NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
178 reportsClear category filter60,000 miles · Feb 15, 2017
EnginePower TrainVehicle Speed Control
SEVERAL MALFUNCTION INDICATOR WARNING LIGHTS AND MESSAGES CONTINUE TO APPEAR ON THE DRIVER CONSOLE UNDER CERTAIN DRIVING CONDITIONS. THEY WARN "SERVICE STABILITRAK" ; "SERVICE TRACTION CONTROL" ; AND, "ENGINE POWER IS REDUCED" THESE MALFUNCTION ALERT ARE ACCOMPANIED BY A SEVERE DECELERATION OF THE VEHICLE AND NO RESPONSE OR…
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SEVERAL MALFUNCTION INDICATOR WARNING LIGHTS AND MESSAGES CONTINUE TO APPEAR ON THE DRIVER CONSOLE UNDER CERTAIN DRIVING CONDITIONS. THEY WARN "SERVICE STABILITRAK" ; "SERVICE TRACTION CONTROL" ; AND, "ENGINE POWER IS REDUCED" THESE MALFUNCTION ALERT ARE ACCOMPANIED BY A SEVERE DECELERATION OF THE VEHICLE AND NO RESPONSE OR VERY MODEST RESPONSE WHEN THE ACCELERATOR IS DEPRESSED. THIS ISSUE HAS PRESENTED ITSELF FOUR (4) SEPARATE TIMES IN 2016 AND 2017 WHILE THE VEHICLE WAS BEING DRIVEN ON HIGHWAYS (3 TIMES AT SPEEDS OF 60 MPH) AND ALWAYS WHEN THE TEMPERATURE HAS BEEN NEAR OR BELOW FREEZING (32 DEGREES). GM HAS NOTIFIED ME OF THIS ISSUE IMPACTING CARS OF THE SAME YEAR, MAKE AND MODEL. HOWEVER, THE VEHICLE ON BOARD COMPUTER (OBC) CLEARS AFTER THE 3RD RESTART (ACCORDING TO THE DEALERSHIP) AND PROOF OF THE ERROR VIA THE OBC IS WIPED OUT (ONLY LEAVING ME WITH VIDEO AND PICTURES, WHICH GMC WILL NOT HONOR IN ITS REPAIR PROTOCOL). AS STATED, THIS REOCCURRING ISSUE IS BEING EXPERIENCED AT HIGH SPEEDS ON BUSY HIGHWAYS AND THE CAR WILL QUICKLY THROTTLE DOWN TO SPEEDS OF 30-40 MPH -- WHICH IS A VERY DANGEROUS SITUATION IN A HIGHWAY ENVIRONMENT (LIKE THE 495 BELTWAY IN WASHINGTON, DC). I TRULY FEAR FOR MY SAFETY IN DRIVING THIS VEHICLE AND GMC IS COMPLACENT IN HAVING ME PROVE THROUGH THE OBC THAT THIS IS HAPPENING, AND THEN HAVING A DEALERSHIP RECREATE THE ISSUE. THERE A HUNDREDS OF REFERENCES TO THIS ISSUE AS I SEARCHED THE INTERNET FOR ANSWERS LONG BEFORE GMC REACHED OUT TO ME. GMC IS PLAYING GAMES WITH CONSUMERS AND ADVISING THAT THIS ISSUE DOWS NOT POSE TO SAFETY HAZARD. MY EXPERIENCES IN THIS VEHICLE ARE PROOF THAT THEIR CLAIMS ARE FALSE. PLEASE INVESTIGATE THIS ISSUE --- CONTACT ME --- GM'S PROTOCOL IS GETTING IN THE WAY OF ADDRESSING DANGEROUS VEHICLE ISSUES.
NHTSA ODI #10954945
82,000 miles · Jan 19, 2017
Engine
THE CHECK ENGINE LIGHT CAME ON AT AROUND 82,000 MILES. WE TOOK IT TO THE DEALERSHIP AND THEY ARE TELLING US THE TIMING CHAIN IS STRETCHED AND NEEDS REPLACED. $2,200.00 TO REPAIR. I'VE DONE SOME RESEARCH AND THIS VERY ISSUE WAS FIXED UNDER WARRANTY FOR THE 2007-2009 MODEL YEARS. FOR SOME REASON GM IS NOT WARRANTING BEYOND THAT. W…
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THE CHECK ENGINE LIGHT CAME ON AT AROUND 82,000 MILES. WE TOOK IT TO THE DEALERSHIP AND THEY ARE TELLING US THE TIMING CHAIN IS STRETCHED AND NEEDS REPLACED. $2,200.00 TO REPAIR. I'VE DONE SOME RESEARCH AND THIS VERY ISSUE WAS FIXED UNDER WARRANTY FOR THE 2007-2009 MODEL YEARS. FOR SOME REASON GM IS NOT WARRANTING BEYOND THAT. WHILE RESEARCHING THIS ISSUE I FOUND INSTANCES WHERE THE CHAIN CATASTROPHICALLY FAILED CAUSING THE DRIVE SYSTEM TO LOCK UP.
NHTSA ODI #10946430
70,000 miles · Jan 9, 2017
Electronic Stability Control (esc)Engine
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING 60 MPH, THE STABILITRAC WARNING AND REDUCED ENGINE POWER WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE …
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING 60 MPH, THE STABILITRAC WARNING AND REDUCED ENGINE POWER WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10943808
79,000 miles · Dec 28, 2016
Air BagsEngine
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
NHTSA ODI #10937932
81,000 miles · Dec 23, 2016
Engine
MY CHECK-ENGINE LIGHT CAME ON WHILE THE VEHICLE WAS ON A 300 MILE TRIP, AND THE TROUBLE CODES AT 2 DIFFERENT SHOPS INDICATED THAT THE TIMING CHAIN HAD STRETCHED AND HAD TO BE REPLACED AT 81,000 MILES. LUCKILY, THE VEHICLE DID NOT BREAKDOWN ON THE HIGHWAY. PRIOR TO LEARNING ABOUT SIMILAR PROBLEMS IN 2009 AND SOME 2010 MODELS, I H…
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MY CHECK-ENGINE LIGHT CAME ON WHILE THE VEHICLE WAS ON A 300 MILE TRIP, AND THE TROUBLE CODES AT 2 DIFFERENT SHOPS INDICATED THAT THE TIMING CHAIN HAD STRETCHED AND HAD TO BE REPLACED AT 81,000 MILES. LUCKILY, THE VEHICLE DID NOT BREAKDOWN ON THE HIGHWAY. PRIOR TO LEARNING ABOUT SIMILAR PROBLEMS IN 2009 AND SOME 2010 MODELS, I HAD THE CHAIN REPLACED BY A NON GM MECHANIC. SINCE THEN I LEARNED THAT GM HAS REIMBURSED OR EXTENDED THE WARRANTY ON SELECT TRAVERSE VEHICLES.
NHTSA ODI #10937305
Mileage unknown · Dec 22, 2016
EngineFuel/propulsion SystemVehicle Speed Control
NOT SURE I SHOULD DO THIS BUT IT HAS OCCURED 2 TIMES BOW. MY TRAVERSE ECCELERATOR GETS STUCK DOWN AND YOU CANT ATOP. THE ONLY WAY TO STOP IS PUT IN NUTRAL IF YOU HAVE THE TIME. I AM AFRAID TO HAVE MY WIFE DEIVE THIS. IT HAPPENED FOR THE 2ND TIME SINCE I HAVE OWNED IT THE OTHER DAY. THE BREAKS WONT WORM UNLESS YOU PUT IT INTO NUT…
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NOT SURE I SHOULD DO THIS BUT IT HAS OCCURED 2 TIMES BOW. MY TRAVERSE ECCELERATOR GETS STUCK DOWN AND YOU CANT ATOP. THE ONLY WAY TO STOP IS PUT IN NUTRAL IF YOU HAVE THE TIME. I AM AFRAID TO HAVE MY WIFE DEIVE THIS. IT HAPPENED FOR THE 2ND TIME SINCE I HAVE OWNED IT THE OTHER DAY. THE BREAKS WONT WORM UNLESS YOU PUT IT INTO NUTRAL!!!
NHTSA ODI #10937178
80,000 miles · Dec 22, 2016
Electrical SystemEnginePower Train
I HAVE AN ISSUE WITH THE ELECTRICAL SYSTEM WHEN THE VEHICLE GETS WET FROM RAIN OR ANY KIND OF MOISTURE I LOSE ALL WARNING CHIMES, BLINKERS ON OCCASION, AND THE LIGHTS WILL FLICKER AT TIMES. DEFECTIVE TIMING CHAINS IN A VEHICLE THAT WAS MANUFACTURED IN 2009 WHERE AN EXTENDED WARRANTY WAS ISSUED FOR VEHICLES HAVING FAULTY TIMING C…
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I HAVE AN ISSUE WITH THE ELECTRICAL SYSTEM WHEN THE VEHICLE GETS WET FROM RAIN OR ANY KIND OF MOISTURE I LOSE ALL WARNING CHIMES, BLINKERS ON OCCASION, AND THE LIGHTS WILL FLICKER AT TIMES. DEFECTIVE TIMING CHAINS IN A VEHICLE THAT WAS MANUFACTURED IN 2009 WHERE AN EXTENDED WARRANTY WAS ISSUED FOR VEHICLES HAVING FAULTY TIMING CHAINS BUT SINCE MY VEHICLE WAS SOLD AS A 2010 I DON'T QUALIFY FOR THE SPECIAL EXTENDED WARRANTY. WHILE DRIVING AROUND A BEND WITH THE DEFECTIVE TIMING CHAIN I HAVE ENCOUNTERED A LOSS OF POWER ON THE HIGHWAY WHICH ALMOST CAUSED A WRECK WHILE MY KIDS WERE IN THE CAR ON A TRIP. *TR
NHTSA ODI #10937068
160,000 miles · Dec 20, 2016
Engine
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND A WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND A WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.
NHTSA ODI #10936582
104,940 miles · Dec 7, 2016
Engine
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, TRACTION CONTROL, AND STABILITRAK WARNING INDICATORS ILLUMINATED AND THE VEHICLE'S POWER INDEPENDENTLY REDUCED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSE…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, TRACTION CONTROL, AND STABILITRAK WARNING INDICATORS ILLUMINATED AND THE VEHICLE'S POWER INDEPENDENTLY REDUCED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,940.
NHTSA ODI #10930379
92,000 miles · Dec 5, 2016
Engine
AT APPROXIMATELY 92,000 MILES I STARTED GETTING ERROR CODE P0008 ON MY 2010 CHEVY TRAVERSE. THE LIGHT WOULD COME ON FOR A FEW DAYS, THEN OFF FOR A DAY OR TWO, UNTIL FINALLY IT JUST STAYED ON ALL OF THE TIME. THE ACCELERATION WAS VERY POOR, AND THE GAS MILEAGE POOR AS WELL (COMPARED TO WHAT IT HAD PREVIOUSLY BEEN GETTING). I CH…
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AT APPROXIMATELY 92,000 MILES I STARTED GETTING ERROR CODE P0008 ON MY 2010 CHEVY TRAVERSE. THE LIGHT WOULD COME ON FOR A FEW DAYS, THEN OFF FOR A DAY OR TWO, UNTIL FINALLY IT JUST STAYED ON ALL OF THE TIME. THE ACCELERATION WAS VERY POOR, AND THE GAS MILEAGE POOR AS WELL (COMPARED TO WHAT IT HAD PREVIOUSLY BEEN GETTING). I CHANGE MY OIL WELL BEFORE THE METER IN THE CAR TELLS ME TO, USUALLY BEFORE 5000 MILES. DEALER SAID THE TIMING CHAINS STRETCHED DUE TO EXCESSIVELY DIRTY OIL, BUT AS STATED EARLIER, I ALWAYS CHANGED THE OIL BEFORE THE METER SAID TO CHANGE THE OIL. DEALER REPLACED ALL TENSIONERS AND CHAINS AND RESEALED THE FRONT COVER AND REFILLED FLUIDS. GM COVERED 45% OF COST EVEN THOUGH VEHICLE WAS BEYOND WARRANTY PERIOD. FOR A JOB THAT USUALLY WOULD COST ABOUT $2300, I PAID $1336. I'VE READ THAT OTHERS HAVE HAD THIS PROBLEM WITH THE 3.6L V6 ON THE EARLY MODEL TRAVERSES AND OTHER GMS WITH THE SAME ENGINE. I BELIEVE THAT THE REASON THAT I GOT UP TO 92,000 MILES IS BECAUSE I CHANGE MY OIL SO REGULARLY. THE LACK OF ACCELERATION WAS VERY UNSAFE FOR MERGING INTO TRAFFIC IN DENVER, ESPECIALLY WHEN IT FIRST BEGAN HAPPENING, UNEXPECTEDLY. VEHICLE WAS HAVING TROUBLE HOLDING SPEED ON HILLS ON FAST STREETS. IF PROBLEM HAD GOTTEN WORSE, VEHICLE WOULD HAVE NOT BEEN DRIVABLE. *TR
NHTSA ODI #10929843
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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