MY 2010 CHEVY TRAVERSE WAS FINE UNTIL I MADE A U-TURN AND I HEARD A LOUD NOISE. TH CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE DEALERSHIP. THEY TOLD ME IT WAS THE TIMING CHAIN AND IT WAS NOT UNDER WARRANTY AND WOULD COST $300 TO FIX. I PAID AND HAD IT FIXED THEN NOW TWO YEARS LATER , I WAS DRIVING ON THE FREEWAY AND IT START…
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MY 2010 CHEVY TRAVERSE WAS FINE UNTIL I MADE A U-TURN AND I HEARD A LOUD NOISE. TH CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE DEALERSHIP. THEY TOLD ME IT WAS THE TIMING CHAIN AND IT WAS NOT UNDER WARRANTY AND WOULD COST $300 TO FIX. I PAID AND HAD IT FIXED THEN NOW TWO YEARS LATER , I WAS DRIVING ON THE FREEWAY AND IT STARTED LOSING GAS AND SLOWING DOWN. I WAS ABLE TO PULL OVER. I TOOK TO MECHANIC AND IT'S THE TIMING CHAIN AGAIN!!!!! I HEARD THERE MIGHT BE A RECALL???? I DON'T HAVE THE MONEY TO FIX SO IT'S JUST SITING IN MY BACK YARD!!!!
NHTSA ODI #11190331
100,000 miles · Mar 2, 2019
EngineSteeringUnknown Or Other
I HAVE ANTIFREEZE IN THE ENGINE IT HAS BEEN LEAKING FLUID. I TOOK IT TO A SHOP AND THEY TOLD ME THE ANTIFREEZE IS IN THE ENGINE AND I NEEDED A NEW ENGINE. I ALSO PUT A POWER STEERING PUMP IN BECAUSE THE CAR WAS HAVING ISSUES TURNING TWO YEARS INTO ME HAVING THE SUV. I BOUGHT THE SUV IN 2015. IT HAS BEEN INE ISSUE AFTER ANOTHER.
NHTSA ODI #11183667
128,000 miles · Jun 19, 2018
Electrical SystemUnknown Or Other
ALARM SOUNDS FOR NO APPARENT REASON. NO ONE ATTEMPT TO GET INTO VEHICLE. HAPPENS SEVERAL TIMES WEEKS. ALSO HOOD LATCH LIGHT ON DASH COMES AND GOES.
NHTSA ODI #11102509
175,000 miles · Jun 18, 2018
Electronic Stability Control (esc)EngineUnknown Or Other
WHILE DRIVING WITH MY DAUGHTER MY TRUCK STARTED TO PICK UP SPEED THAN SLOW DOWN AS IF IT WAS ABOUT TO CUT OFF. THE CHECK ENGINE LIGHT CAME ON THAN THE ENGINE POWER STARTED TO REDUCE .WE HAD IT CHECKED OUT AND WE TOLD SEVERAL DIFFERENT CODES SHOWED. THE VEHICLE WILL NOT TURN BACK ON. THE DEALERSHIP INFORMED US THAT THE TIMING CH…
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WHILE DRIVING WITH MY DAUGHTER MY TRUCK STARTED TO PICK UP SPEED THAN SLOW DOWN AS IF IT WAS ABOUT TO CUT OFF. THE CHECK ENGINE LIGHT CAME ON THAN THE ENGINE POWER STARTED TO REDUCE .WE HAD IT CHECKED OUT AND WE TOLD SEVERAL DIFFERENT CODES SHOWED. THE VEHICLE WILL NOT TURN BACK ON. THE DEALERSHIP INFORMED US THAT THE TIMING CHAIN HAD STRETCHED AND NEEDED TO BE REPLACED. AFTER LOOKING UP RECALLS ON THE VEHICLE AND THE PROBLEM OTHERS ARE HAVING WITH THE SAME MAKE AND MODEL I CALLED GM TO SEE IF THEY WERE WILLING TO HELP. I WAS TOLD THERE'S NOTHING THEY CAN DO BECAUSE THE PROBLEM IS NOT BIG AS OF NOW BUT IN THE FUTURE IF THEY CONTINUE TO HAVE THEM PROBLEMS THEY WOULD SEND ME OUT A RECALL ON IT. MY PROBLEM IS HOW MANY MORE COMPLAINTS DO THEY NEED BEFORE THEY RECALL TIMING CHAIN FOR THE TRAVERSE. I FEEL THEY ARE VERY DANGEROUS WHILE DRIVING IF THE TRUCKS WILL SHUT DOWN WHILE DRIVING HIGH SPEEDS. A LOT OF PEOPLE CAN BE HURT BEING THIS.
NHTSA ODI #11102305
125,000 miles · Dec 5, 2017
EngineUnknown Or Other
IN 2015, OUR VEHICLE BEGAN MAKING WEIRD SOUND ON ACCELERATION AND DECELERATION. ACCELERATION WOULD RAMP SLOWLY OR STALL SPORADICALLY WHILE IN MOTION. WE TOOK IT INTO A CHEVY DEALERSHIP, WHERE WE WERE TOLD THAT THE TIMING CHAIN WAS STRETCHED. WE PAID FOR THE REPAIR. IN NOVEMBER 2017, THE SAME EVENTS OCCURRED AGAIN WHILE IN MO…
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IN 2015, OUR VEHICLE BEGAN MAKING WEIRD SOUND ON ACCELERATION AND DECELERATION. ACCELERATION WOULD RAMP SLOWLY OR STALL SPORADICALLY WHILE IN MOTION. WE TOOK IT INTO A CHEVY DEALERSHIP, WHERE WE WERE TOLD THAT THE TIMING CHAIN WAS STRETCHED. WE PAID FOR THE REPAIR. IN NOVEMBER 2017, THE SAME EVENTS OCCURRED AGAIN WHILE IN MOTION. AGAIN THE DEALERSHIP STATED THAT THE ISSUE WAS A STRETCHED INTERNAL TIMING CHAIN.
NHTSA ODI #11052650
17,928 miles · Dec 2, 2017
Unknown Or Other
TIMING BELT AND CENSORS/
NHTSA ODI #11051844
113,000 miles · Aug 15, 2017
Unknown Or Other
SINCE MAY 2017 I HAVE HAD ISSUES WHERE THIS CAR WILL RUN PERFECT ALL DAY AND WHEN I SHUT IT OFF AND GO TO GET BACK IN IT IT WILL NOT START. IT IS LIKE IT IS DISABLED. BEEN IN THE SHOP 4 TIMES IN THE LAST 4 MONTHS THIS SEEMS TO HAPPEN MONTHLY AND WHEN VEHICLE IS STATIONARY. THIS LAST TIME I WAS GETTING TRANSMISSION FLUSHED AND T…
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SINCE MAY 2017 I HAVE HAD ISSUES WHERE THIS CAR WILL RUN PERFECT ALL DAY AND WHEN I SHUT IT OFF AND GO TO GET BACK IN IT IT WILL NOT START. IT IS LIKE IT IS DISABLED. BEEN IN THE SHOP 4 TIMES IN THE LAST 4 MONTHS THIS SEEMS TO HAPPEN MONTHLY AND WHEN VEHICLE IS STATIONARY. THIS LAST TIME I WAS GETTING TRANSMISSION FLUSHED AND THE MECHANIC HAD FINISHED FIRST PART AND ASKED ME TO START IT AND GOT NOTHING. ALL THE LIGHTS COME ON IT WILL NOT START TRIED SEVERAL TIMES HAD TO BE PUSHED OUT OF GARAGE AND CALL A TOW TRUCK AGAIN. DEALER CAN'T FIND ANYTHING. IN JULY WE REPLACED THE STARTER AND A BATTERY CABLE AND AS SOON AS I GOT HOME AND PARKED IT DID THE EXACT SAME THING.
NHTSA ODI #11015331
80,000 miles · Jun 17, 2017
Unknown Or Other
THE AC SYSTEM DOES NOT WORK. WE HAVE RECHARGED IT AND NOW IT IS GOING INTO THE MECHANIC NEXT WEEK FOR WORK. IT STARTED OUT WITH A HISSING NOISE, THEN WENT TO WHERE ONE SIDE BLEW HOT AIR AND THE OTHER COOL NOT COLD AIR, GOT THAT FIXED AND AC RECHARGED WORKED ALL LAST SUMMER AND NOW THIS SUMMER NOTHING NO AC HAD IT RECHARGED AND W…
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THE AC SYSTEM DOES NOT WORK. WE HAVE RECHARGED IT AND NOW IT IS GOING INTO THE MECHANIC NEXT WEEK FOR WORK. IT STARTED OUT WITH A HISSING NOISE, THEN WENT TO WHERE ONE SIDE BLEW HOT AIR AND THE OTHER COOL NOT COLD AIR, GOT THAT FIXED AND AC RECHARGED WORKED ALL LAST SUMMER AND NOW THIS SUMMER NOTHING NO AC HAD IT RECHARGED AND WITHIN 5 DAYS IT STOPPED WORKING AGAIN. FROM ALL OF THE RESEARCH WE HAVE DONE IT APPEARS THERE ARE A LOT OF ISSUES WITH THE AC SYSTEM IN THE TRAVERSE AMONG OTHER CROSSOVER SUV AND IT IS A VERY COSTLY REPAIR. WE PURCHASED THE TRAVERSE IN MAY 2015 AC WORKED, 2016 RECHARGED IT AND FIXED THE BLOWER MOTOR AND NOW 2017 NO AC.
NHTSA ODI #10995683
80,000 miles · Mar 3, 2016
Electrical SystemUnknown Or OtherVisibility/wiper
PASSENGER SIDE WINDOW WILL NOT GO DOWN FROM DRIVER SIDE. DRIVER SIDE TRIES NOT TO GO DOWN. BOTH HEADLIGHTS WENT OUT DAYS APART. PASSENGER HEAT DOES NOT WORK WHILE DRIVER AND BACK HEAT WORKS. TIRE GAGE SAYS REAR TIRE PRESSURE LOW WHEN IT MEANS THE FRONT. WHEN AIR IS ADDED THE NEXT DAY IT SAYS TIRE PRESSURE LOW AGAIN. POWER LIFT G…
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PASSENGER SIDE WINDOW WILL NOT GO DOWN FROM DRIVER SIDE. DRIVER SIDE TRIES NOT TO GO DOWN. BOTH HEADLIGHTS WENT OUT DAYS APART. PASSENGER HEAT DOES NOT WORK WHILE DRIVER AND BACK HEAT WORKS. TIRE GAGE SAYS REAR TIRE PRESSURE LOW WHEN IT MEANS THE FRONT. WHEN AIR IS ADDED THE NEXT DAY IT SAYS TIRE PRESSURE LOW AGAIN. POWER LIFT GATE FALLING. THESE THINGS HAPPEN WHILE STATIONARY AND IN MOTION.
NHTSA ODI #10839618
Mileage unknown · Feb 27, 2016
SteeringUnknown Or Other
2010 CHEVROLET TRAVERSE TRANSMISSION PROBLEM WHILE DRIVING THE THE VEHICLE ITS NOT CHANGING GEARS AT TIMES AND IT SLIPS. AT TIMES WHEN IT DOES NOT SLIPS, IT STARTS TO MAKE A LOUD MUFFLER SOUND WHILE DRIVING AND MY FOOT IS ON THE GAS AND ITS LIKE FORCING THE VEHICLE TO MOVE. IN ORDER TO STOP THE SOUND AND SLIP, I SOMETIME HA…
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2010 CHEVROLET TRAVERSE TRANSMISSION PROBLEM WHILE DRIVING THE THE VEHICLE ITS NOT CHANGING GEARS AT TIMES AND IT SLIPS. AT TIMES WHEN IT DOES NOT SLIPS, IT STARTS TO MAKE A LOUD MUFFLER SOUND WHILE DRIVING AND MY FOOT IS ON THE GAS AND ITS LIKE FORCING THE VEHICLE TO MOVE. IN ORDER TO STOP THE SOUND AND SLIP, I SOMETIME HAVE TO PLACE CAR ON PARK AND THEN PUT ON DRIVE TO RE ADJUST. SOMETIMES IT WORKS AND SOMETIME IT DOES NOT. TOOK THE CAR TO MY LOCAL MECHANIC WHO DIAGNOSED THE VEHICLE AND STATE THAT THERE WERE ALOT OF CODES FOR THE TRANSMISSION WHICH IS UNUSUAL FOR A TRANSMISSION THAT NEW(FOR A 2010). I THEN CONTACTED A CHEVY DEALER WHO STATE THAT THERE IS NO COMPLAINT REGARDING TRANSMISSION. I BELIEVE THIS VEHICLE IS UNSAFE TO DRIVE. PLEASE HELP AS I HAVE TWO YOUNG CHILDREN THAT IS ON THE VEHICLE WITH ME ON A DAILY BASIS. THIS ISSUE SOMETIMES HAPPEN AND SOME TIME IT DOES NOT. THE STEERING WHEEL OF THE VEHICLE ALSO MAKES A SOUND WHEN TURNING. THE AC BLOWS, BUT THE FROM VENT ONLY BLOW AIR FROM THE BOTTOM AND NOT THROUGH THE VENTS. I DON'T KNOW IF THIS IS PART OF THE ISSUE OR A DIFFERENT ISSUE.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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