NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
57 reportsClear category filter70,000 miles · Dec 2, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
I WAS DRIVING ON HIGHWAY GOING 70MPH. TRACTION CONTROL/STABILITRAK OFF CAME ON DASH ALONG WITH PARK ASSIST OFF. I FELT THE ENGINE LOSE POWER AND SPEED DROPPED TO 25MPH. I HAS TO SWERVE AND MISS SEVERAL CARS FROM HITTING ME DUE TO THIS REDUCE SPEED ON THE HIGHWAY. PRESSED ON THE PEDDLE TO SPEED UP AND THE ENGINE WOULD NOT GO PAST…
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I WAS DRIVING ON HIGHWAY GOING 70MPH. TRACTION CONTROL/STABILITRAK OFF CAME ON DASH ALONG WITH PARK ASSIST OFF. I FELT THE ENGINE LOSE POWER AND SPEED DROPPED TO 25MPH. I HAS TO SWERVE AND MISS SEVERAL CARS FROM HITTING ME DUE TO THIS REDUCE SPEED ON THE HIGHWAY. PRESSED ON THE PEDDLE TO SPEED UP AND THE ENGINE WOULD NOT GO PAST 1ST GEAR ( WELL AT LEAST THAT'S WHAT IT FELT LIKE) I HAD THE CAR TOWED HOME. TO AFRAID TO DRIVE. TOOK IT TO OUR SHOP AND NOTHING WAS REGISTERED ON THE DIAGNOSTIC CODE. CAR SEEMS FINE NOW, JUST AFRAID TO DRIVE. IS THERE A RECALL FOR THIS?
NHTSA ODI #10808097
100,000 miles · Nov 30, 2015
Electronic Stability Control (esc)Vehicle Speed Control
STABILITRAK/TRACTION CONTROL/REDUCE ENGINE POWER. WHILE DRIVING DOWN INTERSTATE 75 NORTH IN TN ON NOVEMBER 28, 2015 AT APPROXIMATELY 10:30PM WITH MY HUSBAND, 6 YEAR OLD, AND 3 YEAR OLD; MY 2010 CHEVROLET TRAVERSE SUDDENLY DINGED AND THEN THE FLASHED THE FOLLOWING MESSAGES ON MY DISPLAY: STABILITRAK, TRACTION CONTROL, REDUCE EN…
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STABILITRAK/TRACTION CONTROL/REDUCE ENGINE POWER. WHILE DRIVING DOWN INTERSTATE 75 NORTH IN TN ON NOVEMBER 28, 2015 AT APPROXIMATELY 10:30PM WITH MY HUSBAND, 6 YEAR OLD, AND 3 YEAR OLD; MY 2010 CHEVROLET TRAVERSE SUDDENLY DINGED AND THEN THE FLASHED THE FOLLOWING MESSAGES ON MY DISPLAY: STABILITRAK, TRACTION CONTROL, REDUCE ENGINE POWER. THIS RESULTED IN A RAPID DECELERATION FROM ABOUT 75MPH TO ABOUT 25MPH. WE NARROWLY AVOIDED BEING HIT BY A SEMI-TRUCK BEHIND US, AS THE CAR RAPIDLY SLOWS WITHOUT BRAKE LIGHTS NOTIFYING OTHER DRIVERS. THANKFULLY, THE SEMI WAS ABLE TO QUICKLY SWERVE INTO THE LEFT LANE TO AVOID HITTING US. WE PULLED OVER AND SHUT DOWN THE ENGINE. WHEN WE TURNED IT BACK ON, THE WARNING LIGHTS WERE OFF AND THE CAR RAN NORMALLY. THIS IS AN EXTREMELY DANGEROUS SITUATION, WHICH APPEARS TO BE QUITE COMMON IN NUMEROUS GM VEHICLES. I'M ALARMED THAT NHTSA HASN'T REQUIRED A RECALL FOR THIS ISSUE, WHICH LOOKS TO BE RELATED TO A THROTTLE-BODY PROBLEM. I WAS ABLE TO LOCATE A SERVICE ALERT FROM GM FOR THIS ISSUE, SO IT APPEARS THAT THEY ARE VERY AWARE OF THE PROBLEM.
NHTSA ODI #10807398
160,000 miles · Oct 27, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
MY CAR COULD HAVE GOTTEN ME KILLED. I WAS ON MY WAY TO WORK,STOPPED AT A STOP SIGN AND WHEN I MASHED THE GAS TO GO IT SAID STABILITY TRACK OFF ,MOTOR REDUCED. MY CAR LITERALLY WAS IN THE ROAD WITH TRAFFIC COMING. THERE WAS NO WAY TO TURN IT OFF . ANOTHER DAY I HAD TO PULL OVER ON A FOUR LANE BECAUSE IT DONE THE SAME AND WOULDN'T…
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MY CAR COULD HAVE GOTTEN ME KILLED. I WAS ON MY WAY TO WORK,STOPPED AT A STOP SIGN AND WHEN I MASHED THE GAS TO GO IT SAID STABILITY TRACK OFF ,MOTOR REDUCED. MY CAR LITERALLY WAS IN THE ROAD WITH TRAFFIC COMING. THERE WAS NO WAY TO TURN IT OFF . ANOTHER DAY I HAD TO PULL OVER ON A FOUR LANE BECAUSE IT DONE THE SAME AND WOULDN'T GO. THIS IS SO DANGEROUS TO ANYONE WHO HAS THESE CHEVY TRAVERSE.I HAVE LOOKED AT MANY REVIEWS AND THIS IS A BIG COMPLAINT OUT OF HUNDREDS OF PEOPLE ON THE SAME ISSUE. IT'S A MATTER OF TIME BEFORE SOMEONE IS KILLED. IT'S NOT SAFE FOR AN INDIVIDUAL MUCH LESS A FAMILY,BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO SHUT DOWN. NO SHOP CAN FIX THIS PROBLEM. I'VE HAD NEW TIRES,SENSOR,AND RESET AND IT DOESN'T WORK. PLEASE CONSIDER LOOKING AT ALL THE REVIEWS ON THESE CARS.
NHTSA ODI #10786225
82,000 miles · Sep 1, 2015
Electrical SystemElectronic Stability Control (esc)Engine
ME & MY FAMILY WERE DRIVING ON THE HIGHWAY, DOING 65 MPH, & SUDDENLY THE CHIME IN MY VEHICLE GOES OFF, & IN THE DISPLAY WINDOW IT READS SERVICE TRACTION CONTROL, SERVICE STABILITRAK & PARK ASSIST OFF. ALSO THE ENGINE LIGHT & I BELIEVE THE STABILITRAK LIGHT COME ON. THEN THE VEHICLE JUST SLOWS DOWN & WHEN I TRY TO PUSH THE GAS TO…
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ME & MY FAMILY WERE DRIVING ON THE HIGHWAY, DOING 65 MPH, & SUDDENLY THE CHIME IN MY VEHICLE GOES OFF, & IN THE DISPLAY WINDOW IT READS SERVICE TRACTION CONTROL, SERVICE STABILITRAK & PARK ASSIST OFF. ALSO THE ENGINE LIGHT & I BELIEVE THE STABILITRAK LIGHT COME ON. THEN THE VEHICLE JUST SLOWS DOWN & WHEN I TRY TO PUSH THE GAS TO GO, IT WILL NOT GO OVER 20 MPH. I PUT MY HAZARD LIGHTS ON & LUCKILY I WAS JUST A FEW MINUTES FROM HOME. THE NEXT DAY I TAKE MY VEHICLE BACK TO GREG MAY HONDA WHERE I PURCHASED IT, THEY PUT IT ON THAT MACHINE & THEY SAID I WOULD HAVE TO TAKE IT TO A CHEVY DEALERSHIP. THAT SAME DAY I TAKE IT & THEY TELL ME IT'S THE THROTTLE BODY. SO I DRIVE MY VEHICLE HOME & TRY TO COME UP WITH THE MONEY TO MAKE THE REPAIR & I TAKE MY VEHICLE TO MY PERSONNEL MECHANIC ON FEB 27, 2015, THEY REPLACE THE THROTTLE BODY FOR $521.79 (I DO HAVE RECEIPT). 3 MONTHS LATER ON MAY 23, 2015 THE SAME PROBLEM HAPPENED AGAIN WHILE I WAS OUT OF TOWN. 3 MONTHS AFTER THAT ON AUG 7, 2015 IT DID IT. AND AGAIN ON SEPT 1, 2015. I PURCHASED THIS VEHICLE USED ON NOV 29, 2014, I ONLY HAD IT 3 MONTHS WHEN IT BEGAN TO MESS UP ON ME. EACH TIME IT HAPPENED I AM EITHER ON A BUSY CITY STREET OR ON THE HIGHWAY. I HAVE 5 CHILDREN IN MY VEHICLE & THIS IS EXTREMELY DANGEROUS FOR MY FAMILY.
NHTSA ODI #10760629
67,000 miles · Aug 21, 2015
Electronic Stability Control (esc)
I HAVE A 2010 CHEVY TRAVERSE LT WITH 67000 MILES. LAST MONTH WHILE DRIVING MY ALL THE CONTROLS STARTED GOING CRAZY AND ERROR MESSAGE WAS SAYING "TRACTION CONTROL OFF, SERVICE STABILITRAC, SERVICE TRACTION CONTROL" SERVICE STABILITRAK / REDUCED ENGINE / TRACTION CONTROL OFF/ PARKING ASSIST OFF MESSAGE APPEARED ON THE DIC AND THE…
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I HAVE A 2010 CHEVY TRAVERSE LT WITH 67000 MILES. LAST MONTH WHILE DRIVING MY ALL THE CONTROLS STARTED GOING CRAZY AND ERROR MESSAGE WAS SAYING "TRACTION CONTROL OFF, SERVICE STABILITRAC, SERVICE TRACTION CONTROL" SERVICE STABILITRAK / REDUCED ENGINE / TRACTION CONTROL OFF/ PARKING ASSIST OFF MESSAGE APPEARED ON THE DIC AND THE CAR WENT INTO "REDUCED ENGINE POWER" MODE AND WOULD ONLY BLEM TO HAVE BEEN FIXED. NOW TODAY I WAS DRIVING MY CAT TO THE VET WHEN ALL OF A SUDDEN HERE WE GO AGAIN THE SAME PROBLEM AS LAST MONTH. I WENT FROM 45 MPH DOWN TO DROPPING DOWN TO 15 MPH AT RANDOM IS NOT SAFE AND VERY DANGEROUS CONSIDERING YOU CANT JUST OVER LANES IF YOU ARE IN TRAFFIC WHEN I TOPPED FOR GAS I TRIED TO TURN IT OFF AND WAIT THEN RESTART AS MANUAL SUGGESTS BUT IT DIDN'T HELP, THE MESSAGE REAPPEARED. ONCE THE CAR FINALLY STARTED I WENT STRAIGHT TO WALDORF CHEVY DEALER. I TOOK IT IN TO SEE WHAT CODES AND EVERYTHING POINTED TO NEEDING A COMPUTER BOARD WHICH ENDED UP COSTING $1009.00 CHEVY DEALERSHIP SAID "PROBABLY JUST FLUKE, HOPEFULLY WON'T HAPPEN AGAIN"! NOT A GOOD ANSWER FOR ME BECAUSE I DRIVE AROUND AND MY HUSBAND DEPLOYED TO AFGHANISTAN I DON'T NEED ISSUES WITH MY ONLY CAR. THIS SHOULD BE A COVERED REPAIR. I CALLED BOTH CHEVY AND GM AND HAVE TO SAY I WAS HAPPY WITH THE CUSTOMER SERVICE I RECEIVED. I WANT TO KNOW WHY GM KNOWS THIS IS A REOCCURRING ISSUE IN THE TRAVERSE AND HAVE NOT NOTIFIED OWNERS AND SENT OUT A FACTORY RECALL. IF THE DEALER DARES COME BACK AND SAY THROTTLE POSITION SENSOR NEEDS REPLACED AND REFUSES TO FIX IT AT NO COST AT LEASE I CALLED CORPORATE SO THEY WILL BE INVOLVED IN THIS MATTER THIS TIME!!!! :)
NHTSA ODI #10758491
Mileage unknown · Jul 24, 2015
Electronic Stability Control (esc)Service Brakes
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE ABS AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER AND POWERED THE VEHICLE OFF AND BACK ON. THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED MULTIPLE TIMES DURING THE DAY. THE VEHICLE WAS TA…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE ABS AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER AND POWERED THE VEHICLE OFF AND BACK ON. THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED MULTIPLE TIMES DURING THE DAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STABILITY TRACTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10743319
90,889 miles · Jun 11, 2015
Electronic Stability Control (esc)Service Brakes
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE ABS AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE SPEED REDUCED TO 25 MPH AND THE ACCELERATOR PEDAL FAILED TO RESPOND. WHEN THE CONTACT PULLED OVER AND POWERED THE VEHICLE OFF AND BACK ON, THE WARNING INDICATORS WERE NO…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE ABS AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE SPEED REDUCED TO 25 MPH AND THE ACCELERATOR PEDAL FAILED TO RESPOND. WHEN THE CONTACT PULLED OVER AND POWERED THE VEHICLE OFF AND BACK ON, THE WARNING INDICATORS WERE NO LONGER ILLUMINATED AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,889. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10724793
76,000 miles · May 13, 2015
Electrical SystemElectronic Stability Control (esc)Engine
ON THE WAY TO LONGVIEW TEXAS, WE WERE DRIVING ON THE LOOP IN PALESTINE WHEN THE STABILITRAK LIGHT CAME ON, THE CHECK ENGINE LIGHT CAME ON, AND PARK ASSIST LIGHT CAME ON. THE VEHICLE LOST POWER QUICKLY AND WE HAD TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SHOULDER. I AM PREGNANT AND MY (XXX) YEAR OLD WAS IN THE CAR. VEHICLE W…
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ON THE WAY TO LONGVIEW TEXAS, WE WERE DRIVING ON THE LOOP IN PALESTINE WHEN THE STABILITRAK LIGHT CAME ON, THE CHECK ENGINE LIGHT CAME ON, AND PARK ASSIST LIGHT CAME ON. THE VEHICLE LOST POWER QUICKLY AND WE HAD TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SHOULDER. I AM PREGNANT AND MY (XXX) YEAR OLD WAS IN THE CAR. VEHICLE WAS TOWED, I HAD TO PAY FOR A RENTAL CAR. THE BACON CHEVROLET IN PALESTINE CHARGED ME $150 TO RUN DIAGNOSTICS AND GIVE ME AN OIL CHANGE SINCE THAT WAS DUE UP. THEY FIXED THREE RECALLS THAT WERE DUE ON MY VEHICLE I HAD OWNED FOR 1.5 YRS, THEN NONE OF THE LIGHTS CAME BACK ON. AGAIN ON MAY 12TH, YESTERDAY, MY VEHICLE STABILITRAC LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON, AND THE VEHICLE RPM'S WOULD GO TO ABOUT 3,000 ONLY DRIVING 40 MPH. I WAS ABLE TO MAKE IT HOME AND PARKED THE CAR. MY HUSBAND CAME OUT TO CHECK ON IT AND THE STABILITRAK LIGHT HAD GONE OFF BUT CHECK ENGINE LIGHT IS STILL ON. I CALLED LOCAL DEALERSHIP TOM LIGHT CHEVY AND WAS TOLD "THERE HAVE BEEN NO ISSUES WITH THIS", THEY MUST NOT GET THE INTERNET THERE. THIS HAS BEEN A HUGE PROBLEM WITH MULTIPLE OWNERS OF BOTH THE TRAVERSE AND THE EQUINOX (MY SISTER HAS ONE THAT HAS THE SAME ISSUE) FROM THE 2009 ALL THE WAY TO 2013 MODEL FROM WHAT I HAVE SEEN. I WANT TO KNOW WHY THERE HAS BEEN NO RECALL AND WHY WE ARE PAYING TO RUN DIAGNOSTICS OR TO FIX THINGS WHEN THE LIGHTS COME ON AGAIN AND TELL US THE ISSUE IS SOMETHING ELSE?! GM NEEDS TO DO A RECALL OR THEY ARE GOING TO LOSE MANY CUSTOMERS WITH THE WAY IT IS BEING HANDLED. IF THESE LIGHTS COME ON AGAIN SOON, THIS WILL BE THREE TIMES IN SIX MONTHS! I AM LOOKING AT TRADING THIS VEHICLE IN AND TELLING EVERYONE I KNOW TO STAY APARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).WAY FROM GM IF THIS IS HANDLED IMPROPERLY.
NHTSA ODI #10716293
75,000 miles · Apr 22, 2015
Electronic Stability Control (esc)
ERROR MESSAGE SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK, ENGINE POWER REDUCED THEN VEHICLE DROPS SPEED TO UNDER 20MPH. I HAVE TO TRY AND SAFELY PULL OFF THE SIDE OF THE ROAD AND WAIT UNTIL I CAN TURN THE CAR BACK ON TO CONTINUE DRIVING. THIS CAN LAST AN HOUR OR MORE. DEALER SAYS THE THROTTLE BODY NEEDS REPLACED. TSB #PI…
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ERROR MESSAGE SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK, ENGINE POWER REDUCED THEN VEHICLE DROPS SPEED TO UNDER 20MPH. I HAVE TO TRY AND SAFELY PULL OFF THE SIDE OF THE ROAD AND WAIT UNTIL I CAN TURN THE CAR BACK ON TO CONTINUE DRIVING. THIS CAN LAST AN HOUR OR MORE. DEALER SAYS THE THROTTLE BODY NEEDS REPLACED. TSB #PI-0097A AND NHTSA #10036514 SHOWS A KNOWN ISSUE. DEALER SAYS NOT COVERED. DEALER SERVICED VEHICLE BY CLEANING THE THROTTLE BOTTLE AND PROBLEM STOPPED FOR ABOUT 2 WEEKS. SYMPTOMS HAPPEN AGAIN AND NOW ENGINE LIGHT STAYS ON ALL THE TIME. I AM VERY DISCOURAGED WITH THIS VEHICLE. WHY DOES CHEVY PUBLISH THESE TSB'S IF THE DEALERS WON'T COVER THEM? *TR
NHTSA ODI #10712120
86,000 miles · Feb 19, 2015
Electronic Stability Control (esc)
MY WIFE WAS RUNNING ERRANDS WITH 2010 TRAVERSE AND THE BELL STARTED CHIMING WHILE DRIVING DOWN THE ROAD. "SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND REDUCED ENGINE POWER" CAME UP ON DASH DISPLAY AND SHE HAD HARDLY ENOUGH POWER TO DRIVE AROUND TOWN. I ADVISED HER TO TURN IT OFF AND RESTART IT, IT WORKED FOR A FEW MILES BUT…
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MY WIFE WAS RUNNING ERRANDS WITH 2010 TRAVERSE AND THE BELL STARTED CHIMING WHILE DRIVING DOWN THE ROAD. "SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND REDUCED ENGINE POWER" CAME UP ON DASH DISPLAY AND SHE HAD HARDLY ENOUGH POWER TO DRIVE AROUND TOWN. I ADVISED HER TO TURN IT OFF AND RESTART IT, IT WORKED FOR A FEW MILES BUT IT HAPPENED AGAIN. I LOOKED UP SYMPTOMS ONLINE AND FOUND MANY REPORTS OF THIS PROBLEM WITH FEW RESOLUTIONS MADE BY GM DEALERS, EVEN AFTER REPLACING VERY EXPENSIVE PARTS AT OWNERS EXPENSE. *TR
NHTSA ODI #10689500
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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