE STEERING PUMP AND RACK AND PINION CHANGED ALREADY. STILL MAKING WEIRD NOISE. SURELY THERE NEEDS TO BE A RECALL, IS GM WAITING FOR FATALITIES FIRST? *TR

NHTSA ODI #10595951

Official recalls

5

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

10V375000 · Seat Belts

Aug 12, 2010

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence & remedy

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648