NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
669 reports54,000 miles · Sep 25, 2015
EngineFuel/propulsion System
CAR STALLED OUT 1 MONTH PRIOR TO THIS PARTICULAR INCIDENT IN THE MIDDLE OF A RESIDENTIAL INTERSECTION. CHECK ENGINE LIGHT DID NOT COME ON EITHER. TOOK THE CAR INTO GOODYEAR FOR A CHECK AND NOTHING SHOWED UP ON THEIR COMPUTER, CAR WAS DRIVEN FOR 20 MIN WITHOUT INCIDENT EITHER. WAS ADVISED TO TRY AND USE A FUEL INJECTION FLUSH. …
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CAR STALLED OUT 1 MONTH PRIOR TO THIS PARTICULAR INCIDENT IN THE MIDDLE OF A RESIDENTIAL INTERSECTION. CHECK ENGINE LIGHT DID NOT COME ON EITHER. TOOK THE CAR INTO GOODYEAR FOR A CHECK AND NOTHING SHOWED UP ON THEIR COMPUTER, CAR WAS DRIVEN FOR 20 MIN WITHOUT INCIDENT EITHER. WAS ADVISED TO TRY AND USE A FUEL INJECTION FLUSH. GASOLINE COULD BE SMELLED INSIDE THE CAR AFTER THE STALLING INCIDENT. 9/13/15: WHILE DRIVING ON THE FREEWAY THE CHECK ENGINE LIGHT CAME ON, CAR STARTED TO SLOW DOWN DRAMATICALLY. STRONG SMELL OF GASOLINE STARTED TO SEEP INTO THE CAR. CAR FINALLY STALLED OUT AS WE APPROACHED THE SHOULDER LANE. THE SMELL OF GASOLINE WAS VERY STRONG AT THIS POINT, INSIDE AND OUTSIDE. CAR WAS TOWED TO GOODYEAR. HOOKED UP CAR TO THE COMPUTER AND THERE WERE 6 THINGS WRONG WITH THE CAR. WAS TOLD TO TAKE IT INTO THE CHEVY DEALERSHIP WHERE I BOUGHT THE CAR IN 2010. OWNER OF GOODYEAR STORE ALSO INFORMED US THAT PRIOR TO OUR CAR COMING IN, 3 CARS OF THE SAME MAKE, MODEL, AND YEAR CAME IN THIS PAST YEAR FOR THE SAME PROBLEM. THEY ADVISED ALL OF THE OTHER 2010 CHEVY TRAVERSE OWNERS TO GO BACK TO THE DEALERSHIP. BROUGHT IN THE CAR TO DEALERSHIP. UPON STARTING UP MY CAR, THE ENTIRE SERVICE AREA STARTED TO SMELL OF GASOLINE. CAR WAS HOOKED UP TO THE COMPUTER AND I WAS THEN TOLD THAT I WOULD HAVE TO PAY $2200 TO FIX THE "MULTIPLE PROBLEMS". THE 5 OUT OF 6 FUEL INJECTORS WERE MISFIRING. FUEL PUMP, INJECTORS, SPARK PLUGS, AND MORE NEED TO BE REPLACED. CHECK ENGINE LIGHT NEVER TURNED ON ONCE SINCE I BOUGHT THIS CAR IN 2010, UNTIL THE INCIDENT ON 9/13/15 ON THE FREEWAY. MY WARRANTY JUST RAN OUT IN MAY OF THIS YEAR, WITHOUT INCIDENT! NOW THAT MY WARRANTY HAS EXPIRED, THIS HAPPENS!
NHTSA ODI #10777685
Mileage unknown · Sep 18, 2015
Steering
STARTED WITH A WHINING NOISE AT LOW SPEED APPROX 3 YEARS AGO AND THEN SLOWLEY STARTED TIGHTENING AT LOW SPEED THEN ULTIMATLY GIVING OUT COMPLETELY. THE TIGHTENING WAS A FRIGHTENING THING AS YOU NEVER KNEW WHEN IT WAS GOING TO DO IT AND YOU HAD TO BE PREPARED FOR IT TO OTHER WISE YOU WOULD HAVE HIT ANOTHER CAR OR PERSON.
NHTSA ODI #10765121
120,000 miles · Sep 11, 2015
Engine
TRACTION CONTROL WARNING LIGHT FLASHED ON AND OFF SEVERAL TIMES. WHEN IT WAS ON THE STEERING BECAME DIFFICULT. TRIED TO PASS A SLOW MOVING TRUCK. ENGINE RPMS WHEN UP BUT VEHICLE DID NOT ACCELERATE. CHECK ENGINE LIGHT CAME ON. HAD MECHANIC CHECK CODE AND THE FOLLOWING CODES SHOW UP U0121, U0073 AND U0121 HE STATED A PRODUCT SAFET…
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TRACTION CONTROL WARNING LIGHT FLASHED ON AND OFF SEVERAL TIMES. WHEN IT WAS ON THE STEERING BECAME DIFFICULT. TRIED TO PASS A SLOW MOVING TRUCK. ENGINE RPMS WHEN UP BUT VEHICLE DID NOT ACCELERATE. CHECK ENGINE LIGHT CAME ON. HAD MECHANIC CHECK CODE AND THE FOLLOWING CODES SHOW UP U0121, U0073 AND U0121 HE STATED A PRODUCT SAFETY NOTICE #14515B HAD BEEN ISSUED FOR THIS PROBLEM. CONTACTED A CHEVY DEALER AND WAS TOLD THIS WAS NOT A RECALL ISSUE.
NHTSA ODI #10763059
104,000 miles · Sep 1, 2015
Seat Belts
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE THIRD-ROW SEAT DRIVER AND PASSENGER SIDE SEAT BELT RETRACTORS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SEAT BELT RETRACTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE …
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE THIRD-ROW SEAT DRIVER AND PASSENGER SIDE SEAT BELT RETRACTORS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SEAT BELT RETRACTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10760809
35,664 miles · Sep 1, 2015
Steering
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,664.
NHTSA ODI #10760728
82,000 miles · Sep 1, 2015
Electrical SystemElectronic Stability Control (esc)Engine
ME & MY FAMILY WERE DRIVING ON THE HIGHWAY, DOING 65 MPH, & SUDDENLY THE CHIME IN MY VEHICLE GOES OFF, & IN THE DISPLAY WINDOW IT READS SERVICE TRACTION CONTROL, SERVICE STABILITRAK & PARK ASSIST OFF. ALSO THE ENGINE LIGHT & I BELIEVE THE STABILITRAK LIGHT COME ON. THEN THE VEHICLE JUST SLOWS DOWN & WHEN I TRY TO PUSH THE GAS TO…
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ME & MY FAMILY WERE DRIVING ON THE HIGHWAY, DOING 65 MPH, & SUDDENLY THE CHIME IN MY VEHICLE GOES OFF, & IN THE DISPLAY WINDOW IT READS SERVICE TRACTION CONTROL, SERVICE STABILITRAK & PARK ASSIST OFF. ALSO THE ENGINE LIGHT & I BELIEVE THE STABILITRAK LIGHT COME ON. THEN THE VEHICLE JUST SLOWS DOWN & WHEN I TRY TO PUSH THE GAS TO GO, IT WILL NOT GO OVER 20 MPH. I PUT MY HAZARD LIGHTS ON & LUCKILY I WAS JUST A FEW MINUTES FROM HOME. THE NEXT DAY I TAKE MY VEHICLE BACK TO GREG MAY HONDA WHERE I PURCHASED IT, THEY PUT IT ON THAT MACHINE & THEY SAID I WOULD HAVE TO TAKE IT TO A CHEVY DEALERSHIP. THAT SAME DAY I TAKE IT & THEY TELL ME IT'S THE THROTTLE BODY. SO I DRIVE MY VEHICLE HOME & TRY TO COME UP WITH THE MONEY TO MAKE THE REPAIR & I TAKE MY VEHICLE TO MY PERSONNEL MECHANIC ON FEB 27, 2015, THEY REPLACE THE THROTTLE BODY FOR $521.79 (I DO HAVE RECEIPT). 3 MONTHS LATER ON MAY 23, 2015 THE SAME PROBLEM HAPPENED AGAIN WHILE I WAS OUT OF TOWN. 3 MONTHS AFTER THAT ON AUG 7, 2015 IT DID IT. AND AGAIN ON SEPT 1, 2015. I PURCHASED THIS VEHICLE USED ON NOV 29, 2014, I ONLY HAD IT 3 MONTHS WHEN IT BEGAN TO MESS UP ON ME. EACH TIME IT HAPPENED I AM EITHER ON A BUSY CITY STREET OR ON THE HIGHWAY. I HAVE 5 CHILDREN IN MY VEHICLE & THIS IS EXTREMELY DANGEROUS FOR MY FAMILY.
NHTSA ODI #10760629
80,000 miles · Aug 25, 2015
Steering
WHEN MAKING LEFT OR RIGHT TURNS THE STEERING WHEEL WILL STIFFEN MAKING COMPLETING TURNS VERY DIFFICULT. A COUPLE OF TIMES I HAD TO MAKE COMPLETE STOPS TO AVOID HITTING VEHICLES OR GOING INTO A DITCH. I ALSO NOTICED THE STEERING STIFFENING WHILE MAKING SLIGHT TURNS WHILE DRIVING AT NORMAL HIGHWAY SPEED. THIS IS SERIOUSLY PUTTI…
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WHEN MAKING LEFT OR RIGHT TURNS THE STEERING WHEEL WILL STIFFEN MAKING COMPLETING TURNS VERY DIFFICULT. A COUPLE OF TIMES I HAD TO MAKE COMPLETE STOPS TO AVOID HITTING VEHICLES OR GOING INTO A DITCH. I ALSO NOTICED THE STEERING STIFFENING WHILE MAKING SLIGHT TURNS WHILE DRIVING AT NORMAL HIGHWAY SPEED. THIS IS SERIOUSLY PUTTING MY FAMILY IN DANGER.
NHTSA ODI #10759299
67,000 miles · Aug 21, 2015
Electronic Stability Control (esc)
I HAVE A 2010 CHEVY TRAVERSE LT WITH 67000 MILES. LAST MONTH WHILE DRIVING MY ALL THE CONTROLS STARTED GOING CRAZY AND ERROR MESSAGE WAS SAYING "TRACTION CONTROL OFF, SERVICE STABILITRAC, SERVICE TRACTION CONTROL" SERVICE STABILITRAK / REDUCED ENGINE / TRACTION CONTROL OFF/ PARKING ASSIST OFF MESSAGE APPEARED ON THE DIC AND THE…
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I HAVE A 2010 CHEVY TRAVERSE LT WITH 67000 MILES. LAST MONTH WHILE DRIVING MY ALL THE CONTROLS STARTED GOING CRAZY AND ERROR MESSAGE WAS SAYING "TRACTION CONTROL OFF, SERVICE STABILITRAC, SERVICE TRACTION CONTROL" SERVICE STABILITRAK / REDUCED ENGINE / TRACTION CONTROL OFF/ PARKING ASSIST OFF MESSAGE APPEARED ON THE DIC AND THE CAR WENT INTO "REDUCED ENGINE POWER" MODE AND WOULD ONLY BLEM TO HAVE BEEN FIXED. NOW TODAY I WAS DRIVING MY CAT TO THE VET WHEN ALL OF A SUDDEN HERE WE GO AGAIN THE SAME PROBLEM AS LAST MONTH. I WENT FROM 45 MPH DOWN TO DROPPING DOWN TO 15 MPH AT RANDOM IS NOT SAFE AND VERY DANGEROUS CONSIDERING YOU CANT JUST OVER LANES IF YOU ARE IN TRAFFIC WHEN I TOPPED FOR GAS I TRIED TO TURN IT OFF AND WAIT THEN RESTART AS MANUAL SUGGESTS BUT IT DIDN'T HELP, THE MESSAGE REAPPEARED. ONCE THE CAR FINALLY STARTED I WENT STRAIGHT TO WALDORF CHEVY DEALER. I TOOK IT IN TO SEE WHAT CODES AND EVERYTHING POINTED TO NEEDING A COMPUTER BOARD WHICH ENDED UP COSTING $1009.00 CHEVY DEALERSHIP SAID "PROBABLY JUST FLUKE, HOPEFULLY WON'T HAPPEN AGAIN"! NOT A GOOD ANSWER FOR ME BECAUSE I DRIVE AROUND AND MY HUSBAND DEPLOYED TO AFGHANISTAN I DON'T NEED ISSUES WITH MY ONLY CAR. THIS SHOULD BE A COVERED REPAIR. I CALLED BOTH CHEVY AND GM AND HAVE TO SAY I WAS HAPPY WITH THE CUSTOMER SERVICE I RECEIVED. I WANT TO KNOW WHY GM KNOWS THIS IS A REOCCURRING ISSUE IN THE TRAVERSE AND HAVE NOT NOTIFIED OWNERS AND SENT OUT A FACTORY RECALL. IF THE DEALER DARES COME BACK AND SAY THROTTLE POSITION SENSOR NEEDS REPLACED AND REFUSES TO FIX IT AT NO COST AT LEASE I CALLED CORPORATE SO THEY WILL BE INVOLVED IN THIS MATTER THIS TIME!!!! :)
NHTSA ODI #10758491
75,000 miles · Aug 19, 2015
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10749869
80,000 miles · Aug 10, 2015
Steering
THE VEHICLE EXPERIENCES LOSS OF POWER STEERING AT LOW SPEEDS. CHEVROLET ISSUED A SPECIAL WARRANTY FOR THE POWER STEERING PUMP, HOWEVER WHEN TAKEN TO THE DEALER, THE VEHICLE ALSO HAD A CRACKED STEERING RACK. A QUICK INTERNET SEARCH SHOWED THAT HUNDREDS OF OTHER DRIVERS ARE EXPERIENCING THE SAME PROBLEM. CHEVROLET IS ONLY OFFER…
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THE VEHICLE EXPERIENCES LOSS OF POWER STEERING AT LOW SPEEDS. CHEVROLET ISSUED A SPECIAL WARRANTY FOR THE POWER STEERING PUMP, HOWEVER WHEN TAKEN TO THE DEALER, THE VEHICLE ALSO HAD A CRACKED STEERING RACK. A QUICK INTERNET SEARCH SHOWED THAT HUNDREDS OF OTHER DRIVERS ARE EXPERIENCING THE SAME PROBLEM. CHEVROLET IS ONLY OFFERING TO FIX ONE COMPONENT OF A FAULTY STEERING SYSTEM, LEAVING DRIVERS TO FOOT THE BILL FOR THE OTHER FAULTY PARTS.
NHTSA ODI #10747516
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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