NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
669 reports34,000 miles · Dec 31, 2014
Steering
TOOK VEHICLE IN TO GET CHECK ENGINE LIGHT ISSUE LOOKED AT (TIMING BELT ISSUE, NOT A RECALL, BUT COVERED BY CHEVY). WHILE THEY HAD THE ENGINE TORE DOWN, THEY INFORMED US THAT THERE WAS A FLUID LEAK WITH THE POWER STEERING GEAR AND WAS GOING TO COST $1,400 TO FIX AS IT WAS NOT COVERED UNDER WARRANTY. THIS WAS HARD TO BELIEVE GI…
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TOOK VEHICLE IN TO GET CHECK ENGINE LIGHT ISSUE LOOKED AT (TIMING BELT ISSUE, NOT A RECALL, BUT COVERED BY CHEVY). WHILE THEY HAD THE ENGINE TORE DOWN, THEY INFORMED US THAT THERE WAS A FLUID LEAK WITH THE POWER STEERING GEAR AND WAS GOING TO COST $1,400 TO FIX AS IT WAS NOT COVERED UNDER WARRANTY. THIS WAS HARD TO BELIEVE GIVEN THAT THE CAR ONLY HAS 34,000 MILES. CHEVY SUBSEQUENTLY REDUCED THE COST TO $900. WE WERE ALSO TOLD THAT CHEVY HAD COVERED THE REPAIR COST FOR SOME VINS FOR THIS SAME ISSUE; BUT OUR VIN WAS NOT COVERED. LOOKING AT POSTS ON THE INTERNET; THIS ISSUE CAN LEAD TO A LOSS OF POWER STEERING WHILE MOVING, VERY CONCERNING AND THERE SHOULD BE A RECALL. FORTUNATELY, THIS ISSUE WAS IDENTIFIED IN THE SHOP AND NOT WHILE WE WERE DRIVING. *JS
NHTSA ODI #10669322
74,379 miles · Dec 31, 2014
Electrical System
CHEVY TRAVERSE 2010 WITH 74K MILES. DRIVING VEHICLE ON HIGHWAY DURING MORNING TRAFFIC. VEHICLE CHECK ENGINE LIGHT CAME ON, SERVICE STABILITRAK WARNING, TRACTION CONTROL OFF WARNING, AND REDUCED ENGINE POWER WARNING. VEHICLE SUDDENLY REDUCED ENGINE POWER FROM 65MPH TO 25MPH. PULLED VEHICLE OVER AND SHUT DOWN ENGINE. TURNED V…
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CHEVY TRAVERSE 2010 WITH 74K MILES. DRIVING VEHICLE ON HIGHWAY DURING MORNING TRAFFIC. VEHICLE CHECK ENGINE LIGHT CAME ON, SERVICE STABILITRAK WARNING, TRACTION CONTROL OFF WARNING, AND REDUCED ENGINE POWER WARNING. VEHICLE SUDDENLY REDUCED ENGINE POWER FROM 65MPH TO 25MPH. PULLED VEHICLE OVER AND SHUT DOWN ENGINE. TURNED VEHICLE BACK ON AND CHECK ENGINE LIGHT REMAINED ON AND VEHICLE WOULD NOT GO PAST 25MPH. HAD VEHICLE TOWED TO DEALERSHIP SERVICE DEPARTMENT. CODES WERE P0221, P0121, AND P2176. REPAIRS DONE AT DEALERSHIP FOR FAULTY THROTTLE POSITION SENSOR. NOT COVERED UNDER WARRANTY. PARTS $270.82, LABOR $322.50, AFTER TAXES TOTAL WAS $614.99, PRIOR TO THIS INCIDENT IT HAD OCCURED ON TWO OTHER OCCASSIONS; HOWEVER THE DEALERSHIP SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM UNTIL THIS INCIDENT OCCURED GIVING THEM THE CODES FOR THE THROTTLE POSITION SENSOR. AFTER READING POST ONLINE IT APPEARS THAT MY VEHICLE ISN'T THE ONLY ONE THAT HAS HAD THIS ISSUE. STRONGLY RECOMMEND A RECALL BE ISSUED DUE TO SAFETY CONCERNS SINCE REDUCTION OF POWER ENGINE CAN POTENTIALLY RESULT IN A VEHICLE GETTING REAR ENDED /HIT FROM BEHIND DUE TO THE SUDDEN LOSS OF POWER. *JS
NHTSA ODI #10669286
97,000 miles · Dec 29, 2014
Steering
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNCERTAIN IF THE STEERING PUMP OR THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT R…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNCERTAIN IF THE STEERING PUMP OR THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
NHTSA ODI #10668818
70,689 miles · Dec 23, 2014
Steering
MY 2010 TRAVERSE HAD A POWER STEERING FLUID LEAK IN JULY, 2014. TOOK IT TO THE LOCAL DEALER WHO REPLACED THE POWER STEERING PUMP AT MY COST OF $800. AFTERWARDS, I RECEIVED A LETTER FROM GM STATING THIS WAS A KNOWN ISSUE AND THEY WOULD REIMBURSE FOR ANY REPAIRS. I CONTINUE TO HAVE POWER STEERING PROBLEMS. REPLACEMENT OF THE P…
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MY 2010 TRAVERSE HAD A POWER STEERING FLUID LEAK IN JULY, 2014. TOOK IT TO THE LOCAL DEALER WHO REPLACED THE POWER STEERING PUMP AT MY COST OF $800. AFTERWARDS, I RECEIVED A LETTER FROM GM STATING THIS WAS A KNOWN ISSUE AND THEY WOULD REIMBURSE FOR ANY REPAIRS. I CONTINUE TO HAVE POWER STEERING PROBLEMS. REPLACEMENT OF THE PUMP WAS ONLY A PARTIAL FIX. THIS HAS CREATED A SAFETY ISSUE. TODAY I WAS TOLD THE POWER STEERING GEAR NEEDS REPLACING AT MY COST OF $1,200. BASED ON GM'S CONFESSION THAT THERE ARE KNOWN AND DOCUMENTED POWER STEERING ISSUES, ALL PARTS OF MY POWER STEERING SYSTEM SHOULD BE PAID FOR AND REPAIRED BY GM. *TR
NHTSA ODI #10668085
80,123 miles · Dec 22, 2014
Engine
TRANSMISSION SLIPPED THEN VEHICLE SURGED AHEAD. SOON AFTER WHILE TRAVELING 40 MPH AN ALARM SOUNDED WITH THE MESSAGE "TRACTION CONTROL OFF" AND "SERVICE STABILITRAC / ENGINE POWER REDUCED" AND THE VEHICLE SLOWED RAPIDLY. *TR
NHTSA ODI #10667786
62,500 miles · Dec 20, 2014
Electronic Stability Control (esc)Vehicle Speed Control
DRIVING ON THE FREEWAY, SUDDENLY SEVERAL DINGS GO OFF AND A SERVICE STABILITRACK LIGHT GO OFF, WITH LIGHTS NOTING THE MALFUNCTION LIGHT IS OFF AND THAT THE STABILITRACK IS OFF. THIS WAS FOLLOWED BY A REDUCED ENGINE POWER LIGHT, THEN A SLOW REDUCTION IN ENGINE POWER TO WHERE I COULD NOT GO OVER 35 MPH, UNTIL I PULLED OVER AND RE…
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DRIVING ON THE FREEWAY, SUDDENLY SEVERAL DINGS GO OFF AND A SERVICE STABILITRACK LIGHT GO OFF, WITH LIGHTS NOTING THE MALFUNCTION LIGHT IS OFF AND THAT THE STABILITRACK IS OFF. THIS WAS FOLLOWED BY A REDUCED ENGINE POWER LIGHT, THEN A SLOW REDUCTION IN ENGINE POWER TO WHERE I COULD NOT GO OVER 35 MPH, UNTIL I PULLED OVER AND REPEATEDLY TURNED THE CAR ON AND OFF. THIS HAS HAPPENED NUMEROUS TIMES OVER THE PAST YEAR+ BUT BY THE TIME I MADE IT BACK HOME THE ISSUE WAS FINE. UNTIL THE PAST 2 WEEKS. IT SEEMS TO BE OCCURRING MORE FREQUENTLY, INCLUDING TODAY WHILE I WAS DRIVING ON THE ROAD ( I DRIVE A LOT FOR WORK). TODAY IT HAPPEN A TOTAL OF 6 TIMES. I HAVE TAKEN IT IN TO MY MECHANIC SEVERAL WEEKS AGO AND THEY CHECKED THE SENSORS, CLEANED THEM AND THOUGHT WE COULD SEE IF THAT WOULD WORK. IT DID NOT, HE SAID THE NEXT STEP IS A PRICEY REPLACEMENT OF THE THROTTLE BODY. I SEE THAT THIS IS NOT INCLUDED ON THE LIST OF RECALL ITEMS FOR THE 2010 CHEVY TRAVERSE. I HAVE ALREADY HAD 2 THIS YEAR. THIS IS A DANGEROUS ISSUE, I WAS LUCKY TO NOT BE HIT BY THE SUDDEN DECREASE IN ENGINE POWER, EACH TIME THIS HAS HAPPENED. I KNOW I AM NOT THE ONLY ONE WITH THIS ISSUE WITH THE TRAVERSE AND I AM WONDERING WHY THIS IS NOT INCLUDED IN THE RECALL ITEMS, AS THE SEAT BELT ISSUE WAS. I DON'T KNOW IF THERE HAVE BEEN ANY DEATHS FROM THIS ISSUE, BUT HONESTLY IF THERE HASN'T BEEN IT IS ONLY A MATTER OF TIME. DRIVING A VEHICLE THAT SUDDEN LOSES POWER ON I-80, WHERE THE SPEED LIMIT IS 70 MPH, WITH MANY SEMI TRUCKS, AND YOUR VEHICLE SPEED DROPS DOWN TO 35 MPH AND YOU NEED TO PULL OVER IS A SAFETY HAZARD AND NEEDS TO BE RECALLED. I AM CURRENTLY LOOKING INTO GETTING A DIFFERENT SUV, THAT I CAN DRIVE MYSELF AND MY FAMILY SAFELY IN. PLEASE INVESTIGATE THIS. THANK YOU. *DT
NHTSA ODI #10667457
53,000 miles · Dec 17, 2014
Steering
I HAVE A 2010 CHEVY TRAVERSE WHICH HAS A PROBLEM WITH THE POWER STEERING COMPONENTS. CHEVROLET HAS ISSUED A RECALL ON THE CHEAP PART, THE POWER STEERING PUMP BUT DOES NOT COVER THE EXPENSIVE PART OF THE DEFECT WHICH IS THE RACK AND PINION/STEERING GEAR. WHY, BECAUSE THEY DON'T CARE IF PEOPLE CRASH AND THEY MAKE MORE MONEY WITH T…
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I HAVE A 2010 CHEVY TRAVERSE WHICH HAS A PROBLEM WITH THE POWER STEERING COMPONENTS. CHEVROLET HAS ISSUED A RECALL ON THE CHEAP PART, THE POWER STEERING PUMP BUT DOES NOT COVER THE EXPENSIVE PART OF THE DEFECT WHICH IS THE RACK AND PINION/STEERING GEAR. WHY, BECAUSE THEY DON'T CARE IF PEOPLE CRASH AND THEY MAKE MORE MONEY WITH THE STEERING GEAR IN REPAIR WORK. IF YOU OWN A TRAVERSE AND HEAR THE WHINING NOISE FROM THE STEERING WHEEL DON'T LET THE DEALER TELL YOU ITS NO BIG DEAL. MAKE THEM CHANGE THE POWER STEERING PUMP AND THE RACK AND PINION BEFORE YOU LOSE STEERING CONTROL LIKE EVERYONE ELSE WITH A TRAVERSE. EVEN BETTER, DON'T BUY A CHEVY. NOW THAT I AM AWARE OF THIS ISSUE AND KNOW THAT BASICALLY IT CANT BE FIXED WITH THE TRAVERSE AND THEY AREN'T BEING FORCED TO FIX IT, I WILL NOT HAVE MY WIFE DRIVE THIS CAR WITH KIDS IN IT EVEN THOUGH I JUST PAID $1400 TO HAVE A REPAIR THAT WILL NOT LAST. *TR
NHTSA ODI #10667004
93,831 miles · Dec 15, 2014
Electronic Stability Control (esc)
STABILITRAK LIGHT COMES ON/OFF, MESSAGE SHOWS THAT STABILITRAK/PARK ASSIST ARE OFF RANDOMLY. NUMEROUS COMPLAINS FOR CHEVROLET STABILITRAK ISSUES. TRAVERSEFORUM.NET, EDMONDS.COM. STABILITY CONTROL IS A FEDERALLY MANDATED FEATURE, THE NHTSA SHOULD BE VIGOROUSLY RESEARCHING THESE COMPLAINTS. *TR
NHTSA ODI #10664465
95,000 miles · Dec 10, 2014
Steering
WHILE DRIVING LOST ALL POWER STEERING. DEALER SAID THE PUMP WAS TO BE RECALLED BUT THE PUMP CASED THE RACK AND PINION TO FAIL WHY IS NOT COVERED UNDER WARRANTY WITH A COST OF ROUGHLY $1200. *TR
NHTSA ODI #10663363
Mileage unknown · Dec 9, 2014
Equipment
2010 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO A RECALL IN WHICH THEY HAVEN'T RECEIVED ANY RESULTS. *TGW THE CONSUMER STATED THE REPAIR SHOP REFUSED TO OWN UP TO THE MISTAKES THEY MADE ON THE AIR CONDITION VENTS. *JB
NHTSA ODI #10658481
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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