THE STEERING LOCKS UP WHEN TURNING LEFT OR RIGHT AT VERY LOW SPEEDS SUCH AS WHEN TURNING A CORNER OR PULLING INTO A PARKING SPACE. I WOULD HAVE HOPED BY NOW GM WOULD HAVE ISSUED A RECALL GIVEN THE POTENTIALLY DANGEROUS IMPLICATIONS OF NOT BEING ABLE TO STEER YOUR CAR. CLEARLY, THIS IS A KNOWN AND GROWING ISSUE. HTTP://WWW.AR…
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THE STEERING LOCKS UP WHEN TURNING LEFT OR RIGHT AT VERY LOW SPEEDS SUCH AS WHEN TURNING A CORNER OR PULLING INTO A PARKING SPACE. I WOULD HAVE HOPED BY NOW GM WOULD HAVE ISSUED A RECALL GIVEN THE POTENTIALLY DANGEROUS IMPLICATIONS OF NOT BEING ABLE TO STEER YOUR CAR. CLEARLY, THIS IS A KNOWN AND GROWING ISSUE. HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/CHEVROLET/TRAVERSE/STEERING/PROBLEM.ASPX. *TR
NHTSA ODI #10578363
80,000 miles · Apr 8, 2014
Steering
POWER STEERING GOES OUT INTERMITTENTLY AT LOW RATES OF SPEED, WHILE TRYING TO MAKE TURNS, CAN NOT TURN THE STEERING WHEEL WHEN IT DOES THIS, I HAVE TAKEN MY TRAVERSE TO THE LOCAL DEALERSHIP 3 TIMES BUT BECAUSE IT'S OUT OF WARRANTY THEY WANT ME TO PAY $1000 FOR PARTS PLUS LABOR CHARGES TO HAVE THE RACK & PINION AS WELL AS THE POW…
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POWER STEERING GOES OUT INTERMITTENTLY AT LOW RATES OF SPEED, WHILE TRYING TO MAKE TURNS, CAN NOT TURN THE STEERING WHEEL WHEN IT DOES THIS, I HAVE TAKEN MY TRAVERSE TO THE LOCAL DEALERSHIP 3 TIMES BUT BECAUSE IT'S OUT OF WARRANTY THEY WANT ME TO PAY $1000 FOR PARTS PLUS LABOR CHARGES TO HAVE THE RACK & PINION AS WELL AS THE POWER STEERING PUMP FIXED. I CALLED GM DIRECTLY 800-222-1020 AND ASKED WHY SO MANY COMPLAINTS HAVE BEEN MADE BUT THERE HASN'T BEEN A RECALL ISSUE & THEY SAID THAT PEOPLE AREN'T REPORTING THIS ISSUE THROUGH THE DEALERSHIP, SO I SUGGEST THAT IF YOU HAVE A TRAVERSE WITH THESE PROBLEMS YOU CONTACT YOUR LOCAL GM DEALER ASAP!!!!! HOPEFULLY WE CAN GET SOME ASSISTANCE WITH THE PRICES OF THIS! *TR
NHTSA ODI #10578317
75,900 miles · Apr 6, 2014
Steering
LOSES POWER STEERING AT VERY LOW SPEEDS SUCH AS TURNING INTO PARKING SPACES. ALMOST IMPOSSIBLE TO TURN STEERING WHEEL. POWER RESUMES WHEN YOU ACCELERATE. *TR
NHTSA ODI #10577791
55,000 miles · Apr 5, 2014
Steering
STEERING INTERMITTENTLY LOOSES POWER CAUSING STEERING WHEEL TO JERK AND MAKING STEERING DIFFICULT. VEHICLE THEN BEGINS TO VEER OUT OF LANE. POWER STEERING PUMP CONSTANTLY "WHINES". MANUFACTURER CONTACTED STATED NOT COVERED BY WARRANTY. THROUGH INTERNET RESEARCH THIS IS AN EXTREMELY COMMON PROBLEM WITH THE TRAVERSE VEHICLE. …
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STEERING INTERMITTENTLY LOOSES POWER CAUSING STEERING WHEEL TO JERK AND MAKING STEERING DIFFICULT. VEHICLE THEN BEGINS TO VEER OUT OF LANE. POWER STEERING PUMP CONSTANTLY "WHINES". MANUFACTURER CONTACTED STATED NOT COVERED BY WARRANTY. THROUGH INTERNET RESEARCH THIS IS AN EXTREMELY COMMON PROBLEM WITH THE TRAVERSE VEHICLE. *TR
NHTSA ODI #10577536
97,207 miles · Apr 4, 2014
Steering
WHEN YOU TRY TO STEER THE AUTOMOBILE IT BECOMES NO POWER STEERING.........IMPOSSIBLE TO TURN THE WHEEL AT ALL........YOU MUST STOP & KEEP TRYING TO TURN IT......& SOMETIMES YOU CANNOT TURN WHEN YOUR MOVING....I AM SCARED WHEN IT STOPS THAT I WILL HIT SOMEONE HEAD ON.....VERY DANGEROUS......MY DEALERSHIP IS TRYING TO CHARGE ME $1…
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WHEN YOU TRY TO STEER THE AUTOMOBILE IT BECOMES NO POWER STEERING.........IMPOSSIBLE TO TURN THE WHEEL AT ALL........YOU MUST STOP & KEEP TRYING TO TURN IT......& SOMETIMES YOU CANNOT TURN WHEN YOUR MOVING....I AM SCARED WHEN IT STOPS THAT I WILL HIT SOMEONE HEAD ON.....VERY DANGEROUS......MY DEALERSHIP IS TRYING TO CHARGE ME $1700 TO REPAIR WHAT IS GMC'S FAULTY EQUIPMENT....THIS IS A DETRIMENT TO ANYONE DRIVING THIS CHEVY TRAVERSE....I HAVE TOLD THEM & THEY ARE STALLING THE REPAIR...........WAITING FOR A RECALL THAT YOU "GMC" ARE PUTTING OFF..........I HAVE REVISED MY WILL TO STATE THAT IF I AM KILLED IN AN AUTOMOBILE ACCIDENT TO LOOK TO THE MAKER GMC OF THIS CAR................IT'S TIME TO FESS UP TO THE REPAIRS THAT NEED TO BE DONE FOR THE PUBLIC SAFETY OF THIS CHEVY TRAVERSE.................I AM 71 YEARS OLD & YOU ARE RESPONSIBLE FOR YOUR PRODUCT........................................
NHTSA ODI #10577499
62,000 miles · Apr 4, 2014
Steering
THIS IS AN UPDATE TO MY EARLIER COMPLAINT OF INTERMITTENT SUDDEN LOSS OF POWER STEERING MAKING TURNS AT LOW SPEEDS. I WAS ABLE TO RELIABLY RECREATE THE LOSS OF POWER ASSIST FOLLOWING THIS PROCEDURE: FINDING AN EMPTY LOT, TURN VEHICLE AND HOLD AT SLOW SPEED (UNDER 10MPH) AND CONTINUE IN COMPLETE CIRCLES. EVENTUALLY, POWER ASSIS…
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THIS IS AN UPDATE TO MY EARLIER COMPLAINT OF INTERMITTENT SUDDEN LOSS OF POWER STEERING MAKING TURNS AT LOW SPEEDS. I WAS ABLE TO RELIABLY RECREATE THE LOSS OF POWER ASSIST FOLLOWING THIS PROCEDURE: FINDING AN EMPTY LOT, TURN VEHICLE AND HOLD AT SLOW SPEED (UNDER 10MPH) AND CONTINUE IN COMPLETE CIRCLES. EVENTUALLY, POWER ASSIST WILL KICK OFF AND MAKING ANY TURNS WILL REQUIRE SIGNIFICANT EFFORT. BRINGING THE VEHICLE TO HIGHER SPEEDS (25-35 MPH) APPEARS TO RESET. MY VEHICLE IS CURRENTLY IN SHOP FOR REPLACEMENT OF POWER STEERING PUMP AS THIS WAS THE DEALERSHIP SERVICE DEPARTMENT'S DIAGNOSIS EVEN THOUGH I INFORMED THEM OF THE ABILITY TO INDUCE VEHICLE AS DESCRIBED ABOVE. I WILL UPDATE THIS COMPLAINT IF POWER STEERING REPLACEMENT DOES NOT CORRECT ISSUE. *TR
NHTSA ODI #10577387
85,000 miles · Apr 3, 2014
Steering
WHILE DRIVING AT SLOW SPEEDS, GOING INTO AND COMING OUT OF FULL TURNS (IE TURNING INTO PARKING SPOT), TURNING STEERING WHEEL BECOMES UNACCEPTABLY DIFFICULT - SUDDEN AND UNPREDICTABLE LOSS OF POWER ASSISTED STEERING WHILE VEHICLE IS IN MOTION. *TR
NHTSA ODI #10577081
87,000 miles · Apr 3, 2014
SteeringCrash
POWER STEERING GOES OUT INTERMITTENTLY, PRIMARILY AT LOW SPEEDS. THE VEHICLE CAN NOT BE CONTROLLED FOR LOW SPEED STEERING, PUMP HAS BEEN CHECKED AND DEALER SAID IT IS ELECTRONIC BUT NOT CERTAIN. *TR
NHTSA ODI #10577079
98,544 miles · Apr 1, 2014
Steering
POWER STEERING FAILS IN TURNS AT LOW SPEED, OR WHEN TRYING TO PARK. CAN STILL "HORSE THE WHEEL IF SUFFICIENT STRENGTH AND REALIZE WHAT IS HAPPENING. HAS STEADILY GOTTEN WORSE (OCCURS MORE OFTEN), BUT I'M NOT FIXING IT TILL COMPLETELY FAILS. *TR
NHTSA ODI #10576282
93,000 miles · Apr 1, 2014
Steering
THERE IS A RECALL FOR THE SAME ISSUE THAT 90% OF THE STEERING ISSUES NOTED ON THIS SITE IS FOR BUT NOT FOR THE TRAVERSE. HERE ARE THE DETAILS. WE NEED TO CALL GM OR THE SAFETY NUMBERS AND FIGHT TO GET THIS FIXED! THIS IS CLEARLY AN ISSUE. WE WERE QUOTED 1700 TO REPLACE THE RACK AND PINION. LITHIA MOTORS WAS TERRIBLE TO WORK WITH…
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THERE IS A RECALL FOR THE SAME ISSUE THAT 90% OF THE STEERING ISSUES NOTED ON THIS SITE IS FOR BUT NOT FOR THE TRAVERSE. HERE ARE THE DETAILS. WE NEED TO CALL GM OR THE SAFETY NUMBERS AND FIGHT TO GET THIS FIXED! THIS IS CLEARLY AN ISSUE. WE WERE QUOTED 1700 TO REPLACE THE RACK AND PINION. LITHIA MOTORS WAS TERRIBLE TO WORK WITH. WE BOUGHT THE CAR ON 11/21/2013 AND NOTED THE PROBLEM TO THEM IN LESS THAN A WEEK AFTER PURCHASE AND THEY TOLD US THEY WOULD TAKE CARE OF US. IF I HAD KNOWN THEY WOULDN'T THEN I WOULD HAVE RETURNED THE CAR TO THEM. I WILL NEVER DEAL WITH THEM AGAIN AND DON'T RECOMMEND IT TO ANYONE ELSE! REPORT RECEIPT DATE: MAR 31, 2014 NHTSA CAMPAIGN NUMBER: 14V153000 COMPONENT(S): STEERING POTENTIAL NUMBER OF UNITS AFFECTED: 1,340,447 ALL PRODUCTS ASSOCIATED WITH THIS RECALL VEHICLE MAKEMODELMODEL YEAR(S)CHEVROLETCOBALT2010CHEVROLETHHR2009-2010CHEVROLETMALIBU2004-2006,2008-2009CHEVROLETMALIBU MAXX2004-2006PONTIACG62005-2006,2008-2009SATURNAURA2008-2009SATURNION2004-2007 DETAILS GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2004-2006 AND 2008-2009 CHEVROLET MALIBU, 2004-2006 MALIBU MAXX, 2009-2010 HHR (NON-TURBO), 2010 COBALT, 2008-2009 SATURN AURA AND 2004-2007 ION, AND 2005-2009 PONTIAC G6. IN THE AFFECTED VEHICLES, THERE MAY BE A SUDDEN LOSS OF ELECTRIC POWER STEERING (EPS) ASSIST THAT COULD OCCUR AT ANY TIME WHILE DRIVING. CONSEQUENCE: IF POWER STEERING ASSIST IS LOST, GREATER DRIVER EFFORT WOULD BE REQUIRED TO STEER THE VEHICLE AT LOW SPEEDS, INCREASING THE RISK OF A CRASH. N OTES: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV. *TR
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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