NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
178 reportsClear category filter66,000 miles · Sep 29, 2015
Engine
MY TRAVERSE JUST PULLED A P0008 AND P0017 ENGINE CODE. AFTER BRINGING IT TO THE MECHANIC, I HAD AN OIL FLUSH AND INDUCTION SYSTEM CLEANING. THE FOLLOWING DAY THE P0008 CODE WHEN OFF AGAIN. THIS IS SPECIFIC FOR THE TIMING CHAIN WHICH IS DIRECTLY AFFECTING THE CAM AND CRANK POSITIONING (CREATING SLUGGISH PERFORMANCE AND POOR FUEL…
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MY TRAVERSE JUST PULLED A P0008 AND P0017 ENGINE CODE. AFTER BRINGING IT TO THE MECHANIC, I HAD AN OIL FLUSH AND INDUCTION SYSTEM CLEANING. THE FOLLOWING DAY THE P0008 CODE WHEN OFF AGAIN. THIS IS SPECIFIC FOR THE TIMING CHAIN WHICH IS DIRECTLY AFFECTING THE CAM AND CRANK POSITIONING (CREATING SLUGGISH PERFORMANCE AND POOR FUEL ECONOMY) APPARENTLY THERE WAS A RECALL AND WARRANTY EXTENSION FOR 08-09 CHEVY TRAVERSES HOWEVER THAT HAS NOT TRANSFERRED OVER TO MY PARTICULAR MODEL YEAR, WHICH WAS BUILT IN 09 BUT SOLD AS AN 2010. THE VEHICLE IS 8 MONTHS OUT OF WARRANTY WITH ONLY 66,000 MILES ON IT. -(PLEASE NOTE SERVICE BULLETIN 10287C DATE OF ISSUE APRIL 13, 2012) (ALSO NOTE THE LETTER SENT TO OWNERS ABOUT THE ECM REPROGRAMMING, DID NOT RESOLVE THE PROBLEM AND WARRANTY EXTENSION WOULD BE PROVIDED FOR 10 YEARS 120,000 MILES)
NHTSA ODI #10778335
54,000 miles · Sep 25, 2015
EngineFuel/propulsion System
CAR STALLED OUT 1 MONTH PRIOR TO THIS PARTICULAR INCIDENT IN THE MIDDLE OF A RESIDENTIAL INTERSECTION. CHECK ENGINE LIGHT DID NOT COME ON EITHER. TOOK THE CAR INTO GOODYEAR FOR A CHECK AND NOTHING SHOWED UP ON THEIR COMPUTER, CAR WAS DRIVEN FOR 20 MIN WITHOUT INCIDENT EITHER. WAS ADVISED TO TRY AND USE A FUEL INJECTION FLUSH. …
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CAR STALLED OUT 1 MONTH PRIOR TO THIS PARTICULAR INCIDENT IN THE MIDDLE OF A RESIDENTIAL INTERSECTION. CHECK ENGINE LIGHT DID NOT COME ON EITHER. TOOK THE CAR INTO GOODYEAR FOR A CHECK AND NOTHING SHOWED UP ON THEIR COMPUTER, CAR WAS DRIVEN FOR 20 MIN WITHOUT INCIDENT EITHER. WAS ADVISED TO TRY AND USE A FUEL INJECTION FLUSH. GASOLINE COULD BE SMELLED INSIDE THE CAR AFTER THE STALLING INCIDENT. 9/13/15: WHILE DRIVING ON THE FREEWAY THE CHECK ENGINE LIGHT CAME ON, CAR STARTED TO SLOW DOWN DRAMATICALLY. STRONG SMELL OF GASOLINE STARTED TO SEEP INTO THE CAR. CAR FINALLY STALLED OUT AS WE APPROACHED THE SHOULDER LANE. THE SMELL OF GASOLINE WAS VERY STRONG AT THIS POINT, INSIDE AND OUTSIDE. CAR WAS TOWED TO GOODYEAR. HOOKED UP CAR TO THE COMPUTER AND THERE WERE 6 THINGS WRONG WITH THE CAR. WAS TOLD TO TAKE IT INTO THE CHEVY DEALERSHIP WHERE I BOUGHT THE CAR IN 2010. OWNER OF GOODYEAR STORE ALSO INFORMED US THAT PRIOR TO OUR CAR COMING IN, 3 CARS OF THE SAME MAKE, MODEL, AND YEAR CAME IN THIS PAST YEAR FOR THE SAME PROBLEM. THEY ADVISED ALL OF THE OTHER 2010 CHEVY TRAVERSE OWNERS TO GO BACK TO THE DEALERSHIP. BROUGHT IN THE CAR TO DEALERSHIP. UPON STARTING UP MY CAR, THE ENTIRE SERVICE AREA STARTED TO SMELL OF GASOLINE. CAR WAS HOOKED UP TO THE COMPUTER AND I WAS THEN TOLD THAT I WOULD HAVE TO PAY $2200 TO FIX THE "MULTIPLE PROBLEMS". THE 5 OUT OF 6 FUEL INJECTORS WERE MISFIRING. FUEL PUMP, INJECTORS, SPARK PLUGS, AND MORE NEED TO BE REPLACED. CHECK ENGINE LIGHT NEVER TURNED ON ONCE SINCE I BOUGHT THIS CAR IN 2010, UNTIL THE INCIDENT ON 9/13/15 ON THE FREEWAY. MY WARRANTY JUST RAN OUT IN MAY OF THIS YEAR, WITHOUT INCIDENT! NOW THAT MY WARRANTY HAS EXPIRED, THIS HAPPENS!
NHTSA ODI #10777685
120,000 miles · Sep 11, 2015
Engine
TRACTION CONTROL WARNING LIGHT FLASHED ON AND OFF SEVERAL TIMES. WHEN IT WAS ON THE STEERING BECAME DIFFICULT. TRIED TO PASS A SLOW MOVING TRUCK. ENGINE RPMS WHEN UP BUT VEHICLE DID NOT ACCELERATE. CHECK ENGINE LIGHT CAME ON. HAD MECHANIC CHECK CODE AND THE FOLLOWING CODES SHOW UP U0121, U0073 AND U0121 HE STATED A PRODUCT SAFET…
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TRACTION CONTROL WARNING LIGHT FLASHED ON AND OFF SEVERAL TIMES. WHEN IT WAS ON THE STEERING BECAME DIFFICULT. TRIED TO PASS A SLOW MOVING TRUCK. ENGINE RPMS WHEN UP BUT VEHICLE DID NOT ACCELERATE. CHECK ENGINE LIGHT CAME ON. HAD MECHANIC CHECK CODE AND THE FOLLOWING CODES SHOW UP U0121, U0073 AND U0121 HE STATED A PRODUCT SAFETY NOTICE #14515B HAD BEEN ISSUED FOR THIS PROBLEM. CONTACTED A CHEVY DEALER AND WAS TOLD THIS WAS NOT A RECALL ISSUE.
NHTSA ODI #10763059
82,000 miles · Sep 1, 2015
Electrical SystemElectronic Stability Control (esc)Engine
ME & MY FAMILY WERE DRIVING ON THE HIGHWAY, DOING 65 MPH, & SUDDENLY THE CHIME IN MY VEHICLE GOES OFF, & IN THE DISPLAY WINDOW IT READS SERVICE TRACTION CONTROL, SERVICE STABILITRAK & PARK ASSIST OFF. ALSO THE ENGINE LIGHT & I BELIEVE THE STABILITRAK LIGHT COME ON. THEN THE VEHICLE JUST SLOWS DOWN & WHEN I TRY TO PUSH THE GAS TO…
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ME & MY FAMILY WERE DRIVING ON THE HIGHWAY, DOING 65 MPH, & SUDDENLY THE CHIME IN MY VEHICLE GOES OFF, & IN THE DISPLAY WINDOW IT READS SERVICE TRACTION CONTROL, SERVICE STABILITRAK & PARK ASSIST OFF. ALSO THE ENGINE LIGHT & I BELIEVE THE STABILITRAK LIGHT COME ON. THEN THE VEHICLE JUST SLOWS DOWN & WHEN I TRY TO PUSH THE GAS TO GO, IT WILL NOT GO OVER 20 MPH. I PUT MY HAZARD LIGHTS ON & LUCKILY I WAS JUST A FEW MINUTES FROM HOME. THE NEXT DAY I TAKE MY VEHICLE BACK TO GREG MAY HONDA WHERE I PURCHASED IT, THEY PUT IT ON THAT MACHINE & THEY SAID I WOULD HAVE TO TAKE IT TO A CHEVY DEALERSHIP. THAT SAME DAY I TAKE IT & THEY TELL ME IT'S THE THROTTLE BODY. SO I DRIVE MY VEHICLE HOME & TRY TO COME UP WITH THE MONEY TO MAKE THE REPAIR & I TAKE MY VEHICLE TO MY PERSONNEL MECHANIC ON FEB 27, 2015, THEY REPLACE THE THROTTLE BODY FOR $521.79 (I DO HAVE RECEIPT). 3 MONTHS LATER ON MAY 23, 2015 THE SAME PROBLEM HAPPENED AGAIN WHILE I WAS OUT OF TOWN. 3 MONTHS AFTER THAT ON AUG 7, 2015 IT DID IT. AND AGAIN ON SEPT 1, 2015. I PURCHASED THIS VEHICLE USED ON NOV 29, 2014, I ONLY HAD IT 3 MONTHS WHEN IT BEGAN TO MESS UP ON ME. EACH TIME IT HAPPENED I AM EITHER ON A BUSY CITY STREET OR ON THE HIGHWAY. I HAVE 5 CHILDREN IN MY VEHICLE & THIS IS EXTREMELY DANGEROUS FOR MY FAMILY.
NHTSA ODI #10760629
67,700 miles · Jul 16, 2015
Engine
CAR WAS PARKED AND RUNNING, TURNED OFF THE KEY AND PULLED IT OUT OF IGNITION AND THE CAR STAYED RUNNING. HAD TO PUT KEY BACK IN AND TURN 'ON', THEN TURNED OFF AND IT TURNED OFF THE WAY IT SHOULD. CONCERNED HOW THIS WILL AFFECT MY STEERING/ELECTRICAL/BRAKES/ AND ANYTHING ELSE THAT THE IGNITION AFFECTS.
NHTSA ODI #10734480
66,128 miles · Jun 12, 2015
EnginePower Train
ENGINE APPEARS TO HAVE A SIGNIFICANT LOSS OF POWER. CODE P0008 COMES UP ON THE CODE READER AND SCANNING THE ENGINE WITH A SCAN TOOL REVEALS THAT THE TIMING CHAIN IS HAVING ISSUES. WITH SOME RESEARCH I FOUND NHTSA REFERENCE- 10043857 AND TSB REFERENCE- SB-11340 FOR THIS ISSUE. GM STATES THAT IT WAS AN ISSUE WITH 2006 TO 2009 MODE…
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ENGINE APPEARS TO HAVE A SIGNIFICANT LOSS OF POWER. CODE P0008 COMES UP ON THE CODE READER AND SCANNING THE ENGINE WITH A SCAN TOOL REVEALS THAT THE TIMING CHAIN IS HAVING ISSUES. WITH SOME RESEARCH I FOUND NHTSA REFERENCE- 10043857 AND TSB REFERENCE- SB-11340 FOR THIS ISSUE. GM STATES THAT IT WAS AN ISSUE WITH 2006 TO 2009 MODELS. I FEEL THOUGH THAT THE PROBLEM HAS NOT GONE AWAY WITH THE 2010 MODEL AS THE CUSTOMER SERVICE LADY AT GM SEEMS TO INDICATE. I ALSO HAVE HEARD THAT GM HAS EXTENDED THE COVERAGE TO 10 YEARS / 120K MILES FOR THIS ISSUE. IM GETTING NOWHERE WITH GM SO FAR!
NHTSA ODI #10725061
68,000 miles · May 16, 2015
EnginePower Train
I HAD MY VEHICLE DIAGNOSED WITH A TIMING CHAIN ISSUE THAT IS COMMON TO THIS ENGINE. GM HAS A SPECIAL COVERAGE ADJUSTMENT (#11340A) THAT IS HAVING THEIR DEALERSHIPS CHANGING OUT THE DEFECTIVE TIMING CHAINS UP TO THE MODEL YEAR 2009. MY VEHICLE IS REGISTERED AS A 2010 BUT HAS A BUILD DATE OF 11/09 AND I BELIEVE SHOULD BE INCLUDED…
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I HAD MY VEHICLE DIAGNOSED WITH A TIMING CHAIN ISSUE THAT IS COMMON TO THIS ENGINE. GM HAS A SPECIAL COVERAGE ADJUSTMENT (#11340A) THAT IS HAVING THEIR DEALERSHIPS CHANGING OUT THE DEFECTIVE TIMING CHAINS UP TO THE MODEL YEAR 2009. MY VEHICLE IS REGISTERED AS A 2010 BUT HAS A BUILD DATE OF 11/09 AND I BELIEVE SHOULD BE INCLUDED IN THIS SPECIAL COVERAGE. I HAVE BEEN TOLD BY BOTH GM AND THE DEALERSHIP THAT THEY ARE GOING TO BE OF NO ASSISTANCE IN THIS MATTER. THE REPAIR WILL COST AROUND $4500.00.
NHTSA ODI #10716851
73,000 miles · May 15, 2015
EnginePower TrainUnknown Or Other
I HAVE BEEN HEARING NOISE COMING FROM VEHICLE FOR THE LAST 2MONTHS,I HAVE HAD 3 RECALLS ON MY VEHICLE IN THE LAST YEAR.THE NOISE IS COMING FROM THE ENGINE AREA,THEY MEANING THE MACHANICS CANNOT FIGURE OUT WHERE THE NOISE IS COMING FROM. THEYHAVE FINALLY FIGURED IT OUT AND ITS COMING OM THE ENGINE/ALSO THERE WAS A RECALLON THE A…
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I HAVE BEEN HEARING NOISE COMING FROM VEHICLE FOR THE LAST 2MONTHS,I HAVE HAD 3 RECALLS ON MY VEHICLE IN THE LAST YEAR.THE NOISE IS COMING FROM THE ENGINE AREA,THEY MEANING THE MACHANICS CANNOT FIGURE OUT WHERE THE NOISE IS COMING FROM. THEYHAVE FINALLY FIGURED IT OUT AND ITS COMING OM THE ENGINE/ALSO THERE WAS A RECALLON THE ANTI FREEZE CONTAINER AND I BROUGHT IT TO KERBECK IN ATLANTIC CITY THEY SAID THERE IS NO PROBLEMS/THERE IS A LEAK COMING FROM SOMEWHERE!! THIS VEH IS NOT WORTH MY TIME AND ENERGY. SHOULD I REPAIR THE PRODUCT AFTER THERE WAS A RECALL AND NO PROBLEMS,IM DISGUSTED BY THIS MATTER AND IF I COULD GET A HOLD OF A GM I WOULD TELL HIM WHERE MY THOUGHTS ARE ON THIS VEH..
NHTSA ODI #10716617
115,000 miles · May 13, 2015
EnginePower Train
BROUGHT THE 2010 CHEVY TRAVERSE TO DEALER FOR A LEAKING WATER PUMP THAT WAS FIXED UNDER WARRANTY IN NOVEMBER. VEHICHLE WAS IN REDUCED POWER MODE ONCE IT WAS STARTED UP AFTER WORK WAS COMPLETED ON WATER PUMP. AT THAT TIME I WAS INFORMED THE TIMING CHAIN WAS STRETCHED AND HAD TO BE REPLACED. THE GM DEALER QUOTED ME $1834 TO REPLAC…
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BROUGHT THE 2010 CHEVY TRAVERSE TO DEALER FOR A LEAKING WATER PUMP THAT WAS FIXED UNDER WARRANTY IN NOVEMBER. VEHICHLE WAS IN REDUCED POWER MODE ONCE IT WAS STARTED UP AFTER WORK WAS COMPLETED ON WATER PUMP. AT THAT TIME I WAS INFORMED THE TIMING CHAIN WAS STRETCHED AND HAD TO BE REPLACED. THE GM DEALER QUOTED ME $1834 TO REPLACE. UNACCEPTABLE AT THIS MILEAGE FOR A TIMING CHAIN TO BE STRETCHED THAT MUCH. GM NEEDS TO RECALL THESE VEHICHLES FOR THIS AND MANY OTHER ITEMS AND FIX THEIR JUNK THAT THEY TURN OUT FOR TOP DOLLAR. THAT ISN'T AN EASY TAB TO PICK UP FOR MOST OF US.
NHTSA ODI #10716357
76,000 miles · May 13, 2015
Electrical SystemElectronic Stability Control (esc)Engine
ON THE WAY TO LONGVIEW TEXAS, WE WERE DRIVING ON THE LOOP IN PALESTINE WHEN THE STABILITRAK LIGHT CAME ON, THE CHECK ENGINE LIGHT CAME ON, AND PARK ASSIST LIGHT CAME ON. THE VEHICLE LOST POWER QUICKLY AND WE HAD TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SHOULDER. I AM PREGNANT AND MY (XXX) YEAR OLD WAS IN THE CAR. VEHICLE W…
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ON THE WAY TO LONGVIEW TEXAS, WE WERE DRIVING ON THE LOOP IN PALESTINE WHEN THE STABILITRAK LIGHT CAME ON, THE CHECK ENGINE LIGHT CAME ON, AND PARK ASSIST LIGHT CAME ON. THE VEHICLE LOST POWER QUICKLY AND WE HAD TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SHOULDER. I AM PREGNANT AND MY (XXX) YEAR OLD WAS IN THE CAR. VEHICLE WAS TOWED, I HAD TO PAY FOR A RENTAL CAR. THE BACON CHEVROLET IN PALESTINE CHARGED ME $150 TO RUN DIAGNOSTICS AND GIVE ME AN OIL CHANGE SINCE THAT WAS DUE UP. THEY FIXED THREE RECALLS THAT WERE DUE ON MY VEHICLE I HAD OWNED FOR 1.5 YRS, THEN NONE OF THE LIGHTS CAME BACK ON. AGAIN ON MAY 12TH, YESTERDAY, MY VEHICLE STABILITRAC LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON, AND THE VEHICLE RPM'S WOULD GO TO ABOUT 3,000 ONLY DRIVING 40 MPH. I WAS ABLE TO MAKE IT HOME AND PARKED THE CAR. MY HUSBAND CAME OUT TO CHECK ON IT AND THE STABILITRAK LIGHT HAD GONE OFF BUT CHECK ENGINE LIGHT IS STILL ON. I CALLED LOCAL DEALERSHIP TOM LIGHT CHEVY AND WAS TOLD "THERE HAVE BEEN NO ISSUES WITH THIS", THEY MUST NOT GET THE INTERNET THERE. THIS HAS BEEN A HUGE PROBLEM WITH MULTIPLE OWNERS OF BOTH THE TRAVERSE AND THE EQUINOX (MY SISTER HAS ONE THAT HAS THE SAME ISSUE) FROM THE 2009 ALL THE WAY TO 2013 MODEL FROM WHAT I HAVE SEEN. I WANT TO KNOW WHY THERE HAS BEEN NO RECALL AND WHY WE ARE PAYING TO RUN DIAGNOSTICS OR TO FIX THINGS WHEN THE LIGHTS COME ON AGAIN AND TELL US THE ISSUE IS SOMETHING ELSE?! GM NEEDS TO DO A RECALL OR THEY ARE GOING TO LOSE MANY CUSTOMERS WITH THE WAY IT IS BEING HANDLED. IF THESE LIGHTS COME ON AGAIN SOON, THIS WILL BE THREE TIMES IN SIX MONTHS! I AM LOOKING AT TRADING THIS VEHICLE IN AND TELLING EVERYONE I KNOW TO STAY APARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).WAY FROM GM IF THIS IS HANDLED IMPROPERLY.
NHTSA ODI #10716293
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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