NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
66 reportsClear category filterMileage unknown · May 5, 2016
Power Train
MY TRANSMISSION HAS GONE OUT IN MY SUV. WHEN RESEARCHING ABOUT TRAVERSE TRANSMISSIONS I HAVE FOUND THAT EVERY YEAR MODEL THAT HAS BEEN MADE HAS PROBLEMS WITH THE TRANSMISSION WHEN THEY REACH 80,000+ MILES. CHEVY HAS A RECALL AND UPDATED WARRANTY FOR 2009 MODELS BUT NOT OTHER MODELS. I THINK A MAJOR RECALL NEEDS TO DONE ON THE TR…
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MY TRANSMISSION HAS GONE OUT IN MY SUV. WHEN RESEARCHING ABOUT TRAVERSE TRANSMISSIONS I HAVE FOUND THAT EVERY YEAR MODEL THAT HAS BEEN MADE HAS PROBLEMS WITH THE TRANSMISSION WHEN THEY REACH 80,000+ MILES. CHEVY HAS A RECALL AND UPDATED WARRANTY FOR 2009 MODELS BUT NOT OTHER MODELS. I THINK A MAJOR RECALL NEEDS TO DONE ON THE TRAVERSE DUE TO TRANSMISSION ISSUES. IF YOU GO TO WWW.CHEVYTRAVERSEFORUM.COM OR EVEN JUST GOOGLE CHEVROLET TRAVERSE TRANSMISSION PROBLEMS HUNDREDS OF ANGRY CUSTOMERS COMMENT ABOUT THE PROBLEMS THEY HAVE WITH THE TRAVERSE'S TRANSMISSION.
NHTSA ODI #10863380
Mileage unknown · Apr 27, 2016
EnginePower Train
APR.2015: VEHICLE CONSTANTLY STALLED, ENGINE LIGHT ON AT LESS THAN 60K. OCT. 2015: HAD TO REPLACE THE STARTER TWICE AND REPAIR THE FLY WHEEL. REPAIR COSTS=$2,000. ENGINE LIGHT STILL ON. TIMING CHAIN PROBLEMS, ADDITIONAL $2600 EST. COSTS. VEHICLE NEEDS INSPECTION AND WILL NOT PASS WITH CODES P0018-0007 STORED. NOT FAIR THAT WE SH…
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APR.2015: VEHICLE CONSTANTLY STALLED, ENGINE LIGHT ON AT LESS THAN 60K. OCT. 2015: HAD TO REPLACE THE STARTER TWICE AND REPAIR THE FLY WHEEL. REPAIR COSTS=$2,000. ENGINE LIGHT STILL ON. TIMING CHAIN PROBLEMS, ADDITIONAL $2600 EST. COSTS. VEHICLE NEEDS INSPECTION AND WILL NOT PASS WITH CODES P0018-0007 STORED. NOT FAIR THAT WE SHOULD HAVE TO INCURE THESE COSTS. GM SHOULD COVER THIS UNDER THEIR "SPECIAL POLICY" FOR KNOWN ISSUES WITH THIS. CURRENT VEHICLE MILEAGE 80K. CAR IS NOT SAFE TO DRIVE. ENGINE COULD FAIL AT ANY TIME.
NHTSA ODI #10861650
96,000 miles · Mar 29, 2016
Power Train
I GOT A CARD IN MAIL FROM CHEVY STATING IF I WAS HAVING THROTTLE ISSUES TO TAKE IT AND A DEALERSHIP WOULD FIX IT. WE HAD THE ENGINE LIGHT COME ON A WEEK OR LESS THAN THAT BEFORE WE GOT THE CARD. THE CAR WAS HAVING ISSUES GONG OR BEING SLUGGISH. WE TAKE IT IN AND THEY SAID THEY FIXED IT BUT WITHIN A DAY WE HAD THE ENGINE COME ON …
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I GOT A CARD IN MAIL FROM CHEVY STATING IF I WAS HAVING THROTTLE ISSUES TO TAKE IT AND A DEALERSHIP WOULD FIX IT. WE HAD THE ENGINE LIGHT COME ON A WEEK OR LESS THAN THAT BEFORE WE GOT THE CARD. THE CAR WAS HAVING ISSUES GONG OR BEING SLUGGISH. WE TAKE IT IN AND THEY SAID THEY FIXED IT BUT WITHIN A DAY WE HAD THE ENGINE COME ON AND IT CONTINUED THE SAME PROBLEM. THEY TRIED TO BLAME THE THROTTLE BODY BUT NOW SAY ITS THE TIMEING CHAINS AND IT WILL BE 1600+ JUST FOR LABOR. THIS IS THE SAME PROBLEM WE HAD BEFORE AND NOW THEY SAY WE ARE OUT OF WARRANTY. WHEN WE WERE THERE FOR THE FIRST TIME IT WAS SUPPOSED TO BE IN WARRANTY UNTIL 98000 AND WE HAVE 96000 ON IT.
NHTSA ODI #10852288
63,000 miles · Jan 12, 2016
EnginePower Train
MY TRAVERSE JUST PULLED A P0008 AND P0017 ENGINE CODE. AFTER BRINGING IT TO THE MECHANIC, I HAD AN OIL FLUSH AND INDUCTION SYSTEM CLEANING. THE FOLLOWING DAY THE P0008 CODE WHEN OFF AGAIN. THIS IS SPECIFIC FOR THE TIMING CHAIN AND CYLINDER HEADS. APPARENTLY THERE WAS A RECALL AND WARRANTY EXTENSION FOR 08-09 CHEVY TRAVERSES HOWE…
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MY TRAVERSE JUST PULLED A P0008 AND P0017 ENGINE CODE. AFTER BRINGING IT TO THE MECHANIC, I HAD AN OIL FLUSH AND INDUCTION SYSTEM CLEANING. THE FOLLOWING DAY THE P0008 CODE WHEN OFF AGAIN. THIS IS SPECIFIC FOR THE TIMING CHAIN AND CYLINDER HEADS. APPARENTLY THERE WAS A RECALL AND WARRANTY EXTENSION FOR 08-09 CHEVY TRAVERSES HOWEVER THAT HAS NOT TRANSFERRED OVER TO MY PARTICULAR MODEL YEAR. MY VEHICLE IS 1 YEAR OUT OF WARRANTY WITH ONLY 63,000 MILES ON IT. MY REPAIRS ARE TO BE AN ESTIMATED $4,000 - $6,300 BUT AM BEING OFFERED A 50/50 SPLIT THAT I FEEL IS STILL UNACCEPTABLE ON A VEHICLE WITH ONLY 63,000 MILES.
NHTSA ODI #10819772
102,130 miles · Dec 24, 2015
EnginePower Train
ENGINE WAS RUNNING ROUGH; VEHICLE WAS SLUGGISH. CHECK ENGINE LIGHT CAME ON. DEALERSHIP, BURLINGTON CHEVROLET, RAN A DIAGNOSTIC AND THERE WERE SOME FAILED CODES (P0011 AND P008), ALL RELATED TO THE CAMSHAFT AND TIMING CHAINS. TO REPAIR, IT WOULD COST ABOUT $2,700 SINCE I WAS SIX MONTHS OVER THE POWERTRAIN WARRANTY. THEY CONTA…
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ENGINE WAS RUNNING ROUGH; VEHICLE WAS SLUGGISH. CHECK ENGINE LIGHT CAME ON. DEALERSHIP, BURLINGTON CHEVROLET, RAN A DIAGNOSTIC AND THERE WERE SOME FAILED CODES (P0011 AND P008), ALL RELATED TO THE CAMSHAFT AND TIMING CHAINS. TO REPAIR, IT WOULD COST ABOUT $2,700 SINCE I WAS SIX MONTHS OVER THE POWERTRAIN WARRANTY. THEY CONTACTED GM AND THEY STATED THAT IT WOULD COST ME $681 PLUS TAX. I AGREED TO HAVE THE REPAIRS COMPLETED WHICH ALSO INCLUDED REPLACING THE WATERPUMP WHICH WAS LEAKING. I HAVE READ ONLINE THAT TIMING CHAIN PROBLEMS ON HAVE OCCURRED MORE FREQUENTLY ON 2007-2010 CHEVY TRAVERSE, SATURN OUTLOOK, GMC ACADIA, AND BUICK ENCLAVE. ALL OF THESE SUV'S HAVE THE 3.6 LITER V6 ENGINE WITH DUAL OVERHEAD CAMS. WHAT IS HAPPENING ON THESE VEHICLES IS THAT THE TIMING CHAINS ARE STRETCHING WHICH LEADS TO CORRELATION ERRORS WITH THE CAM SENSORS AND ACTUATORS. AFTER 2010, GENERAL MOTORS HAS SEEMED TO CORRECT THE PROBLEM WITH UPDATED CHAINS AND ECM CALIBRATIONS.
NHTSA ODI #10816188
66,128 miles · Jun 12, 2015
EnginePower Train
ENGINE APPEARS TO HAVE A SIGNIFICANT LOSS OF POWER. CODE P0008 COMES UP ON THE CODE READER AND SCANNING THE ENGINE WITH A SCAN TOOL REVEALS THAT THE TIMING CHAIN IS HAVING ISSUES. WITH SOME RESEARCH I FOUND NHTSA REFERENCE- 10043857 AND TSB REFERENCE- SB-11340 FOR THIS ISSUE. GM STATES THAT IT WAS AN ISSUE WITH 2006 TO 2009 MODE…
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ENGINE APPEARS TO HAVE A SIGNIFICANT LOSS OF POWER. CODE P0008 COMES UP ON THE CODE READER AND SCANNING THE ENGINE WITH A SCAN TOOL REVEALS THAT THE TIMING CHAIN IS HAVING ISSUES. WITH SOME RESEARCH I FOUND NHTSA REFERENCE- 10043857 AND TSB REFERENCE- SB-11340 FOR THIS ISSUE. GM STATES THAT IT WAS AN ISSUE WITH 2006 TO 2009 MODELS. I FEEL THOUGH THAT THE PROBLEM HAS NOT GONE AWAY WITH THE 2010 MODEL AS THE CUSTOMER SERVICE LADY AT GM SEEMS TO INDICATE. I ALSO HAVE HEARD THAT GM HAS EXTENDED THE COVERAGE TO 10 YEARS / 120K MILES FOR THIS ISSUE. IM GETTING NOWHERE WITH GM SO FAR!
NHTSA ODI #10725061
68,000 miles · May 16, 2015
EnginePower Train
I HAD MY VEHICLE DIAGNOSED WITH A TIMING CHAIN ISSUE THAT IS COMMON TO THIS ENGINE. GM HAS A SPECIAL COVERAGE ADJUSTMENT (#11340A) THAT IS HAVING THEIR DEALERSHIPS CHANGING OUT THE DEFECTIVE TIMING CHAINS UP TO THE MODEL YEAR 2009. MY VEHICLE IS REGISTERED AS A 2010 BUT HAS A BUILD DATE OF 11/09 AND I BELIEVE SHOULD BE INCLUDED…
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I HAD MY VEHICLE DIAGNOSED WITH A TIMING CHAIN ISSUE THAT IS COMMON TO THIS ENGINE. GM HAS A SPECIAL COVERAGE ADJUSTMENT (#11340A) THAT IS HAVING THEIR DEALERSHIPS CHANGING OUT THE DEFECTIVE TIMING CHAINS UP TO THE MODEL YEAR 2009. MY VEHICLE IS REGISTERED AS A 2010 BUT HAS A BUILD DATE OF 11/09 AND I BELIEVE SHOULD BE INCLUDED IN THIS SPECIAL COVERAGE. I HAVE BEEN TOLD BY BOTH GM AND THE DEALERSHIP THAT THEY ARE GOING TO BE OF NO ASSISTANCE IN THIS MATTER. THE REPAIR WILL COST AROUND $4500.00.
NHTSA ODI #10716851
73,000 miles · May 15, 2015
EnginePower TrainUnknown Or Other
I HAVE BEEN HEARING NOISE COMING FROM VEHICLE FOR THE LAST 2MONTHS,I HAVE HAD 3 RECALLS ON MY VEHICLE IN THE LAST YEAR.THE NOISE IS COMING FROM THE ENGINE AREA,THEY MEANING THE MACHANICS CANNOT FIGURE OUT WHERE THE NOISE IS COMING FROM. THEYHAVE FINALLY FIGURED IT OUT AND ITS COMING OM THE ENGINE/ALSO THERE WAS A RECALLON THE A…
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I HAVE BEEN HEARING NOISE COMING FROM VEHICLE FOR THE LAST 2MONTHS,I HAVE HAD 3 RECALLS ON MY VEHICLE IN THE LAST YEAR.THE NOISE IS COMING FROM THE ENGINE AREA,THEY MEANING THE MACHANICS CANNOT FIGURE OUT WHERE THE NOISE IS COMING FROM. THEYHAVE FINALLY FIGURED IT OUT AND ITS COMING OM THE ENGINE/ALSO THERE WAS A RECALLON THE ANTI FREEZE CONTAINER AND I BROUGHT IT TO KERBECK IN ATLANTIC CITY THEY SAID THERE IS NO PROBLEMS/THERE IS A LEAK COMING FROM SOMEWHERE!! THIS VEH IS NOT WORTH MY TIME AND ENERGY. SHOULD I REPAIR THE PRODUCT AFTER THERE WAS A RECALL AND NO PROBLEMS,IM DISGUSTED BY THIS MATTER AND IF I COULD GET A HOLD OF A GM I WOULD TELL HIM WHERE MY THOUGHTS ARE ON THIS VEH..
NHTSA ODI #10716617
115,000 miles · May 13, 2015
EnginePower Train
BROUGHT THE 2010 CHEVY TRAVERSE TO DEALER FOR A LEAKING WATER PUMP THAT WAS FIXED UNDER WARRANTY IN NOVEMBER. VEHICHLE WAS IN REDUCED POWER MODE ONCE IT WAS STARTED UP AFTER WORK WAS COMPLETED ON WATER PUMP. AT THAT TIME I WAS INFORMED THE TIMING CHAIN WAS STRETCHED AND HAD TO BE REPLACED. THE GM DEALER QUOTED ME $1834 TO REPLAC…
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BROUGHT THE 2010 CHEVY TRAVERSE TO DEALER FOR A LEAKING WATER PUMP THAT WAS FIXED UNDER WARRANTY IN NOVEMBER. VEHICHLE WAS IN REDUCED POWER MODE ONCE IT WAS STARTED UP AFTER WORK WAS COMPLETED ON WATER PUMP. AT THAT TIME I WAS INFORMED THE TIMING CHAIN WAS STRETCHED AND HAD TO BE REPLACED. THE GM DEALER QUOTED ME $1834 TO REPLACE. UNACCEPTABLE AT THIS MILEAGE FOR A TIMING CHAIN TO BE STRETCHED THAT MUCH. GM NEEDS TO RECALL THESE VEHICHLES FOR THIS AND MANY OTHER ITEMS AND FIX THEIR JUNK THAT THEY TURN OUT FOR TOP DOLLAR. THAT ISN'T AN EASY TAB TO PICK UP FOR MOST OF US.
NHTSA ODI #10716357
92,504 miles · May 4, 2015
Power Train
CHECK-ENGINE MALFUNCTION INDICATOR LIGHT CAME ON; VEHICLE RIDES ROUGH AND STALLS OCCASIONALLY; POOR ENGINE PERFORMANCE. TOOK VEHICLE TO STS TIRE & AUTO BORDENTOWN NJ. TWO CODES WERE NOTED: P0011 AND P0024 - CAMSHAFT POSITION (TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE ISSUE). SHOULD BE COVERED UNDER POWERTRAIN WARRANTY. *TR
NHTSA ODI #10714540
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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