NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
178 reportsClear category filterMileage unknown · Aug 8, 2023
EnginePower TrainSteering
This vehicle is dangerous. Looks great on the outside but horrible on the inside under the hood! Since my son bought one for me it’s had problems with engine revving and not shifting gears, and air conditioner continually going out even after repairs, and power steering leaks. I kept taking it to repair and oddly no technician a…
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This vehicle is dangerous. Looks great on the outside but horrible on the inside under the hood! Since my son bought one for me it’s had problems with engine revving and not shifting gears, and air conditioner continually going out even after repairs, and power steering leaks. I kept taking it to repair and oddly no technician anywhere could help! Read the reviews and watch the youtubes! This vehicle (all years) should be stripped from the market and considered under lemon law no matter the age! The culmination of my problems happened when leaving town, entering highway and accelerating and clicking cruise control! Immediately the car revved past 7 rpms and out of control! I had all I could do to stop it - then it died completely! The tow truck driver was also in an unsafe situation with many cars passing at high speed when he had to put special lifts on the back wheels! Scary! Towed to local Chevy dealer and without giving us the computer codes and no actual written estimate for repairs, they bluntly said metal shavings in engine and possibly a bearing and $11,500. And it’s typical for transmission problems and steering so up to $18,500! Really?! And if no one could ever detect and fix it before, how can they now? All this with the added comment, we can’t guarantee once we get into it that it will run properly and not need more repairs! LEMON! This is a very unsafe vehicle with notorious problems all in the face of competing with looks of other competitor cars! I praise God I was alone when this happened and no other passengers. If you love your life, family, and others, definitely join me in this recall / removal from market effort. Don’t take my opinion, read the huge number of complaints by many other owners and past owners of any and every chevy traverse! Horrifying! Thank you for reading and acting! God Bless you!
NHTSA ODI #11537102
Mileage unknown · Apr 28, 2023
Electrical SystemEngineSteering
Two items: Item 1. Transmission switched to neutral by itself traveling at 65 mph. At about 5-6 seconds after the incident, transmission resumed with no further problem. This has happened 3 times. First time was mid 2022. Second and third times happened in late 2022. Appeared to be an intermittent problem. Took to dealership. I…
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Two items: Item 1. Transmission switched to neutral by itself traveling at 65 mph. At about 5-6 seconds after the incident, transmission resumed with no further problem. This has happened 3 times. First time was mid 2022. Second and third times happened in late 2022. Appeared to be an intermittent problem. Took to dealership. It happened to a mechanic who drove the vehicle. Dealership thought they fixed the problem. A dealership mechanic, while addressing item number 2 below in 3rd week of April 2023, experienced the motor going into neutral. They had replaced the ignition switch to possibly fix item #2, and were test driving the car, when during the test drives, the motor went into neutral by itself two separate test drives. Item 2. While driving at highway speeds on a freeway in mid February 2023, the engine stopped (speedometer and RPM gauges went to zero). The whole dashboard went black. Power steering was lost. Was lucky to be able to pull over to side of road and stop. Turning ignition key off and on did not restart the car. Took ignition key out, replaced the ignition key, and the car started right up and we were able to continue our journey. This has happened 3 times total so far since February 2023. It has happened at random times. The dealership has not seen any computer feedback to indicate what is wrong for item 1 or item 2 here. So now, there is a new ignition switch, and we are hoping item 2 will not happen on a freeway, or on a crowded road, or anywhere!. I feel fortunate we had a way to pull off to the side of the road. If I was in a middle lane, I don’t know what could have happened. It could have been a pileup accident.
NHTSA ODI #11519528
Mileage unknown · Dec 26, 2022
EngineSteeringVehicle Speed Control
I was driving at approximately 30mph on a road the traction control/stability track light came on and my car lost almost all power. it went from 30 to about 5mph. thankfully i was on a slower road and close to my house so I was able to get home. If I would have been on a highway I could have been killed. i quick google search sh…
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I was driving at approximately 30mph on a road the traction control/stability track light came on and my car lost almost all power. it went from 30 to about 5mph. thankfully i was on a slower road and close to my house so I was able to get home. If I would have been on a highway I could have been killed. i quick google search showed thousands of other complaints with the same problem, my question is why is nothing being done. are they waiting for a certain number of deaths??
NHTSA ODI #11498840
Mileage unknown · Aug 6, 2022
Electrical SystemEngine
It happened 2 yrs ago in May. My kids and I were waiting in the vehicle and it cut off all of a sudden. My boyfriend checked it out and wasn’t sure what the problem was. The vehicle got towed. Mechanic said it was a bad ECM. Whomever sold me the vehicle had an Arcadia ECM. The mechanic from the dealership I took it to said it’s…
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It happened 2 yrs ago in May. My kids and I were waiting in the vehicle and it cut off all of a sudden. My boyfriend checked it out and wasn’t sure what the problem was. The vehicle got towed. Mechanic said it was a bad ECM. Whomever sold me the vehicle had an Arcadia ECM. The mechanic from the dealership I took it to said it’s on back order. 6 months later he said there’s nothing they can do for my vehicle. So it stayed in my yard for so long. We bought a used ECM from a used auto part. Today my boyfriend had to go on YouTube just to figure out what’s wrong. He was under the hood almost the whole day and now it’s fixed. The only problem is the check engine light is on.
NHTSA ODI #11477972
Mileage unknown · Jun 1, 2022
Engine
Vehicle started having a rattling noise when it was started, coming from the passenger side of the motor at just under 86k miles on the odometer. I have been advised by a Certified Mechanic that the timing chain has stretched, receiving a stored code of P0008 with no Check Engine Light being active. The entire timing chain ass…
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Vehicle started having a rattling noise when it was started, coming from the passenger side of the motor at just under 86k miles on the odometer. I have been advised by a Certified Mechanic that the timing chain has stretched, receiving a stored code of P0008 with no Check Engine Light being active. The entire timing chain assembly now has to be replaced.
NHTSA ODI #11466949
Mileage unknown · Apr 10, 2022
EngineUnknown Or Other
I was driving and it it lost power when I started it it did a terrible noise like clicking. Mechanic looked at it and showed me the timing chain is 3 links loose. It was slipping and missing. My children were in the vehicle when this happened. Consumer stated car died it jumped back, jerked hard like it was in reverse then resta…
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I was driving and it it lost power when I started it it did a terrible noise like clicking. Mechanic looked at it and showed me the timing chain is 3 links loose. It was slipping and missing. My children were in the vehicle when this happened. Consumer stated car died it jumped back, jerked hard like it was in reverse then restarted it and got it to the house.
NHTSA ODI #11460329
100,000 miles · Feb 24, 2022
EngineFire
The contact owns a 2010 Chevrolet Traverse. The contact stated that after refueling, the vehicle would stall. The contact mentioned that the vehicle required to be revved in order to prevent it from stalling. The contact stated that when the failure occurred a previous time, there was a lot of smoke, and she noticed that the dri…
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The contact owns a 2010 Chevrolet Traverse. The contact stated that after refueling, the vehicle would stall. The contact mentioned that the vehicle required to be revved in order to prevent it from stalling. The contact stated that when the failure occurred a previous time, there was a lot of smoke, and she noticed that the driver's side air filter had caught fire, however, extinguished itself. The contact stated that she did not have to contact the fire department, nor did she sustain any injuries. The contact stated that she contacted the dealer, and she was advised that there were no recalls on her vehicle at the time. The failure mileage was 100,000.
NHTSA ODI #11453914
Mileage unknown · Sep 22, 2021
Engine
My check engine light started coming on and found out from mechanic there was an issue with the stretching of the timing chain (P0008) . Car started making clanging noises and now needing a $3000 repair . After researching the problem, I have found out that there was an ongoing problem with belts and had recalls for 2009 , which…
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My check engine light started coming on and found out from mechanic there was an issue with the stretching of the timing chain (P0008) . Car started making clanging noises and now needing a $3000 repair . After researching the problem, I have found out that there was an ongoing problem with belts and had recalls for 2009 , which was covered. Gm knowing there was a faulty design tried to reprogram the oil life monitor as a corrective action for the population of vehicles meaning THEY recognized the sensitivity of system. It wasn’t effective enough because now people are having issues at higher mileage and outside their warranty. GM knew this would happen and are now pushing the cost onto their loyal customers. GM needs to show loyalty to their customers and own up to the poor design. My traverse is now drivable and with all the financial difficulties of the pandemic , I can’t afford the repair.
NHTSA ODI #11433973
200,000 miles · Apr 17, 2021
Engine
I WAS DRIVING MY 2010 CHEVROLET TRAVERSE LT ON THE FREEWAY, WHEN WITH NO WARNINGS AT ALL. THE ENGINE SHUT OFF AT 67 MPH IN MID HEAVY TRAFFIC. I POINTED HER TO THE CENTER DIVIDER SINCE I WAS IN THE FAST LANE. WE CAME TO A HALT AND I WASN'T ALL THE WAY OUT OF TRAFFIC. I GOT IT HOME TO MY MECHANIC AND HE SAID HE HAD NO IDEA WHAT HA…
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I WAS DRIVING MY 2010 CHEVROLET TRAVERSE LT ON THE FREEWAY, WHEN WITH NO WARNINGS AT ALL. THE ENGINE SHUT OFF AT 67 MPH IN MID HEAVY TRAFFIC. I POINTED HER TO THE CENTER DIVIDER SINCE I WAS IN THE FAST LANE. WE CAME TO A HALT AND I WASN'T ALL THE WAY OUT OF TRAFFIC. I GOT IT HOME TO MY MECHANIC AND HE SAID HE HAD NO IDEA WHAT HAPPENED AT ALL TO HER, SINCE I HAD JUST HAD HER SERVICED AND WAS TOLD SHE WAS READY TO TRAVEL. MY MECHANIC WAS DUMB FOUNDED AND SHOWED ME JUST IN THE LAST YEAR THIS HAS HAPPENED TO MANY DRIVER'S WITH MY SAME CAR. AND MINE WAS JUST SERVICED AND A NEW STARTER PUT IS, AS WELL AS THE TIMING BELT LOOKED OVER. OIL CHANGED, TRANSMISSION LOOKED AT, NEW CATALYTIC CONVERTERS VALVES CLEANED, PLUGS REPLACED, AND FAST TANK AND LINES PURGED AND CLEANED.
NHTSA ODI #11408518
Mileage unknown · Feb 9, 2021
Engine
A FEW MONTHS AGO MY CHECK ENGINE LIGHT CAME ON. I HAD MY MECHANIC TEST IT AND IT CAME BACK FOR TIMING CHAIN. HE SAID HE KNEW RIGHT AWAY WHEN HE SAW THE CODE BECAUSE HE'S SEEN A LOT OF TRAVERSE'S WITH TIMING CHAIN PROBLEMS. I HAD LESS THAN 90,000 MILES ON MY CAR! I CALLED GM BUT THEY SAID THERE IS NO RECALL FOR MY VEHICLE. LAST M…
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A FEW MONTHS AGO MY CHECK ENGINE LIGHT CAME ON. I HAD MY MECHANIC TEST IT AND IT CAME BACK FOR TIMING CHAIN. HE SAID HE KNEW RIGHT AWAY WHEN HE SAW THE CODE BECAUSE HE'S SEEN A LOT OF TRAVERSE'S WITH TIMING CHAIN PROBLEMS. I HAD LESS THAN 90,000 MILES ON MY CAR! I CALLED GM BUT THEY SAID THERE IS NO RECALL FOR MY VEHICLE. LAST MONTH I FOUND OUT MY COUSIN JUST HAD HER TIMING CHAIN REPLACED ON HER TRAVERSE JUST BEFORE 100,000 MILES. THERE ARE ALSO A TON OF FORUM POSTS ABOUT TRAVERSE TIMING CHAIN ISSUES. IT'S ABSURD SUCH A CRUCIAL PART IS FAULT IN SO MANY OF THESE CARS. A RECALL NEEDS TO BE ISSUED.
NHTSA ODI #11395342
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648