WE BOUGHT OUR 2010 CHEVY TRAVERSE LT WITH APPROX. 62,000 MILES. AT APPROX. 67,000 MILES WE EXPERIENCED A ZIPPER TYPE SOUND WITH THE STEERING, THIS SOUND CAN BE INTERMITTENT AND AT ALL SPEEDS. AT ABOUT THE SAME TIME WE EXPERIENCED THAT THE STEERING TO BE VERY HARD AND ALMOST IMPOSSIBLE TO TURN AT SPEEDS BETWEEN 5 AND 35 MPH. T…
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WE BOUGHT OUR 2010 CHEVY TRAVERSE LT WITH APPROX. 62,000 MILES. AT APPROX. 67,000 MILES WE EXPERIENCED A ZIPPER TYPE SOUND WITH THE STEERING, THIS SOUND CAN BE INTERMITTENT AND AT ALL SPEEDS. AT ABOUT THE SAME TIME WE EXPERIENCED THAT THE STEERING TO BE VERY HARD AND ALMOST IMPOSSIBLE TO TURN AT SPEEDS BETWEEN 5 AND 35 MPH. THE STEERING IS ALMOST IMPOSSIBLE TO TURN WHEN PULLING INTO AND OUT OF A PARKING SPACE. THE STEERING IS JUST AS IMPOSSIBLE TO TURN WHEN HAVING TO QUICKLY TURN AT SPEEDS AS HIGH AS 35 MPH. THIS USUALLY HAPPENS WHEN CHANGING LANES OR ONTO ANOTHER ROAD. ANOTHER TIME THAT THE STEERING BECOMES UNSAFE IS WHEN STOPPED AT A STOP SIGN AND TRYING TO TURN FROM A STOPPED POSITION. THIS HAS PUT MY FAMILY AT RISK AT NUMEROUS TIMES. WE LOVE THE TRAVERSE AND WERE IMPRESSED WITH THE STEERING RESPONSE WHEN WE FIRST BOUGHT THE VEHICLE. THIS IS A MAJOR CONCERN AS IT IS A SAFETY CONCERN, AND RESEARCH SHOWS THAT THIS IS NOT A ISOLATED TO OUR VEHICLE. WE HAVE TALKED TO OTHER PEOPLE WITH THE SAME GM PLATFORM, AND WEB FORUMS ALSO, SHOW THAT THIS IS A PROBLEM WIDER SPREAD THEN JUST A FEW VEHICLES. THERE SHOULD BE NO REASON THE STEERING FAILS IN A QUALITY MADE VEHICLE, ESPECIALLY AT BELOW 100,000 MILES. *TR
NHTSA ODI #10621235
60,000 miles · Aug 10, 2014
Steering
I WAS DRIVING HOME FROM FLORIDA BACK TO INDIANA WHEN I PULLED OFF THE INTERSTATE TO REALIZE MY POWER STEERING WAS NOT WORKING. THE STEERING WAS SO DIFFICULT I DIDN'T THINK I COULD MAKE THE TURN. MY FAMILY OF FIVE HAD A VERY SCARY RIDE HOME. WE PAID A BIG PRICE FOR THIS CHEVY AND DIDN'T EXPECT MAJOR PROBLEMS AT ONLY 60,000 MIL…
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I WAS DRIVING HOME FROM FLORIDA BACK TO INDIANA WHEN I PULLED OFF THE INTERSTATE TO REALIZE MY POWER STEERING WAS NOT WORKING. THE STEERING WAS SO DIFFICULT I DIDN'T THINK I COULD MAKE THE TURN. MY FAMILY OF FIVE HAD A VERY SCARY RIDE HOME. WE PAID A BIG PRICE FOR THIS CHEVY AND DIDN'T EXPECT MAJOR PROBLEMS AT ONLY 60,000 MILES. THIS MAY BE OUR LAST CHEVY PURCHASE. *TR
NHTSA ODI #10621229
81,000 miles · Aug 9, 2014
Steering
WHILE TURNING THE POWER STEERING STOPS WORKING.
NHTSA ODI #10621140
40,000 miles · Aug 7, 2014
Steering
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE THE STEERING WHEEL WAS BEING TURNED. THE DEALER STATED THAT THE POWER STEERING FLUID NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10620650
77,000 miles · Aug 5, 2014
Steering
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE LEFT AND RIGHT. THE FAILURE MADE IT DIFFICULT TO PARK THE VEHICLE IN REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 77,000.
NHTSA ODI #10618955
69,000 miles · Aug 2, 2014
Steering
STRAYED HEARING A HUMMING NOISE FROM THE STEERING COLUMN THAT CHANGED AS ACCELERATION CHANGED, THEN STARTED HAVING TROUBLE STEERING IN A TURN AT SLOW SPEEDS, COULD FEEL A TIGHTNESS IN THE STEERING COLUMN. TOOK TO THE DEALER WHO STATED IT IS A LEAK IN THE RACK & PINION APPARATUS AND WILL COST $1900 TO REPAIR. THEY REPORTED THAT…
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STRAYED HEARING A HUMMING NOISE FROM THE STEERING COLUMN THAT CHANGED AS ACCELERATION CHANGED, THEN STARTED HAVING TROUBLE STEERING IN A TURN AT SLOW SPEEDS, COULD FEEL A TIGHTNESS IN THE STEERING COLUMN. TOOK TO THE DEALER WHO STATED IT IS A LEAK IN THE RACK & PINION APPARATUS AND WILL COST $1900 TO REPAIR. THEY REPORTED THAT IT IS COMMONLY NEEDED AT 60-80,000 MILES (MY VEHICLE HAS 70,000). I AM HOPING THIS WILL FIX THE PROBLEM BUT AFTER READING OTHERS COMPLAINTS, I AM WORRIED IT WILL STILL BE UNSAFE TO DRIVE. I DO FEEL GM SHOULD RESPOND TO THESE COMMON ISSUES AND REPAIR THEIR FAULTY VEHICLES BEFORE SOMEONE GETS HURT. *TR
NHTSA ODI #10618396
10,000 miles · Aug 2, 2014
Steering
VEHICLE HAS ALWAYS HAD A RUBBING NOISE COMING FROM THE STEERING COLUMN. I HAVE COMPLAINED MULTIPLE TIMES OVER THE 4 YEARS THAT I HAVE OWNED THE VEHICLE. DEALER HAS MADE MINOR ADJUSTMENTS TO THE BASE OF THE COLUMN AND ALSO CHANGED THE STEERING GEAR. THE PROBLEM HAS COME BACK WITH INCREASING EFFORT TO STEER THE CAR. NOW THE DEALER…
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VEHICLE HAS ALWAYS HAD A RUBBING NOISE COMING FROM THE STEERING COLUMN. I HAVE COMPLAINED MULTIPLE TIMES OVER THE 4 YEARS THAT I HAVE OWNED THE VEHICLE. DEALER HAS MADE MINOR ADJUSTMENTS TO THE BASE OF THE COLUMN AND ALSO CHANGED THE STEERING GEAR. THE PROBLEM HAS COME BACK WITH INCREASING EFFORT TO STEER THE CAR. NOW THE DEALERSHIP STATES THE CAR IS NOT UNDER WARRANTY AND 12 MONTHS HAVE ELAPSED SINCE THE REPLACEMENT. *TR
NHTSA ODI #10618333
110,000 miles · Aug 1, 2014
Steering
WHEN DRIVING AT SLOW RATES OF SPEED IN A PARKING LOT OR AFTER A RED LIGHT OR STOP SIGN TURNING IN EITHER DIRECTION, THE STEERING BECOMES EXTREMELY DIFFICULT TO MANEUVER. I HAVE TO USE EXTREME STRENGTH TO STEER. PRIOR TO THIS I COULD HEAR KNOCKING EVERY SO OFTEN ON THE RIGHT SIDE. I AM VERY CONCERNED THAT THE IN AND OUT LOSSES OF…
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WHEN DRIVING AT SLOW RATES OF SPEED IN A PARKING LOT OR AFTER A RED LIGHT OR STOP SIGN TURNING IN EITHER DIRECTION, THE STEERING BECOMES EXTREMELY DIFFICULT TO MANEUVER. I HAVE TO USE EXTREME STRENGTH TO STEER. PRIOR TO THIS I COULD HEAR KNOCKING EVERY SO OFTEN ON THE RIGHT SIDE. I AM VERY CONCERNED THAT THE IN AND OUT LOSSES OF POWER STEERING CAN CAUSE A SERIOUS ACCIDENT. I PURCHASED MY VEHICLE BRAND NEW IN 2011. I DIDN'T THINK I SHOULD BE HAVING THIS PROBLEM SO SOON. PLEASE LET ME KNOW IF THERE HAS BEEN A RECALL FOR THIS PROBLEM. *TR
NHTSA ODI #10618287
45,000 miles · Aug 1, 2014
Steering
WHILE DRIVING AT SLOW SPEED, OUR CHEVY TRAVERSE'S POWER STEERING FAILS TO WORK AND THE VEHICLE BECOMES DIFFICULT TO CONTROL. THE PROBLEM HAS BEEN GETTING WORSE AND IS ALMOST ALWAYS NOTICEABLE WHEN PARKING AND BACKING THE VEHICLE. THE VEHICLE WAS TAKEN TO A CHEVY DEALERSHIP AND THEY STATED THE VEHICLE NEEDED THE POWER STEERING …
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WHILE DRIVING AT SLOW SPEED, OUR CHEVY TRAVERSE'S POWER STEERING FAILS TO WORK AND THE VEHICLE BECOMES DIFFICULT TO CONTROL. THE PROBLEM HAS BEEN GETTING WORSE AND IS ALMOST ALWAYS NOTICEABLE WHEN PARKING AND BACKING THE VEHICLE. THE VEHICLE WAS TAKEN TO A CHEVY DEALERSHIP AND THEY STATED THE VEHICLE NEEDED THE POWER STEERING FLUID CHANGED. ON THE WAY HOME AFTER THE FLUID SERVICE, THE POWER STEERING BRIEFLY FAILED AS I WAS MAKING A LEFT TURN FROM BEING STOPPED. I HAD TO SLOW IN FRONT OF ON COMING TRAFFIC TO REGAIN CONTROL OF THE VEHICLE SO I COULD SAFELY COMPLETE THE TURN. I NOW FEEL THE VEHICLE IS UNSAFE FOR MY FAMILY TO RIDE IN AND POSES A RISK TO THE GENERAL PUBLIC. *TR
NHTSA ODI #10618097
56,400 miles · Aug 1, 2014
Steering
MY 2010 TRAVERSE HAS ABOUT 56,000 MILES ON IT BUT FOR ABOUT THE LAST 300-500 A HUMMING NOISE HAS BEEN COMING FROM THE STEERING COLUMN. IT HAS GRADUALLY BEEN GETTING WORSE AND I HAD STARTED NOTICING WHAT I WOULD DESCRIBE AS VARYING DEGREES OF PRESSURE NEEDED TO STEER IT. IT WOULD ALSO OCCASIONALLY HAVE WHAT I DESCRIBE AS A HI…
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MY 2010 TRAVERSE HAS ABOUT 56,000 MILES ON IT BUT FOR ABOUT THE LAST 300-500 A HUMMING NOISE HAS BEEN COMING FROM THE STEERING COLUMN. IT HAS GRADUALLY BEEN GETTING WORSE AND I HAD STARTED NOTICING WHAT I WOULD DESCRIBE AS VARYING DEGREES OF PRESSURE NEEDED TO STEER IT. IT WOULD ALSO OCCASIONALLY HAVE WHAT I DESCRIBE AS A HICCUP FEEL WHEN I TURN IT ONCE IN AWHILE. TOOK INTO DEALER TO HAVE IT DIAGNOSED AND WAS TOLD THAT NEW PUMP IS NEEDED. ALSO THERE WERE A COUPLE OF LEAKS COMING FROM THE VARIOUS LOCATIONS OF THE STEERING SYSTEM. QUOTED A REPLACEMENT COST OF $1653. CHEVROLET, PLEASE FIX THIS SITUATION! *TR
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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