NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
57 reportsClear category filter122,000 miles · Jul 12, 2017
Electronic Stability Control (esc)Traction Control System
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE TRACTION CONTROL AND STABILITY CONTROL INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILE…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE TRACTION CONTROL AND STABILITY CONTROL INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 122,000.
NHTSA ODI #11004777
175,000 miles · Jun 8, 2017
Electronic Stability Control (esc)EngineService Brakes
WHILE DRIVING TO WORK,I START HEARING DINGS. I LOOK AT THE DASH AND IT TELLS ME THAT MY TRACTION IS OFF, TO CHECK MY STABILITRACK, AND ALSO THE BRAKE WAS ON. THEN ALL OF THE LIGHTS TURNED BACK OFF EXCEPT THE TRACTION LIGHT. NOW IT FEELS AS THOUGH MY VEHICLE IS BEING PULLED BACKWARDS AS I TRY TO DRIVE. DEFINITELY A LOSS OF POWER.
NHTSA ODI #10993872
77,000 miles · Apr 21, 2017
Electronic Stability Control (esc)Service BrakesVehicle Speed Control
THIS VEHICLE WAS PURCHASED TODAY 04/21/2017 AND I NOTICED THAT IT IS ACCELERATING AND DECELERATING ITSELF. WHEN I TOLD THE DEALER THEY TOLD ME THAT SINCE I DROVE IT JUST 3 HOURS IT IS MY OWN PROBLEM TO OWN. NOW AM AFRAID TO DRIVE IT AS IT MAY GO OVER THE UNCONTROLLABLE SPEED OR STOP IN THE MIDDLE OF THE HIGHWAY CAUSING DISASTER…
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THIS VEHICLE WAS PURCHASED TODAY 04/21/2017 AND I NOTICED THAT IT IS ACCELERATING AND DECELERATING ITSELF. WHEN I TOLD THE DEALER THEY TOLD ME THAT SINCE I DROVE IT JUST 3 HOURS IT IS MY OWN PROBLEM TO OWN. NOW AM AFRAID TO DRIVE IT AS IT MAY GO OVER THE UNCONTROLLABLE SPEED OR STOP IN THE MIDDLE OF THE HIGHWAY CAUSING DISASTERS.
NHTSA ODI #10979875
70,000 miles · Jan 9, 2017
Electronic Stability Control (esc)Engine
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING 60 MPH, THE STABILITRAC WARNING AND REDUCED ENGINE POWER WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE …
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING 60 MPH, THE STABILITRAC WARNING AND REDUCED ENGINE POWER WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10943808
7,500 miles · Nov 28, 2016
Electronic Stability Control (esc)Engine
STABILITY CONTROL AND CHECK ENGINE LIGHT AND TRANSMISSION WONT WORK PARK AND NOW IT DOSENT WORK WHY NO RECALL TOO MANY COMPLAINTS.
NHTSA ODI #10928433
114,000 miles · Jun 15, 2016
Electronic Stability Control (esc)Power TrainSteering
JUNE 2016, APPROX. 114,000 MI - FELT A LURCH IN STOP & GO TRAFFIC; FLASHED "SERVICE STABILITRAK," "SERVICE TRACTION CONTROL," "BACKUP ALERTS = OFF". THE CHECK ENGINE LIGHT APPEARED. A FEW MILES DOWN THE ROAD WHEN TRAFFIC SPED UP, I REALIZED I ONLY HAD ONE GEAR AND COULD NOT ACCELERATE ABOVE 60MPH. A SERIOUS PROBLEM ON THE INTER…
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JUNE 2016, APPROX. 114,000 MI - FELT A LURCH IN STOP & GO TRAFFIC; FLASHED "SERVICE STABILITRAK," "SERVICE TRACTION CONTROL," "BACKUP ALERTS = OFF". THE CHECK ENGINE LIGHT APPEARED. A FEW MILES DOWN THE ROAD WHEN TRAFFIC SPED UP, I REALIZED I ONLY HAD ONE GEAR AND COULD NOT ACCELERATE ABOVE 60MPH. A SERIOUS PROBLEM ON THE INTERSTATE! SEVERAL HOURS LATER, THE CHECK ENGINE LIGHT REMAINED ON, BUT THE CAR DROVE NORMALLY -- STRAIGHT TO THE REPAIR SHOP, WHERE IT WAS DEEMED TO NEED $2400 IN TRANSMISSION REPAIR DUE TO THE FOLLOWING FAULT CODES: P182E & C0561. THEY WILL REPLACE THE TRANSMISSION MODE SHIFT SENSOR AND THE TRANSMISSION CONTROL MODULE. THE MECHANIC ALSO INFORMED US THAT WE WILL EVENTUALLY NEED A $700 REPAIR FOR THE CONTROL ARMS IN THE REAR SUSPENSION -- GE HAS CORRECTED A KNOWN FAULT IN THE PARTS. ALL THIS IS ON TOP OF A $3000 REPAIR DONE IN APRIL 2015 AT 92,500 MI. FOR KNOWN STEERING DEFECTS. IN THAT CASE, AS THE TRAVERSE WARMED UP, THE POWER STEERING GOT HARD TO TURN. GM REPAIRED PART OF THE PROBLEM AT NO COST, REPLACING POWER STEERING PUMP AND GEAR HOUSING. ANOTHER MECHANIC COMPLETED THE REPLACEMENT OF THE RACK AND PINION ASSEMBLY THAT WAS ALSO PART OF THE PROBLEM. THESE ARE BOTH SUBSTANTIAL DEFECTS AND REPAIRS NEEDED IN A VEHICLE THAT WAS EXPECTED TO LAST MUCH LONGER BEFORE NEEDING MORE THAN ROUTINE MAINTENANCE.
NHTSA ODI #10874503
106,000 miles · Mar 8, 2016
Air BagsElectronic Stability Control (esc)Engine
THE STABILITY/TRACK LIGHT TURNED ON WHILE DRIVING HOME FROM A MEETING. THE AIRBAG SERVICE LIGHT GOES ON AND OFF TOO.
NHTSA ODI #10845654
74,000 miles · Feb 23, 2016
Electronic Stability Control (esc)Service BrakesVehicle Speed Control
THE CURRENT MILEAGE ON MY 2010 TRAVERSE IS 74K... DRIVING DOWN THE HIGHWAY AT 60MPH ALL OF A SUDDEN THE TRACTION STABILIZER CONTROL/ABS LIGHTS COME ON THE DASHBOARD AND THE CAR STARTED DECELERATING, DOWN TO 45 MPH AND MORE. WHILE THE GAS PETAL WAS BEING PRESSED NO ACCELERATION WOULD HAPPEN. WENT TO PULL OFF TO THE SIDE OF THE RO…
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THE CURRENT MILEAGE ON MY 2010 TRAVERSE IS 74K... DRIVING DOWN THE HIGHWAY AT 60MPH ALL OF A SUDDEN THE TRACTION STABILIZER CONTROL/ABS LIGHTS COME ON THE DASHBOARD AND THE CAR STARTED DECELERATING, DOWN TO 45 MPH AND MORE. WHILE THE GAS PETAL WAS BEING PRESSED NO ACCELERATION WOULD HAPPEN. WENT TO PULL OFF TO THE SIDE OF THE ROAD TO GET OUT OF HARMS WAY, AND ALL OF A SUDDEN THE ACCELERATION CAME BACK. THE REMAINDER OF MY DRIVE THE TRACTION STABLIZER CONTROL/ABS STAYED ON WITH NO OTHER ACCELERATION PROBLEMS, UNTIL I ARRIVED TO WORK. WHEN BACKING OUT OF A PARKING SPACE THE VEHICLE WOULD NOT GO IN REVERSE, WHILE GIVING IT GAS IN REVERSE THE VEHICLE CONTINUED TO GO FORWARD. PUT IN PARK, WAITING, THEN TRIED IT AGAIN. THE TRACTION STABILIZER CONTROL/ABS LIGHTS WENT OFF AND I WAS ABLE TO REVERSE JUST FINE. OVER THE PAS FEW MONTHS THE VEHICLE HAS EXPERIENCED ONLY WITH THE TRACTION STABILIZER/ABS LIGHT INDICATORS NO OTHER PROBLEMS. WE HAD TAKEN IT TO THE DEALERSHIP AND THEY FIND NO CODES. COULD IT BE THE SENSOR OR NOW COULD IT BE THE THROTTLE BODY??
NHTSA ODI #10837731
99,000 miles · Feb 8, 2016
Electronic Stability Control (esc)EngineSuspension
WHILE DRIVING OUR VEHICLE SOME SENSORS STARTING TO GO OFF AND WE STARTED LOSING POWER TO THE VEHICLE WHICH IN TURN CAUSED A HUGE AND VERY DANGEROUS SITUATION. THE TRAVERSE WE WERE DRIVING SHOWED A TRACTION CONTROL, SERVICE STABILITRAK SIGNAL. IT BEGAN TO LOSE POWER AND SLOW DOWN. IF WE WERE IN THE MIDDLE OF THE HIGHWAY WE WOU…
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WHILE DRIVING OUR VEHICLE SOME SENSORS STARTING TO GO OFF AND WE STARTED LOSING POWER TO THE VEHICLE WHICH IN TURN CAUSED A HUGE AND VERY DANGEROUS SITUATION. THE TRAVERSE WE WERE DRIVING SHOWED A TRACTION CONTROL, SERVICE STABILITRAK SIGNAL. IT BEGAN TO LOSE POWER AND SLOW DOWN. IF WE WERE IN THE MIDDLE OF THE HIGHWAY WE WOULD HAVE WRECKED, LUCKILY WE WERE NOT. I HAVE NOTICED THAT THIS HAS BEEN AN ISSUE ON MANY OTHER TRAVERSE'S AS WELL AS MANY OTHER VEHICLES WITHIN THE CHEVROLET LINEUP, YET THERE IS STILL NO RECALL. I AM NOT SURE WHAT NEEDS TO BE DONE OR IF SOMEONE REALLY NEEDS TO HURT BEFORE A RECALL IS MADE, BUT SOMEONE NEED TO MAKE THE RIGHT CALL BEFORE ANYONE GETS HURT WITH THIS ISSUE. I HAVE CONTACTED CHEVROLET AND THEY SAID IT IS A KNOW ISSUE BUT THERE IS NO RECALL FOR IT, WHAT NEEDS TO BE DONE TO MAKE THIS RECALL HAPPEN, DOES SOMEONE NEED TO SERIOUSLY GET HURT? IT ALSO APPEARS THAT THERE ARE NO FIXES FOR THIS ISSUE AND IT IS JUST COSTING OWNERS, MORE AND MORE MONEY TO GET REPAIRS THEY DON'T REALLY NEED. WHERE DO I GO FROM HERE?
NHTSA ODI #10824875
55,000 miles · Dec 9, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
ON THE HIGHWAY DOING AROUND 65 MPH, ALARM CHIMES WENT OFF, DISPLAY CENTER SHOWED "SERVICE STABILITRAK", "SERVICE TRACTION CONTROL", "ENGINE POWER REDUCED". THE CAR QUICKLY DECELERATED TO 10 MPH AND WOULD NOT GO ANY FASTER. HAD TO PULL OVER AND SHUT DOWN. THIS WAS ONLY ONE OF THE MANY TIMES THIS HAS HAPPENED OVER THE PAST YEAR…
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ON THE HIGHWAY DOING AROUND 65 MPH, ALARM CHIMES WENT OFF, DISPLAY CENTER SHOWED "SERVICE STABILITRAK", "SERVICE TRACTION CONTROL", "ENGINE POWER REDUCED". THE CAR QUICKLY DECELERATED TO 10 MPH AND WOULD NOT GO ANY FASTER. HAD TO PULL OVER AND SHUT DOWN. THIS WAS ONLY ONE OF THE MANY TIMES THIS HAS HAPPENED OVER THE PAST YEAR AND A HALF. IT HAS BEEN IN AND OUT OF THE SERVICE CENTER, DIAGNOSED WITH 4 OR 5 DIFFERENT ISSUES, REPAIRED 2 OR 3 COMPONENTS ALL WITH THE SAME OUTCOME: THE ENGINE POWER REDUCED ISSUE COMES BACK. THE DEALER TELLS ME IT'S A "NEW ISSUE" EVERY TIME SO AT THIS POINT I HAVE NO FAITH IN THEIR "FIXES", I FEEL THAT WHEN MY WIFE, KIDS, OR ME ARE IN THE CAR I WILL EVENTUALLY BE IN A HORRIFIC ACCIDENT WHERE WE ALL DIE AND HOPE THAT AT LEAST THIS MESSAGE WILL COME OUT THEN. GM HAS BEEN SORT OF HELPFUL BUT FROM MY RESEARCH/DEALINGS WITH THIS ISSUE (30+ HOURS), IT SEEMS LIKE SOMETHING THAT SHOULD HAVE BEEN RECALLED ON SEVERAL DIFFERENT MODEL GM AUTOMOBILES. I AM AT A LOSS. I HAVEN'T FIXED THE MOST RECENT ISSUE ($700, TRANSMISSION INTERNAL MODE SWITCH) IN HOPES THAT, USING MY OWN RESEARCH/TECHNICAL EXPERTISE, I CAN FIND THE REAL ISSUE BEHIND THESE FAILURES AND NOT JUST WHAT THE "COMPUTER ERROR CODES" ARE POINTING TOO. THE IRONY IN THIS "FEATURE" IS THAT, FROM MY UNDERSTANDING, IT GOES INTO THIS ENGINE POWER REDUCED MODE FOR SAFETY REASONS SO THAT YOU WON'T LOSE CONTROL OF THE CAR OR OTHER PROBLEM. YET REDUCING THE ENGINE POWER ON A BUSY HIGHWAY OR THE PA TURNPIKE WHERE THERE IS NOWHERE TO SAFELY PULL OVER IS THE MOST DANGEROUS PROBLEM OF ALL. NOTES FOR OTHER CONSUMERS: SO FAR THE MECHANIC HAS FLUSHED THE THROTTLE BODY (CLEANED IT), AND REPLACED THE TIMING BELT . TAKING TO A DIFFERENT MECHANIC FOR A 2ND OPINION ON THE MOST RECENT INTERNAL MODE SWITCH DIAGNOSIS.
NHTSA ODI #10809188
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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