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2010 Chevrolet Traverse

Owner reports · Recalls · Investigations

More warning signs than most Traverse years

Owner complaints for the 2010 Chevrolet Traverse are substantially higher than the model-year median of 302.

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When problems were reported

Mileage at the reported incident

576 reports with mileage · 93 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 331 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports6 fire reports11 injury reports

Steering complaints

331 reports
Clear category filter
103,000 miles · Apr 24, 2014
Steering

WHEN TRAVELING AT SLOW SPEEDS(PARKING LOTS, TURNING IN/OUT OF STREETS) THE STEERING WILL BECOME VERY HARD TO TURN OR LOCK UP AND THEN COMES BACK. THIS IS AN EXTREME SAFETY ISSUE WHEN TRYING TO PULL INTO TRAFFIC OR TURN ACROSS TRAFFIC. I HAVE TEENAGE DRIVERS AND THIS IS NOT ACCEPTABLE! *TR

NHTSA ODI #10584610

100,000 miles · Apr 22, 2014
Steering

WHILE DRIVING/TURNING AT SLOW SPEEDS (20-30 MPH) OR IN PARKING LOTS THE POWER STEERING QUITS. THERE IS NO WARNING AND THEN IT STARTS WORKING AGAIN. SO OFF AND ON WOULD BEST DESCRIBE IT. THE FIRST INCIDENT WAS TERRIFYING BECAUSE I WAS DRIVING IN THE ROCKY MOUNTAINS GOING AROUND HAIR-PIN CURVES AND THE STEERING WENT OUT, BUT THEN …

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WHILE DRIVING/TURNING AT SLOW SPEEDS (20-30 MPH) OR IN PARKING LOTS THE POWER STEERING QUITS. THERE IS NO WARNING AND THEN IT STARTS WORKING AGAIN. SO OFF AND ON WOULD BEST DESCRIBE IT. THE FIRST INCIDENT WAS TERRIFYING BECAUSE I WAS DRIVING IN THE ROCKY MOUNTAINS GOING AROUND HAIR-PIN CURVES AND THE STEERING WENT OUT, BUT THEN CAME BACK. MY WHOLE FAMILY WAS IN THE VEHICLE! WHAT IF I COULD NOT MAKE THE TURN AND WE DROVE OFF THE MOUNTAIN SIDE? THIS IS A VERY SERIOUS PROBLEM! I TOOK IT TO THE DEALERSHIP AND THEY SAID MAYBE IT WAS THE FLUID AND ADDED MORE AND THAT THERE IS NO RECALL. THE PROBLEM IS NOT FIXED. I AM NOT A HAPPY CHEVROLET OWNER RIGHT NOW. PLEASE FIGURE OUT THE PROBLEM AND HAVE A RECALL BEFORE SOMEONE DIES. *TR

NHTSA ODI #10584152

72,400 miles · Apr 19, 2014
Steering

POWER STEERING FAILURE AT LOW SPEEDS. HAPPENS WHEN TURNING FROM A STOP AT INTERSECTIONS AND MAKING LOW SPEED TURNS. VERY SCARY SITUATION. MULTIPLE OCCURRENCES, SPOKE WITH SHOP AND WAS TOLD THESE VEHICLES HAVE A LOT OF POWER STEERING PROBLEMS. VERY EXPENSIVE FIX. *TR

NHTSA ODI #10583636

60,000 miles · Apr 16, 2014
Steering

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DECELERATING, THE VEHICLE SUDDENLY BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE DEALER STATED BOTH TIMES THAT THE POWER STEERING PUMP WOULD NEED TO BE …

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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DECELERATING, THE VEHICLE SUDDENLY BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE DEALER STATED BOTH TIMES THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI #10583102

25,500 miles · Apr 15, 2014
Steering

WHILE DRIVING IN A PARKING LOT I HEARD HIGH PITCHED SQUEALING FROM STEERING. THEN ALL OF A SUDDEN I COULD NOT TURN TO LEFT OR RIGHT. LUCKILY PARKING LOT WAS NOT TO CROWDED AND I WAS ABLE TO PARK. ONCE IN PARK I TRIED TO SHUT OFF VEHICLE BUT WAS UNABLE TO REMOVE KEY FROM IGNITION. AFTER MINUTES OF MESSING WITH IT I FINALLY G…

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WHILE DRIVING IN A PARKING LOT I HEARD HIGH PITCHED SQUEALING FROM STEERING. THEN ALL OF A SUDDEN I COULD NOT TURN TO LEFT OR RIGHT. LUCKILY PARKING LOT WAS NOT TO CROWDED AND I WAS ABLE TO PARK. ONCE IN PARK I TRIED TO SHUT OFF VEHICLE BUT WAS UNABLE TO REMOVE KEY FROM IGNITION. AFTER MINUTES OF MESSING WITH IT I FINALLY GOT THE KEY OUT. SINCE THEN I STILL HEAR SQUEALING AND STEERING IS DIFFERENT. I NOTICED MY CAR WAS LEAKING SOMETHING AND TOLD MY HUSBAND WHO TOOK MY CAR TO DEALERSHIP. THEY SAID I NEED A NEW GEAR BOX. I DON'T EVEN HAVE 27000 MILES ON MY TRAVERSE AND HAVE ALREADY HAD TO REPLACE THE O2 SENSORS NOW THIS. I REALLY LIKED THIS CAR BUT I DON'T HAVE THE MONEY TO BE PAYING FOR THIS LEMON!!! I WENT ONLINE AND IN SEVERAL OTHER STATES THERE ARE CLASS ACTION LAWSUITS FOR THIS SAME PROBLEM. THIS IS A HUGE SAFETY ISSUE. PLEASE HELP OR DIRECT ME IN WHAT I SHOULD DO. THANKS *TT

NHTSA ODI #10582933

90,000 miles · Apr 14, 2014
SteeringTires

I BOUGHT THIS CAR AS A USED VEHICLE IN 2010 WITH APPROXIMATELY 29,000 MILES ON IT. I FIRST BEGIN NOTICING STEERING WAS AN ISSUE JUNE OF 2013 WHEN DRIVING AT A SLOW SPEED AND TURNING INTO THE DRIVEWAY OR PARKING LOTS. I THOUGHT IT WAS MY ALIGNMENT AND WENT AND HAD THE TIRES ROTATED AND ALIGNED AND IT STILL CONTINUED TO BE HARD …

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I BOUGHT THIS CAR AS A USED VEHICLE IN 2010 WITH APPROXIMATELY 29,000 MILES ON IT. I FIRST BEGIN NOTICING STEERING WAS AN ISSUE JUNE OF 2013 WHEN DRIVING AT A SLOW SPEED AND TURNING INTO THE DRIVEWAY OR PARKING LOTS. I THOUGHT IT WAS MY ALIGNMENT AND WENT AND HAD THE TIRES ROTATED AND ALIGNED AND IT STILL CONTINUED TO BE HARD TO STEER. IT HAS GONE FROM GRADUAL TO DANGEROUS!!!! DECEMBER OF 2013 WENT TO NC AND HAD TO DRIVE ON SOME VERY STEEP HILLS WITH VERY SHARP CURVES AND SEVERAL TIMES IT WAS ALMOST IMPOSSIBLE TO NEGOTIATE THE TURNS. WENT AND HAD THE POWER STEERING FLUID CHECKED AND IT WAS FINE. JANUARY OF 2014 HAD THE POWER STEERING FLUID CHECKED AGAIN AND WAS STILL FINE. THE STEERING STILL CONTINUED TO GET WORSE WITH FASTER AND SLOWER MPH RATES. MARCH OF 2014 (I HAD MY 10 YEAR OLD DAUGHTER WITH ME) WHILE NEGOTIATING A CURVE AT APPROX. 30 MPH I COULD NOT GET THE WHEEL TO TURN TO THE LEFT AND ALMOST WENT THROUGH THE GUARDRAIL ON THE RIGHT AND INTO A CREEK. I HAD A SEMI TRUCK BEHIND ME THAT ALMOST HIT ME AS WELL. I FINALLY GOT IT TURNED IN THE NICK OF TIME. IT REALLY SCARED MYSELF AND MY DAUGHTER. GOD WAS WITH US THAT DAY. ON APRIL 12, 2014 WHILE HAVING PLENTY OF TIME TO MAKE A LEFT HAND TURN FROM A MAIN ROAD ONTO A SECONDARY ROAD THE STEERING WENT OUT AGAIN AND IN THE MEANTIME A CAR WAS COMING FROM THE OPPOSITE WAY AND ALMOST T-BONED THE VEHICLE WITH MY DAUGHTER IN THE PASSENGER SEAT. THIS STEERING ISSUE IS A DAILY CONTINUING THING REGARDLESS OF WHICH WAY I TURN OR THE SPEED. SOMETHING HAS TO BE DONE REGARDING THIS BEFORE ACCIDENTS RESULTS IN FATALITIES. MY TIRES ON MY VEHICLE ARE ONLY 14 MONTHS OLD AND WORN OUT IN THE FRONT FROM WHERE IT IS SO HARD TO TURN (AND THE TIRES ON THIS TYPE OF CAR ARE NOT CHEAP) *JS

NHTSA ODI #10579611

60,000 miles · Apr 12, 2014
Electrical SystemEquipmentSeat Belts

MY 2010 TRAVERSE POWER STEERING WENT COMPLETELY OUT. STILL NOT WORKING. MY TRUCK TENDS TO ROLL SOME AFTER BEING IN PARK ON THE BRAKES. MY WINDOWS POWER DOESN'T WORK THRU DRIVER DOOR. MY AC STOP BLOWING THRU FRONT VENTS. MY SEATBELTS DOESNT WORK PROPERLY. MY SECOND ROW POPS UP AND GLIDE WHILE SITTING IN THE SEAT. THIS TRUCK HAS M…

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MY 2010 TRAVERSE POWER STEERING WENT COMPLETELY OUT. STILL NOT WORKING. MY TRUCK TENDS TO ROLL SOME AFTER BEING IN PARK ON THE BRAKES. MY WINDOWS POWER DOESN'T WORK THRU DRIVER DOOR. MY AC STOP BLOWING THRU FRONT VENTS. MY SEATBELTS DOESNT WORK PROPERLY. MY SECOND ROW POPS UP AND GLIDE WHILE SITTING IN THE SEAT. THIS TRUCK HAS MANY PROBLEMS. *JS

NHTSA ODI #10579401

65,000 miles · Apr 12, 2014
Steering

VEHICLE LOOSES POWER STEERING AT LOW SPEEDS WHILE TURNING ON MULTIPLE OCCASIONS. IF TURNING INTO PARKING SPOT, INTO TRAFFIC, OR PERFORMING A U-TURN STEERING GETS EXTREMELY DIFFICULT NEARLY CAUSING MULTIPLE INCIDENTS WITH NO WARNING. AFRAID TO LET MY WIFE DRIVE THIS VEHICLE MUCH LONGER SINCE IT'S DESIGNED FOR FAMILIES WITH CHILDR…

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VEHICLE LOOSES POWER STEERING AT LOW SPEEDS WHILE TURNING ON MULTIPLE OCCASIONS. IF TURNING INTO PARKING SPOT, INTO TRAFFIC, OR PERFORMING A U-TURN STEERING GETS EXTREMELY DIFFICULT NEARLY CAUSING MULTIPLE INCIDENTS WITH NO WARNING. AFRAID TO LET MY WIFE DRIVE THIS VEHICLE MUCH LONGER SINCE IT'S DESIGNED FOR FAMILIES WITH CHILDREN. UNACCEPTABLE WHEN LOOKING ONLINE AND FINDING MULTIPLE CUSTOMERS HAVING SAME ISSUE. *JS

NHTSA ODI #10579368

33,000 miles · Apr 10, 2014
Steering

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING PUMP AND RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE …

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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING PUMP AND RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 33,000.

NHTSA ODI #10578930

28,000 miles · Apr 9, 2014
Steering

I PURCHASED A USED 2010 CHEVY TRAVERSE IN JANUARY 2013 AND 6 MONTHS LATER HEARD A WHINING NOISE IN THE VEHICLE. HAD A LOCAL CHEVY DEALER CHECK THE ISSUE AND THEY SAID THERE WAS A LEAK IN THE RACK AND PINION. COST TO FIX WAS $1,600 AND THERE WAS NOTHING THE DEALER WOULD DO TO ASSIST WITH COSTS BECAUSE THE WARRANTY WAS EXPIRED. I …

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I PURCHASED A USED 2010 CHEVY TRAVERSE IN JANUARY 2013 AND 6 MONTHS LATER HEARD A WHINING NOISE IN THE VEHICLE. HAD A LOCAL CHEVY DEALER CHECK THE ISSUE AND THEY SAID THERE WAS A LEAK IN THE RACK AND PINION. COST TO FIX WAS $1,600 AND THERE WAS NOTHING THE DEALER WOULD DO TO ASSIST WITH COSTS BECAUSE THE WARRANTY WAS EXPIRED. I COULD NOT SPEND THAT KIND OF MONEY AT THAT TIME AND CONSIDERING I JUST PURCHASED THE VEHICLE USED 6 MONTHS PRIOR IT MADE ME ANGRY. I HAVE YET TO FIX THE PROBLEM AND HAD IT EVALUATED AGAIN BY A DIFFERENT SHOP...SAME COST $1,600. VERY FRUSTRATING!!! WAS THIS A RECALL IN 2011? ANY IDEAS ON WHAT TO DO? I AM LOOKING FOR ASSISTANCE TO CONTACT GM FOR COVERING THIS ISSUE. *TR

NHTSA ODI #10578599

Official recalls

5

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

10V375000 · Seat Belts

Aug 12, 2010

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence & remedy

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648