Electronic Stability Control (esc)Power TrainSteering
YOU GUYS NEED TO CHECK OUT THIS WEBSITE, I'M HAVING THE EXACT SAME PROBLEMS AS MANY LISTED HERE, AND MANY WHO DON'T EVEN LOOK INTO THIS ISSUE!!! SOMETHING HAS TO BE WRONG WITH THE TRAVERSE, AND GM IS PICKING OUT 1 AT A TIME, AND OFFERING TO FIX THE ISSUES AT A LESSER CHARGE (OUT OF WARRANTY). PLEASE GET SOMEONE TO LOOK INTO T…
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YOU GUYS NEED TO CHECK OUT THIS WEBSITE, I'M HAVING THE EXACT SAME PROBLEMS AS MANY LISTED HERE, AND MANY WHO DON'T EVEN LOOK INTO THIS ISSUE!!! SOMETHING HAS TO BE WRONG WITH THE TRAVERSE, AND GM IS PICKING OUT 1 AT A TIME, AND OFFERING TO FIX THE ISSUES AT A LESSER CHARGE (OUT OF WARRANTY). PLEASE GET SOMEONE TO LOOK INTO THIS. OUR STEERING HAS BEEN AN ISSUE, ALONG WITH THE ELECTRONIC CONTROL MODULE HAVING BEEN REPLACED 4 TIMES!! WIRING HARNESS REPLACED, LEAKING POWER STEERING, AND STRUTS/MOUNTS. AFTER DOING MUCH RESEARCH, I FIND SO MANY PEOPLE HAVING THE EXACT SAME ISSUES!!! THERE HAS TO BE A PROBLEM SOMEWHERE, AND MANY PEOPLE UNKNOWINGLY ARE PAYING FULL PRICE FOR THIS UNLESS THEY COMPLAIN!!! I ENDED UP PAYING $950 FOR A $4000 BILL AT THE DEALER AFTER NEGOTIATING WITH GM. SOMETHING IS WRONG HERE FOLKS!! [XXX] THERE ARE MANY OTHER FORUMS IF YOU GOOGLE THIS ISSUE OF OTHER CONSUMERS WITH THESE ISSUES!! WITH SOME LOSING POWER AND DROPPING FROM 65MPH ON INTERSTATE TO 20 MPH WITHIN A MATTER OF SECONDS!! I DON'T WANT THIS TO HAPPEN TO MY FAMILY!!!! *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #10574035
75,000 miles · Feb 10, 2014
Electronic Stability Control (esc)EngineVehicle Speed Control
DRIVING TO OUR WORK CHRISTMAS PARTY ON THE HWY THEN SUDDENLY 3 CHIMES AND "TRACTION CONTROL OFF, SERVICE STEADILY TRACK, ENGINE POWER REDUCED" SHOWS ON DASH BOARD. WE PULL OVER TO THE NEAREST SAFE LOCATION. TURN THE VEHICLE OFF FOR ABOUT 5 MIN. THEN START AGAIN, WE DRIVE 5 MILES THEN THE EXACT SAME THING AGAIN. WE END UP HAV…
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DRIVING TO OUR WORK CHRISTMAS PARTY ON THE HWY THEN SUDDENLY 3 CHIMES AND "TRACTION CONTROL OFF, SERVICE STEADILY TRACK, ENGINE POWER REDUCED" SHOWS ON DASH BOARD. WE PULL OVER TO THE NEAREST SAFE LOCATION. TURN THE VEHICLE OFF FOR ABOUT 5 MIN. THEN START AGAIN, WE DRIVE 5 MILES THEN THE EXACT SAME THING AGAIN. WE END UP HAVING TO PULL OVER ANOTHER 4 TIMES BEFORE WE REACH OUR DESTINATION. NEXT DAYTOOK IT IN TO CHEVY DEALERSHIP, CHARGED ME 100 DIAGNOSTIC FEE. TOLD ME IT WAS THROTTLE BODY NEEDED REPLACING , AND SPARKPLUGS AND INJECTORS NEEDS CHANGED. TOTAL WAS GOING TO BE ABOUT $1200, I DECLINED BECAUSE I WAS TOLD I HAD "BUMPER TO BUMPER" EXTENDED WARRANTY. COME TO FIND OUT NONE OF THE REPAIRS WERE COVERED BY THIS "BUMPER TO BUMPER" WARRANTY. THIS IS DEFINITELY A PROBLEM THAT IS FOUND ON A LOT OF CHEVY VEHICLES AND NEEDS TO BE TAKEN CARE OF. WE SPEND SO MUCH MONEY ON THESE VEHICLES FOR CHEVY NOT TO ACCEPT THERE IS OBVIOUSLY A SAFETY CONCERN HERE, AND THEY NEED TO BE RESPONSIBLE.....FIRST AND LAST GM VEHICLE WE WILL EVER OWN FOR SURE. *TR
NHTSA ODI #10563660
42,300 miles · Jan 29, 2014
Electronic Stability Control (esc)EngineVehicle Speed Control
I WAS DRIVING ON THE EXPRESSWAY AT A SPEED OF 55MPH WHEN I HEARD A DING SOUND, MY STABILITRAK LIGHT CAME ON AND THE DASH BOARD READ "SERVICE STABILITRAK". ANOTHER DING SOUND WAS MADE AND MY DASH BOARD THEN READ "ENGINE REDUCING SPEED" AND MY SUV IMMEDIATELY BEGAN TO REDUCE MY SPEED TO 25MPH.. IMMEDIATELY HAD TO GET OVER TO THE…
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I WAS DRIVING ON THE EXPRESSWAY AT A SPEED OF 55MPH WHEN I HEARD A DING SOUND, MY STABILITRAK LIGHT CAME ON AND THE DASH BOARD READ "SERVICE STABILITRAK". ANOTHER DING SOUND WAS MADE AND MY DASH BOARD THEN READ "ENGINE REDUCING SPEED" AND MY SUV IMMEDIATELY BEGAN TO REDUCE MY SPEED TO 25MPH.. IMMEDIATELY HAD TO GET OVER TO THE SIDE SO THAT NO OTHER CARS OR TRUCKS WOULD CRASH INTO ME.. I DROVE IT FOR ANOTHER WEEK AND THE SAME THING HAPPENED AGAIN WHILE PULLING OUT OF MY PARKING LOT. TOOK TO DEALER AND BEHOLD THEY TOLD ME IT WAS THE THROTTLE BODY THE SAME THAT OTHERS ONLINE WERE TOLD. AND YES JUST AS OTHERS HAVE MENTIONED ONLINE, ITS NOT COVERED UNDER THE POWER TRAIN WARRANTY ALTHOUGH IT REDUCES YOUR ENGINE POWER. MANY HAVE HAD THE THROTTLE BODY REPLACED ONLY TO HAVE THE SAME PROBLEM HAPPEN AGAIN A FEW MONTHS LATER. THIS IS HAPPENING TO NUMEROUS AMOUNTS OF PEOPLE THAT HAVE GM CARS, SUV'S, AND TRUCKS. THIS CAN NOT BE A COINCIDENCE THAT THIS MANY PEOPLE HAVE HAD THE SAME SCENARIO AND PROBLEM HAPPEN TO THEM. THIS IS A VERY DANGEROUS SITUATION TO BE ON AN EXPRESSWAY AND HAVE YOUR SPEED BE REDUCE IMMEDIATELY. I HAD MY KIDS IN THE CAR AND EVEN THEY WERE SCARED OF WHAT OCCURRED. THIS IS VERY DANGEROUS WHEN YOU HAVE TRUCKS AND SEMI'S DRIVING BEHIND YOU, THEY CAN NOT STOP THAT FAST. DOES SOMEONE HAVE TO DIE IN AN ACCIDENT BEFORE THERE IS A RECALL ON THIS MATTER?? *TR
NHTSA ODI #10562048
62,000 miles · Dec 16, 2013
Electronic Stability Control (esc)Vehicle Speed Control
I WAS DRIVING MY 2010 CHEVROLET TRAVERSE AT LEGAL SPEED LIMIT (65 MPH) WHEN SUDDENLY I STARTED LOOSING CONTROL OF THE VEHICLE....VEHICLE SPEED REDUCED TO LESS THAN 20 MPH, THEN TO 5 MILES LESS THAN A MINUTE, I WAS NOT ABLE TO ACCELERATE TO MOVE THE TRUCK OUT OF HARMS WAY FROM ON COMING TRAFFIC A WARNING SOUND WAS ACTIVATED, IT …
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I WAS DRIVING MY 2010 CHEVROLET TRAVERSE AT LEGAL SPEED LIMIT (65 MPH) WHEN SUDDENLY I STARTED LOOSING CONTROL OF THE VEHICLE....VEHICLE SPEED REDUCED TO LESS THAN 20 MPH, THEN TO 5 MILES LESS THAN A MINUTE, I WAS NOT ABLE TO ACCELERATE TO MOVE THE TRUCK OUT OF HARMS WAY FROM ON COMING TRAFFIC A WARNING SOUND WAS ACTIVATED, IT STATED "ENGINE FAILURE" ENGINE REDUCED POWER" SERVICE STABILITY CONTROL" THIS VEHICLE HAS ONLY 62K MILES, ITS IMPOSSIBLE TO EXPECT TO HAVE A PROBLEM LIKE. AFTER VISITING THE SERVICE DEPARTMENT AT BECK CHEVROLET AND SPEAKING TO SEVERAL PARTIES AT GENERAL MOTORS, I WAS BASICALLY TOLD TO GO [XXX] MYSELF IT'S NOT THEIR PROBLEM! I AM (7) SEVEN MONTHS PREGNANT, THANK GOD ANOTHER CAR DIDN'T CRASH INTO ME AND MY FAMILY!!!!!!!!!!! THANK GM, I PLAN TO REACH OUT THE NEW CEO AND EXPLAIN THE CUSTOMER SERVICE I RECEIVED!!! *TR *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #10556262
57,000 miles · May 29, 2013
Electronic Stability Control (esc)EnginePower Train
WATER PUMP REPLACED IN MARCH 2013, COVERED UNDER WARRANTY. HVAC ACTUATOR ALSO REPLACED AT THIS TIME. 2000 MILE TRIP MADE AFTER REPAIR AND UPON RETURN ENGINE SUFFERED CATASTROPHIC FAILURE ON APRIL 2, 2013. DIAGNOSIS CATASTROPHIC FAILURE OF THE 3RD CYLINDER. CAUSE UNKNOWN. OCCURRED DURING MORNING COMMUTE ON HEAVILY TRAFFICKED HIGH…
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WATER PUMP REPLACED IN MARCH 2013, COVERED UNDER WARRANTY. HVAC ACTUATOR ALSO REPLACED AT THIS TIME. 2000 MILE TRIP MADE AFTER REPAIR AND UPON RETURN ENGINE SUFFERED CATASTROPHIC FAILURE ON APRIL 2, 2013. DIAGNOSIS CATASTROPHIC FAILURE OF THE 3RD CYLINDER. CAUSE UNKNOWN. OCCURRED DURING MORNING COMMUTE ON HEAVILY TRAFFICKED HIGHWAY. CHILDREN WERE IN CAR WHEN IT STALLED. HAD TO BE PUSHED FROM CENTER LANE OF TRAFFIC AND THEN TOWED TO DEALER. ONE WEEK AFTER CAR RETURNED FROM ENGINE REPLACEMENT, LEAK APPEARED IN HVAC. LEAK REPAIRED AND CAR RETRIEVED APRIL 29, 2013. A WEEK TO THE DAY OF THE CAR BEING REPAIRED, SERVICE STABILITRAK SYSTEM LIGHT CAME ON. POWER STEERING SEEMED NON EXISTENT AND CHECK ENGINE LIGHT APPEARED. THIS PROBLEM REQUIRED REPLACEMENT OF INTERNAL MODE SWITCH, REPROGRAMMING OF ELECTRONIC CONTROL MODULE AND TRANSMISSION CONTROL MODULE. CAR RETRIEVED MAY 7, 2013. CAR RETURNED BUT STEERING WHEEL STILL DIFFICULT TO TURN AND SQUEAKS WHEN IN USE. PROBLEM SEEMS TO WORSEN WITH INCREASING TEMPERATURES. ADDITIONALLY, RADIO WILL NOT ALWAYS SHUT OFF AFTER DRIVER DOOR OPENED. SERVICE STATED THEY COULD NOT REPRODUCE PROBLEM BUT HAPPENS FREQUENTLY TO DRIVER. 4 SERIOUS SERVICE REQUIREMENTS IN TWO MONTHS FOR A 2.5 YEAR OLD CAR WITH UNDER 60K MILES. CHEVROLET CERTAINLY DOESN'T MAKE A VEHICLE TO LAST AND THIS VEHICLE IS CERTAINLY NOT A CAR TO CALL SAFE OR RELIABLE. *TR
NHTSA ODI #10514014
53,000 miles · Apr 16, 2013
Electronic Stability Control (esc)
2010 CHEVY TRAVERSE WITH APPROX 53KMILES. DRIVING ON DRY PAVEMENT OF THE FREEWAY I TRIED TO PUT CRUISE CONTROL ON AND IT WOULD NOT WORK THEN I GOT "TRACTION CONTROL DISABLED, SERVICE STABIL-TRACK" THEN MY VEHICLE STARTED TO SLIP AND LOOSE SPEED. IT WAS VERY DIFFICULT TO MANEUVER AND EVENTUALLY I GOT HOME. LUCKILY MY CHILDREN WER…
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2010 CHEVY TRAVERSE WITH APPROX 53KMILES. DRIVING ON DRY PAVEMENT OF THE FREEWAY I TRIED TO PUT CRUISE CONTROL ON AND IT WOULD NOT WORK THEN I GOT "TRACTION CONTROL DISABLED, SERVICE STABIL-TRACK" THEN MY VEHICLE STARTED TO SLIP AND LOOSE SPEED. IT WAS VERY DIFFICULT TO MANEUVER AND EVENTUALLY I GOT HOME. LUCKILY MY CHILDREN WERE NOT IN THE CAR. I TOOK TO DEALER AND THEY SAID THIS HAS BEEN HAPPENING TO THESE MODELS AND IT MAY BE ELECTRICAL? I HAVE RESEARCHED SOME FORUMS AND THIS IS A DEFECT IN THESE MODELS. I LOVE MY TRAVERSE BUT THIS ISSUE IS A HUGE CONCERN. *TR
NHTSA ODI #10508362
3,500 miles · Jul 20, 2010
Electrical SystemElectronic Stability Control (esc)
TL*THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, PARK ASSIST OFF AND CHECK ENGINE LIGHTS ILLUMINATED. UPON RESTARTING THE VEHICLE, IT FUNCTIONED NORMALLY BUT THE CHECK ENGINE SERVICE LIGHT CONTINUED TO ILLUMINATE. THE VEHI…
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TL*THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, PARK ASSIST OFF AND CHECK ENGINE LIGHTS ILLUMINATED. UPON RESTARTING THE VEHICLE, IT FUNCTIONED NORMALLY BUT THE CHECK ENGINE SERVICE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS RESET. THE FAILURE RECURRED THREE TIMES AND WAS TOWED TO AN AUTHORIZED DEALER. WHEN THE SECOND FAILURE OCCURRED, THE CONTACT WAS INFORMED THAT THERE WAS A WIRE UNDERNEATH THE HOOD WHICH WAS MISSING ITS PROTECTIVE COVERING AND NEEDED TO BE RE-COATED. THE WIRE WAS RECOATED AND THE VEHICLE BEGAN TO FUNCTION NORMALLY FOR APPROXIMATELY TWO MONTHS UNTIL THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER ON BOTH OCCASIONS BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 9,000. UPDATED 10/05/10. *LJ
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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