NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
57 reportsClear category filter85,380 miles · Feb 15, 2015
Electronic Stability Control (esc)Engine
WAS DRIVING MY CHEVY TRAVERSE AT AROUND 45MPH WHEN SUDDENLY RECEIVED VEHICLE NOTIFICATIONS STATING "SERVICE TRACTION CONTROL SERVICE STABILITRAC AND REDUCED ENGINE POWER." IMMEDIATELY I WAS AT A LOSS OF ENGINE POWER AND WAS SUDDENLY REDUCED TO 15MPH NEARLY BEING REAR-ENDED. I HAD TO VEAR OFF THE ROAD, SHUT THE VEHICLE DOWN, AND …
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WAS DRIVING MY CHEVY TRAVERSE AT AROUND 45MPH WHEN SUDDENLY RECEIVED VEHICLE NOTIFICATIONS STATING "SERVICE TRACTION CONTROL SERVICE STABILITRAC AND REDUCED ENGINE POWER." IMMEDIATELY I WAS AT A LOSS OF ENGINE POWER AND WAS SUDDENLY REDUCED TO 15MPH NEARLY BEING REAR-ENDED. I HAD TO VEAR OFF THE ROAD, SHUT THE VEHICLE DOWN, AND THEN RESTART IT ONLY TO MAKE IT ANOTHER MILE UP THE ROAD BEFORE THE SYMPTOMS OCCURRED AGAIN. I WAS FORCED TO REPEAT THESE STEPS 5 MORE TIMES BEFORE MAKING IT TO MY DESTINATION. UPON INVESTIGATION OF THIS MECHANICAL ISSUE I'VE LEARNED OF HUNDREDS OF OTHER CONSUMERS EXPERIENCING THE SAME EXACT SYMPTOMS WITH NOT ONE PROVIDING A REPAIR SOLUTION. MANY HAVE PAID UPWARDS OF $500-$1000 IN REPAIR COSTS AND ARE STILL EXPERIENCING THE SAME PROBLEMS. I HAVE DRIVEN MY VEHICLE TWICE SINCE THE FIRST OCCURRENCE AND EACH TIME EXPERIENCE THE SAME SYMPTOMS. AM I TO PAY FOR DEALER REPAIR WHEN IT SEEMS THERE IS NO PROPER SOLUTION? I NOW HAVE A $20000 VEHICLE THAT I DON'T FEEL SAFE PUTTING MY FAMILY IN, WHICH IS IRONICALLY WHY I PURCHASED IT IN THE FIRST PLACE. I SUPPOSE I AM FORCED TO HAVE IT SERVICED AT MY LOCAL DEALER BUT AM CERTAINLY NOT OPTIMISTIC ABOUT THE RESULTS. THIS VEHICLE IS A DEATH TRAP! RECALL THIS VERY DANGEROUS PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
NHTSA ODI #10683554
69,722 miles · Jan 16, 2015
Electronic Stability Control (esc)
2010 TRAVERSE. DISPLAYED SHOWED TRACTION CONTROL OFF, SERVICE STABILITRAC, ENGINE POWER REDUCED. THE CAR SUDDENLY DROPPED TO 25MPH. I SEE THESE PROBLEMS ALL OVER AND IT SEEMS AS IF MY VIN ISN'T COVERED. THIS COULD HAVE CAUSED SERIOUS HARM TO MY FAMILY AND OTHERS. HAD CAR IN THE SHOP TWO MONTHS EARLIER BECAUSE THE DRIVE TRAIN HAD…
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2010 TRAVERSE. DISPLAYED SHOWED TRACTION CONTROL OFF, SERVICE STABILITRAC, ENGINE POWER REDUCED. THE CAR SUDDENLY DROPPED TO 25MPH. I SEE THESE PROBLEMS ALL OVER AND IT SEEMS AS IF MY VIN ISN'T COVERED. THIS COULD HAVE CAUSED SERIOUS HARM TO MY FAMILY AND OTHERS. HAD CAR IN THE SHOP TWO MONTHS EARLIER BECAUSE THE DRIVE TRAIN HAD TO BE REPLACED. *TR
NHTSA ODI #10672957
79,000 miles · Jan 8, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
MY 2010 TRAVERSE EXPERIENCED A SEVERE SAFETY ISSUE THIS MORNING. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE ENGINE SPEED WAS IMMEDIATELY REDUCED TO APPROXIMATELY 15 MPH. THIS OCCURRED WITHOUT WARNING AND IN HEAVY FREEWAY TRAFFIC NEARLY CAUSING MY VEHICLE TO BE REAR ENDED BY SEVER…
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MY 2010 TRAVERSE EXPERIENCED A SEVERE SAFETY ISSUE THIS MORNING. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE ENGINE SPEED WAS IMMEDIATELY REDUCED TO APPROXIMATELY 15 MPH. THIS OCCURRED WITHOUT WARNING AND IN HEAVY FREEWAY TRAFFIC NEARLY CAUSING MY VEHICLE TO BE REAR ENDED BY SEVERAL OTHER CARS. I TURNED ON MY HAZARD SIGNAL AND MANAGED TO REACH THE ROAD SHOULDER AFTER TRAFFIC HAD CLEARED. AFTER STOPPING FOR 10 MINUTES I RESTARTED THE VEHICLE IN AN ATTEMPT TO DRIVE TO THE CLOSEST DEALER FOR SERVICE. AFTER COVERING ABOUT 6 MILES THE SAME WARNING LIGHTS APPEARED AND THE VEHICLE SPEED WAS REDUCED AGAIN, BUT I MANAGE TO REACH THE DEALERSHIP. AT THE CHEVROLET DEALER THE VEHICLE WAS DIAGNOSED THAT THE THROTTLE BODY HAD FAILED & NEEDED TO BE REPLACED. THE DEALER SERVICE DEPARTMENT STATED THAT THIS WAS NOT A WARRANTY ITEM. I PAID THE SIGNIFICANT COST FOR THE REPAIR MYSELF AND CONTACTED BOTH GM & CHEVROLET DIVISION TO NOTIFY THEM OF THE FAILURE AND ASK FOR REIMBURSEMENT FOR WHAT IS CLEARLY A MAJOR SAFETY ISSUE. FURTHER RESEARCH INDICATES THAT A SIGNIFICANT NUMBER OF TRAVERSE OWNERS HAVE REPORTED THE SAME PROBLEM AND SERVICE REPS AT BOTH CHEVROLET & GM SAID THEY WERE FAMILIAR WITH THE ISSUE BUT NO RECALL HAS BEEN ISSUED FROM THEM. MY CASE FOR COST REIMBURSEMENT IS STILL PENDING. *TR
NHTSA ODI #10671194
62,500 miles · Dec 20, 2014
Electronic Stability Control (esc)Vehicle Speed Control
DRIVING ON THE FREEWAY, SUDDENLY SEVERAL DINGS GO OFF AND A SERVICE STABILITRACK LIGHT GO OFF, WITH LIGHTS NOTING THE MALFUNCTION LIGHT IS OFF AND THAT THE STABILITRACK IS OFF. THIS WAS FOLLOWED BY A REDUCED ENGINE POWER LIGHT, THEN A SLOW REDUCTION IN ENGINE POWER TO WHERE I COULD NOT GO OVER 35 MPH, UNTIL I PULLED OVER AND RE…
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DRIVING ON THE FREEWAY, SUDDENLY SEVERAL DINGS GO OFF AND A SERVICE STABILITRACK LIGHT GO OFF, WITH LIGHTS NOTING THE MALFUNCTION LIGHT IS OFF AND THAT THE STABILITRACK IS OFF. THIS WAS FOLLOWED BY A REDUCED ENGINE POWER LIGHT, THEN A SLOW REDUCTION IN ENGINE POWER TO WHERE I COULD NOT GO OVER 35 MPH, UNTIL I PULLED OVER AND REPEATEDLY TURNED THE CAR ON AND OFF. THIS HAS HAPPENED NUMEROUS TIMES OVER THE PAST YEAR+ BUT BY THE TIME I MADE IT BACK HOME THE ISSUE WAS FINE. UNTIL THE PAST 2 WEEKS. IT SEEMS TO BE OCCURRING MORE FREQUENTLY, INCLUDING TODAY WHILE I WAS DRIVING ON THE ROAD ( I DRIVE A LOT FOR WORK). TODAY IT HAPPEN A TOTAL OF 6 TIMES. I HAVE TAKEN IT IN TO MY MECHANIC SEVERAL WEEKS AGO AND THEY CHECKED THE SENSORS, CLEANED THEM AND THOUGHT WE COULD SEE IF THAT WOULD WORK. IT DID NOT, HE SAID THE NEXT STEP IS A PRICEY REPLACEMENT OF THE THROTTLE BODY. I SEE THAT THIS IS NOT INCLUDED ON THE LIST OF RECALL ITEMS FOR THE 2010 CHEVY TRAVERSE. I HAVE ALREADY HAD 2 THIS YEAR. THIS IS A DANGEROUS ISSUE, I WAS LUCKY TO NOT BE HIT BY THE SUDDEN DECREASE IN ENGINE POWER, EACH TIME THIS HAS HAPPENED. I KNOW I AM NOT THE ONLY ONE WITH THIS ISSUE WITH THE TRAVERSE AND I AM WONDERING WHY THIS IS NOT INCLUDED IN THE RECALL ITEMS, AS THE SEAT BELT ISSUE WAS. I DON'T KNOW IF THERE HAVE BEEN ANY DEATHS FROM THIS ISSUE, BUT HONESTLY IF THERE HASN'T BEEN IT IS ONLY A MATTER OF TIME. DRIVING A VEHICLE THAT SUDDEN LOSES POWER ON I-80, WHERE THE SPEED LIMIT IS 70 MPH, WITH MANY SEMI TRUCKS, AND YOUR VEHICLE SPEED DROPS DOWN TO 35 MPH AND YOU NEED TO PULL OVER IS A SAFETY HAZARD AND NEEDS TO BE RECALLED. I AM CURRENTLY LOOKING INTO GETTING A DIFFERENT SUV, THAT I CAN DRIVE MYSELF AND MY FAMILY SAFELY IN. PLEASE INVESTIGATE THIS. THANK YOU. *DT
NHTSA ODI #10667457
93,831 miles · Dec 15, 2014
Electronic Stability Control (esc)
STABILITRAK LIGHT COMES ON/OFF, MESSAGE SHOWS THAT STABILITRAK/PARK ASSIST ARE OFF RANDOMLY. NUMEROUS COMPLAINS FOR CHEVROLET STABILITRAK ISSUES. TRAVERSEFORUM.NET, EDMONDS.COM. STABILITY CONTROL IS A FEDERALLY MANDATED FEATURE, THE NHTSA SHOULD BE VIGOROUSLY RESEARCHING THESE COMPLAINTS. *TR
NHTSA ODI #10664465
84,161 miles · Nov 28, 2014
Electronic Stability Control (esc)Power TrainTraction Control System
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION DOWNSHIFTED INDEPENDENTLY. THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WA…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION DOWNSHIFTED INDEPENDENTLY. THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 84,161.
NHTSA ODI #10661187
65,000 miles · Aug 29, 2014
Electrical SystemElectronic Stability Control (esc)
JULY 1ST 2014: I WAS BACKING OUT OF A PARKING STALL AT WORK AND HEARD 3 DINGS, LOOKED AT MY DASH, SAW THE TRACTION CONTROL OFF LIGHT FLASH, AND THEN THE CAR POWERED DOWN. I COULD NOT GET IT TO RESTART AND CALLED FOR A TOW. AFTER A FEW DAYS IN THE SHOP I GOT MY CAR BACK AND ALL SEEMED FINE. THEY CLEARED SOME "CODES". AUGUST 2…
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JULY 1ST 2014: I WAS BACKING OUT OF A PARKING STALL AT WORK AND HEARD 3 DINGS, LOOKED AT MY DASH, SAW THE TRACTION CONTROL OFF LIGHT FLASH, AND THEN THE CAR POWERED DOWN. I COULD NOT GET IT TO RESTART AND CALLED FOR A TOW. AFTER A FEW DAYS IN THE SHOP I GOT MY CAR BACK AND ALL SEEMED FINE. THEY CLEARED SOME "CODES". AUGUST 23RD 2014: I WENT GROCERY SHOPPING - WENT TO START MY CAR AND GUESS WHAT HAPPENED AGAIN. SAME AS ABOVE, CALLED FOR A TOW. A FEW DAYS LATER I GOT MY CAR BACK. THEY CLEARED SOME MORE "CODES". AUGUST 28TH 2014: I HAD MY CAR HOME FOR LESS THAN 24 HOURS AND IT HAPPENED AGAIN. AS YOU CAN PROBABLY GUESS - I GOT IT TOWED AND IT IS CURRENTLY BEING WORKED ON. I'M SO HAPPY I'M MAKING CAR PAYMENTS ON A CAR THAT I DON'T EVEN GET TO DRIVE. MY HUSBAND HAS A 1997 FORD F150 WITH OVER 215K MILES - IT STARTS EVERYDAY. MY CAR HAS 67K MILES. I GUESS THE MOST IRRITATING THING IS THAT THERE ARE TONS OF COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE IN THE FORM OF A RECALL. THAT IS PATHETIC!! YOU ARE LOSING LOYAL CUSTOMERS. YOU ARE [XXX] THE MIDDLE CLASS FAMILIES THAT PURCHASE YOUR VEHICLES. DO YOU THINK ANY OF THE MAJOR SHAREHOLDERS AND CEO'S ARE DRIVING CHEVY'S??? MAYBE IF THERE BMW'S OR VOLVO'S DIDN'T START...OH WAIT GM DOESN'T MAKE THOSE, SO THEY PROBABLY WORK JUST FINE. THIS IS A HUGE SAFETY ISSUE. SOMEONE IS GOING TO DIE FROM THIS...SOMEONE WITH A CONSCIENCE AT GM DO SOMETHING!!!!!! *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #10629409
120,000 miles · Aug 21, 2014
Electronic Stability Control (esc)
WHILE DRIVING TO THE STORE, THE STABILITRAK/TRACTION CONTROL LIGHT CAME ON. *TR
NHTSA ODI #10627301
50,005 miles · Aug 7, 2014
Electronic Stability Control (esc)Vehicle Speed Control
WAS DRIVING AT 65 MPH WITH CRUISE CONTROL ON WHEN WE HEARD DING DING DING ....SERVICE STABILITRAC SERVICE TRACTION CONTROL..TRACTION CONTROL OFF.... WHEN THIS HAPPENED THE CRUISE CONTROL NO LONGER WOULD WORK.....THIS KEEPS HAPPENING EVER SO OFTEN...MY CAR BARELY HAS OVER 50,000 MILES ON IT...AND NATURALLY THE WARRANTY HAS EXPIR…
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WAS DRIVING AT 65 MPH WITH CRUISE CONTROL ON WHEN WE HEARD DING DING DING ....SERVICE STABILITRAC SERVICE TRACTION CONTROL..TRACTION CONTROL OFF.... WHEN THIS HAPPENED THE CRUISE CONTROL NO LONGER WOULD WORK.....THIS KEEPS HAPPENING EVER SO OFTEN...MY CAR BARELY HAS OVER 50,000 MILES ON IT...AND NATURALLY THE WARRANTY HAS EXPIRED /OR IT DOESN'T COVER IT....THIS COULD BE A REAL SAFETY HAZARD IF THERE IS A SEMI TRUCK BEHIND ME WHEN IT SHUTS DOWN.. AT 50,000 MILES A CAR THAT U PAY 27,000$ FOR SHOULD NOT BE HAVING THESE KIND OF ISSUES..NOT TO MENTION ALL THE OTHER RECALLS WE HAVE HAD THIS YEAR ON THIS CAR. *TR
NHTSA ODI #10620717
60,000 miles · May 27, 2014
Electronic Stability Control (esc)Equipment Adaptive/mobilityPower Train
POWER STEERING GIVES OUT, AND THE VEHICLE IS HARD TO TURN AND STEER. MAKES IT HARD TO PARK OR DRIVE AT SLOW SPEEDS. *TR
NHTSA ODI #10594390
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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