THE POWER STEERING ISN'T WORKING PROPERLY. WHEN TURNING CORNERS AND INTO PARKING SPOTS THE POWER STEERING SOMETIMES CUTS OUT AND YOU HAVE TO WRESTLE WITH THE STEERING WHEEL TO GET THE VEHICLE TO TURN. *TR
2010 Chevrolet Traverse
Owner reports · Recalls · Investigations
More warning signs than most Traverse years
Owner complaints for the 2010 Chevrolet Traverse are substantially higher than the model-year median of 302.
About this comparison →How this year compares
Owner complaints by model year
Compare all Traverse years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
576 reports with mileage · 93 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 331 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
331 reports2010 CHEVY TRAVERSE LT AWD HAS DEVELOPED A CONSISTENT WHINING NOISE WHILE RUNNING. CHEVY DEALER INVESTIGATED AND SAYS THE STEERING RACK NEEDS TO BE REPLACED BECAUSE IT'S LEAKING. CAR MAKES UNUSUAL NOISE WHEN TURNING AND IS SOMETIMES HARD TO STEER AROUND CORNERS. NO MENTION OF PUMP BEING INVOLVED. COST ESTIMATE OF $1500 TO REPLAC…
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2010 CHEVY TRAVERSE LT AWD HAS DEVELOPED A CONSISTENT WHINING NOISE WHILE RUNNING. CHEVY DEALER INVESTIGATED AND SAYS THE STEERING RACK NEEDS TO BE REPLACED BECAUSE IT'S LEAKING. CAR MAKES UNUSUAL NOISE WHEN TURNING AND IS SOMETIMES HARD TO STEER AROUND CORNERS. NO MENTION OF PUMP BEING INVOLVED. COST ESTIMATE OF $1500 TO REPLACE STEERING RACK. INTERNET SEARCH REVEALED SIMILAR PROBLEMS WITH MANY OTHER 2010 TRAVERSE VEHICLES. STILL LOOKING FOR ADDITIONAL INFO. HAVE NOT RECEIVED ANY RECALL NOTICE FROM GM AND DEALER SAYS NOT COVERED. REPAIRS NOT DONE YET, INVESTIGATING OPTIONS. *TR
I PURCHASED OUR 2010 TRAVERSE NEW IN SEPTEMBER OF 2009. WE HAVE EXPERIENCED THE POWER STEERING FAILURE AND REPLACEMENT 3 TIMES. THE POWER STEERING GEAR WAS REPLACED AT 9500 MILES, AT 35,000 MILES, AND NOW IT IS OUT AGAIN AT 48,000 MILES. I HAVE A CHECK ENGINE LIGHT THAT WON'T GO OFF, NOW THEY ARE TELLING ME MY TIMING CHAIN NEEDS…
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I PURCHASED OUR 2010 TRAVERSE NEW IN SEPTEMBER OF 2009. WE HAVE EXPERIENCED THE POWER STEERING FAILURE AND REPLACEMENT 3 TIMES. THE POWER STEERING GEAR WAS REPLACED AT 9500 MILES, AT 35,000 MILES, AND NOW IT IS OUT AGAIN AT 48,000 MILES. I HAVE A CHECK ENGINE LIGHT THAT WON'T GO OFF, NOW THEY ARE TELLING ME MY TIMING CHAIN NEEDS REPLACED BASED ON THE CODES DETECTED FROM THE COMPUTER. I HAVE TRIED TO GET GM, AND OR A LOCAL DEALER TO WORK WITH ME ON THESE ON GOING ISSUES, AND THEY COULD CARE LESS. *TR
THE DATE ON THIS COMPLAINT IS THE DATE THAT THINGS GOT WORSE, BUT THE PROBLEM HAS BEEN ONGOING FOR THE PAST 6 MONTHS. I WAS DRIVING ON THE BACKROADS AND SLOWED TO PULL INTO A NEIGHBORHOOD AND AS I TURNED THE WHEEL SHOOK VIOLENTLY AND GROANED VERY LOUD. THIS HAPPENED ABOUT 6 OR 7 TIMES WITHIN A 4 HOUR PERIOD BUT HAS SINCE WENT …
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THE DATE ON THIS COMPLAINT IS THE DATE THAT THINGS GOT WORSE, BUT THE PROBLEM HAS BEEN ONGOING FOR THE PAST 6 MONTHS. I WAS DRIVING ON THE BACKROADS AND SLOWED TO PULL INTO A NEIGHBORHOOD AND AS I TURNED THE WHEEL SHOOK VIOLENTLY AND GROANED VERY LOUD. THIS HAPPENED ABOUT 6 OR 7 TIMES WITHIN A 4 HOUR PERIOD BUT HAS SINCE WENT BACK TO THE MOANING WHEN TURNING. FOR THE PAST 6 MONTHS, WHENEVER I SLOW TO TURN, MY WHEEL MOANS/WHINES AS IF MY POWER STEERING IF FAILING. I HEARD OF A RECALL AND TALK TO MY LOCAL DEALER. THEY SAID GM WOULD NOT REPLACE THE PART UNLESS IT ACTUALLY FAILS. THIS IS RIDICULOUS, ALL I CAN SAY IS IF MY STEERING FAILS AND SOMEONE IN MY FAMILY GETS HURT FROM LOSS OF POWER STEERING, GM WILL BE FIRST ON MY LIST TO SUE. *TR
TOOK VEHICLE IN TO GET CHECK ENGINE LIGHT ISSUE LOOKED AT (TIMING BELT ISSUE, NOT A RECALL, BUT COVERED BY CHEVY). WHILE THEY HAD THE ENGINE TORE DOWN, THEY INFORMED US THAT THERE WAS A FLUID LEAK WITH THE POWER STEERING GEAR AND WAS GOING TO COST $1,400 TO FIX AS IT WAS NOT COVERED UNDER WARRANTY. THIS WAS HARD TO BELIEVE GI…
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TOOK VEHICLE IN TO GET CHECK ENGINE LIGHT ISSUE LOOKED AT (TIMING BELT ISSUE, NOT A RECALL, BUT COVERED BY CHEVY). WHILE THEY HAD THE ENGINE TORE DOWN, THEY INFORMED US THAT THERE WAS A FLUID LEAK WITH THE POWER STEERING GEAR AND WAS GOING TO COST $1,400 TO FIX AS IT WAS NOT COVERED UNDER WARRANTY. THIS WAS HARD TO BELIEVE GIVEN THAT THE CAR ONLY HAS 34,000 MILES. CHEVY SUBSEQUENTLY REDUCED THE COST TO $900. WE WERE ALSO TOLD THAT CHEVY HAD COVERED THE REPAIR COST FOR SOME VINS FOR THIS SAME ISSUE; BUT OUR VIN WAS NOT COVERED. LOOKING AT POSTS ON THE INTERNET; THIS ISSUE CAN LEAD TO A LOSS OF POWER STEERING WHILE MOVING, VERY CONCERNING AND THERE SHOULD BE A RECALL. FORTUNATELY, THIS ISSUE WAS IDENTIFIED IN THE SHOP AND NOT WHILE WE WERE DRIVING. *JS
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNCERTAIN IF THE STEERING PUMP OR THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT R…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNCERTAIN IF THE STEERING PUMP OR THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
MY 2010 TRAVERSE HAD A POWER STEERING FLUID LEAK IN JULY, 2014. TOOK IT TO THE LOCAL DEALER WHO REPLACED THE POWER STEERING PUMP AT MY COST OF $800. AFTERWARDS, I RECEIVED A LETTER FROM GM STATING THIS WAS A KNOWN ISSUE AND THEY WOULD REIMBURSE FOR ANY REPAIRS. I CONTINUE TO HAVE POWER STEERING PROBLEMS. REPLACEMENT OF THE P…
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MY 2010 TRAVERSE HAD A POWER STEERING FLUID LEAK IN JULY, 2014. TOOK IT TO THE LOCAL DEALER WHO REPLACED THE POWER STEERING PUMP AT MY COST OF $800. AFTERWARDS, I RECEIVED A LETTER FROM GM STATING THIS WAS A KNOWN ISSUE AND THEY WOULD REIMBURSE FOR ANY REPAIRS. I CONTINUE TO HAVE POWER STEERING PROBLEMS. REPLACEMENT OF THE PUMP WAS ONLY A PARTIAL FIX. THIS HAS CREATED A SAFETY ISSUE. TODAY I WAS TOLD THE POWER STEERING GEAR NEEDS REPLACING AT MY COST OF $1,200. BASED ON GM'S CONFESSION THAT THERE ARE KNOWN AND DOCUMENTED POWER STEERING ISSUES, ALL PARTS OF MY POWER STEERING SYSTEM SHOULD BE PAID FOR AND REPAIRED BY GM. *TR
I HAVE A 2010 CHEVY TRAVERSE WHICH HAS A PROBLEM WITH THE POWER STEERING COMPONENTS. CHEVROLET HAS ISSUED A RECALL ON THE CHEAP PART, THE POWER STEERING PUMP BUT DOES NOT COVER THE EXPENSIVE PART OF THE DEFECT WHICH IS THE RACK AND PINION/STEERING GEAR. WHY, BECAUSE THEY DON'T CARE IF PEOPLE CRASH AND THEY MAKE MORE MONEY WITH T…
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I HAVE A 2010 CHEVY TRAVERSE WHICH HAS A PROBLEM WITH THE POWER STEERING COMPONENTS. CHEVROLET HAS ISSUED A RECALL ON THE CHEAP PART, THE POWER STEERING PUMP BUT DOES NOT COVER THE EXPENSIVE PART OF THE DEFECT WHICH IS THE RACK AND PINION/STEERING GEAR. WHY, BECAUSE THEY DON'T CARE IF PEOPLE CRASH AND THEY MAKE MORE MONEY WITH THE STEERING GEAR IN REPAIR WORK. IF YOU OWN A TRAVERSE AND HEAR THE WHINING NOISE FROM THE STEERING WHEEL DON'T LET THE DEALER TELL YOU ITS NO BIG DEAL. MAKE THEM CHANGE THE POWER STEERING PUMP AND THE RACK AND PINION BEFORE YOU LOSE STEERING CONTROL LIKE EVERYONE ELSE WITH A TRAVERSE. EVEN BETTER, DON'T BUY A CHEVY. NOW THAT I AM AWARE OF THIS ISSUE AND KNOW THAT BASICALLY IT CANT BE FIXED WITH THE TRAVERSE AND THEY AREN'T BEING FORCED TO FIX IT, I WILL NOT HAVE MY WIFE DRIVE THIS CAR WITH KIDS IN IT EVEN THOUGH I JUST PAID $1400 TO HAVE A REPAIR THAT WILL NOT LAST. *TR
WHILE DRIVING LOST ALL POWER STEERING. DEALER SAID THE PUMP WAS TO BE RECALLED BUT THE PUMP CASED THE RACK AND PINION TO FAIL WHY IS NOT COVERED UNDER WARRANTY WITH A COST OF ROUGHLY $1200. *TR
AT VERY LOW SPEEDS (WHEN PARKING IN A PARKING STALL OR PARALLEL PARKING) OUR POWER STEERING STARTS TO SEIZE UP AND THE WHEEL BECOMES VERY DIFFICULT TO TURN...IN FACT IT TAKES EVERY OUNCE OF MY PETITE BODY TO GET IT TO TURN. UPON BRINGING IT IN WE HAVE LEARNED THAT THERE IS A WARRANTY EXTENSION OUT ON THIS VERY ISSUE AND ALSO REC…
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AT VERY LOW SPEEDS (WHEN PARKING IN A PARKING STALL OR PARALLEL PARKING) OUR POWER STEERING STARTS TO SEIZE UP AND THE WHEEL BECOMES VERY DIFFICULT TO TURN...IN FACT IT TAKES EVERY OUNCE OF MY PETITE BODY TO GET IT TO TURN. UPON BRINGING IT IN WE HAVE LEARNED THAT THERE IS A WARRANTY EXTENSION OUT ON THIS VERY ISSUE AND ALSO RECEIVED A LETTER INDICATING THAT. UNFORTUNATELY THEY COULD NOT DUPLICATE THE ISSUE THEREFORE THE FIX WAS NOT COMPLETED. I WOULD THINK THAT ANY TYPE OF STEERING FAILURE THAT COMES WITHOUT AN INDICATOR WARNING LIGHT SHOULD BE CONSIDERED A "SAFETY ITEM". WE HAVE ALSO HAD A CLUNKING NOISE COMING FROM THE STEERING COLUMN SINCE WE PURCHASED THE VEHICLE AND GETS WORSE WHEN IT'S COLD OUT. ALSO WE NOW HAVE A POWER STEERING WHEEL GEAR LEAK AND THE DEALERSHIP INDICATED TO US THAT THEY ALSO THOUGHT THAT THE LEAK MIGHT BE A PART OF THE PROBLEM WHICH IS ALSO ALARMING FOR AGAIN THE FACT THAT I AM LOSING POWER STEERING WITH NO WARNING LIGHT INDICATOR. I DO NOT BELIEVE THIS TO BE THE ROOT OF OUR ISSUE BECAUSE IF IT WAS A FLUID LEVEL ISSUE IT WOULD BE MORE CONSISTENT RATHER THAN AN INTERMITTENT ISSUE. I FIND IT KIND OF STRANGE THAT ALL OF THE SUDDEN WE HAVE ALL THESE POWER STEERING ISSUES ALL AT ONCE AND YET OTHER GM MODELS ARE BEING OFFERED LIFE TIME WARRANTIES ON SOME OF THESE SAME ISSUES. I HAVE OPENED A CASE WITH GM ABOUT THE FAILURE WHEN IT COMES TO TURNING THE STEERING WHEEL BECAUSE OF THE FACT THAT IT HAS YET TO BE RESOLVED AND GM HAS ALREADY RECOGNIZED THE ISSUE IN THE WARRANTY EXTENSION AND HAS AN OBLIGATION TO FIX IT. WE FIRST NOTICED THIS ISSUE SINCE THE MIDDLE OF SUMMER 2014. WE WILL SOON HAVE A CHILD TAKING DRIVING LESSONS WITH THIS VEHICLE AND WE ARE ALMOST AFRAID THAT WE WILL LOSE 100% POWER STEERING BECAUSE OF THESE ISSUES WHILE HE IS DRIVING AND HE WILL HAVE NO IDEA WHAT TO DO WHICH IS A SCARY THOUGHT! *TR
Official recalls
521V246000 · Air Bags:critical Fasteners
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
15V415000 · Structure:body:hatchback/liftgate
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
14V266000 · Seat Belts
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
14V118000 · Air Bags:side/window
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
10V375000 · Seat Belts
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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